Ajax Animal Hospital

What Ajax Animal Hospital does

Ajax Animal Hospital is an independent, single-location small-animal veterinary practice located at 3-369 Finley Ave in South Ajax, Ontario, Canada. Founded circa 1970, the hospital has served the Ajax-Pickering community and the broader Durham Region for over 50 years, and operates under full accreditation from The College of Ontario Veterinarians. The practice is staffed by 11 personnel, including six veterinarians (Dr. Aisling Bough, Dr. Amin Sabzevari, Dr. Farshid T. Dolatshahi, Dr. Lois Adly, Dr. Allan Corber, and Dr. Barbara Findlay), supported by registered veterinary technicians — some holding specialized certifications in canine rehabilitation (CCRT/VCC) and therapeutic laser — along with veterinary assistants and client service representatives.

The hospital delivers a comprehensive suite of veterinary services covering preventive care (wellness exams, vaccinations, parasite prevention, dental care), diagnostics (digital X-ray, ultrasound, in-house lab with IDEXX Reference Laboratory support, tonometry), surgery (spay/neuter, soft tissue, orthopedic), rehabilitation (underwater treadmill, K-Laser Class IV, manual therapy, therapeutic exercise, electrical stimulation), and end-of-life care. Its service mix is bundled under unified clinical protocols, including a formalized Senior Wellness Package priced at CAD $299 plus tax. The facility is equipped with digital X-rays, ultrasound, dental X-ray, therapeutic laser, an underwater treadmill, a stance analyzer, and a Tonopen.

Revenue is generated primarily through fee-for-service veterinary care on a pay-as-you-go basis, with a promotional first-visit exam priced at $95 for new clients. Distribution is direct-to-consumer via phone bookings and in-clinic visits, supplemented by an online store (myvetstore.ca) for pet food and supplies and a VetWise telehealth partnership for after-hours and virtual consultations. The practice maintains referral partnerships with regional 24-hour emergency hospitals and an on-site puppy training partnership with Paws-itive Puppies. Ownership is private and locally held, with no parent company, institutional investors, or external capital reported in the source material.

Name

Ajax Animal Hospital

Legal name

Ajax Animal Hospital

Website

https://ajaxanimalhospital.com

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

11–50 employees

Short description

Ajax Animal Hospital is an independent, accredited small-animal veterinary practice in Ajax, Ontario, founded circa 1970, employing six veterinarians to deliver preventive, surgical, diagnostic, and rehabilitation services to pet owners across the Durham Region.

Ownership category

akta.pro rank

Product category

Veterinary Healthcare Services

NAICS

Veterinary Services (541940)

akta.pro primary industry

Companion Animal Veterinary Clinics & Hospitals (AFAEANAA)

Keywords

• Veterinary medical services
• Small animal healthcare
• Veterinary diagnostics
• Veterinary surgical services
• Veterinary rehabilitation

Headquarters

HQ city

Ajax

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Supply Chain, Operations, Marketing or Sales

Revenue model

1. Veterinary Examination Fees: Routine wellness exams, senior wellness exams, and specialized consultations. First visit promotional pricing at $95 for new clients.
2. Surgical Services: Spays, neuters, abdominal surgeries, surgical biopsies, soft tissue surgery, and orthopedic surgery performed at the clinic.
3. Diagnostic Services: Digital X-rays, ultrasound, bloodwork, urinalysis, and other laboratory testing for disease detection and monitoring.
4. Rehabilitation Services: Physical rehabilitation including underwater treadmill, therapeutic laser, manual therapy, therapeutic exercise, and electrical stimulation therapy. Assessment and treatment by appointment.
5. Senior Wellness Package: Comprehensive senior wellness screening package including physical exam, blood tests, urine test, and 4DX test for dogs. Priced at $299 plus tax.
6. Preventive Care Services: Vaccinations, parasite prevention, dental care, deworming, and heartworm testing for cats, dogs, and other pets.
7. Online Store: Pet food and supplies available through the online store at myvetstore.ca/ajaxanimalhospital.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Ajax Animal Hospital is a full-service veterinary practice providing preventive, medical, diagnostic, surgical, dental, and rehabilitation care for cats and dogs. Services are delivered on-site at its Ajax, Ontario clinic with supporting telehealth consultations and an online store for pet food and supplies. The practice employs six veterinarians and is accredited by the College of Ontario Veterinarians.

Product overview

Ajax Animal Hospital is a single-location veterinary practice providing comprehensive medical, diagnostic, surgical, and preventive health care services for cats and dogs. The offering is structured as a unified veterinary practice with multiple service lines that work together to provide complete pet care. Core services include Veterinary Wellness Exams, Vaccinations (puppy/kitten/adult programs), Surgical Services (spaying, neutering, soft tissue, orthopedic), Senior Care Program, and Rehabilitation Services (manual therapy, hydrotherapy, laser, exercise, electrical stimulation). Additional service modules cover Parasite Control, Dental Care with digital X-ray, Dermatology, Diagnostics (ultrasound, X-ray, tonometry), Bloodwork (in-house lab plus IDEXX reference lab), Microchipping, Weight Management, Nutrition Counselling, Behavioural Counselling, Euthanasia, Heartworm Testing, Deworming, and Arthritis Services. The practice also offers integrated telehealth services through VetWise and an online store via MyVetStore.ca. The hospital features advanced equipment including digital X-rays, ultrasound, laboratory testing, dental suite, rehabilitation gym, and underwater treadmill.

