Viplive
VIPLive is a Dutch regional healthcare collaboration platform, operated by Topicus B.V. in Deventer, connecting GPs, emergency posts, hospitals, laboratories, ambulance services, and mental health institutions via integrated SaaS modules including Spreekuur.nl and Lab Online.
- Company typePrivate
- Founded2008
- HeadquartersDeventer, Netherlands
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Viplive does
VIPLive is a Dutch regional healthcare collaboration platform operated by Topicus B.V., headquartered at Singel 25, 7411 HW Deventer, Netherlands. The platform connects disparate healthcare information systems across regional care networks in the Netherlands, enabling data exchange and workflow coordination among general practitioners (GPs), regional GP organizations, GP emergency posts, laboratories, hospitals, ambulance services, dispatch centers, and mental health institutions (GGZ). VIPLive has been operating in Dutch healthcare IT for many years and is positioned as an open, integration-centric alternative to single-vendor HIS consolidation.
The product portfolio spans the VIPLive core platform, Spreekuur.nl (a MedMij-certified Personal Health Environment for patient-facing digital consultations since April 2021), Lab Online (laboratory order management), VIPLive Analytics (population health dashboards with predictive capacity-planning models), and VIPLive Spoed EPD (emergency EPD for out-of-hours GP care). The platform supports HL7 and Dutch healthcare data standards, is hosted on European cloud infrastructure (EER), and holds ISO 27001, NEN 7510, MedMij, and GDPR/AVG certifications. Notable integrations include SSO with ChipSoft HiX, automated data exchange with Promedico-ASP, AI-powered planning via Door2Doc, video triage via FaceTalk, COPD remote monitoring via MonitAir, and mental health referrals via Super Brains.
VIPLive sells through quote-based enterprise subscriptions with annual contracts and three-month notice periods, supplemented by professional services for implementation, training, and application management, plus integration and development services billed per project or by standard rates. Go-to-market combines direct enterprise sales to healthcare organizations, channel partnerships with HIS vendors (ChipSoft, Promedico-ASP), regional healthcare IT consultants, and event-driven demand generation at Dutch healthcare conferences such as NedHis Congres, the NTS Triage Congres, and Huisartsendagen. The platform currently spans patient reach of over 1.3 million inhabitants across multiple Dutch regions, with notable deployments including Huisartsenposten Rijnmond, Doktersdienst Groningen, Jeroen Bosch Hospital, CloudDokter Almere, Huisartsenposten Midden-Brabant, and Diagnostiek voor U.
Viplive firmographics
Firmographics- Name
- Viplive
- Legal name
- Topicus B.V.
- Website
- https://viplive.nl
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- VIPLive is a Dutch regional healthcare collaboration platform, operated by Topicus B.V. in Deventer, connecting GPs, emergency posts, hospitals, laboratories, ambulance services, and mental health institutions via integrated SaaS modules including Spreekuur.nl and Lab Online.
- Ownership category
- akta.pro rank
Viplive industry classification
Industry- Product category
- Healthcare Collaboration Software
- NAICS
- Health Care and Social Assistance (62)
- SIC
- Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Primary Care & General Medicine Virtual Care (HLALAAAA)
Keywords
Where Viplive is headquartered
LocationHeadquarters
- HQ city
- Deventer
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
Viplive business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Software Subscription (SaaS): VIPLive operates on a subscription basis with annual contract renewals. The platform is provided as a cloud-based service with SLA guarantees. Pricing is based on organization size and modules selected. Contracts include maintenance, support, and automatic updates.
- Professional Services: Implementation, customization, training, and consultancy services provided during onboarding and ongoing optimization. Includes application management services where Topicus consultants support ongoing system optimization.
- Integration and Development Services: Custom integration development for connecting VIPLive with third-party healthcare systems and specialized modules. Billed according to standard rates or project-based pricing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Quote-based enterprise pricing |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
Viplive product offering
Product offeringCore offering
VIPLive is a cloud-based regional healthcare collaboration platform that connects general practitioners, GP emergency posts, regional GP organizations, hospitals, laboratories, ambulance services, dispatch centers, and mental health institutions across the Netherlands. The platform enables secure data exchange between heterogeneous Dutch healthcare information systems, supports digital triage based on NHG/NTS standards, and powers the Spreekuur.nl patient portal for online consultations and personal health record access.
