ByteBack
ByteBack is a Brisbane-based, founder-owned IT services firm offering managed IT support, consulting, and custom software development to general business clients across Queensland. Founded in 1988, it provides Windows, Linux, cloud, mobile, and development services with a ~5-person team.
- Company typePrivate
- Founded1988
- HeadquartersBrisbane, Australia
- Headcount1–10
- GTM typeB2B
- OfferingServices
What ByteBack does
ByteBack is a full-service IT services firm headquartered in Brisbane, Australia, founded in 1988 by Greg Duffy, who continues to serve as Managing Director. The company delivers managed IT services, IT consulting, and custom software development to general business clients across the Brisbane CBD and Queensland region. Its service portfolio is organized across five pillars: Windows Services (server, Exchange, SQL Server, Active Directory, Azure), Linux Services (Ubuntu, RedHat/CentOS, Docker, Apache/Nginx, MySQL/PostgreSQL, Asterisk VOIP), Cloud Services (public and private cloud on AWS, Azure, Google Cloud, and SmartOS), Mobile Services, and Development Services spanning languages such as Java, Python, Go, PHP, C#, and JavaScript/Node.js with associated frameworks and databases.
The firm operates on a professional services and managed services model, with revenue derived from consulting engagements, ongoing IT support contracts, and bespoke development projects. Pricing is quote-based with obligation-free consultations, and the go-to-market is sales-led, relying on direct outreach (phone, email, website enquiry) supplemented by blog content, an email newsletter, social media presence, and occasional conference participation. The company positions itself around deep open-source and Linux expertise, claiming over 60 years of combined team experience.
ByteBack is a privately held, founder-owned entity with no external funding, parent company, or subsidiary structure disclosed. Headcount is approximately 5 employees, no named customer logos are publicly referenced, and no revenue, awards, patents, or partnership details are available in the source data. The website's most recent visible content dates to 2015–2016, and no recent strategic announcements, product launches, or expansion initiatives are documented.
ByteBack firmographics
Firmographics- Name
- ByteBack
- Legal name
- ByteBack Group
- Website
- https://byteback.com.au
- Company type
- Private
- Founded year
- 1988
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- ByteBack is a Brisbane-based, founder-owned IT services firm offering managed IT support, consulting, and custom software development to general business clients across Queensland. Founded in 1988, it provides Windows, Linux, cloud, mobile, and development services with a ~5-person team.
- Ownership category
- akta.pro rank
Where ByteBack is headquartered
LocationHeadquarters
- HQ city
- Brisbane
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
ByteBack business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- IT Consulting Services: Consulting engagements for IT management, strategy, and advisory services for businesses looking to navigate IT requirements and digital disruption.
- IT Support Services: Ongoing IT support and maintenance services for Windows, Linux, and hybrid environments, including managed IT services.
- Software Development Services: Custom software development services spanning desktop, server, cloud, and mobile platforms using various programming languages and frameworks.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
ByteBack product offering
Product offeringCore offering
ByteBack is a full-service IT services company based in Brisbane, Australia, offering managed IT services, IT consulting, and custom software development. The company provides Windows, Linux, Cloud, Mobile, and Development services to manage all of a business's IT requirements from strategy and consulting through to ongoing support and engineering. Services are delivered as professional consulting engagements and managed IT offerings targeting businesses in Brisbane and the broader Queensland region.
Product overview
ByteBack is a full-service IT services company offering a portfolio of managed services rather than a unified software product. The core offerings include Windows Services (server/workstation management, Exchange, SQL Server, Active Directory, Azure), Linux Services (consulting, Docker, webservers, databases), Cloud Services (public/private cloud infrastructure), Mobile Services (application development), and Development Services (custom software in Java, JavaScript, Python, PHP, Go, and other languages). These services are delivered as professional consulting and managed IT offerings, with Managed IT Services providing ongoing support and CIO-level outsourced services. The company has over 60 years of combined experience and is based in Brisbane, Australia.
Differentiator
Problem solved
Functional benefit
Products and services
- Windows Services Managed Windows IT services covering Windows Server, workstation support, Microsoft Exchange, Microsoft SQL Server, Active Directory, Office solutions, antivirus, backup systems, and Azure cloud solutions for businesses operating in Windows environments.
- Linux Services Linux consulting, installation, configuration, and support services covering Ubuntu, Redhat/CentOS, Debian distributions, Docker containers, Apache/Nginx webservers, MySQL/PostgreSQL databases, NoSQL systems, and Asterisk VOIP solutions.
