CACAO

Name

CACAO

Legal name

CacaoCare B.V.

Website

https://cacao.care

Company type

Private

Founded year

2025

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Healthcare Collaboration Platform

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Data Access, Sharing & Marketplace Platforms (incl. TEFCA/QHIN enablement) (HLACAIAL)

akta.pro secondary industry

Data Virtualization & Federation (HDAEACAH)

Keywords

• Healthcare collaboration platform
• Network care software
• Healthcare interoperability
• Patient data integration
• Care coordination SaaS

Headquarters

HQ city

Ede

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. SaaS Platform Subscription: CACAO operates as a subscription-based software-as-a-service platform, providing healthcare organizations with access to the network care collaboration platform. Pricing is based on organizational usage, with regional implementations covering multiple healthcare providers.

Pricing tiers

Go-to-market motion3 records

Distribution channels2 records

Marketing channels6 records

Core offering

CACAO is an open, cloud-native healthcare collaboration platform that enables multidisciplinary cooperation across organizational and system boundaries in Dutch network care (netwerkzorg). It aggregates patient data from multiple source systems (ECD/EPD/HIS) via the KPN Health Exchange and FHIR standards to provide a 360-degree client view, then delivers secure collaboration tools (chat, video, workspaces, tasks, posts, documents) within a lifelong dossier.

Product overview

CACAO is a single, unified open platform for network care (netwerkzorg) built on cloud-native architecture using FHIR standards. The platform consists of a core collaboration platform that integrates with KPN Health Exchange and Open Health Hub components. Key products include the Levensloopdossier (Lifelong Dossier) as the central patient record containing multiple Werkruimtes (Workspaces), the 360-graden Beeld (360-degree Patient View) powered by Open Health Hub's FHIR Viewer, and various use case modules (ACP/PZP, Dementiezorg, Positieve Gezondheid, Mentale Gezondheidsnetwerken, AMO, eOverdracht). Core collaboration features include Chat & Video Calling, Taken (Tasks), Posts (Reporting), Document Management with Collabora integration, and Agenda Integration. The platform supports regional address books connected to the AGB-register and integrates with KPN eWallet for secure authentication. The architecture uses plug-in functionality allowing other software vendors to add features.

Differentiator

Problem solved

Functional benefit

Products and services

• CACAO Platform Open, cloud-native healthcare collaboration platform enabling multidisciplinary cooperation across organizational and system boundaries in Dutch network care; aggregates patient data from multiple source systems via KPN Health Exchange and FHIR standards into a 360-degree view and provides secure workspaces, chat, video, tasks, posts, and document collaboration for healthcare providers.

Quantifiable outcome

• Gedeelde Zorg Midden-Holland: 25,000 healthcare professionals and 250,000 residents enabled for digital collaboration
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature10 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• RSO VOORuitcoreStrategic or Co-development Partner · 16 April 2026RSO VOORuit in Noordoost-Brabant selected the combined KPN Health Exchange and CACAO platform as the digital infrastructure for regional collaboration. The role distribution includes CACAO for the collaboration platform and KPN Health for secure architecture and data availability.
• Pantein ZorggroepcoreImplementation/ SI/ Consulting Partner · 16 April 2026Healthcare organization participating in the Noordoost-Brabant regional collaboration initiative, implementing the CACAO and KPN Health Exchange platform for cross-organizational care coordination.
• Jeroen Bosch HuisartsencoreImplementation/ SI/ Consulting Partner · 16 April 2026General practitioner collective participating in the Noordoost-Brabant regional healthcare collaboration using the CACAO platform for multi-organizational care coordination.
• InterSystems BeneluxcoreTechnology or Integration · 16 April 2026InterSystems Benelux provides interoperability and a future-proof data layer for the Noordoost-Brabant regional collaboration, complementing CACAO's collaboration platform and KPN Health's infrastructure.
• NEXUS NederlandcoreTechnology or Integration · 5 December 2025NEXUS Nederland is the first source system (ECD/EPD) to implement deeplink functionality enabling direct navigation from the patient card in their system to the lifecycle dossier in CACAO.
• AliiminorStrategic or Co-development Partner · 11 July 2025Partnership with Alii to co-author the whitepaper 'De derde hersenhelft voor netwerkzorg' (The Third Brain Hemisphere for Network Care), exploring shared vision on network care and technology's role in enabling regional collaboration.
• Gedeelde Zorg Midden-HollandcoreStrategic or Co-development Partner · 8 April 2025Gedeelde Zorg Midden-Holland is the regional healthcare collaboration organization that selected the combined KPN Health and CACAO solution. This partnership enables 25,000 healthcare professionals and 250,000 residents to collaborate digitally across healthcare, welfare, and social domains.
• KPN HealthcoreTechnology or Integration · 30 January 2025KPN Health is CACAO's primary technical partner, providing the KPN Health Exchange infrastructure for data availability, the eWallet for secure authentication, and integration with Dutch healthcare standards (AGB-register, MITZ). KPN Health fills the requirements for integration, security, and scalability while CACAO delivers the innovative collaboration platform.
• Open Health HubcoreTechnology or Integration · 30 January 2025Open Health Hub provides the FHIR Viewer technology that displays patient information from source systems within CACAO, and FHIR Forms (Form Filler) for data entry that can be written back to source systems. This partnership enables the 360-degree patient view functionality.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Microsoft Cloud for Healthcare: CACAO is built on Microsoft Azure; Microsoft Cloud for Healthcare provides data, collaboration, and patient engagement capabilities that could overlap with CACAO's positioning in cross-organizational care.
• ChipSoft (HiX): Leading Dutch hospital EHR/EPD vendor with deep Dutch healthcare integrations. As a broad incumbent, ChipSoft could expand its collaboration features to compete directly with CACAO's cross-organizational workflow layer.
• InterSystems (HealthShare): Global health data interoperability platform already a named partner in Noordoost-Brabant. HealthShare competes in the cross-organizational health information exchange space where CACAO operates.

Emerging players

• Patient1 / MijnGezondheid.net: Dutch patient-facing health platform (part of ChipSoft/Philips ecosystem) providing patient access to records. Adjacent to CACAO's patient portal ambitions and operating in the same Dutch healthcare IT ecosystem.
• Open Health Hub: Provider of the FHIR Viewer and FHIR Forms technology embedded in CACAO. Operates in adjacent healthcare data interoperability space and could expand its own collaboration surface area.

Direct peers

• VIPLive (Topicus): Multi-disciplinary care coordination platform used by Dutch GP practices, mental health providers, and social domain. CACAO already integrates with VIPLive, positioning both as alternative or complementary collaboration layers in the Dutch regional care ecosystem.
• NEXUS Nederland: Dutch ECD/EPD/HIS vendor and the first source system to implement CACAO deeplink functionality. NEXUS is both a partner and a potential competitor in the cross-organizational collaboration space.
• Zorgdomein: Dutch referral and care coordination platform connecting GPs, hospitals, and other providers for cross-organizational workflows. CACAO already integrates with Zorgdomein via FHIR Careplans, making it a directly adjacent collaboration platform targeting the same regional network care use cases.

Regional players

• PharmaPartners / Tenzinger (TRIQLE): Dutch primary care IT vendor with care collaboration features for GP networks. Targets a similar Dutch primary care collaboration segment and could overlap with CACAO's regional network care proposition.
• Conclusion (Conclusion Enablement): Dutch/Benelux digital transformation consultancy and platform provider with healthcare collaboration offerings. Active in similar regional network care enablement across the Netherlands and Belgium.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/cacaocare

Compliance13 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CACAO