What DuPage Housing Authority does

DuPage Housing Authority (DHA), also operating as the Kendall Housing Authority (KHA) under the DBA "DuPage & Kendall Housing Authority," is a public housing agency established in 1941 and headquartered at 711 E. Roosevelt Road in Wheaton, Illinois. The authority administers federally-funded Housing Choice Voucher (Section 8) and Project-Based Voucher programs on behalf of the U.S. Department of Housing and Urban Development across DuPage County (31 municipalities) and Kendall County (11 municipalities), with a regional office in Yorkville, Illinois. Its core programs include HCV, PBV, Family Self-Sufficiency, Homeownership, HUD-VASH (for homeless veterans), Family Unification Program, the state-funded Rental Housing Support Program (administered via Illinois Housing Development Authority), and the Regional Housing Initiative. Eligible participants include very low-income families, elderly persons, veterans, and persons with disabilities; tenant contribution is set at approximately 30-40 percent of household income with the authority covering the remainder via Housing Assistance Payments to participating private landlords.

The operational technology stack is built on commercial off-the-shelf platforms: YARDI Voyager serves as the integrated housing management system (finance, leasing, HCV tracking), with a YARDI Document Management interface connecting to Microsoft SharePoint for paperless file management. Stakeholder-facing portals — Applicant Café, Resident Café, and Landlord Café — built on the Rent Café platform enable self-service application submission, document management, and Housing Assistance Payment processing for landlords. Electronic Housing Quality Standards (HQS) inspection systems support compliance and portability functions. No proprietary software development or AI/ML capability building is evident in the disclosed technology footprint.

Revenue is generated almost exclusively through government administrative streams: HUD Housing Assistance Payments for voucher administration, Illinois Housing Development Authority funding for the Rental Housing Support Program, and intergovernmental administrative fees from DuPage County, Kane County, and Kendall County under formal IGAs. The go-to-market model is sales-led in the public-sector sense — the authority reaches eligible families through online self-service portals, published waitlist openings, social service referrals, and Continuum of Care coordination rather than commercial marketing. Pricing is administered: tenants pay 30-40 percent of income while payment standards (e.g., FY2026 KHA: $1,413 efficiency through $2,918 four-bedroom) govern landlord compensation. Customer concentration is extremely high, with HUD as the dominant funding counterparty and a small set of county/state agencies as secondary partners.

Name

DuPage Housing Authority

Legal name

DuPage Housing Authority

Website

https://dupagehousing.org

Company type

Private

Founded year

1941

Operating status

Operating

Headcount range

11–50 employees

Short description

DuPage Housing Authority is a public housing agency administering HUD-funded Housing Choice Voucher and related rental assistance programs for income-eligible families, veterans, elderly persons, and persons with disabilities across DuPage and Kendall Counties, Illinois.

Ownership category

akta.pro rank

Product category

Public Housing Administration

NAICS

Administration of Housing Programs (925110)

akta.pro primary industry

Public & Affordable Housing Programs (Subsidies, Vouchers, Public Housing) (BPAIANAA)

akta.pro secondary industries

Housing Voucher & Rental Assistance Programs (Tenant-Based/Project-Based) (FSALAKAI), Housing Benefits & Rent Subsidy Administration (BPAIAKAG), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Housing choice vouchers
• Affordable housing assistance
• Section 8 administration
• Rental subsidy programs
• Public housing services

Headquarters

HQ city

Wheaton

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. HUD Housing Assistance Payments: Federal funding from US Department of Housing and Urban Development (HUD) to administer Housing Choice Voucher Program; funds used to make housing assistance payments to landlords on behalf of eligible families
2. State Housing Program Administration: State-funded rental assistance administration through Illinois Housing Development Authority (IHDA) for Rental Housing Support Program (RHSP)
3. Intergovernmental Agreement Fees: Administrative fees from agreements with DuPage County, Kane County, and other governmental entities for program coordination services

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

DuPage Housing Authority (also operating as Kendall Housing Authority) is a public housing agency that administers federally funded Housing Choice Voucher (Section 8) and other rental assistance programs for income-eligible families, veterans, elderly persons, and persons with disabilities in DuPage and Kendall Counties, Illinois. Eligible participants typically pay 30-40% of household income toward rent, with the authority subsidizing the remainder paid directly to participating private landlords.

Product overview

DuPage Housing Authority administers a portfolio of federally-funded and state-funded housing assistance programs serving DuPage and Kendall Counties in Illinois. The core offering is the Housing Choice Voucher (HCV/Section 8) Program, supplemented by Project-Based Vouchers, Family Self-Sufficiency, Homeownership, Veterans Affairs Supportive Housing, Family Unification Program, Rental Housing Support Program, and Regional Housing Initiative. These programs are supported by online tenant management portals (Applicant Cafe, Resident Cafe, Landlord Cafe) built on the Rent Cafe platform, enabling applicants, residents, and landlords to manage applications, documents, and program participation digitally.

