What Ospree Duty Free (MTRPL) does

Ospree Duty Free is the duty-free retail arm of Adani Group operated through the Adani OneApp digital platform, with 297 employees serving travelers across 8+ Indian airports including Mumbai (Chhatrapati Shivaji Maharaj International Airport), Ahmedabad, Jaipur, Lucknow, Thiruvananthapuram, Mangaluru, Guwahati, and Amritsar, with the upcoming Navi Mumbai International Airport (NMIA) as a ninth node. The platform integrates duty-free shopping (liquor, cosmetics, electronics, fashion, toys, perfumes, confectionery, chocolates) with end-to-end travel services: flight and hotel booking, airport cab and parking, premium Pranaam meet-and-greet, porter services, lounge access, F&B, and utility bill payments.

The underlying technology is the Adani OneApp — a mobile-first iOS/Android platform that unifies pre-ordering for duty free, real-time flight status tracking, hotel and cab engines, and loyalty management via Adani Reward Points. A co-branded credit card with ICICI Bank (Signature at ₹5,000 and Platinum at ₹750 annual fees, powered by Visa) extends the platform into a payments and rewards rail, with up to 7% Adani Reward Points, complimentary airport services, lounge access, and travel vouchers driving recurring engagement.

Revenue is generated across seven streams: commission-based duty-free retail sales, Pranaam package unit pricing (Elite ₹5,000, Platinum ₹3,500), credit card revenue share with ICICI, marketplace commissions on hotel bookings, transaction fees on flight bookings, fixed-price airport cab bookings (no surge), and pre-booked airport parking. The GTM motion is digital-first product-led growth via the Adani OneApp and physical touchpoints (airport stores, service counters, kiosks), targeting domestic and international travelers, premium/VIP segments, duty-free shoppers, and airport transportation customers — with a horizontal segmentation approach across use cases.

Name

Ospree Duty Free (MTRPL)

Website

https://adanione.com

Company type

Private

Headcount range

251–500 employees

Short description

Ospree Duty Free operates Adani Group's Adani OneApp, an integrated travel and airport services platform offering duty-free retail, flight/hotel/cab booking, parking, Pranaam meet-and-greet, and a co-branded ICICI Bank credit card across 8+ Indian airports.

Ownership category

akta.pro rank

Product category

Duty-Free Retail

NAICS

General Merchandise Retailers (455), Health and Personal Care Retailers (456)

SIC

Retail-Miscellaneous Shopping Goods Stores (5940), Retail-Nonstore Retailers (5960)

akta.pro primary industry

Travel Retail Concessions & Retail Operators (Alcohol/Tobacco) (CRANAIAG)

akta.pro secondary industries

Airport Retail (Duty-Free & Specialty) (THABALAC), Airport Duty-Free Alcohol & Tobacco Stores (CRANAIAA)

Keywords

• Airport duty-free retail
• Tax-free shopping
• Liquor and cosmetics retail
• Airport retail services
• Travel services platform

Headquarters

HQ city

Navi Mumbai

HQ country

India

HQ region

Asia

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Duty Free Retail: Commission-based revenue from duty free product sales including liquor, cosmetics, electronics, perfumes, fashion, toys, confectionery, and chocolates at airport retail stores. Travelers pre-order products through Adani OneApp and collect at designated pickup points.
2. Pranaam Meet & Greet Services: Premium airport assistance services sold as packages - Elite (₹5,000 per guest) and Platinum (₹3,500 per guest). Includes lounge access, porter service, baggage assistance, immigration guidance, and buggy service.
3. Co-branded Credit Card Revenue: Revenue share from ICICI Bank co-branded credit cards (Signature and Platinum variants) with up to 7% Adani Reward Points on transactions. Cardholders receive complimentary airport services, lounge access, and travel vouchers.
4. Hotel Booking Commissions: Commission from hotel bookings across domestic and international properties. Platform offers up to 70% off on international hotels and up to 17% on domestic hotels.
5. Flight Booking Services: Revenue from flight ticket bookings for domestic and international routes through the Adani OneApp platform.
6. Airport Cab Booking: Service fees from pre-booked airport taxis and cab services at multiple Indian airports with transparent fixed pricing.
7. Airport Parking Services: Revenue from pre-booked car parking and valet services at Adani airports with 24/7 security and premium options.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Ospree Duty Free operates tax-free retail stores at Adani-managed Indian airports, selling global duty-free merchandise including liquor, cosmetics, electronics, perfumes, fashion items, toys, confectionery, and chocolates to domestic and international travelers. Products are available for in-store purchase and pre-order through the Adani OneApp digital platform with designated airport pickup.