Differentiator

Problem solved

Functional benefit

Products and services

• Veterinary Wellness Exams Comprehensive nose-to-tail physical examinations for cats and dogs, including assessment of eyes, ears, mouth, paws, coat, and breathing, with optional additional diagnostic testing such as blood, urine, fecal analysis, ultrasound, or X-ray. For pet owners in the Ajax, Ontario area.
• Vaccinations for Puppies & Dogs Core and non-core vaccination programs protecting dogs against canine distemper, hepatitis, parvovirus, rabies, Lyme disease, Bordetella, and leptospirosis. For dog owners seeking preventive care.
• Vaccinations for Kittens & Cats Feline vaccination programs protecting against Feline Viral Rhinotracheitis, Feline Calicivirus, Rabies, and Feline Leukemia virus. For cat owners seeking preventive care.
• Surgical Services Surgical procedures including spays, neuters, abdominal surgery, surgical biopsy, soft tissue surgery, and orthopedic surgery. Includes pre-anesthetic testing, anesthesia monitoring, and comprehensive pain management. For pet owners whose animals require surgical intervention.
• Spaying and Neutering Sterilization surgeries for male and female pets, providing health benefits including reduced risk of reproductive cancers and elimination of heat cycle behaviors. For pet owners seeking routine sterilization.
• Senior Care Program Semi-annual wellness visits and a comprehensive senior wellness package for pets 7+ years (5+ for giant breeds), including physical exam, blood tests, urine test, and 4DX test for dogs. For owners of senior cats and dogs.
• Rehabilitation Services Physical rehabilitation for pets recovering from injuries or surgery, including manual therapy, hydrotherapy (underwater treadmill), therapeutic laser, therapeutic exercise, and electrical stimulation therapy (TENS/NMES). For pet owners whose animals require post-injury or post-surgical recovery support.
• Parasite Control & Prevention Year-round parasite prevention programs protecting against ear mites, ticks, fleas, coccidia, heartworms, roundworms, tapeworms, and hookworms through medication, testing, and prevention plans. For pet owners seeking preventive parasite protection.
• Dental Care Services Professional dental cleaning under anesthesia with digital dental X-ray, ultrasonic scaling and polishing, bonded sealant therapy, and tooth extraction, including post-extraction laser therapy. For pet owners seeking dental care for their cats and dogs.
• Dermatology Services Diagnosis and treatment of skin conditions caused by parasites, food allergens, hormone disorders, infections, and environmental allergens through physical exams, blood tests, and biopsies. For pet owners whose animals have skin or allergy issues.
• Diagnostic Services On-site ultrasound and X-ray imaging for real-time internal organ visualization, tumor detection, fracture identification, and organ examination, plus tonometry testing for glaucoma. For pet owners needing diagnostic imaging.
• Bloodwork Services In-house laboratory and IDEXX Reference Laboratory testing for diagnosis and treatment planning, managed by Registered Veterinary Technicians with high quality control standards. For pet owners requiring bloodwork diagnostics.
• Microchipping Permanent identification via a rice-grain-sized microchip implanted at the nape of the neck, registered in the manufacturer database for pet reunification. For pet owners seeking permanent identification.
• Weight Management Exercise and diet programs for overweight or obese pets to prevent health issues such as diabetes, arthritis, high blood pressure, cancer, heart problems, and kidney/liver disease. For pet owners with overweight pets.
• Nutrition Counselling Personalized dietary planning and food recommendations by veterinarians to prevent or manage health issues including malnutrition, allergies, diabetes, and obesity. For pet owners seeking nutritional guidance.
• Behavioural Counselling Consultation addressing unwanted behaviors including separation anxiety, fear/aggression, house-soiling, hiding, and excessive barking through routine, health history, and environment assessment. For pet owners dealing with behavioral issues.
• Euthanasia Services Compassionate, medical-assisted end-of-life care with sedation and painless medication administration, including grief support resources. For pet owners facing end-of-life decisions.
• Heartworm Testing & Prevention Blood testing for heartworm detection with ultrasound and X-ray for organ examination, plus preventive medication and treatment protocols for dogs, cats, and ferrets. For owners of dogs, cats, and ferrets.
• Deworming Services Regular deworming programs starting at 2-4 weeks of age, continuing every 3 months for adult pets, targeting roundworms, hookworms, tapeworms, and protection against zoonotic transmission. For pet owners seeking parasite control.
• Arthritis Services Pain management and treatment plans for arthritis including medication, joint supplements, and rehabilitation therapies such as laser therapy, hydrotherapy, therapeutic exercise, and acupuncture. For owners of pets with arthritis.
• Laser Therapy (K-Laser) Class IV therapeutic laser treatment using light waves to stimulate cellular healing, increase blood/oxygen flow, and release endorphins for pain relief and faster recovery from acute and chronic conditions. For pet owners seeking non-invasive pain management.
• Telehealth Services Virtual and phone appointments with veterinarians and an RVT-operated after-hours phone line through VetWise for immediate pet health guidance and care direction. For pet owners seeking remote consultation.
• Online Store (My Vet Store) E-commerce platform for browsing and purchasing pet food and supplies from home, accessible at myvetstore.ca/ajaxanimalhospital. For pet owners seeking convenient supply purchasing.

