AiDiDom (Aide Digitale à Domicile)

Name

AiDiDom (Aide Digitale à Domicile)

Legal name

AiDiDom ASBL

Website

https://aididom.be

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Digital Home Assistance / Elderly Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

At-Home Medical Alert Sensors & Smart Home Safety Integrations (HSAHAHAJ)

akta.pro secondary industries

Emergency Dispatch, Call Center Monitoring & Response Services (HSAHAHAG), Emergency Response Systems (PERS) Setup & Home Alerting Solutions (HSABAJAL), Medical Alert / PERS Monitoring (Emergency Response) (BPAKAFAD)

Keywords

• Digital home assistance
• Elderly monitoring systems
• Telehealth monitoring
• Home care technology
• Fall detection devices

Headquarters

HQ city

Saint Marc (Namur)

HQ country

Belgium

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Government Subsidy - Walloon Region: AiDiDom was selected by the Walloon Government to deploy digital home assistance. The project is funded through public subsidy, with installations provided free of charge to eligible beneficiaries (65+ seniors and people with disabilities in Wallonia) until March 2026. Revenue derives from government funding rather than direct customer payments.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

AiDiDom deploys and manages Jeremi, an intelligent home monitoring system installed at the homes of elderly (65+) and disabled beneficiaries in Belgium's Walloon Region. The service consists of discreet sensors and a central communication box that analyze daily living habits, automatically detect falls and behavioral anomalies, and trigger alerts to a 24/7 call center without requiring the beneficiary to press a button. The service is provided free of charge to eligible beneficiaries through Walloon Government subsidy until March 2026.

Product overview

AiDiDom offers a single unified product called Jeremi — a digital home assistance solution for elderly and disabled individuals in Belgium's Walloon Region. The system consists of discreet sensors installed throughout the home and a central communication box that monitors daily living patterns, automatically detecting falls and behavioral anomalies to trigger alerts to a 24/7 call center, enabling beneficiaries to remain safely at home longer.

Differentiator

Problem solved

Functional benefit

Brands

• Jeremi: An intelligent monitoring device installed at beneficiaries' homes that analyzes daily activity patterns and can automatically trigger alerts to a call center in case of abnormal situations. Features include geolocation, automatic fall detection, habit change alerts, emergency call button, and vocal communication with the call center.

Products and services

• Jeremi Digital Home Assistance Jeremi is an intelligent vigilance system installed at beneficiaries' homes, consisting of discreet sensors and a central communication box that monitor daily living activities, automatically detect falls and behavioral anomalies, and send alerts to a 24/7 call center without requiring the beneficiary to press a button. Includes geolocation (indoor and outdoor), two-way voice communication with call center operators, and optional connected objects (watch, bracelet, pendant). Provided free of charge to eligible beneficiaries aged 65+ or with recognized disabilities in the Walloon Region.

Quantifiable outcome

• Planned deployment to ~4000 beneficiaries by 2024-2025

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core.

• ACCOORD (Fédération des services d'aide et de soins à domicile)coreStrategic or Co-development PartnerACCOORD is a federation of 11 home care and coordination centers covering Wallonia and Brussels. It is one of three founding ASBLs that created AiDiDom. The federation promotes patient choice, pluralism, multidisciplinary approach, and coordinator independence.
• FEDOM (Fédération wallonne de services d'aide à domicile)coreStrategic or Co-development PartnerFEDOM is a pluralistic federation created in 1995, grouping 10 home care services across Wallonia with approximately 3,000 workers (family aides, home helps, caretakers, etc.). It is one of three founding ASBLs that created AiDiDom.
• CODEF (Coordination et Défense des Services Sociaux et Culturels)coreStrategic or Co-development PartnerCODEF is a multisectoral, pluralistic employers' federation recognized as a representative organization in the non-profit social sector. It represents over 550 ASBLs in Wallonia and Brussels employing nearly 5,000 workers. CODEF is one of three founding ASBLs that created AiDiDom.
• Walloon Government (Gouvernement de Wallonie)coreStrategic or Co-development PartnerThe Walloon Government selected AiDiDom through public procurement to deploy digital home assistance across Wallonia. The government provides funding through the 'Wallonie-Assistance digitale à domicile' project call, supporting installation of devices for eligible beneficiaries.
• Call Centers (Centrales d'appels)coreStrategic or Co-development Partner24/7 call centers receive alerts from Jeremi devices and respond to beneficiary emergencies. They serve as the human interface for the automated monitoring system, providing around-the-clock monitoring and intervention capability.
• AVIQ (Agence pour une Vie de Qualité)coreStrategic or Co-development PartnerAVIQ is the Walloon health and quality of life agency, shown as a supporting partner on AiDiDom's communications. Part of the European recovery plan funding for the project.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Careium: European (Nordics/UK) provider of PERS, telecare and assistive technology to seniors and vulnerable people, with both button-based alarms and modern sensor-based monitoring - direct comparable on product scope, with broader geographic presence.
• Bosch Healthcare: Established player in home health monitoring and emergency-call systems; provides PERS and home-monitoring hardware/software to European care organizations, overlapping with the Jeremi sensor-and-call-center architecture.
• ADT (medical alert / PERS): Large North-American security/alarm provider with a senior-targeted medical-alert and home-monitoring product line; comparable on dispatch-driven monitoring business model.
• Tunstall Healthcare: UK-headquartered global leader in telecare, PERS and connected-health solutions, supplying monitored alarm and intelligent home-monitoring systems to public and private care organizations across Europe. Directly comparable technology category to Jeremi, with broader geographic footprint.
• Lifeline (Philips): Philips-branded PERS and elderly monitoring service widely deployed in North America and Europe, with button and auto-detection variants - comparable core offering to Jeremi.
• Securitas Healthcare: Security services incumbent with a dedicated healthcare/elder-care vertical offering remote monitoring and assistive technology solutions, comparable in delivery model (24/7 monitored response) and customer base (institutions and vulnerable individuals).
• Chubb Community Care: Major European security and alarm-monitoring player (part of Carrier) offering monitored telecare and PERS solutions for elderly and vulnerable populations; comparable monitoring-and-dispatch model complementing Jeremi's call-center workflows.

Emerging players

• Doro: Swedish company focused on communication, safety and assistive technology for seniors, including telecare solutions and connected devices for elderly users - adjacent to AiDiDom's elderly-empowerment mission.

Direct peers

• Vivago: Finnish company providing intelligent wellbeing monitoring with automatic activity-pattern analysis and alerting for elderly users - functionally equivalent to Jeremi's habit-deviation detection, with 24/7 monitoring services.
• Telesenior: Belgian telecare/PERS provider offering button-based medical alert and televigilance services to seniors. Operates in the same Belgian Francophone market as AiDiDom with comparable elderly and disabled beneficiaries.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/aididom

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AiDiDom (Aide Digitale à Domicile)