What Comune di Amalfi does

The Comune di Amalfi is an Italian municipality (ente pubblico) serving the City of Amalfi, located in the Province of Salerno in the Campania region. Established under Italian municipal law, it functions as a public administrative entity providing local governance, civic services, urban planning, and regulatory oversight for residents, businesses, and visitors within its territorial boundaries. The current administration is led by Mayor (Sindaco) Daniele Milano, supported by Segretario Comunale Aniello Coppola and a multi-department municipal staff operating primarily from the historic Palazzo San Benedetto. The municipality participates in Italy's PNRR (Piano Nazionale di Ripresa e Resilienza) recovery program and maintains partnerships with UNESCO (Amalfi Coast World Heritage Site), Città Slow, and FAO's GIAHS program.

The municipality operates a digital municipal services platform organized around the Sportello Telematico Polifunzionale, a multi-purpose electronic service desk enabling 24/7 online submission of all municipal procedures. Core modules include the Sportello Unico Attività Produttive (SUAP) for business licensing, ANPR-integrated anagrafic certificates, IMU property tax payments, Cambio di Residenza, cemetery registry access (Anagrafe Cimiteriale), and electronic identity assistance via RAO SPID. Adjacent digital products comprise InfoParking Amalfi (real-time parking availability), BusPass (mandatory reservation system for passenger loading zones), PayTourist (tourist tax portal), Visit Amalfi (tourism portal), and WhatsAmalfiApp (institutional WhatsApp channel). The platform integrates with national systems — ANPR for population registry, PagoPA for payments, SPID/CIE for identity, and ANSC for civil registry — delivering a standardized, interoperable service backbone.

Commercially, the entity operates as a public administrative body rather than a revenue-driven company. Service fees include €16 stamp duties on certificates, SUAP processing fees (€50–€500 plus €16 administrative stamp duty), public occupation tariffs, IMU property tax, and tourist tax (imposta di soggiorno) collected via PayTourist. Primary customer segments are Italian and EU residents requiring anagrafic services (birth/marriage/residence certificates, electoral services), businesses and entrepreneurs needing SUAP licenses, property owners requiring building permits, and seasonal tourists accessing visitor services. A wholly-owned subsidiary, Sistema Amalfi S.r.l., manages portions of municipal services operations. Communication is multi-channel (institutional website, Facebook, WhatsApp, press office, community events), and recent strategic activity includes the digital education Patto Digitale, the CER Amalfi energy community, and PNRR-funded digitization projects.

Name

Comune di Amalfi

Legal name

Comune di Amalfi

Website

https://comune.amalfi.sa.it

Company type

Public

Operating status

Operating

Headcount range

11–50 employees

Short description

The Comune di Amalfi is an Italian public municipality serving the City of Amalfi in the Province of Salerno, operating a digital civic-services platform — the Sportello Telematico Polifunzionale and SUAP — that delivers anagrafic, tax, business-licensing, and tourism services to residents, businesses, and seasonal visitors.

Ownership category

akta.pro rank

Headquarters

HQ city

Amalfi

HQ country

Italy

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain

Pricing tiers

Distribution channels5 records

Marketing channels7 records

Core offering

Comune di Amalfi is a public Italian municipality that provides local government services including administrative procedures (via the Sportello Telematico Polifunzionale digital single-window), civil registry and anagrafic services, business licensing (SUAP), urban planning and building permits, local taxation (IMU), tourism management, public order, cemetery services, and cultural event programming. It serves citizens, businesses, EU residents, property owners, and tourists of Amalfi through both online platforms and physical offices at Palazzo San Benedetto.

Product overview

Comune di Amalfi operates as a digital municipal government platform offering a comprehensive suite of public administration services. The core offerings include the Sportello Telematico Polifunzionale (Multi-purpose Electronic Window) for all administrative procedures and the Sportello Unico Attività Produttive (SUAP) for business-related services. These are complemented by citizen-facing modules including InfoParking Amalfi for real-time parking availability, BusPass for vehicle access reservations, Visit Amalfi tourism portal, PayTourist for tourist tax management, Anagrafe Cimiteriale for cemetery records, and WhatsAmalfiApp for institutional communications. The platform integrates with national systems including ANPR for anagrafic services, PagoPA for payments, and SPID/CIE for digital identity authentication. All these services work together through the OpenCity platform to provide seamless digital access to municipal administration.

