Adani OneApp

What Adani OneApp does

Adani OneApp is the consumer-facing mobile and web platform of Adani Group's airport business, launched in 2022 to serve passengers across 8 Adani-operated airports in India (Mumbai, Ahmedabad, Guwahati, Navi Mumbai, Jaipur, Lucknow, Thiruvananthapuram, and Mangaluru). The platform consolidates approximately 20 service modules within a single app: flight and hotel booking, duty-free pre-order, food and beverage ordering, lounge access (powered by LoungeOne.ai), cab booking, parking reservation, porter services, bill payments (electricity, gas, mobile, FASTag, landline), loyalty rewards, and ancillary passenger services (Wi-Fi, special assistance, baby care rooms, medical centers, lost and found, flight status tracking). Underlying the app is an integrated payment layer (Adani One Pay) and a co-brand credit card with ICICI Bank that ties consumer spend to the Adani Rewards points system.

The technology stack is a consumer mobile application (iOS and Android) paired with a web platform at adanione.com, with distribution additionally leveraging the physical touchpoints of the 8 airports and ICICI Bank's banking channels for credit card acquisition. The architecture is described as a unified single-login platform rather than a suite of separate products, with the co-brand credit card functioning as both an acquisition and retention mechanism.

Adani OneApp's business model is predominantly transaction-based: it earns commissions or take rates on flight bookings, hotel reservations, duty-free pre-orders, F&B orders, cab bookings, and bill payment transactions; affiliate/referral revenue from the ICICI Bank co-brand credit card; and advertising or promotional fees from brands featured in its offers section. Pricing is largely promotional rather than tiered — disclosed offers include up to ₹2,500 off domestic flights, up to 17% off domestic hotels, 25% off duty-free pre-orders, and 10% off F&B — with no subscription pricing for core services. The primary customer segments are air travelers and frequent flyers at Adani-operated airports, with secondary exposure to business travelers and general consumers using bill payment features. Adani OneApp is a subsidiary of Adani Group, and its strategic role is to serve as the digital front door for Adani Airports and a cross-business channel linking other Adani consumer brands (gas, electricity, realty, capital, housing finance).

Name

Adani OneApp

Legal name

Adani OneApp

Website

https://ada.ni

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Adani OneApp is a consumer mobile and web platform launched in 2022 by Adani Group, serving air travelers across 8 Adani-operated Indian airports with integrated flight/hotel booking, duty-free, F&B, lounge, ground transport, bill payment, and loyalty services, monetized through transaction commissions, a co-brand ICICI Bank credit card, and promotional advertising.

Ownership category

akta.pro rank

Product category

Airport and Travel Services Platform

NAICS

Travel Agencies (561510), Credit Card Issuing (522210), Taxi and Ridesharing Services (485310)

SIC

Airports, Flying Fields & Airport Terminal Services (4581), Personal Credit Institutions (6141)

akta.pro primary industry

Airline Direct Booking Engines (IBEs) (THALADAC)

akta.pro secondary industries

NDC/EDIFACT Connectivity & Airline Distribution APIs (THALAJAB), Embedded Card Issuing & Card-as-a-Service (FSAGALAC)

Keywords

• Airport travel platform
• Flight booking service
• Hotel reservation service
• Duty-free shopping
• Airport loyalty rewards

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Marketing or Sales, Operations, Personnel, Infrastructure

Revenue model

1. Flight Booking Commissions: Revenue generated from flight booking transactions, with promotional codes offering up to ₹2,500 off on domestic flights
2. Hotel Booking Commissions: Commission revenue from hotel booking transactions, with offers up to 17% off on domestic hotels
3. Duty-Free Pre-Order Sales: Revenue from pre-order duty-free products with discounts up to 25%, generating transaction-based income
4. Food & Beverage Commissions: Commission from F&B ordering at Adani Airports with promotional codes like FNB10 offering 10% off
5. Cab Booking Commissions: Revenue share from cab booking services integrated within the platform
6. Co-Brand Credit Card Partnership: Partnership revenue from Adani One ICICI Bank co-brand credit card, earning unlimited reward points on transactions
7. Loyalty Program & Offers: Advertising and promotional fees from brands featured in offers and discounts section
8. Bill Payment Services: Revenue from utility bill payments including electricity, gas, mobile, FASTag, landline

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels4 records

Core offering

Adani OneApp is a consumer-facing mobile and web platform that aggregates airport and travel services for travelers at eight Adani-operated airports in India. It bundles flight and hotel booking, duty-free pre-orders, food and beverage ordering, lounge access, parking, cab booking, porter services, bill payments, and a loyalty rewards program into a single login experience. The platform also distributes a co-branded credit card with ICICI Bank as an embedded financial product and acquisition channel.

