Arcturious
Arcturious is an Australian-founded Salesforce implementation consultancy that deploys multi-cloud Salesforce solutions and Agentforce AI agents for enterprise and mid-market customers across Australia, New Zealand, and the USA.
- Company typePrivate
- Founded2020
- HeadquartersSydney, Australia
- Headcount—
- GTM typeB2B
- OfferingServices
What Arcturious does
Arcturious PTY LTD is an Australian Salesforce implementation consultancy founded in August 2020 by Michael Diamond and headquartered (virtually) in Sydney. The company engages enterprise and mid-market clients in multi-cloud Salesforce deployments spanning Sales Cloud, Service Cloud, Field Service, Experience Cloud, Marketing Cloud, and Commerce Cloud, augmented with AI capabilities delivered through Salesforce's Agentforce platform. Their core technology stack combines Salesforce multi-cloud architecture, MuleSoft for system integration, ElevenLabs for branded voice AI, Anthropic Claude for LLM reasoning, and custom MCP (Model Context Protocol) servers that connect AI agents to business systems including Salesforce, Jira, Confluence, and Google Workspace. The firm has developed proprietary delivery methodologies including "Follow-the-Ball Delivery" and AI-enhanced project delivery, where workshop transcripts are converted to user stories and test scripts as a byproduct of delivery.
The service portfolio is organized around five lines: Salesforce Implementation, AI Delivery (production AI agents, voice AI, document processing, MCP builds, workflow automation), Web & E-commerce (Shopify, StoreConnect, WooCommerce, Commerce Cloud integrations), Tech Strategy & Advisory (AI maturity assessments, build-vs-buy, governance frameworks), and Managed Services. Arcturious operates a virtual-first distributed team of 11+ across Australia and internationally, and reports 40% year-on-year growth on its homepage. The company has earned two Salesforce Global Partner Innovation Awards (Connected Ecosystem 2022, Energy & Utilities 2024) and serves customers including Suncorp, TOMRA Collection Australia, Waveconn, UDL Group, RenewCo Solar, Sustainable Salons, Who is Elijah, and Libertine Parfumerie across Australia, New Zealand, and the USA.
The business model is professional services-led with project-based and multi-year retainer arrangements. Pricing is not publicly disclosed, but engagement scoping ranges from 2-4 week strategy advisory to 4-8 week first-AI-agent deployment. Arcturious is a private, founder-owned company with no disclosed external funding, no parent company, and no subsidiaries. The go-to-market motion is consultative enterprise field sales with a sales-led approach and platform-agnostic AI consulting that can layer onto existing customer technology stacks.
Arcturious firmographics
Firmographics- Name
- Arcturious
- Legal name
- Arcturious PTY LTD
- Website
- https://arcturious.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Short description
- Arcturious is an Australian-founded Salesforce implementation consultancy that deploys multi-cloud Salesforce solutions and Agentforce AI agents for enterprise and mid-market customers across Australia, New Zealand, and the USA.
- Ownership category
- akta.pro rank
Arcturious industry classification
Industry- Product category
- Salesforce Consulting Services
- NAICS
- Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- ERP Implementation & Systems Integration Services (BPAEAGAA)
Keywords
Where Arcturious is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Arcturious business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Salesforce Implementation Services: Discovery, design, and implementation of Salesforce solutions across multiple clouds including Sales Cloud, Service Cloud, Field Service, Experience Cloud, Marketing Cloud, and Commerce Cloud.
- AI Delivery Services: Production AI systems including voice agents, document processors, and intelligent automation. Strategy engagements, use case identification, and AI governance framework development.
- Managed Services: Ongoing platform administration, vendor management, and Salesforce environment maintenance. Proactive optimization and health monitoring.
- Web & E-commerce Services: Design and build of customer-facing platforms integrated with Salesforce, including standalone storefronts and connected ecosystems.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Custom enterprise engagements |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels4 records
Arcturious product offering
Product offeringCore offering
Arcturious is a certified Salesforce implementation consultancy that designs, deploys, and manages multi-cloud Salesforce solutions augmented with AI (Agentforce) capabilities. The firm sells five service lines: AI Delivery (Agentforce agents, voice AI, document processing, MCP integrations), Web & E-commerce (storefront builds integrating Shopify, StoreConnect, WooCommerce, Salesforce Commerce Cloud), Tech Strategy & Advisory, end-to-end Salesforce Implementation across Sales/Service/Field Service/Experience/Marketing clouds, and ongoing Managed Services.
Product overview
Arcturious is a Salesforce-focused consulting and implementation firm offering a portfolio of services centered on AI-enhanced delivery. The core offerings consist of AI Delivery (deploying Agentforce AI agents, voice AI, and intelligent automation), Web & E-commerce (connecting digital storefronts to Salesforce), Tech Strategy & Advisory, Salesforce Implementation, and Managed Services. AI Delivery encompasses seven production-ready capability areas including AI agents & assistants, Voice AI using ElevenLabs, Document & Image Processing, MCP Strategy & Build, Automation & Workflow AI, AI-Enhanced Project Delivery, and AI Strategy & Readiness. Web & E-commerce covers Online Stores (Shopify, StoreConnect, WooCommerce, Commerce Cloud) and Loyalty Programs. All services are anchored to the Salesforce platform with integrations spanning commerce, ERP, accounting, and communication tools.
Differentiator
Problem solved
Functional benefit
Products and services
- AI Delivery Consulting and implementation service deploying production Agentforce AI agents, voice AI, document/image processing, MCP integrations, intelligent automation, and AI-enhanced project delivery for enterprise clients.
