Workers Assistance Program
Workers Assistance Program is a 501(c)(3) nonprofit founded in 1977 in Austin, Texas, operating the Alliance Work Partners EAP serving 450+ enterprise contracts covering 700,000+ lives nationwide, alongside state-contracted youth mentoring (PAL, Youth Advocacy) and child care nutrition programs.
- Company typePrivate
- Founded1977
- HeadquartersAustin, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Workers Assistance Program does
Workers Assistance Program, Inc. (WAP) is a 501(c)(3) nonprofit organization founded in 1977 and headquartered in Austin, Texas, that operates a diversified portfolio of behavioral health, youth development, and community nutrition programs. Its core commercial offering is Alliance Work Partners, a full-service Employee Assistance Program (EAP) providing behavioral health counseling, crisis management, and workplace wellness services to enterprise customers through 450+ contracts covering more than 700,000 lives nationwide. The organization also runs Peer Assistance and Leadership (PAL), a state-adopted student mentoring elective addressing teen pregnancy, gang participation, and dropout rates; Youth Advocacy, a strength-based youth empowerment program; Child Care Food Program, which administers USDA Child & Adult Care Food Program funding for daycare providers under contract with the State of Oklahoma (since 1999); and Coordinated Training Services under contract with the State of Texas (since 2005).
WAP monetizes primarily through two streams: recurring enterprise EAP subscriptions delivered through Alliance Work Partners, and managed-services contracts with state agencies (Texas Coordinated Training Services / HIV Connection, Oklahoma Child Care Food Program). Distribution combines direct enterprise sales for EAP services, government contract execution, and a network portal recruiting licensed counseling providers as service delivery partners. The technology stack includes what WAP describes as the world's first AI app for an Employee Assistance Program, developed internally under the VP of Technology and Process Improvement. Operationally, WAP employs 51-100 staff across four offices (Austin headquarters plus Houston, Arlington, and Oklahoma City satellites opened in the 1990s) and is currently led by CEO Dwayne Smetzer (since February 2020).
Workers Assistance Program firmographics
Firmographics- Name
- Workers Assistance Program
- Legal name
- Workers Assistance Program, Inc.
- Website
- https://workersassistance.com
- Company type
- Private
- Founded year
- 1977
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Workers Assistance Program is a 501(c)(3) nonprofit founded in 1977 in Austin, Texas, operating the Alliance Work Partners EAP serving 450+ enterprise contracts covering 700,000+ lives nationwide, alongside state-contracted youth mentoring (PAL, Youth Advocacy) and child care nutrition programs.
- Ownership category
- akta.pro rank
Workers Assistance Program industry classification
Industry- Product category
- Employee Assistance Programs
- NAICS
- Vocational Rehabilitation Services (6243), Educational Support Services (611710), Community Food Services (624210), Vocational Rehabilitation Services (624310)
- SIC
- Services-Social Services (8300), Services-Educational Services (8200)
- akta.pro primary industry
- Employee Assistance Programs (EAP) Management (HLAEAHAB)
- akta.pro secondary industries
- Wellbeing, Mental Health & Employee Assistance (EAP) (BPACAPAO), Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB), Worksite Financial Wellness & Employee Assistance Programs (EAP) (FSAIAMAN), Employment & Job Readiness Support Services (BPAGAEAJ)
Keywords
Where Workers Assistance Program is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Workers Assistance Program business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Government Contracts: WAP derives revenue from a wide array of public and private funding sources including government contracts with state agencies such as the State of Texas (Coordinated Training Services, HIV Connection) and State of Oklahoma (Child Care Food Program).
- Employee Assistance Program Services: Enterprise EAP services provided through Alliance Work Partners to businesses, covering over 700,000 lives nationwide through 450+ contracts.
Distribution channels3 records
Marketing channels3 records
Workers Assistance Program product offering
Product offeringCore offering
Workers Assistance Program is a 501(c)(3) nonprofit that delivers Employee Assistance Programs (EAPs) through its Alliance Work Partners division, providing behavioral health, counseling, crisis management, and workplace wellness services to enterprise customers covering 700,000+ lives across 450+ contracts. Beyond EAPs, WAP operates youth mentoring (PAL), youth empowerment (Youth Advocacy), a USDA Child & Adult Care Food Program for day care providers, and statewide prevention training (Coordinated Training Services) under contracts with the State of Texas and the State of Oklahoma.