Product overview

Adani OneApp is a unified travel and airport services platform operated by Adani Digital Labs Private Limited, encompassing duty-free shopping, flight and hotel bookings, cab and parking services, meet-and-greet assistance (Pranaam), porter services, lounge access, and bill payments. The platform serves nine Indian airports including Mumbai, Ahmedabad, Guwahati, Navi Mumbai, Jaipur, Lucknow, Thiruvananthapuram, Mangaluru, and Amritsar, offering integrated travel experiences with a co-branded credit card partnership with ICICI Bank. The product portfolio centers on airport convenience services, duty-free retail, and travel bookings as a comprehensive travel companion app.

Differentiator

Problem solved

Functional benefit

Products and services

• Duty Free Shopping Tax-free shopping service for travelers at Adani-managed Indian airports (Mumbai, Ahmedabad, Thiruvananthapuram, Jaipur, Mangaluru, Lucknow, Guwahati, Amritsar), offering liquor, cosmetics, electronics, fashion, toys, perfumes, confectionery, chocolates, and fragrances. Products can be pre-ordered through the Adani OneApp for pickup at the airport duty-free store.
• Pranaam Meet & Greet Service Premium airport concierge service offering end-to-end assistance including warm welcome, baggage check-in and escort, porter service, buggy transit, immigration guidance, duty-free shopping assistance, and lounge access. Available in Elite (₹5,000 per guest) and Platinum (₹3,500 per guest) packages, targeted at premium/VIP travelers, business travelers, families, and elderly travelers.
• Skycap Porter Service Paid porter/skycap service providing hands-free travel assistance from drop-off to check-in counters, baggage carousel at arrivals, and car park, available for both domestic and international flights at Adani airports.
• Lounge Access Airport lounge access service offering comfortable waiting areas with premium amenities for travelers. Available as a standalone service via loungeone.ai and also included in the Pranaam Elite package and Signature Credit Card benefits (16 domestic + 2 international lounge accesses).
• Airport Parking Pre-bookable airport car parking with 24/7 security and valet service. General, premium, and valet parking options available at Mumbai, Ahmedabad, Guwahati, Jaipur, Lucknow, Trivandrum, and Mangaluru airports.
• Food & Beverages Airport dining platform offering restaurants and food options across Indian and international cuisines, including fast food, casual dining, and specialty restaurants at Mumbai, Ahmedabad, Guwahati, Jaipur, Lucknow, Mangaluru, Trivandrum, and Navi Mumbai airports.
• Flight Booking Online flight ticket booking platform for domestic and international flights with fare comparison, special fares for armed forces, students, and senior citizens, integration with multiple airlines (IndiGo, Air India, SpiceJet, Emirates, Etihad, Qatar Airways, and 15+ others), and integration with the Adani Rewards loyalty program.
• Hotel Booking Online hotel reservation service covering domestic and international hotels with deals up to 70% off on international hotels and up to 17% on domestic hotels, with partnerships across major chains including ITC, Taj, Leela, Hilton, Marriott, and Oberoi.
• Cab Booking Airport taxi and cab booking service offering prepaid taxis, radio cabs, and exclusive cab options with fixed pricing and no surge charges. Pre-bookable 3 hours to 60 days in advance across multiple Indian airports, with exclusive bank-partner discounts (Canara, IDBI, HSBC, IndusInd, Kotak, SBI, DBS, Union Bank).
• Adani One ICICI Bank Credit Card Co-branded credit card issued by ICICI Bank in partnership with Adani Digital Labs, powered by Visa. Available in Signature (₹5,000 + GST annual fee, up to 7% Adani Reward Points, ₹5,000 flight voucher, 18 complimentary airport services, 16 domestic + 2 international lounge accesses, Buy 1 Get 1 movie tickets) and Platinum (₹750 + GST, up to 3% Reward Points, ₹2,000 flight voucher, 8 complimentary airport services, 8 domestic lounge accesses, 20% off movie tickets) variants.

