Allô Bernard

Name

Allô Bernard

Legal name

Association Allô Bernard

Website

https://allo-bernard.fr

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Concierge Services

NAICS

Services to Buildings and Dwellings (5617), Other Services to Buildings and Dwellings (56179), Facilities Support Services (56121)

SIC

Services-To Dwellings & Other Buildings (7340), Operators Of Apartment Buildings (6513)

akta.pro primary industry

HOA / Condominium Association Management (BPAJAFAH)

akta.pro secondary industries

Porterage & Concierge Services (BPABAEAC), Homeowners Association (HOA) Management (BPAJAHAB)

Keywords

• Residential concierge services
• Building management services
• Property concierge
• Marketplace concierge
• Cooperative concierge

Headquarters

HQ city

Toulouse

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure

Distribution channels1 record

Core offering

Allô Bernard provides on-site concierge services for residential buildings in Toulouse under contract with Syndics (building management companies), managing common-area presence and resident-facing services. From September 2023 the company also delivers concierge activities at the Halles de la Cartoucherie public market. Operations are being reorganised under a SCIC (cooperative) structure developed by SCOP Palanca.

Product overview

Allô Bernard is a concierge service company (SCIC/association) based in Toulouse, France, developed by SCOP Palanca. The company operates two main concierge service offerings: residential concierge services under contract with building managers (Syndics), and concierge services for the Halles de la Cartoucherie marketplace. The company's activities are currently undergoing reorganization.

Differentiator

Problem solved

Functional benefit

Products and services

• Conciergerie de Résidences On-site residential concierge services for apartment complexes and residential buildings in Toulouse, delivered under contract with the building's Syndic (building management company). Covers common-area presence, resident-facing services, and day-to-day building concierge duties.
• Conciergerie des Halles de la Cartoucherie Visitor-facing on-site concierge services at the Halles de la Cartoucherie public market in Toulouse, providing assistance, information, and support to market visitors starting September 2023.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• SCOP PalancacoreOthersSCOP Palanca is the cooperative organization that developed Allô Bernard. The conciergerie is described as being 'développée par la SCOP Palanca' (developed by SCOP Palanca), indicating a parent-subsidiary or origin relationship. SCOP stands for Société Coopérative de Production.
• Syndics (Building Management Companies)coreStrategic or Co-development PartnerAllô Bernard operates under contracts with Syndics (building management companies) to provide concierge services for residential buildings. This is the primary business model where building managers engage Allô Bernard for professional concierge services for their managed properties.

Recent moves6 records

Expansion highlights3 records

Emerging players

• Brigad: France-based staffing marketplace connecting hospitality and service workers with short-term missions. Adjacent to Allô Bernard's concierge-staffing model and relevant for the operational labor supply that underpins residential concierge services.
• Mobalib: French platform offering services and amenities to residents of managed housing. Comparable to Allô Bernard in serving residents of managed French residential properties through third-party service partnerships.

Broad incumbents

• Foncia: One of France's largest property management and Syndic companies, managing residential buildings nationwide. Relevant as a broad incumbent whose Syndic relationships and managed-building base represent the customer channel Allô Bernard serves.
• Citya Immobilier: Major French residential property management and Syndic firm with national coverage. Comparable to Allô Bernard's customer base of Syndic-managed buildings and indicative of the broader market context.

Direct peers

• Alentoor: French online platform aggregating local personal and household services including concierge offerings. Comparable as a French concierge/lifestyle-services intermediary targeting residents.
• Welmo: French residential and corporate concierge platform connecting users with local service providers. Comparable to Allô Bernard in operating a concierge model targeted at French residents and property managers.
• Qweek: France-based concierge and quality-of-life-at-work services company serving both residential and corporate clients. Closely aligned with Allô Bernard's model of providing recurring concierge services to managed properties.
• Sherpa Conciergerie: French concierge services provider offering residential and corporate concierge solutions. Directly comparable to Allô Bernard in its focus on French-language residential concierge services to property managers and residents.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/all%C3%B4-bernard

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Allô Bernard