Product overview
Workers Assistance Program (WAP) is a nonprofit organization incorporated in 1977 with a mission to create better workplaces, schools, and communities. WAP operates a diversified portfolio of behavioral health, education, and community support programs. The core product suite includes Alliance Work Partners (a comprehensive Employee Assistance Program), Peer Assistance and Leadership (a state-adopted student mentoring program), Youth Advocacy (strength-based youth empowerment), and the Child Care Food Program (nutrition support for day care providers). Supporting initiatives include Coordinated Training Services and past programs such as Texas HIV Connection. The organization serves enterprise customers and manages over 450 EAP contracts covering 700,000+ lives nationwide.
Differentiator
Problem solved
Functional benefit
Brands
- Alliance Work Partners: World-class Employee Assistance Programs (EAP) providing workplace behavioral health services, counseling, and wellness programs for enterprise customers.
- PAL (Peer Assistance and Leadership)
- Youth Advocacy
- Child Care Food Program
- Coordinated Training Services
Products and services
- Alliance Work Partners A full-service Employee Assistance Program (EAP) providing behavioral health services, workplace counseling, crisis management, and wellness support to enterprise customers, designed to produce healthier, more productive employees and lower healthcare costs.
- Peer Assistance and Leadership (PAL) A state-adopted student mentoring program offered as an elective course, designed to combat teen pregnancy, gang participation, and high school dropout rates through peer-based support and leadership development.
- Youth Advocacy A youth empowerment program focused on communication skills, substance-free living, and creating greater opportunities by leveraging client strengths through strength-based approaches; oversees three youth programs under the Youth Advocacy banner.
- Child Care Food Program A nutrition program providing training and food supplement funding to day care providers to assist with compliance with the USDA's Child & Adult Care Food Program (CACFP).
- Coordinated Training Services A statewide training service that expands prevention infrastructure guided by technology, research, and quality standard approaches.
Quantifiable outcome
- 450+ EAP contracts covering over 700,000 lives nationwide
- +1 more outcomes
Companies that use Workers Assistance Program
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles3 records
Workers Assistance Program technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Workers Assistance Program partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- State of TexascoreLong-standing partnership with State of Texas for multiple initiatives including Coordinated Training Services contract (awarded 2005), HIV Connection program (contract won 1992), and various behavioral health and education programs. PAL program was adopted by the state as an elective course.
- State of OklahomacoreChild Care Food Program contract awarded by State of Oklahoma in 1999, providing nutrition training and funding for food supplements to day care providers in compliance with USDA's Child & Adult Care Food Program.
- Union OrganizationscoreWAP was originally founded in 1977 out of discussions between labor leaders seeking to combat alcoholism and drug use among union members. Secured first contract with a union that same year.
- Schools and School DistrictscorePAL (Peer Assistance and Leadership) program adopted by the state as an elective course to fight teen pregnancy, gang participation, and climbing dropout rates. Youth Advocacy programs operate in school settings.
- Licensed Counseling Providers NetworkcoreNetwork of licensed counseling providers with 1+ years of experience who deliver EAP services through the Alliance Work Partners Network Portal. Over 450 EAP contracts managed through this network.
Scale indicators3 records
Recent moves8 records
Expansion highlights4 records
Workers Assistance Program competitors and assessment
Company assessmentEmerging players
- Communities In Schools: Communities In Schools is a national nonprofit that places coordinators inside schools to address dropout prevention, similar to WAP's PAL and Youth Advocacy programs. Comparable in mission and state-contract-driven operating model, though focused exclusively on education.
Direct peers
- CuraLinc Healthcare: CuraLinc Healthcare provides EAP, behavioral health, and wellness programs to employers and educational institutions. Its product mix and target buyer mirror Alliance Work Partners, making it a direct comparable for mid-size EAP RFPs.
- Modern Assistance Programs: Modern Assistance is an independent EAP provider offering counseling, work-life, and concierge services to employer clients. It operates at a similar scale to Alliance Work Partners and competes head-to-head for mid-market enterprise contracts.
