neoCloud
neoCloud, a brand of Neocom AD Skopje, provides VMware/HPE-based cloud infrastructure, managed backup, document management, and security services to SMB, mid-market, and enterprise customers in North Macedonia and Southeast Europe.
- Company typePrivate
- Founded2014
- HeadquartersSkopje
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What neoCloud does
neoCloud is a North Macedonia-based cloud computing platform operated as a brand of Neocom AD Skopje, launched in September 2014. It serves SMB, mid-market, and enterprise customers primarily in North Macedonia and the broader Southeast Europe region with a portfolio spanning Infrastructure as a Service (Virtual Data Center), managed backup and disaster recovery (Backup and Replication Services), Software as a Service applications (neoDoc document management, Pulse email delivery), and resold/managed Microsoft 365 and Sophos security services. The company is the only certified VMware Cloud Provider Program partner in North Macedonia and is operated by staff holding the highest VMware, HPE, and security certifications.
The platform is built on VMware Cloud Foundation powered by VMware Cloud Director, running on Hewlett Packard Enterprise converged infrastructure including HP Blade System c7000, HP 3PAR Storage, and HP Virtual Connect FlexFabric. Two geographically separated data centers in Skopje and Stip (over 70km apart) operate in an Active/Active Metro Stretched Cluster configuration with dedicated redundant fiber links from telecom partner Neotel, providing real-time replication and high availability. Backup and replication are delivered on Veeam, security on Sophos with Palo Alto Networks next-generation firewalls at the perimeter, and management via VMware vCloud Automation Center and HP Matrix Operating Environment. The company holds five ISO certifications (9001, 27001, 20000-1, 22301, 14001), VMware IaaS Powered status, and membership in the Cloud28+ European cloud catalog.
neoCloud generates revenue through usage-based monthly billing for IaaS resources (CPU, memory, storage, network), subscription-based SaaS fees for neoDoc and Pulse, license rental for Veeam and other software, and managed services contracts for Sophos security and backup. Distribution is primarily direct via the company website and sales team, supplemented by a partner program for ISVs and resellers and listing in the Cloud28+ European catalog. The company does not disclose revenue, and has not raised external funding rounds — the multi-million euro investment referenced at launch was internal to Neocom.
neoCloud firmographics
Firmographics- Name
- neoCloud
- Legal name
- Neocom AD Skopje (Друштво за информатички инженеринг Неоком АД увоз-извоз Скопје)
- Website
- https://neocloud.mk
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- neoCloud, a brand of Neocom AD Skopje, provides VMware/HPE-based cloud infrastructure, managed backup, document management, and security services to SMB, mid-market, and enterprise customers in North Macedonia and Southeast Europe.
- Ownership category
- akta.pro rank
neoCloud industry classification
Industry- Product category
- Cloud Infrastructure Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Private Cloud Platforms (On‑Prem Cloud Stacks) (HDABABAA)
- akta.pro secondary industries
- Backup & Restore Platforms (Cloud Backup) (HDABAIAB), Cloud Security Services (Posture Mgmt, Workload Protection) (BPAKAHAK), Hybrid Cloud Storage & Backup Infrastructure (HDABAMAG)
Keywords
Where neoCloud is headquartered
LocationHeadquarters
- HQ city
- Skopje
Offices2 records
Markets served
neoCloud business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Operations, Marketing or Sales
Revenue model
- Infrastructure as a Service (IaaS) — Virtual Data Center (VDC): neoCloud charges customers a monthly rental fee for compute, storage, and network resources consumed. Payment is based on a monthly invoice for used resources, with transparency and predictability of ICT costs. Resources are provisioned on-demand through a self-service portal.
- Software as a Service (SaaS) — neoDoc, Pulse: neoCloud offers document management (neoDoc) and mass email delivery (Pulse) as SaaS solutions, typically charged on a subscription basis with monthly fees for access and usage.
- Microsoft 365 Resale and MSP Services: neoCloud resells Microsoft 365 plans (Apps, Business Basic, Business Standard, Business Premium) and provides migration, deployment, and ongoing support services as a Microsoft partner.
