ACTION PLUMBING AND HEATING, INC.

What ACTION PLUMBING AND HEATING, INC. does

Action Plumbing & Heating, Inc. is a family-owned plumbing and heating service contractor headquartered in Loveland, Colorado, that has operated continuously since its founding by Dick Zastrow in September 1993. The company provides residential, commercial, and new construction plumbing services across the Northern Colorado Front Range, including Fort Collins, Loveland, Timnath, Windsor, Wellington, and Laporte. Its service portfolio spans four core pillars: water heater and boiler services (including tankless systems and high-efficiency condensing boilers); waterline and sewer line services (including excavation, repair, and polybutylene replacement); general plumbing services (leak detection, drain cleaning, fixture repair); and plumbing installation for new construction and remodels. Specialty offerings include 24/7 emergency response, backflow prevention and testing, grease trap maintenance for restaurants, gas line work, radiant heat and snow melt systems, and advanced smart water monitoring solutions for commercial properties.

The company operates a direct-to-consumer professional services model: customers request service via phone (970-669-6093) or website contact form, and licensed technicians are dispatched on-site. Pricing is job-scoped with free estimates and upfront quotes, billed on a pay-as-you-go basis. Revenue is generated entirely through service calls for repair, installation, and maintenance work, with no retail, wholesale, or reseller channels. The company owns its own excavation equipment (backhoes and mini excavators) enabling in-house underground work, and invests in diagnostic tools including video inspection cameras, moisture meters, and thermal imaging for leak detection. Marketing is concentrated on local SEO targeting Fort Collins and Northern Colorado keywords, educational blog content, and Google reviews referral economics.

The firm is privately held with no institutional investment, no parent company, and no disclosed subsidiaries. Owner Dick Zastrow, a Master Plumber since 1982, leads the business with over 50 years of trade experience. The company entered three decades of continuous operation with founder-led governance, no public listing, and no reported M&A or restructuring activity.

Name

ACTION PLUMBING AND HEATING, INC.

Legal name

Action Plumbing & Heating, Inc.

Website

https://actionplumbingandheating.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Action Plumbing & Heating is a family-owned plumbing and heating contractor serving residential and commercial customers across Northern Colorado (Loveland, Fort Collins, and surrounding areas) since 1993, offering repair, installation, waterline/sewer services, and 24/7 emergency response.

Ownership category

akta.pro rank

Product category

Plumbing & Heating Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822), Plumbing, Heating, and Air-Conditioning Contractors (238220)

SIC

Water, Sewer, Pipeline, Comm & Power Line Construction (1623)

akta.pro primary industry

Residential Plumbing Fixture Installation & Repair (HSAOAAAA)

akta.pro secondary industries

Boiler & Hydronic Heating System Installation (HSAOAGAF), Expansion Tank, Circulator Pump & Zone Valve Service (HSAOACAG), Boiler & Hydronic Heating Repair & Service (HSAOAHAG), Underground Gas Line Trenching & Sleeving (HSAOAKAI), Plumbing & Pipefitting Contracting (IMAFALAC)

Keywords

• Residential plumbing services
• Commercial plumbing services
• Water heater installation
• Sewer line repair
• Emergency plumbing response

Headquarters

HQ city

Loveland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Plumbing Services - Residential and Commercial: Service-based revenue from plumbing repair, installation, and maintenance for residential homeowners and commercial businesses. Services include leak detection, drain cleaning, water heater installation, sewer line repair, and emergency plumbing. Revenue is generated through billable service calls, with pricing based on job scope and materials used.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Action Plumbing & Heating provides plumbing and heating services for residential and commercial customers across Northern Colorado. Offerings include water heater and boiler installation/repair, waterline and sewer line excavation and replacement, general plumbing repair, plumbing installation for new construction and remodels, and 24/7 emergency response. Services are dispatched directly from the Loveland, CO headquarters to customer properties throughout the Northern Front Range.

Product overview

Action Plumbing & Heating is a family-owned plumbing and heating service company serving Northern Colorado (Loveland, Fort Collins, and surrounding areas) since 1993. The company offers a unified suite of services organized around four core pillars: (1) Water Heater & Boiler Services encompassing traditional and tankless water heater installation/repair plus boiler and radiant heat systems; (2) Waterline & Sewer Line Services covering underground excavation, repair, and new installation; (3) General Plumbing Services including residential and commercial repair, drain cleaning, leak detection, and fixture installation; and (4) Plumbing Installation Services for new construction and remodels. Additional specialty offerings include 24/7 emergency response, backflow prevention testing, grease trap maintenance for restaurants, gas line work, and advanced smart water monitoring/leak detection systems for commercial properties. The company differentiates through licensed technicians, upfront pricing, local expertise in Colorado climate challenges, and code compliance across residential, commercial, and industrial segments.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Heater & Boiler Services

Quantifiable outcome

• 24/7 emergency response with average arrival times under two hours for urgent situations
• +1 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• One Hour Heating & Air Conditioning: National heating and cooling franchise under Clockwork Home Services with strong Northern Colorado presence. Broad incumbent offering HVAC services that partially overlap Action Plumbing's hydronic heating and boiler work, but specializes in forced-air rather than hydronic systems.

Direct peers

• Roto-Rooter: National plumbing and drain service franchise providing residential and commercial plumbing repair, water heater service, and sewer/drain cleaning. Direct competitor in plumbing service categories that overlap Action Plumbing's core offerings, with multi-state footprint that pressures local incumbents.
• R & R Mechanical Services: Northern Colorado-based mechanical contractor offering plumbing, heating, and HVAC services to residential and commercial customers in the Fort Collins/Loveland area. Direct local competitor on overlapping service categories and geography.
• Allen Service: Family-owned plumbing, heating, and electrical service company operating in Northern Colorado. Competes with Action Plumbing on residential and light commercial plumbing, water heater, and drain service calls in the same geography.
• Benjamin Franklin Plumbing: National franchised plumbing brand under Clockwork Home Services, offering on-time service guarantees, residential repairs, and water heater installation. Comparable to Action Plumbing in customer service positioning and residential focus.
• Mr. Rooter Plumbing: Neighborly-owned national plumbing franchise offering residential and commercial plumbing, drain cleaning, and emergency service. Operates franchised locations across Colorado and competes directly with Action Plumbing on residential service calls and commercial maintenance contracts.

Others

• ServiceTitan: Software platform serving plumbing, HVAC, and home service contractors with CRM, dispatch, and marketing automation. Not a competitor but a relevant adjacent technology vendor that Action Plumbing could adopt to professionalize operations and compete on customer experience.
• HomeAdvisor (Angi Leads): Lead-generation marketplace connecting homeowners with local service professionals including plumbers. Not a direct peer but a key customer acquisition channel that competes with Action Plumbing's organic SEO strategy for inbound service requests.

Regional players

• Affordable Plumbing & Heating: Regional plumbing and heating contractor serving Northern Colorado communities including Fort Collins and Loveland. Comparable service mix (plumbing repair, water heaters, sewer service) in overlapping geography, though specific operating details and web presence are limited.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/action-plumbing-and-heating-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ACTION PLUMBING AND HEATING, INC.