ANZ Bank New Zealand

What ANZ Bank New Zealand does

ANZ Bank New Zealand Limited is the New Zealand subsidiary of ANZ Group Holdings Ltd (ASX: ANZ) and one of New Zealand's largest companies by profit and assets, as well as the country's biggest corporate taxpayer. Tracing its origins to Union Bank of Australia's first New Zealand branch in Petone in 1840, ANZ is Aotearoa New Zealand's oldest bank, headquartered in Wellington, employing approximately 8,000 staff, and serving nearly one in two New Zealanders through a banking relationship.

The bank operates an omnichannel platform spanning physical branches, ATMs, the ANZ goMoney mobile app, ANZ Internet Banking, Automated Phone Banking, and a Contact Centre, complemented by dedicated relationship managers across Business, Agribusiness, Institutional and Private Banking segments. Core products include everyday transaction accounts (Freedom, Go, Select, Jumpstart — the last in run-off), savings products (Online, Serious Saver, Term Deposits, PIE Fund), ANZ Visa Debit and MyPhoto cards, home loans (including the ANZ Good Energy Home Loan), personal loans, credit cards, insurance, foreign exchange and KiwiSaver. ANZ New Zealand Investments Limited, wholly owned since 2009, manages over NZD $30 billion and operates the OneAnswer multi-asset and single-asset funds plus the OneAnswer KiwiSaver and Portfolio Service, making ANZ New Zealand's largest KiwiSaver scheme provider. Institutional capabilities include FX Online, Transactive Global, Cashactive and eMatching Connect platforms, with cross-border reach across the parent's 33 markets.

Revenue is generated through net interest income (home, personal, business, agri lending, credit cards), transaction and account fees, funds management and KiwiSaver fees on the NZD $30 billion+ AUM base, card fees, and FX services, with a tiered pricing architecture (e.g., $5 Freedom, $0 Go, $6 Select monthly fees, waivable on balance thresholds). The bank is regulated by the Reserve Bank of New Zealand, complies with the Financial Markets (Conduct of Institutions) Amendment Act 2022 and the Code of Banking Practice, and benefits from the government-backed Depositor Compensation Scheme (up to NZD $100,000 per customer from 1 July 2025). Recent strategic activity has been primarily defensive and governance-oriented: Board refresh (Carolyn Steele April 2025, Mark Whelan May 2025, Craig Sims April 2026), product rationalisation (discontinuation of Jumpstart November 2025 and Private Current/Reserve June 2026), and ongoing ESG/inclusion partnerships (UN WEPs, Pride Pledge, Living Wage Movement).

Name

ANZ Bank New Zealand

Legal name

ANZ Bank New Zealand Limited

Website

https://anz.co.nz

Company type

Public

Founded year

1840

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Commercial Banking (522110), Depository Credit Intermediation (5221), Finance and Insurance (52)

SIC

National Commercial Banks (6021), State Commercial Banks (6022)

akta.pro primary industry

Reconciliations, Controls & Financial Operations (GL, Nostro/Vostro, Suspense) (FSABALAI)

akta.pro secondary industries

Deposit Operations (Account Maintenance, Fees, Reconciliations) (FSABALAE), Customer Servicing & Contact Center Operations (Service Requests, Complaints) (FSABALAK), Multi-Currency Accounts, Wallets & IBAN Services (FSAMAIAG)

Keywords

• Retail banking services
• Commercial banking services
• Home loan mortgages
• KiwiSaver retirement scheme
• Funds management services

Headquarters

HQ city

Auckland, Auckland

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Interest Income: Traditional banking revenue from lending activities including home loans, personal loans, business lending, and credit cards. Interest is earned on variable and fixed-rate lending products.
2. Transaction and Account Fees: Monthly account fees (e.g., $5 for Freedom account, $3 for Go account, $6 for Select account), manual transaction fees ($3 per withdrawal), and automated payment setup fees ($5 via branch)
3. Funds Management and KiwiSaver Fees: Investment management fees from managing over $30 billion in investments. ANZ is New Zealand's largest KiwiSaver scheme provider managing retirement savings for New Zealanders.
4. Card Fees: Annual fees for credit cards, replacement card fees ($5 for EFTPOS), and ATM owner fees ($3 for overseas bank customers)
5. Foreign Exchange Services: Revenue from international money transfers and foreign currency exchange services with indicative rates published daily

Pricing tiers

Go-to-market motion3 records

Distribution channels11 records

Marketing channels7 records

Core offering

ANZ Bank New Zealand provides a comprehensive suite of banking and financial services across personal, business, agribusiness, and institutional segments, including everyday transaction and savings accounts, home and personal loans, credit and debit cards, term deposits, KiwiSaver and managed investment funds, foreign exchange, business lending and merchant services, and institutional transaction banking and capital markets. The bank distributes these offerings through an omnichannel network of physical branches, ATMs, contact centres, business and rural relationship managers, the goMoney mobile app, Internet Banking, and automated phone banking. Its wholly owned subsidiary ANZ New Zealand Investments Limited manages over $30 billion in investments and operates New Zealand's largest KiwiSaver scheme.