- Sophos Security MSP Services: neoCloud provides managed security services based on Sophos — including endpoint protection, network security, email filtering, web security, and MDR — charging customers for the managed service on a per-seat or subscription basis.
- Managed BRS — Veeam-based Backup and Disaster Recovery: neoCloud offers rental of Veeam Backup & Replication licenses based on a pay-per-use model, rental of HPE servers for local installation, and complete management of backup and replication processes. Revenue is generated through monthly fees for protected VMs, storage capacity, and managed services.
- License Rental Model: neoCloud offers software licenses on a monthly rental basis, allowing customers to use necessary software without upfront capital investment. This is integrated into the overall cloud service pricing model.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | Usage-based IaaS pricing — pay per consumed resources (CPU, memory, storage, network) |
| Subscription | Monthly | Microsoft 365 subscription plans — Business Basic, Apps, Business Standard, Business Premium |
| Usage-based | Monthly | Veeam license rental — pay-per-use model for protected systems |
| Subscription | Monthly | Managed security services — per-seat or subscription-based Sophos MSP services |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
neoCloud product offering
Product offeringCore offering
neoCloud provides cloud computing services delivered through a VMware Cloud Foundation platform backed by HPE converged infrastructure across two geographically separated data centers in a Metro Stretched Cluster configuration. The portfolio spans Infrastructure as a Service via its Virtual Data Center (VDC), Backup and Replication Services (BRS) powered by Veeam, the neoDoc document management SaaS, the Pulse mass-email delivery service, and resold/managed Microsoft 365 productivity suites and Sophos cybersecurity services.
Product overview
neoCloud is a cloud computing platform from Neocom and Neotel, offering a portfolio of cloud services including IaaS (Virtual Data Center), backup/disaster recovery (BRS), document management (neoDoc), and email marketing (Pulse). The platform is built on VMware and HPE converged infrastructure with two data centers in a Metro Stretched Cluster configuration for high availability. Services are delivered as SaaS, IaaS, or resold through MSP partnerships with Microsoft 365 and Sophos.
Differentiator
Problem solved
Functional benefit
Brands
- VDC (Virtual Data Center): A highly available and secure environment for consuming virtual machines in a dedicated and isolated virtual data center. IaaS solution powered by VMware Cloud Director.
- BRS (Backup and Replication Services)
- neoDoc
- Pulse
- Sophos Security Services
Products and services
- Virtual Data Center (VDC) Infrastructure as a Service (IaaS) running on VMware Cloud Foundation powered by VMware Cloud Director, providing a multi-tenant, highly available environment for deploying, managing, and scaling virtual machines in dedicated virtual data centers with perimeter firewalls, RBAC, and SSO.
- Backup and Replication Services (BRS) Cloud-based data protection and disaster recovery service powered by Veeam, offering backup, replication, business continuity, and complete management of BC/DR processes for workstations, servers, VMs, file shares, Microsoft 365, and public cloud workloads.
- neoDoc Software as a Service (SaaS) Enterprise Content Management and Business Process Management system that enables document storage, collaboration, record management, workflow automation, and e-logbooks for legal compliance.
- Pulse Cloud service for mass email delivery and newsletter management, consisting of Pulse Post (an email delivery platform supporting SMTP and HTTP API integrations) and Pulse App (newsletter and mailing-list management).
- Microsoft 365 Resold Microsoft 365 productivity suite available in multiple plans (Apps, Business Basic, Business Standard, Business Premium), bundled with deployment, migration, and ongoing support services from neoCloud.
- Sophos Security Services Managed security services based on Sophos products, providing endpoint protection, network security (Next-Generation Firewalls, ZTNA, SD-WAN), email filtering, web security, XDR, MDR (Managed Detection and Response with 24/7 SOC), and centralized management via Sophos Central.