Product overview
VIPLive is a regional health platform developed by Topicus that connects healthcare providers across the Netherlands, enabling efficient collaboration between GPs, emergency posts, ambulance services, laboratories, mental health institutions, hospitals, and regional healthcare organizations. The platform consists of the core VIPLive platform, patient portal Spreekuur.nl (MedMij-certified PGO), laboratory ordering system Lab Online, analytics module VIPLive Analytics, and emergency EPD VIPLive Spoed EPD. VIPLive integrates with various HIS systems (ChipSoft HiX, Promedico-ASP), hospital systems, monitoring devices (MonitAir), and mental health apps (Super Brains) to create a comprehensive regional healthcare ecosystem.
Differentiator
Problem solved
Functional benefit
Brands
- Spreekuur.nl: Patient platform for online GP care, digital consultations, appointment scheduling, and health record access.
- VIPLive Analytics
- Lab Online
Products and services
- VIPLive Platform Cloud-based regional health platform that connects GPs, GP emergency posts, regional GP organizations, hospitals, laboratories, ambulance services, dispatch centers, and mental health institutions across the Netherlands. Supports efficient collaboration, secure data exchange, and care coordination across regional care settings.
- Spreekuur.nl MedMij-certified digital patient platform for online GP care. Enables 24/7 consultations with GP or emergency GP post, medical record access, appointment scheduling, photo uploads for triage, and collaboration with other healthcare providers including district nurses and dieticians.
- Lab Online Order management system for laboratories that receives diagnostic orders from requesters using various systems and automatically routes them to laboratory information systems or home-sampling route planning systems. Supports protocol-based order generation for CVRM, diabetes, and COPD patients.
- VIPLive Analytics Healthcare analytics module providing dashboards, reports, and data analysis tools. Uses predictive models for capacity planning, efficient deployment of healthcare providers, and reducing waiting times. Offers insights into patient populations and process optimization.
- VIPLive Spoed EPD Emergency EPD module for GP emergency posts. Supports digital triage, video calling (Beeldbellen), consultation, referral to hospital SEH, capacity planning, and includes an integrated AI-powered Smart Planning module for appointment scheduling.
Quantifiable outcome
- Patient wait times reduced by over 30% within first two months of smart planning implementation
- +3 more outcomes
Companies that use Viplive
Customer profileNamed customers12 records
Segments8 records
Ideal customer profiles2 records
Viplive technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability9 records
Feature7 records
Viplive partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and strategic.
- Super BrainscoreIntegration connecting VIPLive with Super Brains mental health app. POH-GGZ practitioners can refer patients with one click. Patients receive activation codes within five minutes. App has 50,000+ daily users providing mental health support for people with developmental disorders, anxiety, sleep problems, and depression.
- ChipSoftcoreSSO (Single Sign-On) integration partnership enabling ChipSoft HiX users to access VIPLive directly from their HIS without launching separate applications. First integration enables GP practices to consult specialists through VIPLive. Next phase includes secondary care integration allowing hospitals to open GP consultations from HiX worklists.
- Promedico-ASPcoreAutomatic data export integration between VIPLive and Promedico-ASP HIS. Eliminates manual quarterly exports for chain care reporting. Increases export frequency from quarterly to weekly, improving data freshness from 3 months to 1 week old.
- MonitAir (Stichting GERRIT)coreProof of concept integration with MonitAir COPD monitoring app. Enables COPD patients to share monitoring data (spirometer, thermometer, oxygen saturation) through VIPLive. Data can be accessed through PGO in Spreekuur.nl. Pilot with Ketenzorg Friesland.
- Onatal & Orfeus (Topicus.Healthcare)strategicJoint development of integrated birth care solution combining Onatal obstetrics software and Orfeus maternity care software with Healthsoft/Maternify. Aims to eliminate administrative burden and enable seamless client journey from first ultrasound to end of postpartum week.
- TopicuscoreVIPLive is a product under Topicus.Healthcare B.V. Topicus provides the underlying platform technology, infrastructure, and development resources.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
Viplive competitors and assessment
Company assessmentBroad incumbents
- Doctolib: Doctolib is a major European digital health platform offering appointment booking, teleconsultation, and patient management tools across France, Germany, Italy, and the Netherlands. While currently focused on booking and consultations rather than regional HIS interoperability, it competes with VIPLive's Spreekuur.nl patient-facing layer and has the scale to enter Dutch primary care virtual care more aggressively.
