What A2B Express does

A2B Express Delivery d.o.o. is a privately held courier and logistics company headquartered in Sarajevo, Bosnia and Herzegovina, founded in 2008 as the first domestic courier operator in the country. The company provides a full-stack logistics portfolio spanning domestic express courier services, international multimodal transport (air, sea, and road freight with integrated customs brokerage), third-party logistics (3PL) including warehousing and inventory management, cash-on-delivery collection, and a growing Paketomat automated parcel locker network for 24/7 self-service pickup. Underlying technology consists of GPS tracking across the vehicle fleet, a mobile application (Android, branded A2B Client) providing real-time shipment visibility and notifications, dedicated web client portals (clients1.a2b.ba, clients2.a2b.ba) for enterprise shippers, an online shipment tracking system, and a public cost calculator — none of which involve AI/ML components based on the available data.

A2B serves a dual B2B/B2C customer base. The enterprise side includes 21+ disclosed logos across fashion retail (Zara, Massimo Dutti, Lindex), hypermarket (Bingo), food manufacturing (Pivara Tuzla, Semberka), wellness (Farmasi, Herbalis), and e-commerce (Neo life, Proteini.si). The consumer side consists of individual parcel senders across BiH. Distribution is built on 12 owned distribution centers in Banja Luka, Bihać, Bijeljina, Brčko, Donji Vakuf, Foča, Mostar, Prijedor, Sarajevo, Tešanj, Tuzla, and Zenica, supplemented by Paketomat lockers and 24/7 drop points in major cities. The go-to-market is sales-led with a self-service online booking layer: enterprise clients are managed through dedicated portals and sales, while consumers book and track through the website and mobile app.

The business model is predominantly transaction-fee (per-shipment pricing calculated by weight, dimensions, declared value, and selected add-ons such as insurance, Saturday delivery, fragile handling, and COD collection), with managed-services revenue from 3PL and warehousing engagements. Pricing is not publicly listed; quotes are generated through the cost calculator or sales. The company holds ISO certification, has obtained drug agency approval to handle pharmaceutical shipments, and maintains insurance partnerships with leading BiH insurers for cargo and carrier liability coverage on every shipment. Geographic reach is domestic BiH plus cross-border international freight forwarding; no parent company, subsidiaries, funding rounds, or M&A activity are disclosed.

Name

A2B Express

Legal name

A2B EXPRESS DELIVERY d.o.o.

Website

https://a2b.ba

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

A2B Express is a privately held Sarajevo-based courier and logistics company founded in 2008, operating the first domestic parcel network across Bosnia and Herzegovina with 12 distribution centers, offering domestic express delivery, international freight forwarding, 3PL warehousing, and a Paketomat parcel locker network to both enterprise clients and individual consumers.

Ownership category

akta.pro rank

Product category

Express Courier & Logistics Services

NAICS

Couriers and Express Delivery Services (4921), Freight Transportation Arrangement (488510)

SIC

Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Premium B2B Express & Scheduled Time-Window Delivery (TLAAABAE)

akta.pro secondary industries

Retail Store Replenishment & Inter-Store Transfer (B2B) (TLAAAEAF), Customs Brokerage for Ocean Shipments (Import/Export Clearance) (TLACABAG), FCL (Full Container Load) Ocean Forwarding (TLACABAA)

Keywords

• Express courier services
• Logistics services
• Parcel delivery
• International freight forwarding
• Third-party logistics

Headquarters

HQ city

Sarajevo

HQ country

Bosnia & Herzegovina

HQ region

Europe

Offices13 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Express Courier Services: Domestic express courier services for packages and documents within Bosnia and Herzegovina, including pickup, transport, and delivery from sender to receiver.
2. International Transport Services: Air, sea, and land international transport services, including customs brokerage services for import/export shipments.
3. 3PL and Warehousing Services: Third-party logistics services including storage, transport, distribution, and customs brokerage for business clients.
4. Cash on Delivery Services: Collection of payment upon delivery with automatic fund transfer to sender.
5. Additional Value-Added Services: Additional services including Saturday delivery, time-defined delivery, fragile handling, package insurance, and parcel locker services.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