- Web & E-commerce Design and build of customer-facing digital storefronts integrated with Salesforce CRM on Shopify, StoreConnect, WooCommerce, or Salesforce Commerce Cloud, including loyalty programs and POS integration.
- Tech Strategy & Advisory Human-led technology strategy and advisory engagements including AI maturity assessments, use case identification workshops, data readiness audits, and build vs. buy analysis anchored to business outcomes.
- Salesforce Implementation Certified end-to-end Salesforce implementation across Sales Cloud, Service Cloud, Field Service, Experience Cloud, Marketing Cloud, Commerce Cloud, and Retail Consumer Goods Cloud.
- Managed Services Ongoing platform administration, vendor management, health monitoring, proactive optimization, and cost avoidance for Salesforce environments.
Companies that use Arcturious
Customer profileNamed customers8 records
Segments6 records
Ideal customer profiles2 records
Arcturious technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration35 records
AI capability11 records
Feature7 records
Arcturious partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- SalesforcecorePrimary platform partner. Certified Salesforce implementation partner specializing in multi-cloud implementations including Sales Cloud, Service Cloud, Field Service, Experience Cloud, Marketing Cloud, and Commerce Cloud. Provider of Agentforce AI platform.
- Agentforce (Salesforce)coreAI agent platform for voice agents, document processing, and intelligent automation. Grounded in CRM data, files, and live data to deliver decisions.
- MuleSoftcoreIntegration platform used for connecting Salesforce to external systems including ERP (Business Central), accounting software (Xero), and custom APIs.
- StoreConnectcoreSalesforce-native e-commerce solution on AppExchange. Used for building integrated storefronts connecting commerce, CRM, and customer data.
- Data Cloud (Salesforce)coreData unification layer that makes AI agents smarter by connecting siloed systems. Enables vector search and RAG for AI responses.
Scale indicators11 records
Recent moves6 records
Expansion highlights5 records
Arcturious competitors and assessment
Company assessmentBroad incumbents
- Infosys: Global IT services major with a Salesforce-focused business unit (post-Simplus acquisition) covering implementation, AI, and managed services across enterprise customers.
- Accenture: Global systems integrator with an extensive Salesforce/CRM practice and broad delivery capability across enterprise transformation programs.
- Cognizant: Global IT services firm with a Salesforce practice (including ATG acquisition) delivering enterprise CRM, AI, and cloud transformation at global scale.
- Deloitte Digital: Global Big 4 digital consultancy with a large Salesforce practice serving enterprise transformation engagements, representing the incumbent tier Arcturious competes against at the top end.
Direct peers
- Persistent Systems: Global digital engineering firm with a dedicated Salesforce-focused business unit offering multi-cloud implementations and managed services, comparable in delivery model to Arcturious.
- Simplus (Infosys): Pure-play Salesforce consultancy (now under Infosys) historically focused on Quote-to-Cash, CPQ, and multi-cloud implementations — overlapping directly with Arcturious' implementation depth.
- Soliant Consulting: Boutique US Salesforce Summit-tier consultancy focused on multi-cloud implementations and managed services, comparable in size and delivery model to Arcturious.
- Slalom: Mid-tier US-headquartered consultancy with a deep Salesforce practice and regional delivery model, closely mirroring Arcturious' consultative, vertical-focused approach at a larger scale.
- Silverline (New Rocket): Salesforce-native consultancy delivering multi-cloud implementations, AppExchange products, and managed services with a comparable vertical-specialist delivery model.
- Girikon: Salesforce and AI-focused consultancy providing multi-cloud implementations, data, and integration services to mid-market and enterprise clients — directly comparable niche focus.
Market position
Weaknesses5 records
Competitive moat4 records
Customer concentration
Arcturious social profiles
Digital presenceArcturious financial estimates
Financial estimateRevenue estimate
Valuation estimate
Arcturious leadership team
Management profileNumber of profiles
Profiles3 records
Arcturious funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Arcturious M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Arcturious
What does Arcturious do?
Arcturious is a certified Salesforce implementation consultancy that designs, deploys, and manages multi-cloud Salesforce solutions augmented with AI (Agentforce) capabilities. The firm sells five service lines: AI Delivery (Agentforce agents, voice AI, document processing, MCP integrations), Web & E-commerce (storefront builds integrating Shopify, StoreConnect, WooCommerce, Salesforce Commerce Cloud), Tech Strategy & Advisory, end-to-end Salesforce Implementation across Sales/Service/Field Service/Experience/Marketing clouds, and ongoing Managed Services.
Is Arcturious a public or private company?
Arcturious is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Arcturious founded?
Arcturious was founded in 2020.
Where is Arcturious based?
Arcturious is headquartered in Sydney, Australia, in the Oceania region.
How does Arcturious make money?
Four revenue lines are on record. Salesforce Implementation Services are the primary driver. The others are AI Delivery Services, managed Services and web & E-commerce Services.
Who are Arcturious's main competitors?
Broad incumbents on record are Infosys, Accenture, Cognizant and Deloitte Digital. Direct peers are Persistent Systems, Simplus (Infosys), Soliant Consulting, Slalom, Silverline (New Rocket) and Girikon.
Does Arcturious have an API?
No public API is recorded for Arcturious.
What industry is Arcturious in?
Arcturious's product category is Salesforce Consulting Services. Its primary akta.pro industry code is BPAEAGAA, ERP Implementation & Systems Integration Services. Its NAICS code is 541511 and its SIC code is 7370.