Product overview

Adani OneApp is a unified mobile and web platform providing comprehensive airport services across Adani-operated airports in India (Mumbai, Ahmedabad, Guwahati, Navi Mumbai, Jaipur, Lucknow, Thiruvananthapuram, and Mangaluru). The core product is the Adani One App which integrates multiple service modules including Flight Booking and Hotel Booking for travel reservations, Duty Free and Food & Beverages for retail and dining, Pranaam VIP Service for premium passenger assistance, Parking and Cab Booking for ground transportation, Lounge Access for comfort, Bill Payment for utility services, and Adani Rewards for loyalty points. The platform also features a co-branded financial product (Adani One ICICI Bank Credit Card) and provides ancillary services like Wi-Fi, Porter, Lost and Found, Special Assistance, Baby Care Rooms, and Medical Centers. The architecture is a single app with integrated modules rather than separate products.

Differentiator

Problem solved

Functional benefit

Brands

• Pranaam Service: Premium airport service offering by Adani One for enhanced passenger experience
• LoungeOne
• Adani One Pay
• Adani One ICICI Bank Credit Card

Products and services

• Adani One App

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• ICICI BankcoreGTM or Marketing PartnerCo-brand credit card partnership where ICICI Bank issues the Adani One ICICI Bank Credit Card, enabling cardholders to earn unlimited Adani OneApp Reward Points on every transaction. The partnership serves as a key customer acquisition and retention channel for both entities.
• LoungeOne.aicoreTechnology or IntegrationIntegration partner for airport lounge access services. LoungeOne.ai powers the lounge booking functionality within the Adani OneApp platform, providing travelers access to airport lounges across Adani-operated airports.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Goibibo: Indian OTA (owned by MakeMyTrip) focused on budget flights and hotels. Direct competitor on the same transactional booking categories as Adani OneApp.
• MakeMyTrip: India's largest online travel agency offering flights, hotels, holiday packages, and rail/bus bookings. Both platforms compete directly on flight and hotel booking for Indian travelers, with similar commission-based revenue models.
• Yatra: Listed Indian corporate and leisure travel platform. Direct competitor on flight and hotel booking, particularly for business travelers — a secondary segment for Adani OneApp.
• EaseMyTrip: Listed Indian OTA with no-convenience-fee pricing on flights and hotels. Direct competitor on flight booking pricing economics and corporate travel, targeting similar Indian leisure and business travelers.
• Cleartrip: Indian OTA (owned by Flipkart/Walmart) offering flights, hotels, and activities. Directly comparable to Adani OneApp on flight and hotel booking, with overlapping customer base and commission-based model.
• ixigo: Indian OTA and meta-search platform for flights, trains, buses, and hotels. Competes head-to-head with Adani OneApp on flight and hotel booking transactions targeting Indian consumers.

Broad incumbents

• Booking.com: Global OTA leader with deep hotel inventory and a strong India presence. Competes on hotel booking and provides broader international inventory that Adani OneApp does not match.
• Google Travel: Global travel search and discovery platform integrating flights, hotels, and itineraries. Competes for flight/hotel booking intent before Adani OneApp can capture it, particularly on search-driven acquisition.

Emerging players

• Paytm: Indian super-app offering travel booking (flights, hotels, buses) alongside bill payments, payments, and financial services. Directly overlaps with Adani OneApp on bill payments and travel booking, representing a multi-service competitor.
• Tata Neu: Indian super-app and loyalty platform from Tata Group covering flights, hotels, shopping, and financial services. Competes with Adani OneApp on travel booking and as a conglomerate-anchored rewards ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/adanione

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Adani OneApp