- ComPsych: ComPsych is the largest independent employee assistance program provider globally, offering behavioral health, wellness, and work-life services to employers. It directly competes with Alliance Work Partners for enterprise EAP contracts and is the most direct comparable given its nonprofit- and enterprise-focused go-to-market.
- Lyra Health: Lyra Health is a tech-enabled mental health benefits provider serving employers and health plans with EAP-adjacent therapy, coaching, and medication services. It is a direct competitor for modernized EAP contracts and an emerging peer on Alliance Work Partners' tech-first AI roadmap.
- Workplace Options: Workplace Options is one of the largest independent EAP and total-wellness providers globally, serving millions of employees across 80+ countries. Comparable to WAP in its enterprise contract-driven EAP business but operating at significantly greater international scale.
- FEI Behavioral Health: FEI Behavioral Health is an EAP, managed behavioral health, and workforce-wellness provider serving employers, government agencies, and communities. It overlaps with WAP's mix of enterprise EAP and state-contracted prevention services.
Broad incumbents
- Boys & Girls Clubs of America: Boys & Girls Clubs of America is a large national nonprofit delivering youth development programming, including substance-abuse prevention and mentoring. Relevant adjacent comparison for WAP's Youth Advocacy initiative in scale, funding mix, and youth-outcomes orientation.
- Evernorth Behavioral Health (Cigna): Evernorth is Cigna's health services portfolio, including a major EAP and managed behavioral health book bundled with health plan contracts. It is a broader incumbent whose EAP offering competes with Alliance Work Partners for large employer relationships.
- Optum Behavioral Health (UnitedHealth Group): Optum is UnitedHealth Group's health services arm, with a substantial managed behavioral health and EAP business tied to UnitedHealthcare plans. A broad incumbent that competes with WAP for fully insured and self-funded employer mental health benefits.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Workers Assistance Program social profiles
Digital presenceWorkers Assistance Program financial estimates
Financial estimateRevenue estimate
Valuation estimate
Workers Assistance Program leadership team
Management profileNumber of profiles
Profiles10 records
Workers Assistance Program subsidiaries and ownership
Company hierarchySubsidiaries5 records
Workers Assistance Program funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Workers Assistance Program M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Workers Assistance Program
What does Workers Assistance Program do?
Workers Assistance Program is a 501(c)(3) nonprofit that delivers Employee Assistance Programs (EAPs) through its Alliance Work Partners division, providing behavioral health, counseling, crisis management, and workplace wellness services to enterprise customers covering 700,000+ lives across 450+ contracts. Beyond EAPs, WAP operates youth mentoring (PAL), youth empowerment (Youth Advocacy), a USDA Child & Adult Care Food Program for day care providers, and statewide prevention training (Coordinated Training Services) under contracts with the State of Texas and the State of Oklahoma.
Is Workers Assistance Program a public or private company?
Workers Assistance Program is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Workers Assistance Program founded?
Workers Assistance Program was founded in 1977. It employs 51 to 100 people.
Where is Workers Assistance Program based?
Workers Assistance Program is headquartered in Austin, United States, in the North America region.
How does Workers Assistance Program make money?
Two revenue lines are on record. Government Contracts are the primary driver. The others are employee Assistance Program Services.
Who are Workers Assistance Program's main competitors?
Communities In Schools is listed as an emerging player. Direct peers are CuraLinc Healthcare, Modern Assistance Programs, ComPsych, Lyra Health, Workplace Options and FEI Behavioral Health. Broad incumbents are Boys & Girls Clubs of America, Evernorth Behavioral Health (Cigna) and Optum Behavioral Health (UnitedHealth Group).
Does Workers Assistance Program have an API?
No public API is recorded for Workers Assistance Program.
What industry is Workers Assistance Program in?
Workers Assistance Program's product category is Employee Assistance Programs. Its primary akta.pro industry code is HLAEAHAB, Employee Assistance Programs (EAP) Management, with a secondary code of BPACAPAO, Wellbeing, Mental Health & Employee Assistance (EAP). Its NAICS code is 6243 and its SIC code is 8300.