cgmconference

What cgmconference does

CompuGroup Medical (CGM) is a global e-health company whose US subsidiary delivers a platform-plus-modules healthcare technology suite spanning electronic health records (EHR), practice management (PM), laboratory information systems (LIS), revenue cycle management (RCM), electronic data interchange (EDI) clearinghouse, telehealth, remote patient monitoring, and AI-enabled clinical documentation tools. Core US products include CGM APRIMA and CGM eMDs (EHR/PM), CGM LABDAQ, CGM SCHUYLAB, CGM MEDICUS WEB and CGM AP EASY (LIS across clinical, anatomic pathology, and physician office lab segments), ARIA RCM Services, ARIA Coding/Credentialing/Enrollment Services, CGM ELVI Telemedicine, CGM PRESCRIBE e-prescribing, CGM AMBI (ambient AI notes), and CGM INDEX.AI (AI document/fax management). The LIS portfolio was built through three US acquisitions between 2020 and 2022 (Schuyler House, AP Easy, Medicus) that established CGM as the largest US provider of independent laboratory information systems by installed base.

The business operates on a recurring SaaS/subscription model for software (EHR, PM, LIS, e-prescribing, telehealth, AI modules), augmented by managed-services revenue from RCM, coding, credentialing, and enrollment (ARIA), and transaction-based revenue from the eMEDIX EDI clearinghouse. Go-to-market combines direct enterprise field sales, a 20+ partner Third-Party Marketplace, state medical association partnerships (notably ArMA for telehealth), and an annual user conference that functions as both customer-retention and demand-generation channel. Customers are predominantly small-to-mid ambulatory practices, physician office and reference labs, billing companies, rural/FQHC community health centers, and hospitals — distributed across cardiology, endocrinology, internal medicine, neurology, orthopaedics, pain management, pediatrics, primary care, surgical, women's health, behavioral health, and anatomic pathology. The US entity is wholly owned by the German parent CompuGroup Medical SE & Co. KGaA, a Frankfurt-listed public company whose global revenue reached EUR 1.15 billion in 2024 with 8,700+ employees across 19 country offices and solutions delivered in 60 countries.

Name

cgmconference

Legal name

CompuGroup Medical, Inc.

Website

https://cgmconference.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

CompuGroup Medical (CGM) provides EHR, practice management, laboratory information systems, revenue cycle management, telehealth, and AI documentation tools to ambulatory practices, physician office and anatomic pathology labs, billing companies, and community health centers across the United States, as a wholly-owned subsidiary of the Frankfurt-listed German parent.

Ownership category

akta.pro rank

Product category

Healthcare Information Systems

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Health Services (8000)

akta.pro primary industry

Clinical Coding Support (ICD/CPT/SNOMED) & Documentation Compliance Tools (HLACAAAO)

akta.pro secondary industries

Interoperability Standards, Profiles & Implementation (HL7/FHIR/IHE) (HLACABAA), Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs) (HLALABAM), Healthcare Terminology, Ontology & Code Set Management (SNOMED/LOINC/ICD/RxNorm) (HLACAIAF)

Keywords

• Electronic health records
• Practice management software
• Laboratory information systems
• Revenue cycle management
• Healthcare interoperability

Headquarters

HQ city

Richardson

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure, Others

Revenue model

1. EHR and Practice Management Software Subscriptions: SaaS/subscription-based licensing for CGM APRIMA, CGM eMDs, and other EHR/PM products. Recurring revenue from software subscriptions, with support and maintenance included.
2. Laboratory Information Systems (LIS): Licensing and subscription revenue from CGM LABDAQ, CGM SCHUYLAB, CGM MEDICUS WEB, and CGM AP EASY laboratory information systems targeting physician office labs, reference labs, and anatomic pathology.
3. ARIA Health Services (RCM, Coding, Credentialing, Enrollment): Tech-enabled services revenue from revenue cycle management, coding services, credentialing, and enrollment services. Includes population health and remote patient monitoring programs with RPM billing.
4. EDI / Clearinghouse (eMEDIX): Electronic data interchange and claims clearinghouse services enabling clean claims, denial management, and patient eligibility verification. Transaction-based revenue.
5. Telehealth / CGM ELVI: HIPAA-certified telemedicine platform as integrated or stand-alone solution. Offered at no initial charge to ArMA members during COVID-19 pandemic. Revenue generated through ongoing subscription or per-visit models.
6. AI Solutions (CGM AMBI, CGM INDEX.AI): AI-powered add-on solutions integrated with EHR systems. Ambient AI for clinical notes and document management AI for fax sorting.
7. e-Prescribing (CGM PRESCRIBE): Integrated, award-winning e-prescribing solution generating transaction fees and contributing to Surescripts Network Alliance interoperability.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