Quantifiable outcome
- 100% uptime and high availability through Active/Active dual data center configuration
- +2 more outcomes
Companies that use neoCloud
Customer profileSegments2 records
Ideal customer profiles2 records
neoCloud technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
Feature7 records
neoCloud partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and flagship.
- NeotelcoreneoCloud is a brand from the portfolio of professional ICT services from Neocom in collaboration with the Internet and telecommunications provider Neotel. Neotel provides the dedicated redundant network links connecting the two data centers in Skopje and Stip, as well as DDoS protection. Founded in 2004 with Macedonian capital by Neocom, Neotel provides broadband internet, telephony, leased lines, hosting, and collocation services over WiMAX and its own fiber network.
- NeocomcoreNeocom AD Skopje is the parent company and brand owner of neoCloud. It is a leader in the Macedonian ICT market in virtualization solutions, automation, and business process management. Neocom founded Neotel in 2004 and is the sole certified VMware VCPP provider in Macedonia. It holds HPE Platinum Partner status and operates a Service Management System compliant with ISO/IEC 20000-1:2018.
- VMwarecoreneoCloud is based on VMware Cloud Foundation and powered by VMware Cloud Director. The company is the only certified VMware Cloud Provider Program (VCPP/VSPP) provider in North Macedonia. The platform leverages VMware vCloud Director, VMware vCloud Automation Center, and VMware's multi-tenant architecture. The VMware Cloud Provider Program ecosystem includes over 4,000 providers in 100+ countries.
- Hewlett Packard Enterprise (HPE)coreHPE is the technology vendor providing neoCloud's converged infrastructure. The platform uses HP Blade System c7000 chassis with Intel Xeon blade servers, HP 3PAR Storage systems, HP Virtual Connect FlexFabric/Flex-10, and HP Matrix Operating Environment for management. Neocom holds HPE Platinum Partner status — the highest partner level — and participated in the HPE Cloud Builder program.
- Cloud28+flagshipCloud28+ is a European cloud alliance and aggregated service catalog covering 28+ EU countries. It provides a portfolio of secure cloud offerings with enterprise-grade SLAs and is compliant with local and EU data security and privacy regulations. neoCloud's inclusion enables discovery by organizations across Europe.
- VeeamcoreneoCloud's Backup and Replication Services (BRS) are powered by Veeam solutions. This includes Veeam Agents for workstation/server backup, Veeam Cloud Connect Backup and Replication, Veeam Backup for Microsoft 365, and Veeam Backup for Public Clouds (Azure, AWS, Google Cloud). The partnership provides comprehensive data protection and disaster recovery capabilities.
- SophoscoreneoCloud provides managed security services based on Sophos, offering endpoint protection, network security (Next-Gen Firewalls, ZTNA, SD-WAN), email security, web security, and Sophos MDR (Managed Detection and Response). Sophos is recognized as a Gartner Magic Quadrant Leader in Endpoint Protection for 15 consecutive years and is the only Gartner Customers' Choice vendor in four security categories.
- MicrosoftcoreneoCloud resells Microsoft 365 (Business Apps, Business Basic, Business Standard, Business Premium) and provides deployment, migration, and ongoing support services. neoCloud also offers Veeam Backup for Microsoft 365 to protect client data in Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams.
- Palo Alto NetworkscoreneoCloud uses Next Generation Firewalls from Palo Alto Networks as an additional security layer on top of the base VMware Cloud Director perimeter, enabling the highest security on the application layer for customers.
Scale indicators4 records
Recent moves8 records
Expansion highlights5 records
neoCloud competitors and assessment
Company assessmentDirect peers
- OVHcloud: European cloud provider offering IaaS, hosted private cloud (VMware-based), backup and managed services to SMBs and enterprises. Closely comparable to neoCloud's VMware-based VDC and managed services model across Europe.
- IONOS: European cloud and hosting provider offering virtual servers, managed cloud, Microsoft 365 resale and backup services. Comparable to neoCloud's portfolio of IaaS, Microsoft 365 resale and SMB-focused managed services.