Differentiator

Problem solved

Functional benefit

Products and services

• Housing Choice Voucher (HCV/Section 8) Program A federally funded subsidized housing program allowing income-eligible families, elderly persons, veterans, and persons with disabilities to access safe and affordable rental units in the private market. Vouchers are administered by DHA under HUD guidelines, with the authority paying housing assistance directly to landlords.
• Project-Based Voucher (PBV) Program A housing assistance program where vouchers are attached to specific housing units rather than to individual households, providing long-term rental assistance at designated affordable housing developments.
• Family Self-Sufficiency (FSS) Program A program that helps HCV participant families achieve economic independence through case management, goal-setting, and escrow account accumulation, in coordination with DuPage County.
• Homeownership Program A program assisting HCV participants in transitioning from rental assistance to homeownership through financial counseling and support services.
• HUD-Veterans Affairs Supportive Housing (HUD-VASH) Program A collaborative program combining HCV rental assistance with case management and clinical services from the VA for homeless veterans.
• Family Unification Program (FUP) A program providing housing vouchers to families with children at risk of separation due to housing instability.
• Rental Housing Support Program (RHSP) A state-funded rental assistance program administered through the Illinois Housing Development Authority (IHDA), providing subsidies for extremely low-income households.
• Regional Housing Initiative (RHI) A collaborative regional program addressing affordable housing needs across multiple jurisdictions in the DuPage region.

Quantifiable outcome

• 100% voucher utilization rate maintained

Named customers4 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• U.S. Department of Housing and Urban Development (HUD)coreOthersPrimary federal funding and regulatory partner; administers Housing Choice Voucher Program through DHA/KHA designation as public housing authorities; provides FMRs and payment standards guidance
• Illinois Housing Development Authority (IHDA)coreStrategic or Co-development PartnerState housing agency partner for Rental Housing Support Program (RHSP); DHA/KHA administer RHSP vouchers through intergovernmental agreements; renewals in Grant Rounds
• DuPage CountycoreStrategic or Co-development PartnerCounty partner for FSS Program coordination and administrative services; IGA for program administration; DHA Resolution 2026-03 for FSS Program IGA contract
• Kane CountyminorStrategic or Co-development PartnerIntergovernmental agreement to administer RHSP vouchers in Kane County (DHA Resolution 2026-08)
• Full Circle CommunitiesminorStrategic or Co-development PartnerNon-profit housing developer partner for PBV allocations to affordable housing developments; DHA Resolution 2024-05 PBV allocation and Resolution 2025-06 for Taft & Exmoor developer's fee
• Veterans AffairscoreStrategic or Co-development PartnerHUD-VASH program partnership providing housing vouchers and supportive services for homeless veterans; veterans receive case management through VA healthcare system
• State of Illinois Department of Mental Health (DMH)minorStrategic or Co-development PartnerPartnership through Illinois Association of Community Action Agencies (IACAA) for Bridge Subsidy Program providing HQS inspections services
• DuPage County Health DepartmentminorImplementation/ SI/ Consulting PartnerKHA office located at Kendall County Health Department facility; partnership for administrative convenience
• DuPage County Continuum of CareminorStrategic or Co-development PartnerHomeless services coordination through landlord engagement events and coordinated entry system for housing placements

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Kane County Housing Authority: A neighboring Illinois PHA serving Kane County — directly comparable in scale and program mix. Notably, DHA holds an IGA with Kane County (Resolution 2026-08) to administer RHSP vouchers there, creating both peer and partner relationships.
• Will County Housing Authority: A suburban Illinois PHA administering HCV and related programs in Will County. Comparable to DHA as a similarly-sized Illinois PHA serving a suburban county adjacent to DuPage/Kendall with overlapping landlord and referral ecosystems.
• Aurora Housing Authority: A city-level Illinois PHA administering HCV and related programs within Aurora. Comparable to DHA/KHA as a smaller-scale Illinois PHA serving a defined municipal/suburban jurisdiction with similar HUD-funded program mix.
• Lake County Housing Authority (Illinois): A neighboring Illinois PHA serving Lake County with HCV/Section 8 administration. Most directly comparable to DHA in scale (similar mid-sized suburban jurisdiction) and in the mix of HUD-funded programs offered, making it the closest functional peer.

Broad incumbents

• Housing Authority of Cook County: A larger suburban-Illinois PHA serving Cook County with HCV, public housing, and supportive housing programs. Operates under the same HUD framework as DHA but at meaningfully greater scale and with broader programmatic scope.
• Chicago Housing Authority (CHA): The largest public housing authority in Illinois, administering HCV, public housing, and supportive housing programs across Chicago. CHA is a directly comparable PHA operating under the same HUD regulatory framework but at materially greater scale and in an urban geography.
• Illinois Housing Development Authority (IHDA): The state housing finance agency for Illinois that administers the RHSP state-funded rental assistance program — the very program DHA/KHA administer through IGA. IHDA is a broader incumbent partner/funder for DHA rather than a direct competitor, but a critical counterpart for program administration scale.
• U.S. Department of Housing and Urban Development (HUD) – Office of Public and Indian Housing: The federal regulator and primary funder of every program DHA administers. HUD sets the rules, allocates funding, and scores DHA via SEMAP — making it the defining counterpart rather than a competitor, but the principal institutional relationship for any PHA.

Others

• National Association of Housing and Redevelopment Officials (NAHRO): A national trade and advocacy association for PHAs and housing redevelopment agencies. Not an operating peer, but the principal industry membership, training, and standards body for entities like DHA/KHA, defining the ecosystem in which they operate.

Regional players

• DuPage County Community Development Department: The county government's housing and community development arm that partners with DHA via intergovernmental agreement. A regional government counterpart with overlapping affordable housing responsibilities but operated through different statutory authority.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DuPage Housing Authority