Addiko Bank Crna Gora

What Addiko Bank Crna Gora does

Addiko Bank Crna Gora AD Podgorica is a retail and commercial bank operating in Montenegro, wholly owned by Austrian-based Addiko Group, which has banking operations across six Southeast European markets (Austria, Slovenia, Croatia, Serbia, Bosnia and Herzegovina, Montenegro). Founded in 2006 and rebranded from Hypo Alpe Adria Bank in July 2016, the bank serves individual retail consumers, small and medium enterprises (SMEs), and pensioners through a focused product portfolio spanning consumer and SME lending, payment cards, savings products, and digital banking services. The bank is headquartered in Podgorica with branches in Tivat, Herceg Novi (HDL shopping center), and Mall of Montenegro, employing 127 staff.

The bank's technology infrastructure is centered on a multi-channel digital platform comprising Addiko Mobile (native apps on iOS, Android, and Huawei AppGallery), Addiko EBank (internet banking), Addiko Chat Banking on Viber (the first such service in Montenegro, launched 2017), PSD2-compliant Open Banking APIs, and a network of 24/7 deposit-and-withdrawal ATMs (Zona 24/7). Core lending products include cash loans up to EUR 40,000, instant credit at partner merchants (Addiko Instant kredit), mobile-first credit (mKredit, launched 2020 as a Montenegro first), pensioner credits up to EUR 15,000 with voucher incentives, and SME investment loans up to EUR 500,000 over five years. Payment products include Debit Mastercard, a 3-in-1 Mastercard credit card combining revolving, charge, and installment modes (launched 2019), with Apple Pay and Google Pay integrations.

Revenue is generated primarily through interest income from the lending portfolio, commission and fee income from transaction processing, card services, and account maintenance, and deposit-taking across flex savings, term deposits, foreign currency deposits, and children's savings accounts. Pricing is not publicly disclosed; rates are quote-based and vary by product, loan amount, term, and customer profile. The bank's go-to-market combines physical branches with self-serve digital channels, supported by seasonal promotional campaigns, social media presence (Facebook, Instagram, LinkedIn, YouTube), and financial literacy content. The bank has positioned itself as a digital-first challenger in the Montenegrin retail and SME banking segment, with multiple Montenegro-first product launches in mobile credit, chat banking, and electronic bank guarantees.

Name

Addiko Bank Crna Gora

Legal name

Addiko Bank AD Podgorica

Website

https://addiko.me

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

101–250 employees

Short description

Addiko Bank Crna Gora AD Podgorica is a Montenegrin retail and commercial bank serving individual consumers, SMEs, and pensioners through branches, mobile and internet banking, Viber chat banking, and ATM networks. It is a wholly-owned subsidiary of Austrian-based Addiko Group, specializing in consumer lending, payment cards, and digital banking innovation.

Ownership category

akta.pro rank

Headquarters

HQ city

Podgorica

HQ country

Montenegro

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Interest Income: Traditional banking interest income from lending products including consumer loans, mortgages, and business loans
2. Commission and Fee Income: Fees from transaction processing, account maintenance, card services, and payment services
3. Deposit Taking: Retail and corporate deposits including savings accounts, time deposits, and foreign currency deposits

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Addiko Bank Crna Gora is a retail and commercial bank that provides transaction accounts, consumer cash loans, mortgage and SME lending, savings products, debit and credit cards, POS acquiring, and digital banking services (mobile, internet, and chat banking) to individuals and small/medium enterprises across Montenegro. The bank operates a physical branch network alongside digital channels (Addiko Mobile, Addiko EBank, Addiko Bank2Go, and Viber Chat Banking) and 24/7 self-service deposit/withdrawal ATMs.