CompuGroup Medical US (CGM) is a healthcare technology company that develops and sells electronic health records (CGM APRIMA, CGM eMDs, CGM CLINICAL, CGM ENTERPRISE EHR), practice management systems, the largest US-installed base of independent laboratory information systems (CGM LABDAQ, CGM SCHUYLAB, CGM MEDICUS WEB, CGM AP EASY), the eMEDIX EDI clearinghouse, ARIA RCM/Coding/Credentialing/Enrollment services, ARIA Population Health with remote patient monitoring, CGM ELVI telemedicine, and AI capabilities (CGM AMBI for ambient clinical notes and CGM INDEX.AI for document/fax management). Its offerings are sold primarily through dedicated US direct-sales teams targeting ambulatory practices, physician office labs, reference labs, and hospitals/health systems.

Product overview

CompuGroup Medical (CGM) offers a comprehensive platform-plus-modules architecture for healthcare technology. The core portfolio includes electronic health records (CGM APRIMA, CGM eMDs, CGM CLINICAL, CGM ENTERPRISE EHR), practice management solutions (CGM ENTERPRISE PM, CGM LYTEC, CGM MEDISOFT, CGM webPRACTICE), and laboratory information systems (CGM LABDAQ, CGM SCHUYLAB, CGM MEDICUS WEB, CGM AP EASY). Supporting modules include revenue cycle management (ARIA RCM Services ranked #1 Best in KLAS), population health (ARIA Population Health with RPM services), ARIA Coding/Credentialing/Enrollment Services, e-prescribing (CGM PRESCRIBE), telehealth (CGM ELVI Telemedicine), EDI clearinghouse (eMEDIX), and AI-powered solutions (CGM AMBI for clinical notes, CGM INDEX.AI for document management). The company serves healthcare practices, rural/community health centers, physician office labs, reference labs, anatomic pathology labs, hospitals, and medical billing companies across the United States.

Differentiator

Problem solved

Functional benefit

Brands

• ARIA RCM Services: Revenue Cycle Management services, ranked Best in KLAS for Ambulatory RCM Services (EHR-Associated) for three consecutive years.
• CGM APRIMA
• CGM eMDs
• CGM ELVI
• CGM INDEX.AI
• CGM AMBI
• CGM LABDAQ
• CGM SCHUYLAB
• CGM MEDICUS WEB
• CGM AP EASY
• eMEDIX

