Age UK Somerset
Age UK Somerset is a Taunton-based charity delivering wellbeing, exercise, dementia, falls prevention, toenail cutting, and advice services to people aged 60 and over across Somerset and North Somerset, funded by donations, grants, and paid service fees under the Age UK federation brand.
- Company typePrivate
- Founded-
- HeadquartersTaunton, United Kingdom
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Age UK Somerset does
Age UK Somerset is a registered charity and member of the national Age UK federation, operating from Taunton to serve older people (typically aged 60 and over) across Somerset and North Somerset. Founded in the immediate post-war period and now in its 75th year, the organisation delivers a portfolio of community-based services including a wellbeing and information & advice line, the Ageing Well programme (running more than 150 exercise classes per week), dementia support, falls prevention, a paid toenail cutting service, crisis and resilience funding, benefits and scams advice, a chat and map directory, and a Guide to Later Life resource. Service delivery is overwhelmingly in-person and volunteer-supported, with operational reach anchored in local venues and community partnerships.
The underlying operating model is a hybrid of grant-funded charitable activity, contract and fee income from paid services such as toenail cutting and exercise classes, and voluntary income from donations and fundraising. The organisation holds recognised quality accreditations including CQS (achieved 2026), QAS, and AQS, and is engaged in cross-sector alliances including the Open Mental Health partnership and the Crisis & Resilience Fund Alliance. It also partners with the Age UK national federation and BSI on standards work.
Strategically, the charity has signalled modest expansion through toenail cutting service extension into North Somerset, recruitment of a Group Exercise Services Manager, and active engagement in local crisis-response and mental health alliances. No AI/ML, digital platform, or technology-led differentiation is described; the proposition rests on local presence, trusted brand affiliation, and relationship-based delivery for an ageing population.
Age UK Somerset firmographics
Firmographics- Name
- Age UK Somerset
- Legal name
- Age UK Somerset
- Website
- https://ageuksomerset.org.uk
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Age UK Somerset is a Taunton-based charity delivering wellbeing, exercise, dementia, falls prevention, toenail cutting, and advice services to people aged 60 and over across Somerset and North Somerset, funded by donations, grants, and paid service fees under the Age UK federation brand.
- Ownership category
- akta.pro rank
Age UK Somerset industry classification
Industry- Product category
- Elderly Care and Wellbeing Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Elder Services & Aging Support (BPAGAEAF)
- akta.pro secondary industries
- Companion Care & Social Support (non-clinical) (HLADAGAB), Senior Social Clubs & Community-Based Day Programs (Non-Clinical) (HSABANAK), Conversation, Cognitive Stimulation & Activity Facilitation (HSABAAAB)
Keywords
Where Age UK Somerset is headquartered
LocationHeadquarters
- HQ city
- Taunton
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Age UK Somerset business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Others
Revenue model
- Donations: The charity relies on public donations to fund its services. Donations are voluntary and not required for service access, though gratefully received.
- Fundraising Activities: Various fundraising initiatives including The Big Knit campaign, legacy giving, donations in memory, and organizational fundraising partnerships.
- Partnership Funding: Funding received through partnerships such as the Crisis & Resilience Fund Alliance and organizational sponsorships (e.g., Age Friendly Tourism Award sponsorship).
- Service Fees (Minor): Some services like Toenail Cutting may have associated fees; the Wellbeing Service and Information & Advice are free.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free Services - Wellbeing, Information & Advice, Falls Prevention, Benefits Assistance |
| Unit Pricing | Pay-as-you-go | Toenail Cutting Service |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels5 records
Age UK Somerset product offering
Product offeringCore offering
Age UK Somerset is a registered charity providing a portfolio of free community-based support services for older people (60+) in Somerset and North Somerset. Core offerings include volunteer-led Wellbeing support, free Information & Advice, over 150 weekly Ageing Well exercise classes, Dementia Services (Memory Connections MCST groups and awareness workshops), Falls Prevention exercise sessions, Toenail Cutting, Help with Benefits (Pension Credit, Attendance Allowance), Scams Advice, the Crisis & Resilience Fund for older people facing sudden financial difficulties, and the Age UK Somerset Singers community group.