- Cloud Services Cloud infrastructure consulting, hosting, installation, and ongoing maintenance services for public cloud providers (AWS, Azure, Google Cloud) and private cloud environments built on Linux or SmartOS platforms.
- Mobile Services Mobile application development and support services for businesses needing mobile platform solutions.
- Development Services Custom software development services spanning desktop, server, cloud, and mobile platforms using languages and frameworks including Java, JavaScript/NodeJS, Python, PHP, Go, C#, AngularJS, Spring, and Grails, with database expertise in MySQL, PostgreSQL, MongoDB, Hadoop, ElasticSearch, and Redis.
- Managed IT Services Comprehensive IT management and support services providing total IT support, help desk solutions, outsourced CIO services, and ongoing IT infrastructure maintenance for businesses that need full IT operations coverage.
Companies that use ByteBack
Customer profileSegments1 record
Ideal customer profiles1 record
ByteBack technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
ByteBack partnerships and signals
Strategic signalScale indicators2 records
Recent moves3 records
ByteBack competitors and assessment
Company assessmentBroad incumbents
- Accenture Australia: Global professional services firm with Australian IT consulting and digital transformation practices. Comparable to ByteBack's IT consulting and development offerings but at much larger scale and enterprise focus.
- Datacom: Large Australasian IT services company providing managed services, cloud, consulting, and software development. Comparable service portfolio to ByteBack but operates at much larger scale with national and trans-Tasman presence.
- Data#3: ASX-listed Australian IT solutions provider offering managed services, cloud, and consulting across multiple vendor platforms. Comparable to ByteBack in offering breadth but with materially larger headcount, vendor partnerships, and enterprise reach.
- Logicalis Australia: Global IT solutions and managed services provider with Australian operations delivering hybrid IT, cloud, and managed services. Overlaps with ByteBack's hybrid cloud and managed services work, but at enterprise scale.
- Capgemini Australia: Global IT services and consulting firm with Australian presence offering managed services, cloud transformation, and application development. Comparable service mix to ByteBack but at materially larger scale.
- Computacenter Australia: Global IT infrastructure provider with Australian operations delivering managed services, cloud, and hybrid infrastructure. Compares to ByteBack's hybrid cloud and infrastructure services but at enterprise scale.
- Fujitsu Australia: Major global IT services provider with substantial Australian operations offering managed services, consulting, and application development. Comparable in service breadth to ByteBack but at vastly larger scale and enterprise focus.
- DXC Technology Australia: Global IT services and consulting firm serving Australian enterprise clients with managed services, cloud, and application development. Overlap with ByteBack across custom development and managed services, but with enterprise-only positioning.
- IBM Australia: Global IT services and consulting company with Australian operations delivering managed services, cloud (including hybrid cloud), and consulting. Comparable breadth to ByteBack's portfolio but at vastly larger scale and enterprise focus.
Direct peers
- Brennan IT: Australian managed IT services and consulting firm serving mid-market and enterprise clients with managed services, cloud, and consulting — closely comparable to ByteBack's horizontal managed-IT-plus-consulting model, but at significantly larger scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat2 records
Key risks6 records
Key highlights5 records
Customer concentration
ByteBack social profiles
Digital presenceByteBack financial estimates
Financial estimateRevenue estimate
Valuation estimate
ByteBack leadership team
Management profileNumber of profiles
Profiles1 record
ByteBack funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ByteBack M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ByteBack
What does ByteBack do?
ByteBack is a full-service IT services company based in Brisbane, Australia, offering managed IT services, IT consulting, and custom software development. The company provides Windows, Linux, Cloud, Mobile, and Development services to manage all of a business's IT requirements from strategy and consulting through to ongoing support and engineering. Services are delivered as professional consulting engagements and managed IT offerings targeting businesses in Brisbane and the broader Queensland region.
Is ByteBack a public or private company?
ByteBack is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ByteBack founded?
ByteBack was founded in 1988. It employs 1 to 10 people.
Where is ByteBack based?
ByteBack is headquartered in Brisbane, Australia, in the Oceania region.
How does ByteBack make money?
Three revenue lines are on record. IT Consulting Services are the primary driver. The others are IT Support Services and software Development Services.
Who are ByteBack's main competitors?
Broad incumbents on record are Accenture Australia, Datacom, Data#3, Logicalis Australia, Capgemini Australia, Computacenter Australia, Fujitsu Australia, DXC Technology Australia and IBM Australia. Brennan IT is listed as a direct peer.
Does ByteBack have an API?
No public API is recorded for ByteBack.