- CompuGroup Medical (CGM): CompuGroup Medical is one of Europe's largest healthcare IT vendors with a significant Dutch presence through its acquisition of Total Care and other regional players. CGM competes broadly with VIPLive in physician software, patient portals, and regional healthcare coordination, with substantially more resources and cross-country reach.
- ChipSoft: ChipSoft is the leading Dutch hospital and GP information system vendor, with HiX being the dominant HIS across Dutch hospitals. ChipSoft is both VIPLive's strategic integration partner (SSO, SEH referrals) and a broader incumbent that could absorb VIPLive's regional collaboration layer into its own suite.
- Nedap Healthcare: Nedap Healthcare is a major Dutch healthcare IT vendor offering electronic health records, medication management, and elderly care solutions. As an established incumbent with deep Dutch market penetration, it competes with VIPLive for regional integration and care coordination budgets, particularly in elderly and long-term care segments.
Direct peers
- Luscii: Luscii is a Dutch digital health platform that combines remote patient monitoring with virtual care pathways for chronic conditions and post-acute care. Like VIPLive, it serves Dutch healthcare providers and integrates with regional HIS systems, with comparable focus on triage, anamnesis, and digital consultations at the regional level.
- Tenzinger (ZorgDomein): ZorgDomein, operated by Tenzinger, is the dominant Dutch platform for GP-to-specialist referrals and care coordination. It overlaps directly with VIPLive's specialist consultation and referral functionality, serving many of the same regional GP organizations and hospitals across the Netherlands.
Emerging players
- Pharmeon: Pharmeon is a Dutch healthcare technology company providing pharmacy, medication, and care chain software solutions. It overlaps with VIPLive's Lab Online and regional care coordination use cases, particularly around pharmaceutical and chronic disease management protocols in Dutch primary care.
Others
- Nictiz: Nictiz is the Dutch competence center for health information exchange, responsible for developing national standards like MedMij and supporting eHealth interoperability across the Netherlands. While not a commercial competitor, Nictiz shapes the regulatory and standards environment in which VIPLive operates and influences which integration patterns are required or rewarded.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Viplive social profiles
Digital presenceViplive compliance and trust
Trust signalCompliance4 records
Viplive financial estimates
Financial estimateRevenue estimate
Valuation estimate
Viplive leadership team
Management profileNumber of profiles
Profiles3 records
Viplive funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Viplive M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Viplive
What does Viplive do?
VIPLive is a cloud-based regional healthcare collaboration platform that connects general practitioners, GP emergency posts, regional GP organizations, hospitals, laboratories, ambulance services, dispatch centers, and mental health institutions across the Netherlands. The platform enables secure data exchange between heterogeneous Dutch healthcare information systems, supports digital triage based on NHG/NTS standards, and powers the Spreekuur.nl patient portal for online consultations and personal health record access.
Is Viplive a public or private company?
Viplive is a private company. It is classified as corporate owned and is currently operating.
When was Viplive founded?
Viplive was founded in 2008. It employs 11 to 50 people.
Where is Viplive based?
Viplive is headquartered in Deventer, Netherlands, in the Europe region.
How does Viplive make money?
Three revenue lines are on record. Software Subscription (SaaS) is the primary driver. The others are professional Services and integration and Development Services.
Who are Viplive's main competitors?
Broad incumbents on record are Doctolib, CompuGroup Medical (CGM), ChipSoft and Nedap Healthcare. Direct peers are Luscii and Tenzinger (ZorgDomein). Pharmeon is listed as an emerging player. Nictiz is listed as an others.
Does Viplive have an API?
Yes. VIPLive offers an API for integration purposes. Lab Online (part of VIPLive) provides an API connection that enables staff from Diagnostiek voor U and Topicus to start protocols, follow up orders, and receive results from their own systems.
What industry is Viplive in?
Viplive's product category is Healthcare Collaboration Software. Its primary akta.pro industry code is HLALAAAA, Primary Care & General Medicine Virtual Care. Its NAICS code is 62 and its SIC code is 8090.