Product overview

ANZ Bank New Zealand operates as a comprehensive financial services platform offering personal banking, business banking, institutional banking, and funds management through multiple channels. The core personal banking products include everyday transaction accounts (Freedom, Go, Select, Jumpstart), savings accounts (Online, Serious Saver), debit cards (ANZ Visa Debit, ANZ MyPhoto, ANZ EFTPOS), and term deposits. Lending products encompass home loans, personal loans, and credit cards. The funds management division, ANZ Investments, provides KiwiSaver schemes and OneAnswer investment platforms with multi-asset-class and single-asset-class funds. Business banking includes specialized business accounts, merchant services, and Biz Hub management tools. Institutional banking offers relationship management, transaction banking, markets, and capital raising services. Digital access is provided through ANZ goMoney mobile app and ANZ Internet Banking, with mobile wallet integration supporting Apple Pay and Google Pay. The bank serves customers across personal, business, rural, and institutional segments.

Differentiator

Problem solved

Functional benefit

Brands

• ANZ: Established in 1840, ANZ is New Zealand's oldest bank offering Personal, Rural, Corporate, Commercial, Institutional and Private Banking services.
• ANZ Investments

Products and services

• ANZ Freedom Account

Quantifiable outcome

• Nearly 1 in 2 New Zealanders have a banking relationship with ANZ
• +3 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature6 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Living Wage Movement AotearoacoreStrategic or Co-development Partner · 1 January 2019ANZ has paid direct employees well above the Living Wage. Accredited Living Wage Employer since 2019.
• Te Uru Tāngata Centre for Workplace InclusioncoreStrategic or Co-development Partner · 1 January 2015Working with organisations across New Zealand to shape fair, connected workplaces where people of all backgrounds enjoy shared purpose and success. ANZ has had strong links with Te Uru Tāngata since 2015.
• Global WomencoreStrategic or Co-development Partner · 1 January 2010Global Women's mission is to bring together New Zealand's most influential leaders to promote gender equality in workplaces. ANZ has been an active partner since 2010.
• Champions for ChangecoreStrategic or Co-development PartnerCollective of leaders who connect, learn and lead change for working communities and cultures in Aotearoa. Made up of 80+ of New Zealand's top executives committed to gender equity in leadership. ANZ CEO Antonia Watson is a pivotal member.
• UN Women - Women's Empowerment PrinciplescoreStrategic or Co-development PartnerANZ is a global signatory of the Women's Empowerment Principles, a joint initiative of UN Global Compact and UN Women.
• GirlBossminorGTM or Marketing PartnerGirlBoss mission is to close the gender gap in science, technology, engineering, maths, leadership and entrepreneurship. ANZ is a proud partner.
• Pride PledgecoreStrategic or Co-development PartnerANZ partners with Pride Pledge to improve rainbow diversity and inclusion practices. Listed on Gender Affirmation Policy Register. Pride Pledge accredited.
• First FoundationminorGTM or Marketing PartnerANZ is a proud scholarship partner of First Foundation, who support bright young Kiwis whose circumstances make it harder to attend university - providing financial assistance, work exposure and dedicated mentor.
• P-TECH: Pathways in TechnologyminorGTM or Marketing PartnerInternships for students to develop digital skills and become job ready. Three-way partnership bringing together high school, tertiary education and professional world.

Scale indicators9 records

Recent moves12 records

Expansion highlights6 records

Direct peers

• Westpac New Zealand: Westpac NZ is a major retail, business, and institutional bank operating in the same NZ market with a directly comparable product suite (home loans, deposits, KiwiSaver, business banking) and similar Australian-banking-group ownership structure.
• Kiwibank: Kiwibank is a New Zealand state-owned bank competing directly with ANZ in retail mortgages, deposits, and KiwiSaver, and is distinguished by its NZ-government ownership and strong brand among domestic customers.
• ASB Bank: ASB Bank is one of New Zealand's largest retail and business banks (owned by Commonwealth Bank of Australia), directly competing with ANZ across home loans, deposits, KiwiSaver, and business banking in the same NZ market.
• Heartland Group Holdings: Heartland is an NZX-listed NZ bank group offering retail deposits, reverse mortgages, and asset finance, directly competing with ANZ in specific retail and agribusiness lending niches within New Zealand.
• Bank of New Zealand (BNZ): BNZ is a major NZ commercial bank owned by National Australia Bank, offering the same full-service retail, business, and institutional banking products as ANZ and competing head-to-head across all customer segments in New Zealand.

Broad incumbents

• Commonwealth Bank of Australia: Commonwealth Bank is Australia's largest bank and the ultimate parent of ASB Bank, providing a direct strategic and operational parallel to ANZ Group Holdings as the parent of ANZ NZ — overlapping in retail banking, mortgages, and institutional services.
• Westpac Banking Corporation: Westpac is a major Australian bank and parent of Westpac New Zealand, offering a directly parallel full-service banking franchise in both markets, comparable in scale, product breadth, and institutional capability to ANZ Group's NZ operations.
• National Australia Bank: National Australia Bank (NAB) is a major Australian bank and parent of BNZ, offering a broadly comparable business mix (retail, business, institutional) and parallel ownership structure to ANZ Group's NZ subsidiary.

Regional players

• TSB Bank: TSB is a New Zealand-owned regional bank headquartered in Taranaki offering retail deposits, mortgages, and KiwiSaver — comparable in product set to ANZ but with a more regional customer base and smaller scale.
• SBS Bank: SBS Bank (Southland Building Society) is a NZ mutual bank offering savings, lending, and KiwiSaver products — comparable to ANZ in product categories but operating primarily in the Southland region with a smaller customer base.

Market position

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/ANZAotearoa
• YouTubeyoutube.com/@ANZAotearoa
• Facebookfacebook.com/ANZAotearoa
• LinkedInlinkedin.com/company/anz-bank-new-zealand

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles19 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ANZ Bank New Zealand