Product overview
Age UK Somerset is a local charity providing a portfolio of support services for older people in Somerset and North Somerset. The organization operates as a unified service offering rather than a platform-plus-modules architecture. Core services include the Wellbeing Service (volunteer-based support for isolated individuals), Information & Advice, Ageing Well Exercise Groups (150+ weekly classes), Dementia Services (Memory Connections groups), Falls Prevention, Toenail Cutting Service, Crisis and Resilience Fund, and Help with Benefits. The charity also partners with Age Co (the trading arm of Age UK) to offer independent living products. Additional community offerings include the Age UK Somerset Singers group and the Guide to Later Life publication. All core services are provided free of charge, funded through donations and partnerships.
Differentiator
Problem solved
Functional benefit
Products and services
- Wellbeing Service A free service connecting older people aged 60 and above who live alone in Somerset and North Somerset with trained, DBS-checked volunteers to reduce loneliness, provide companionship, and improve quality of life. Delivered via visits and calls by supervised local volunteers.
- Information & Advice Service A free information and advice service providing guidance on a wide range of issues affecting older people, their families, and carers in Somerset and North Somerset, accessible by phone and email.
- Ageing Well Exercise Groups Free community and online exercise sessions promoting mental and physical health for older people, running more than 150 classes each week across Somerset and North Somerset.
- Dementia Services Free support for people living with dementia in Somerset and North Somerset, including weekly Memory Connections (MCST) groups and Dementia Awareness Workshops for families and carers.
- Falls Prevention Service Free specialized exercise sessions designed to improve strength and balance, proven to reduce fall risk among older people in Somerset and North Somerset.
- Toenail Cutting Service A toenail cutting service for those over 55 who can no longer cut their own toenails, provided by trained staff at clinics across Somerset and North Somerset and rated 'Good' by the Charity Quality Standard. Fees apply per appointment.
- Crisis and Resilience Fund Free targeted financial assistance and support for older people facing sudden financial difficulties, including help with benefit claims and small amounts of financial assistance depending on individual circumstances. Delivered through the Crisis & Resilience Fund Alliance.
- Help with Benefits A free welfare benefits service for over 60s in Somerset and North Somerset, including assistance with Pension Credit and Attendance Allowance claims.
- Age UK Somerset Singers A weekly singing group in Bridgwater promoting wellbeing, sparking memories, and bringing people together including those with dementia.
- Chat and Map Service Free information and advice service helping older people navigate and access local services and support across Somerset and North Somerset.
- Scams Advice Service Free advisory service helping older people recognize and protect themselves from scams.
- Age Co Products The trading arm of Age UK offering independent living solutions including stairlifts, personal alarms, and incontinence protection, with profits supporting the charity.
Quantifiable outcome
- Over 150 exercise classes delivered weekly through the Ageing Well service
- +1 more outcomes
Companies that use Age UK Somerset
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles4 records
Age UK Somerset technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Age UK Somerset partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered minor and core.
- Taunton Heritage TrustminorTaunton Heritage Trust donated £100 to Age UK Somerset, funds raised through Christmas card sales. This represents a minor charitable donation partnership.
- Age UK NetworkcoreAge UK Somerset is an independent local charity affiliated with the Age UK national network. This partnership provides brand affiliation, access to national resources and campaigns, and participation in the Age UK Network Charity Quality Standard. The website is managed in partnership with Age UK.
- Open Mental HealthcoreAge UK Somerset is a partner in the Open Mental Health initiative, which provides coordinated mental health support services in Somerset.
- Crisis & Resilience Fund AlliancecoreAge UK Somerset is part of the Crisis & Resilience Fund Alliance, providing targeted help to older people facing sudden financial difficulties through benefit claims assistance and financial assistance depending on individual circumstances.
- BSI (British Standards Institution)minorBSI serves as the external quality assessment body for the Age UK Network Charity Quality Standard, providing independent verification of Age UK Somerset's organizational performance standards.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Age UK Somerset competitors and assessment
Company assessmentDirect peers
- Independent Age: National UK charity providing information, advice, and support services to older people and their families. Directly comparable mission and free advice/wellbeing service model, though operating nationally rather than at a single locality.