Product overview

Addiko Bank Crna Gora is a retail and corporate banking institution offering a comprehensive suite of financial products through multiple distribution channels including branches, internet banking (EBank), mobile banking (Mobile and Bank2Go), and chat banking (Viber). The product portfolio centers on transaction accounts (Superb, Relax, Welcome packages), diverse credit products including cash loans, instant credit, mKredit mobile credit, and specialized loans for pensioners and SMEs, savings products (Flex, term deposits, children's savings), and payment cards (Debit Mastercard, 3-in-1 Mastercard credit card, Business cards). Digital banking services include Addiko EBank, Addiko Mobile with Apple Pay/Google Pay integration, and Addiko Chat Banking on Viber – the first such service in Montenegro. Corporate banking offerings include investment loans, working capital facilities, POS terminals, and business account packages.

Differentiator

Problem solved

Functional benefit

Products and services

• Addiko EBank Internet banking platform enabling retail customers to manage accounts, perform transactions, and access banking services online through a web browser.
• Addiko Mobile Mobile banking application providing 24/7 access to finances, instant credit applications, transaction splitting, and contactless payments through Apple Pay and Google Pay integration; available on iOS, Android, and Huawei AppGallery.
• Addiko Mastercard 3 u 1 Versatile credit card combining three functions (revolving credit, charge card with delayed payment, and installment card) that customers can switch between monthly; targeted at retail consumers.
• Debit Mastercard Debit card linked to retail transaction accounts for everyday payments, ATM withdrawals, and contactless transactions.
• Addiko Instant kredit Instant credit available at partner merchant point-of-sale locations, purchasable with only an ID card and no additional documentation.
• Addiko mKredit Mobile-first credit product enabling instant credit applications and approvals through the Addiko Mobile app.
• Addiko gotovinski krediti Cash loans up to 40,000 EUR for retail consumers for purposes including home renovation, property improvement, and personal needs.
• Keš kredit 2 u 1 Combined cash loan product offering two loan features in a single product for retail customers.
• Super keš kredit Premium cash loan product with enhanced benefits and favorable terms for retail customers.
• Krediti za penzionere Specialized credit products for pensioners up to 15,000 EUR with voucher incentives and a permanently free account.
• Superb paket Premium retail account package bundling transaction account services with additional banking benefits.
• Relax paket Mid-tier retail account package offering a balanced combination of transaction services and benefits.
• Welcome paket Entry-level retail account package designed for new customers joining Addiko Bank.
• Flex štednja Flexible retail savings product allowing anytime access to funds with competitive interest rates.
• Oročena štednja Term deposits with fixed interest rates for specified time periods for retail customers.
• Dječja štednja Children's savings product designed to help parents save for their children's future.
• Addiko Bank2Go Digital-first banking service for tech-savvy retail customers preferring a mobile-only banking experience.
• Addiko Chat Banking Viber-based chat banking service enabling retail banking transactions through a chat interface, the first such service in Montenegro.
• Investicioni krediti Investment loans for small and medium enterprises up to 500,000 EUR over 5 years with reduced interest rates.
• Krediti za obrtna sredstva Working capital loans for businesses to fund day-to-day operational expenses.
• POS terminali Point-of-sale terminal services enabling merchants to accept card payments.
• Business S paket Entry-level business account package with essential transaction and payment services for small enterprises.
• Business M paket Mid-tier business account package with expanded services for growing enterprises.
• Mastercard Business Debit kartica Business debit card for corporate transaction accounts enabling company expense management.
• Business Mastercard Revolving kreditna kartica Revolving credit card for business customers with flexible repayment options.
• Addiko Business EBank Internet banking platform for corporate clients to manage business accounts and transactions.
• Addiko Business Mobile Mobile banking application for business customers to manage corporate finances on the go.
• Go Digital in the Western Balkans kreditna linija Specialized credit line supporting digital transformation for small and medium enterprises in the Western Balkans region.
• Uplatno-isplatni bankomati – Zona 24/7 24/7 self-service deposit and withdrawal ATMs enabling cash deposits and withdrawals at any time.
• E-garancija Electronic bank guarantee product, the first such product in Montenegro, enabling digital issuance of bank guarantees for corporate clients.

