Access Plus WA Deaf
Deaf Connect is an Australian not-for-profit organization founded in 1985 that delivers Auslan interpreting, education, NDIS support, aged care, therapy, and community services for Deaf, deafblind, and hard-of-hearing Australians across seven cities.
- Company typePrivate
- Founded1985
- HeadquartersBrisbane, Australia
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Access Plus WA Deaf does
Deaf Connect (legally Deaf Services Limited, ABN 62 118 664 298) is a not-for-profit organization founded in 1985 and headquartered in Australia that delivers a comprehensive portfolio of services to Deaf, deafblind, and hard-of-hearing communities. Its offerings span Auslan (Australian Sign Language) interpreting and translation, structured Auslan education from beginner through qualification level, NDIS plan management and support coordination, aged care services (Ageing Well) for clients over 65, support work, therapy and allied health family services, and community capacity building. The underlying technology stack includes an online interpreter booking platform, virtual community access channels, an Auslan Resource Library, and a digital retail/e-shop — none of which are described as proprietary AI-enabled systems.
The organization operates a hybrid service-delivery and go-to-market model. Distribution combines seven physical offices across Brisbane, Perth, Hobart, Melbourne, Darwin, Parramatta, and Adelaide with national online booking and virtual access channels. Revenue is generated through a diversified mix of NDIS-funded plan management and support coordination, fee-for-service interpreting for government and non-government organizations, paid Auslan courses, government grants, individual donations, bequests, and the Deaf Lottery fundraising program. Customer segments are predominantly individual persona-based (Deaf, deafblind, hard-of-hearing individuals, families of Deaf children, Deaf seniors 65+), supplemented by enterprise/government clients requiring accessibility compliance. Marketing is community-led and event-driven, leveraging signature programs including the Australian Deaf Games, Auslan Day, National Week of Deaf People, Auslan Storytime, and the Deaf Herald publication. Notable partnerships include the Australian Bureau of Statistics for the 2026 Census accessibility initiative.
Note on company identification: The provided firmographic record references 'Access Plus WA Deaf' (website accessplus.org.au, founded 1921, 16 employees), but all extracted source content concerns Deaf Connect / Deaf Services Limited (founded 1985, national multi-state presence). The source history explicitly states that no information on Access Plus WA Deaf was found. Analysis is therefore grounded in the Deaf Connect evidence available; the Access Plus WA Deaf entity may be a distinct but related organization that is not characterized in the source data.
Access Plus WA Deaf firmographics
Firmographics- Name
- Access Plus WA Deaf
- Legal name
- Deaf Services Limited
- Website
- https://accessplus.org.au
- Company type
- Private
- Founded year
- 1985
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Deaf Connect is an Australian not-for-profit organization founded in 1985 that delivers Auslan interpreting, education, NDIS support, aged care, therapy, and community services for Deaf, deafblind, and hard-of-hearing Australians across seven cities.
- Ownership category
- akta.pro rank
Access Plus WA Deaf industry classification
Industry- Product category
- Deaf Community Services
- NAICS
- Translation and Interpretation Services (541930), Services for the Elderly and Persons with Disabilities (62412), Educational Support Services (611710)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Note-Taking, Interpreting & Communication Access Services (EDALAGAD)
- akta.pro secondary industries
- Deaf/Hard of Hearing & Vision Services (Audiology, Interpreting, Orientation & Mobility) (EDAJAKAI), Assistive Hearing & Communication Access (Captioning, Hearing Support, Transcription) (EDAFAKAC), Hearing Impairment & Deaf/Hard-of-Hearing Inclusive Childcare (HSAAAIAJ)
Keywords
Where Access Plus WA Deaf is headquartered
LocationHeadquarters
- HQ city
- Brisbane
- HQ country
- Australia
- HQ region
- Oceania
Offices7 records
Markets served
Access Plus WA Deaf business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others
Revenue model
- NDIS Plan Management: Plan management services for NDIS participants who are Deaf, deafblind, or hard of hearing, helping manage their NDIS funding and support services
- Interpreting Services: Auslan interpreting services for government and non-government organizations, businesses, and individuals
- Education and Training: Auslan courses for beginners and qualifications, deaf adult education, family programs - delivered as fee-for-service courses
- Support Work Services: Personalized support services for Deaf, deafblind, and hard-of-hearing individuals including support coordination and community access
- Therapy and Family Services: Early intervention, therapy, and family support programs tailored to individual experiences
- Ageing Well Services: Aged care services for deaf, deafblind, and hard-of-hearing people over 65 years old
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | NDIS Funded Services - Plan Management |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
Access Plus WA Deaf product offering
Product offeringCore offering
Access Plus WA Deaf delivers Auslan interpreting and translation services, Auslan education and qualifications, NDIS plan management and support coordination, aged care (Ageing Well) services for deaf seniors over 65, support work, and therapy and family services for the Deaf, deafblind, and hard-of-hearing communities across Australia. Services are provided through a national network of regional offices, an online interpreter booking platform, virtual community access channels, and NDIS-funded pathways, complemented by a digital Auslan Resource Library.