Products and services

• CGM APRIMA AI-enabled, mobile-friendly electronic health record and practice management solution for ambulatory healthcare practices across multiple specialties. Includes integrated clinical documentation, scheduling, billing, and is a 2025 Surescripts White Coat Award winner for Highest Performance.
• CGM eMDs Award-winning electronic health record delivered as part of the CGM portfolio after the December 2020 eMDs acquisition, providing a time-tested experience for physicians across multiple specialties and settings. Multi-time Surescripts White Coat Award winner.
• CGM CLINICAL Integrated practice management and EHR workflow solution for healthcare practices, recognized alongside CGM APRIMA and CGM eMDs in the 2025 Surescripts White Coat Award.
• CGM ENTERPRISE EHR Market-leading EHR solution for community health centers and hospitals, ranked among the top 20 EHR systems in Medical Economics reporting.
• CGM ENTERPRISE PM Enterprise practice management solution for community health centers, hospitals, and larger ambulatory practices.
• CGM LYTEC Practice management and EHR solution for healthcare practices, supported by MedNetworx cloud hosting and managed services.
• CGM MEDISOFT Practice management and EHR solution for healthcare practices, supported by MedNetworx cloud hosting and managed services.
• CGM webPRACTICE Stand-alone billing software that enhances revenue cycle management for healthcare practices and connects to other CGM solutions.
• CGM PRACTICE PARTNER Practice management solution supported by MedNetworx cloud hosting and managed services for healthcare practices.
• CGM DAQbilling Practice management billing solution for healthcare practices.
• ARIA RCM Services Tech-enabled revenue cycle management services, ranked #1 Best in KLAS for Ambulatory RCM Services (EHR-Associated) for three consecutive years. Includes coding, credentialing, enrollment, denial management, and population health support.
• ARIA Population Health Population health management solution with RPM Complete and RPM Essentials service models. Includes cellular-enabled devices (blood pressure cuffs, glucometers, scales) with EHR synchronization to improve chronic disease outcomes. Reference customer Capital Cardiology achieved 90% RPM enrollment (450+ patients).
• ARIA Coding Services Medical coding services supporting policy changes, guidelines, documentation, and reimbursement optimization for healthcare practices.
• ARIA Credentialing Services Provider credentialing services to help healthcare practices earn quality provider reviews and maintain payer enrollment.
• ARIA Enrollment Services Provider enrollment assistance preparing detailed enrollment information for healthcare practices and their providers.
• CGM AMBI Ambient AI integration that captures and processes ambient speech during patient encounters to generate clinical documentation automatically within the EHR.
• CGM INDEX.AI AI integration to name, sort, and manage incoming documents and faxes, automating document workflow inside the EHR.
• CGM PRESCRIBE Integrated, award-winning e-prescribing solution that is part of the Surescripts Network Alliance and recognized for accuracy and structured/codified sig usage.
• Telehealth Integrated or stand-alone HIPAA-certified telehealth solutions for ambulatory practices, including CGM ELVI Telemedicine with secure peer-to-peer video, virtual waiting rooms, and group sessions.
• CGM ELVI Telemedicine HIPAA-certified video conferencing telehealth solution with secure peer-to-peer connection, virtual waiting rooms, group sessions, and a mobile app. Web-based and adapted to slow internet connections; award-winning telemedicine product.
• CGM LABDAQ The leading laboratory information system in the United States. Quest Diagnostics Gold Quality Solution certified with bi-directional lab order/results exchange via the Quest Diagnostics Data Exchange Service. Reference customer Lab IQ uses CGM LABDAQ for critical data and powerful analytics.
• CGM SCHUYLAB Scalable laboratory information system for physician office labs, reference labs, and international markets. Supports clinical, toxicology, pain management, microbiology, and molecular testing. Used by Dr. Rosemary Keatley in Ghana over 13 years.
• CGM MEDICUS WEB Simplified laboratory information system for waived or moderately complex physician office labs. Installed in more than 1,000 laboratories nationwide at time of acquisition.
• CGM AP EASY Cloud-based laboratory software for anatomic pathology, market-leading AP LIS solution for anatomic pathology groups. Acquired in February 2022.
• eMEDIX Healthcare EDI claims clearinghouse providing clean claims, denial management, patient access, and easier enrollment. CAQH CORE Phase II Certified. Reference customers include DuBois Regional Medical Center and Behavioral Health Services Association (33 addiction service sites in South Carolina).
• CGM MEASURES Monitor scoring for the Merit-based Incentive Payment System (MIPS), enabling practices to track and report quality performance.

Quantifiable outcome

• ARIA RCM Services ranked #1 Best in KLAS for Ambulatory RCM Services (EHR-Associated) for three consecutive years (2024, 2025, 2026)
• +6 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration22 records

AI capability7 records

Feature13 records

Partnerships

Five partnerships are on record, tiered minor and core.