A2B Express is a domestic courier and logistics company providing pickup, transport, and delivery of parcels and documents across Bosnia and Herzegovina, along with international freight forwarding (air, land, sea) and value-added services including 3PL logistics, warehousing, customs brokerage, and a 24/7 automated parcel locker (Paketomat) network. The portfolio serves both individual consumers sending personal shipments and enterprise clients (retail, e-commerce, manufacturing) requiring recurring delivery, distribution, and supply-chain outsourcing.

Product overview

A2B Express is a logistics and courier company offering a comprehensive portfolio of delivery and logistics services across Bosnia and Herzegovina and internationally. The core offering consists of Express Courier Service (domestic express delivery), International Air Transport, International Land Transport (LTL/FTL), and International Maritime Transport (FCL/LCL). The portfolio is complemented by a Paketomat (parcel locker) network enabling 24/7 self-service pickup, and Special Services including 3PL third-party logistics, warehousing, customs brokerage, emergency transport, and same-day courier services. Additional services include cash-on-delivery collection, Saturday delivery, fragile handling, and shipment insurance. The company also provides a mobile application for real-time tracking, a client web portal, online shipment tracking, and a cost calculator. All services are supported by GPS tracking on vehicles and a network of 12 distribution centers across Bosnia and Herzegovina.

Differentiator

Problem solved

Functional benefit

Products and services

• Express Courier Service (Express kurirska usluga)

Quantifiable outcome

• All vehicles equipped with GPS tracking for real-time monitoring
• +1 more outcomes

Named customers22 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Leading Insurance Companies in Bosnia and HerzegovinacoreOthersA2B Express has contracts with leading insurance companies in BiH for cargo insurance during transport and carrier liability insurance. Additional custom insurance can be arranged through their sales department upon request.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Overseas Express: Serbia-headquartered courier serving the Western Balkans with express parcel and logistics services. Comparable in delivery model and target SME/e-commerce shippers but operates primarily out of Serbia rather than BiH.
• City Express: Serbia-based courier with cross-Balkans parcel and logistics coverage, including COD and tracking. Comparable in operating model and target SME/e-commerce customers, but headquartered in a larger neighboring market.
• Pošta Crne Gore: Montenegro's national postal operator offering domestic and international parcel services across the Western Balkans. Comparable in cross-border service profile but operates in a different national market from A2B.
• Posta Slovenije: Slovenian national postal operator offering domestic and cross-border parcel services, including the e-commerce Pošta Slovenije product. Comparable in offering international parcel and COD-adjacent services but operates primarily in Slovenia.

Broad incumbents

• GLS (General Logistics Systems): European parcel network present across CEE/Western Balkans with B2B parcel and e-commerce delivery services. Comparable on cross-border B2B parcel services and tracking tooling where A2B also competes for shipper volume.
• Pošta Srbije: Serbian national postal operator with parcel and express services across the Western Balkans. Adjacent incumbent in the regional courier market where A2B also competes for cross-border volume.
• DHL Express (BiH): Global integrator operating in BiH with international and domestic express capabilities. Competes with A2B Express primarily on cross-border shipments and enterprise accounts where global brand and customs scale matter.
• HP Mostar (Hrvatska Pošta Mostar): One of three BiH postal entities providing parcel and express services within the Federation of BiH. Competes directly with A2B Express for domestic volume in its territory of operation.
• BH Pošta: BiH national postal operator offering domestic parcel and express services plus international shipping. Direct competitor to A2B Express's domestic courier business with broader but lower-service-level coverage across BiH.

Direct peers

• EuroExpress: Regional Western Balkans courier offering domestic express, international shipping, and COD across multiple countries including BiH. Closely comparable in service mix (parcels, COD, tracking) and target SMB/retail customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/a2b-express-delivery

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about A2B Express