- Hetzner: European cloud and dedicated server provider with usage-based IaaS pricing and managed backup/storage products. Comparable as a cost-efficient regional IaaS alternative targeting SMB and developer customers.
Emerging players
- Pax8: Cloud distributor enabling MSPs to resell Microsoft 365, Sophos, Veeam and other security and infrastructure solutions. Comparable as an alternative MSP enablement channel competing for the same SMB IT spend neoCloud addresses.
Broad incumbents
- Rackspace Technology: Global managed cloud services provider with deep VMware expertise and multi-cloud managed services. Comparable at the managed-services and VMware-operations layer even though its primary geographies are outside SEE.
Regional players
- Seeweb: Italian cloud and hosting provider offering VMware-based IaaS, backup and managed services. Comparable to neoCloud's VMware-based VDC and managed cloud model, with similar SMB/mid-market customer orientation.
- Aruba Cloud: Italian IaaS and cloud provider with VMware-based virtual data centers, backup and DR offerings. Comparable in technology stack and SMB/mid-market positioning though geographically focused on Italy and Western Europe.
- Telekom Slovenije (STN): Slovenian telecom offering cloud infrastructure, managed services and Microsoft 365 resale. Comparable regional SEE/Central European operator with similar IaaS and managed services portfolio targeting regulated and enterprise clients.
- Smartcom (Bulgaria): Bulgarian cloud and managed services provider offering virtual data centers, backup/DR and Microsoft/Sophos-aligned services. Closely comparable regional peer with similar SMB/enterprise mix and SEE footprint.
- SafeDATA (Bulgaria): Bulgarian data center and cloud provider with VMware-based virtual data centers, backup/DR and managed security services. Comparable to neoCloud's VDC + BRS architecture and SEE market positioning.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
neoCloud social profiles
Digital presenceneoCloud compliance and trust
Trust signalCompliance7 records
neoCloud financial estimates
Financial estimateRevenue estimate
Valuation estimate
neoCloud leadership team
Management profileNumber of profiles
Profiles3 records
neoCloud funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
neoCloud M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about neoCloud
What does neoCloud do?
neoCloud provides cloud computing services delivered through a VMware Cloud Foundation platform backed by HPE converged infrastructure across two geographically separated data centers in a Metro Stretched Cluster configuration. The portfolio spans Infrastructure as a Service via its Virtual Data Center (VDC), Backup and Replication Services (BRS) powered by Veeam, the neoDoc document management SaaS, the Pulse mass-email delivery service, and resold/managed Microsoft 365 productivity suites and Sophos cybersecurity services.
Is neoCloud a public or private company?
neoCloud is a private company. It is classified as corporate owned and is currently operating.
When was neoCloud founded?
neoCloud was founded in 2014. It employs 11 to 50 people.
Where is neoCloud based?
neoCloud is headquartered in Skopje.
How does neoCloud make money?
Six revenue lines are on record. Infrastructure as a Service (IaaS) — Virtual Data Center (VDC) is the primary driver. The others are software as a Service (SaaS) — neoDoc, Pulse, microsoft 365 Resale and MSP Services, sophos Security MSP Services, managed BRS — Veeam-based Backup and Disaster Recovery and license Rental Model.
Who are neoCloud's main competitors?
Direct peers on record are OVHcloud, IONOS and Hetzner. Pax8 is listed as an emerging player. Rackspace Technology is listed as a broad incumbent. Regional players are Seeweb, Aruba Cloud, Telekom Slovenije (STN), Smartcom (Bulgaria) and SafeDATA (Bulgaria).
Does neoCloud have an API?
Yes. VDC offers API integration where all processes and operations can be automated and integrated with external solutions including Infrastructure as Code platforms, SIEM and SOAR solutions.
What industry is neoCloud in?
neoCloud's product category is Cloud Infrastructure Services. Its primary akta.pro industry code is HDABABAA, Private Cloud Platforms (On‑Prem Cloud Stacks), with a secondary code of HDABAIAB, Backup & Restore Platforms (Cloud Backup). Its NAICS code is 5182 and its SIC code is 7373.