Quantifiable outcome

• Earn up to 7% Adani Reward Points on every transaction with co-branded credit card
• +5 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• ICICI BankcoreGTM or Marketing PartnerCo-branded credit card partnership with two card variants (Signature at ₹5,000 and Platinum at ₹750). Provides up to 7% Adani Reward Points on transactions, complimentary airport services, lounge access, and travel vouchers. Card issued by ICICI Bank and powered by Visa.
• VisacoreTechnology or IntegrationPayment network partner for Adani One ICICI Bank co-branded credit cards. Powers all card transactions.
• ITC HotelsminorGTM or Marketing PartnerHotel partner offering exclusive vouchers and benefits for Adani One customers. Featured partner in welcome benefit packages.
• Various Hotel Chains (Taj, Leela, Hilton, Marriott, ITC, Oberoi)minorGTM or Marketing PartnerExtensive hotel partner network for domestic and international hotel bookings with commission-based revenue model.
• BookMyShowminorGTM or Marketing PartnerEntertainment partner offering Buy 1 Get 1 movie tickets for Signature credit card holders and 20% off for Platinum card holders.
• Bank Partners (Canara Bank, IDBI Bank, HSBC, IndusInd, Kotak Mahindra, SBI, DBS, Union Bank)minorGTM or Marketing PartnerBanking partners offering exclusive cab booking discounts and payment integration across the platform.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Gebr. Heinemann: German family-owned travel retailer and one of Europe's largest duty-free wholesalers and operators. Comparable to Ospree in airport retail operations across multi-category merchandise.
• Avolta (formerly Dufry): World's largest travel retailer operating duty-free and duty-paid shops across 70+ countries. Comparable as an airport duty-free concession operator with multi-category merchandise similar to Ospree.
• DFS Group (LVMH): Global duty-free and travel retail leader owned by LVMH, operating in airports worldwide. Directly comparable to Ospree as an airport duty-free concession operator, but at vastly larger global scale.
• Lotte Duty Free: Korea's largest duty-free operator and one of the top global travel retailers. Comparable to Ospree in airport duty-free retail with strong focus on liquor, cosmetics, and tobacco categories.
• King Power International: Thai-headquartered duty-free and travel retail conglomerate. Comparable to Ospree in airport duty-free retail operations with broad multi-category merchandise.

Direct peers

• Delhi Duty Free (DDFS / GMR): Operates duty-free retail at Delhi's Indira Gandhi International Airport, India's largest air hub. Direct competitor to Ospree with similar product mix (liquor, cosmetics, tobacco, confectionery) in the Indian market.
• Flemingo International: Indian-headquartered duty-free operator with presence across Africa, Asia, and Europe. Closest India-headquartered direct competitor to Ospree in travel retail concessions.
• Aer Rianta International (ARI): Dublin-headquartered travel retailer with operations in Indian airports including duty-free concessions. Direct peer competing for similar airport retail contracts.

Regional players

• Bangalore Duty Free: Operates duty-free at Kempegowda International Airport Bengaluru, another major Indian hub. Direct competitor to Ospree within India, though serving a different airport catchment.
• IRCTC (Indian Railway Catering and Tourism Corporation): Operates India's largest online travel booking platform for trains, flights, hotels, and ancillary services. Comparable to Ospree's Adani OneApp in Indian digital travel marketplace and loyalty ecosystem, though focused on rail rather than airports.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/ospreedutyfree

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ospree Duty Free (MTRPL)