Quantifiable outcome

• Senior pets benefit from early disease detection through biannual wellness exams and annual wellness testing

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature7 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• Paws-itive PuppiesminorGTM or Marketing PartnerJan Morgan of Paws-itive Puppies provides puppy training classes at Ajax Animal Hospital. Puppies begin learning as soon as they arrive in homes, and the hospital hosts these classes to help train puppies before problematic behaviours are established.
• VetWisecoreTechnology or IntegrationVetWise provides telehealth services including virtual or phone appointments with veterinarians and an RVT-operated after-hours phone line (647-695-5411). The RVTs help ascertain whether situations are critical and direct pet owners to appropriate care.
• Animal Emergency Clinic of Durham RegioncoreStrategic or Co-development PartnerAfter-hours emergency clinic located at 1910 Dundas St E., Unit B101, Whitby. Phone: 905-576-3031. Serves as the primary referral for emergencies outside regular hours (8am-7pm Monday-Friday).
• Toronto Animal Health PartnersminorStrategic or Co-development Partner24-hour emergency care facility at 1 Scarsdale Road, North York. Phone: 416-380-7400. One of several 24-hour emergency options recommended for critical care.
• Toronto Veterinary Emergency HospitalminorStrategic or Co-development Partner24-hour emergency care at 21 Rolark Drive, Scarborough. Phone: 416-247-8387. Alternative 24-hour emergency option for critical pet care.
• Lakeshore Animal Health PartnersminorStrategic or Co-development Partner24-hour emergency care at 806 Southdown Road, Mississauga. Phone: 905-858-6767. Additional 24-hour emergency option for pet owners.
• The College of Ontario of VeterinarianscoreOthersAccrediting body that has granted accreditation to Ajax Animal Hospital, demonstrating compliance with standards for providing quality veterinary care.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• VetStrategy: Canadian veterinary practice acquisition group that consolidates independent companion animal hospitals across Ontario and other provinces. Directly comparable because it acquires and operates the same single-location, multi-service vet clinic model that Ajax Animal Hospital represents.
• National Veterinary Associates (NVA): US-based veterinary consolidator owning a large portfolio of companion animal hospitals and specialty/emergency clinics. Comparable as both a competitor and a potential acquirer of independent general practice clinics like AAH.
• Banfield Pet Hospital: Largest general veterinary practice network in North America, located primarily inside PetSmart stores. Comparable because it delivers the same general companion animal medicine, preventive care, and surgery services at scale that AAH provides at a single site.
• BluePearl Veterinary Partners: Network of specialty and emergency veterinary hospitals in North America. Comparable as a higher-acuity competitor in the same regional catchment and a referral pathway for cases beyond AAH's general practice scope.
• VCA Animal Hospitals: One of the largest companion animal veterinary hospital networks in North America, now part of Mars Veterinary Health. Comparable because it operates multi-doctor general practice and specialty hospitals offering the same core service lines (wellness, surgery, diagnostics, dental).

Regional players

• Toronto Veterinary Emergency Hospital: 24-hour emergency veterinary facility in Scarborough, Ontario. Comparable as a regional after-hours referral partner serving the same eastern GTA patient population that AAH formally redirects outside business hours.
• Toronto Animal Health Partners: 24-hour emergency and specialty veterinary hospital in North York. Comparable as a regional referral partner listed in AAH's after-hours network, serving the same Greater Toronto Area pet-owner population with specialty services AAH does not offer.
• Lakeshore Animal Health Partners: 24-hour emergency and specialty veterinary hospital in Mississauga, Ontario. Comparable as a regional referral partner serving the same southwestern GTA pet-owner base AAH draws from.
• Animal Emergency Clinic of Durham Region: After-hours emergency veterinary hospital in Whitby, Ontario, and a core referral partner of AAH. Comparable as a regional veterinary provider serving the same Durham Region pet-owner base with overlapping (emergency) capabilities.

Emerging players

• Mission Veterinary Partners: US-based veterinary consolidator building a network of companion animal hospitals. Comparable as a consolidator peer that targets single-location and multi-doctor general practices of the size and profile of Ajax Animal Hospital.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/AjaxAnimalRehab
• YouTubeyoutube.com/channel/UCKSc3qdjqDDyQNjM3VFB5Qw
• Facebookfacebook.com/AjaxAnimalRehab
• Instagraminstagram.com/AjaxAnimalRehab
• LinkedInlinkedin.com/company/ajax-animal-hospital

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ajax Animal Hospital