- Royal Voluntary Service: Major UK charity mobilizing volunteers to support older people in hospitals and communities, including companionship, exercise, and social activity programs. Closely comparable volunteer-led service delivery model targeting the same demographic.
- Age UK Devon: Sister local Age UK charity serving an adjacent Southwest England county. Operates a near-identical service portfolio (wellbeing, exercise, dementia, benefits advice) under the same brand and quality framework, making it the most directly comparable peer.
Emerging players
- Re-engage: UK charity dedicated to tackling loneliness and social isolation among older people through group activities and volunteer befriending. Closely comparable to Age UK Somerset's Wellbeing Service in mission and volunteer-led delivery model.
- U3A (University of the Third Age): UK-wide movement of local learning and social groups for older people not in full-time work. Overlaps with Age UK Somerset's community activity groups (singing, exercise, art makers) and shares the volunteer-led, geographically distributed model.
- Alzheimer's Society: National UK charity focused on dementia support, research, and advice. Overlaps with Age UK Somerset's Dementia Services (Memory Connections MCST groups, Dementia Awareness Workshops) but with a narrower, dementia-specific remit.
- Care & Repair England: National body supporting local home adaptation and housing-related services for older and disabled people. Comparably mission-aligned and county-network-structured, though focused on housing rather than social/clinical support.
Broad incumbents
- Age UK: National umbrella charity of which Age UK Somerset is an independent local member. Provides shared brand, national campaigns, and resources, and operates the Age Co trading arm that Age UK Somerset leverages.
- British Red Cross: Large UK humanitarian charity that runs older people's services including support at home, mobility aid, and emergency assistance. Overlaps with Age UK Somerset's Crisis & Resilience Fund work and falls into the broader social support category for the elderly.
Regional players
- Somerset Council Adult Social Care: Local authority statutory provider of adult social services across the same Somerset geography. Operates commissioned services that overlap with Age UK Somerset's benefits advice, wellbeing, and falls prevention offerings, and is a key referral and funding partner.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
Age UK Somerset social profiles
Digital presenceAge UK Somerset compliance and trust
Trust signalCompliance3 records
Age UK Somerset financial estimates
Financial estimateRevenue estimate
Valuation estimate
Age UK Somerset leadership team
Management profileNumber of profiles
Age UK Somerset funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Age UK Somerset M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Age UK Somerset
What does Age UK Somerset do?
Age UK Somerset is a registered charity providing a portfolio of free community-based support services for older people (60+) in Somerset and North Somerset. Core offerings include volunteer-led Wellbeing support, free Information & Advice, over 150 weekly Ageing Well exercise classes, Dementia Services (Memory Connections MCST groups and awareness workshops), Falls Prevention exercise sessions, Toenail Cutting, Help with Benefits (Pension Credit, Attendance Allowance), Scams Advice, the Crisis & Resilience Fund for older people facing sudden financial difficulties, and the Age UK Somerset Singers community group.
Is Age UK Somerset a public or private company?
Age UK Somerset is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Age UK Somerset founded?
Age UK Somerset was founded in -1. It employs 1 to 10 people.
Where is Age UK Somerset based?
Age UK Somerset is headquartered in Taunton, United Kingdom, in the Europe region.
How does Age UK Somerset make money?
Four revenue lines are on record. Donations are the primary driver. The others are fundraising Activities, partnership Funding and service Fees (Minor).
Who are Age UK Somerset's main competitors?
Direct peers on record are Independent Age, Royal Voluntary Service and Age UK Devon. Emerging players are Re-engage, U3A (University of the Third Age), Alzheimer's Society and Care & Repair England. Broad incumbents are Age UK and British Red Cross. Somerset Council Adult Social Care is listed as a regional player.
Does Age UK Somerset have an API?
No public API is recorded for Age UK Somerset.
What industry is Age UK Somerset in?
Age UK Somerset's product category is Elderly Care and Wellbeing Services. Its primary akta.pro industry code is BPAGAEAF, Elder Services & Aging Support, with a secondary code of HLADAGAB, Companion Care & Social Support (non-clinical). Its NAICS code is 624120 and its SIC code is 8300.