Product overview
Deaf Connect is a unified service platform offering a comprehensive portfolio of services for the Deaf community in Australia. The organisation operates as a single integrated entity rather than a modular platform. The core offerings include Auslan translations and interpreting services (booking interpreters, emergency interpreting, free seniors interpreting), education services (Auslan classes since 1985, qualifications, courses for deaf adults, family programs), aged care (Ageing Well service for over 65s), NDIS support and plan management, community and capacity building, support work, therapy and family services, and various community resources including an e-shop, resource library, community spaces, and deaf history collections. The organisation also runs signature events including the Australian Deaf Games and Deaf Festival Sydney, and the Auslan Day awareness program. The services are designed to support deaf, deafblind, and hard-of-hearing individuals across their lifespan.
Differentiator
Problem solved
Functional benefit
Companies that use Access Plus WA Deaf
Customer profileNamed customers2 records
Segments6 records
Ideal customer profiles4 records
Access Plus WA Deaf technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Access Plus WA Deaf partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Australian Bureau of Statistics (ABS)coreDeaf Connect has partnered with the Australian Bureau of Statistics to host Auslan-interpreted information sessions about the 2026 Census across multiple Australian cities. Sessions are designed to help Deaf community members understand the census process, why it matters, and how to correctly participate. The partnership ensures census accessibility for Auslan users, making the Deaf community more visible in national statistics.
Scale indicators2 records
Recent moves5 records
Expansion highlights6 records
Access Plus WA Deaf competitors and assessment
Company assessmentBroad incumbents
- Silver Chain Group: Major Australian in-home aged care and health services provider; comparable on aged-care delivery to Deaf seniors but operates as a generalist without deaf-specific cultural capability.
- Northcott: Major Australian disability NFP providing therapy, accommodation, and NDIS services nationwide; comparable in operating model and NDIS revenue mix, though broader in disability focus than Deaf Connect.
- Bolton Clarke: Large Australian aged care and home care provider serving seniors nationally; overlaps with Deaf Connect's Ageing Well service in target customer (seniors) and funding model but lacks deaf specialization.
- Cerebral Palsy Alliance: Large Australian NFP delivering therapy, NDIS support, and accommodation services across multiple disability categories; overlaps with Deaf Connect on allied health and NDIS support coordination but at much larger scale.
Direct peers
- LanguageLoop: Australian interpreting and translation services provider with on-site, phone, and video remote offerings; comparable on the interpreting and translation revenue stream where Deaf Connect competes for enterprise demand.
- Expression Australia: Victorian-based NFP delivering Auslan interpreting, translation, and community services for Deaf and hard-of-hearing Australians; directly comparable in mission, service mix, and customer segments to Deaf Connect.
- Able Australia: National NFP providing disability services including support for people who are Deaf, deafblind, or hard of hearing; comparable in NDIS plan management, therapy, and community-based disability service delivery.
Emerging players
- All Graduates Interpreting and Translation: Australian provider of Auslan and spoken-language interpreting services; directly comparable in interpreting delivery but with less emphasis on education and community programming.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Access Plus WA Deaf social profiles
Digital presenceAccess Plus WA Deaf financial estimates
Financial estimateRevenue estimate
Valuation estimate
Access Plus WA Deaf leadership team
Management profileNumber of profiles
Access Plus WA Deaf funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Access Plus WA Deaf M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Access Plus WA Deaf
What does Access Plus WA Deaf do?
Access Plus WA Deaf delivers Auslan interpreting and translation services, Auslan education and qualifications, NDIS plan management and support coordination, aged care (Ageing Well) services for deaf seniors over 65, support work, and therapy and family services for the Deaf, deafblind, and hard-of-hearing communities across Australia. Services are provided through a national network of regional offices, an online interpreter booking platform, virtual community access channels, and NDIS-funded pathways, complemented by a digital Auslan Resource Library.
Is Access Plus WA Deaf a public or private company?
Access Plus WA Deaf is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Access Plus WA Deaf founded?
Access Plus WA Deaf was founded in 1985. It employs 11 to 50 people.
Where is Access Plus WA Deaf based?
Access Plus WA Deaf is headquartered in Brisbane, Australia, in the Oceania region.
How does Access Plus WA Deaf make money?
Six revenue lines are on record. NDIS Plan Management is the primary driver. The others are interpreting Services, education and Training, support Work Services, therapy and Family Services and ageing Well Services.
Who are Access Plus WA Deaf's main competitors?
Broad incumbents on record are Silver Chain Group, Northcott, Bolton Clarke and Cerebral Palsy Alliance. Direct peers are LanguageLoop, Expression Australia and Able Australia. All Graduates Interpreting and Translation is listed as an emerging player.
Does Access Plus WA Deaf have an API?
No public API is recorded for Access Plus WA Deaf.
What industry is Access Plus WA Deaf in?
Access Plus WA Deaf's product category is Deaf Community Services. Its primary akta.pro industry code is EDALAGAD, Note-Taking, Interpreting & Communication Access Services, with a secondary code of EDAJAKAI, Deaf/Hard of Hearing & Vision Services (Audiology, Interpreting, Orientation & Mobility). Its NAICS code is 541930 and its SIC code is 8300.