Quantifiable outcome

• Credit processing time reduced to same hour for qualified applications
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

Five partnerships are on record, tiered minor and core.

• KorteksminorStrategic or Co-development Partner · 7 May 2025Addiko Bank and Korteks signed a Memorandum of Cooperation in May 2025. The partnership aims to develop collaborative initiatives in banking services and technology.
• Women on Boards Adria (WOBA)coreStrategic or Co-development Partner · 5 November 2024Strategic partnership for promoting gender equality and increasing women's representation on supervisory boards in the Western Balkans region. Addiko Bank aims to achieve gender equality by 2025.
• Faculty of Natural Sciences and Mathematics (PMF)minorStrategic or Co-development Partner · 15 November 2019Strategic cooperation with Faculty of Natural Sciences and Mathematics for education and financial literacy initiatives.
• MicrosoftcoreTechnology or Integration · 29 January 2018Addiko Group and Microsoft partnership for advanced customer experience. The collaboration focuses on digital transformation and improved customer service through technology solutions.
• MastercardcoreTechnology or IntegrationStrategic partnership for payment cards including Debit Mastercard, Credit Mastercard (3-in-1 card), and Business cards. Includes Mastercard Ethoca services for transparent transactions.

Scale indicators2 records

Recent moves11 records

Expansion highlights6 records

Direct peers

• Lovćen banka AD: Locally-owned Montenegrin commercial bank providing retail and SME banking products including consumer loans, deposits, and payment services. Direct peer in the domestic Montenegrin banking market.
• Prva Banka Crne Gore: Montenegrin commercial bank offering retail and corporate banking services including consumer lending, SME financing, and digital banking. Comparable as a domestic competitor in the same Montenegrin market segments.
• Hipotekarna Banka: Montenegrin universal bank focused on retail and SME lending, historically strong in mortgage and consumer credit. Directly comparable in product mix and customer segments, competing head-to-head with Addiko in consumer credit.
• NLB Banka Podgorica: Montenegrin subsidiary of NLB Group (Slovenia), offering retail and corporate banking including consumer loans, SME financing, and digital channels. Directly comparable as a regional-group-owned Montenegrin commercial bank with similar target segments.
• Ziraat Bank Montenegro: Montenegrin subsidiary of Turkey's Ziraat Bank, offering retail and SME banking services. Comparable as a foreign-group-owned commercial bank serving the same Montenegrin retail and SME customer base.
• Erste Bank Montenegro: Montenegrin subsidiary of Erste Group, providing retail, SME, and corporate banking products including consumer loans, mortgages, cards, and digital banking. Highly comparable as another foreign group-owned universal bank competing in the same Montenegrin segments.
• Adriatic Bank: Montenegrin retail and SME bank offering consumer loans, deposits, cards, and digital banking services. Direct peer operating in the same market and customer segments as Addiko Crna Gora.
• Crnogorska Komercijalna Banka (CKB): CKB is the largest bank in Montenegro, offering retail, SME, and corporate banking with comparable product breadth (transaction accounts, loans, cards, digital banking). It is the most direct competitor to Addiko in the Montenegrin market across both consumer and SME segments.
• Addiko Bank Srbija: Serbian sister entity of Addiko Group with the same consumer/SME focus and brand identity. Highly comparable as a peer-entity operating the same strategic playbook in a neighbouring SEE market, useful for benchmarking product strategy and digital rollout.

Emerging players

• Nova Banka (Bosnia & Herzegovina): Bosnian retail and SME bank within a regional SEE group, with comparable consumer/SME lending focus and digital banking emphasis. Useful peer for cross-market benchmarking within the Western Balkans banking landscape.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/channel/UCX4bGebq_hOOS35ZPgXOVvw
• Facebookfacebook.com/addiko.me
• LinkedInlinkedin.com/company/addiko-bank-crna-gora
• Instagraminstagram.com/addikobank_crnagora

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Addiko Bank Crna Gora