Differentiator

Problem solved

Functional benefit

Brands

• Visit Amalfi: Tourism portal for discovering and choosing experiences in Amalfi, its attractions and excellences
• InfoParking Amalfi
• BusPass Amalfi
• WhatsAmalfiApp
• Sportello Telematico Polifunzionale
• PayTourist

Products and services

• Sportello Telematico Polifunzionale

Quantifiable outcome

• Digital administrative procedures available online 24/7 through Sportello Telematico
• +1 more outcomes

Segments5 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• UNESCO Amalfi CoastcoreStrategic or Co-development PartnerUNESCO World Heritage Site designation for the Amalfi Coast. The municipality maintains relationships with UNESCO for heritage preservation, cultural protection, and sustainable tourism development within the protected coastal landscape.
• Città SlowcoreStrategic or Co-development PartnerInternational Slow Cities movement membership promoting quality of life, local production, and sustainable development. Amalfi is part of the network of cities committed to environmental sustainability and cultural preservation.
• FAO (Food and Agriculture Organization)minorStrategic or Co-development PartnerEngagement with FAO for the GIAHS (Globally Important Agricultural Heritage Systems) program candidacy for Amalfi's agricultural landscape, specifically the historic terraced farming of lemons and other local products.
• Provincia di SalernocoreOthersAdministrative relationship with the Province of Salerno for regional coordination, public services, and intergovernmental cooperation within the Campania region.
• Centro di Cultura e Storia AmalfitanaminorStrategic or Co-development PartnerCultural institution dedicated to the research and promotion of Amalfi's historical, cultural, and artistic heritage.
• Reti Rurali (Rural Networks)minorStrategic or Co-development PartnerPartnership with the Italian Rural Development Program for historical rural landscapes preservation and sustainable agriculture initiatives.
• Palio Remiero delle Antiche Repubbliche MarinareminorOthersParticipation in the Historical Regatta of the Ancient Maritime Republics along with Genoa, Pisa, Venice, and Ragusa (Dubrovnik), held annually in rotating host cities.

Recent moves6 records

Expansion highlights6 records

Direct peers

• Comune di Positano: Neighboring Amalfi Coast municipality of comparable size and tourism profile, offering the same mix of digital municipal services, UNESCO-protected coastal geography, and short-term-rental regulatory challenges. Direct functional peer for benchmarking digital service delivery.
• Comune di Atrani: Smallest Amalfi Coast municipality, sharing UNESCO-protected heritage status and the same provincial administrative framework. Comparable on constrained scale, heritage-protection constraints, and dependence on tourism-related municipal revenue.
• Comune di Praiano: Amalfi Coast municipality sharing UNESCO-protected geography, tourism-driven municipal revenue mix, and similar constrained administrative scale. Comparable for digital channel adoption and short-term-rental regulation.
• Comune di Maiori: Larger Amalfi Coast municipality operating similar anagrafe, SUAP, IMU, and tourist-tax services through comparable digital channels. Useful peer for operational scale benchmarking within the same provincial and tourism context.
• Comune di Ravello: Amalfi Coast municipality with similar tourism-driven revenue base, heritage-protection constraints, and small-municipality digital service delivery scope. Closely comparable on resident scale, UNESCO positioning, and event-driven cultural programming.
• Comune di Cetara: Amalfi Coast municipality with comparable population scale, fishing-and-tourism economic base, and identical Province of Salerno governance context. Direct operational peer for small-municipality digital service benchmarking.

Broad incumbents

• Maggioli Group: Leading Italian vendor of municipal software and digital public administration platforms serving thousands of comuni including Sportello Telematico-style solutions. Comparable as the broader enabling incumbent in the same digital municipal services space Amalfi operates within.

Others

• PagoPA S.p.A. Government-owned national payments platform that Amalfi integrates with for IMU, COSAP, and certificate fees. Comparable as a publicly-owned digital infrastructure participant operating in the same Italian e-government ecosystem.

Regional players

• Comune di Sorrento: Campanian coastal tourism municipality outside the Amalfi Coast but facing the same digital public administration challenges, tourism-revenue concentration, and heritage-protection considerations at larger scale.
• Comune di Vietri sul Mare: Province of Salerno municipality at the eastern end of the Amalfi Coast with tourism-manufacturing blend and similar small-municipality administrative structure. Useful regional peer for benchmarking revenue diversification strategies.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/comune.amalfi
• LinkedInlinkedin.com/company/comune-di-amalfi

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Comune di Amalfi