• CAQH COREminorStrategic or Co-development Partner · 28 September 2021eMEDIX Reimbursement Solutions achieved CAQH CORE Phase II Certification Seal, ensuring secure processing of electronic queries within 20 seconds and accurate patient eligibility and benefits information following national operating rules. Demonstrates adherence to 'gold standard' for healthcare administrative data exchange.
• Arizona Medical Association (ArMA)coreGTM or Marketing Partner · 31 March 2020CGM partnered with ArMA to bring CGM ELVI Telemedicine to Arizona physicians statewide at no initial charge during the COVID-19 pandemic. Arizona Governor Doug Ducey facilitated telemedicine use with public health emergency declaration. CGM launched dedicated website cgm.com/telehealth and phone line +1 (602) 680-2255 for provider onboarding.
• Quest DiagnosticscoreTechnology or Integration · 21 January 2014CGM LABDAQ LIS certified as Gold Quality Solution by Quest Diagnostics under Quest's Health IT Quality Solutions Program. CGM LABDAQ meets advanced industry standards for health IT quality and provides streamlined, interoperable solution for clinical laboratory ordering and results reporting through Quest Diagnostics connectivity solutions. 15+ year progressive and growing partnership.
• Behavioral Health Services Association (BHSA)minorStrategic or Co-development Partner · 17 September 2013eMEDIX Reimbursement Solutions was chosen by BHSA to improve revenue cycle management for 33 addiction service sites throughout South Carolina. Implementation completed in three waves starting October 1, 2013. BHSA represents 33 local alcohol and drug abuse authorities across South Carolina.
• SurescriptscoreTechnology or IntegrationSurescripts is the nation's most trusted health information network, integrated into CGM EHR systems for e-prescribing (CGM PRESCRIBE). CGM has received multiple Surescripts White Coat Awards (2022, 2025) for prescription accuracy and is part of the Surescripts Network Alliance.

Scale indicators12 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• eClinicalWorks: Major ambulatory EHR and population health vendor. Shares CGM's focus on physician practices, FQHCs, and community health centers, with overlapping RCM and patient engagement capabilities.
• Greenway Health: Ambulatory EHR, PM, and RCM provider focused on physician practices. Directly overlaps with CGM APRIMA, CGM eMDs, and CGM LYTEC in the small-to-mid ambulatory segment.
• Veradigm (formerly Allscripts): Ambulatory and acute EHR/PM vendor with a sizable US installed base. Competes with CGM across EHR, PM, RCM, and population health offerings in similar ambulatory segments.
• athenahealth: Cloud-based ambulatory EHR, practice management, and RCM platform. Competes head-to-head with CGM APRIMA, CGM eMDs, and ARIA RCM Services for the same physician practice customers.
• NextGen Healthcare: Ambulatory-focused EHR and practice management vendor with specialty-specific templates. Competes directly with CGM's ambulatory EHR/PM portfolio in similar specialty and mid-market segments.

Broad incumbents

• Oracle Health (formerly Cerner): Major EHR and health IT platform with significant US installed base. Competes with CGM across ambulatory and acute care EHR, RCM, and population health management.
• MEDITECH: Established EHR vendor for hospitals and larger ambulatory networks. Competes with CGM in acute and ambulatory EHR/PM with overlapping RCM and interoperability capabilities.
• Epic Systems: Leading EHR vendor for large hospital systems and a growing ambulatory footprint. Directly competes with CGM in EHR/PM and clinical documentation, though Epic is more dominant in the inpatient segment.

Others

• Surescripts: Nation's largest health information network for e-prescribing. Core infrastructure partner for CGM PRESCRIBE and source of multiple White Coat Awards; comparable only as ecosystem infrastructure rather than a direct competitor.
• Quest Diagnostics: Major US reference lab and CGM LABDAQ partner (Gold Quality Solution certification). It is a customer and ecosystem partner rather than a direct competitor, but comparable in serving the same US laboratory market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/cgm_usa
• Facebookfacebook.com/CompuGroupMedicalUS
• LinkedInlinkedin.com/company/cgmconference

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about cgmconference