Ambulance Radio Programme
- Company typePrivate
- Founded2005
- HeadquartersBarnsley, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingServices
Ambulance Radio Programme firmographics
Firmographics- Name
- Ambulance Radio Programme
- Legal name
- Ambulance Radio Programme
- Website
- https://ambulanceradioprogramme.nhs.uk
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
Ambulance Radio Programme industry classification
Industry- Product category
- Public Safety Communications Infrastructure
- NAICS
- Security Systems Services (except Locksmiths) (561621), Computer Systems Design and Related Services (54151), Security Systems Services (56162)
- SIC
- Radiotelephone Communications (4812), Telephone Communications (No Radiotelephone) (4813), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Emergency Communications, Alerting & Public Warning Systems (HLAJAGAF)
- akta.pro secondary industries
- Emergency Communications & Dispatch (911/112/999, PSAP) (BPAIAGAD), Public Address, Mass Notification & Emergency Communications Integration (BPAKAGAG)
Keywords
Where Ambulance Radio Programme is headquartered
LocationHeadquarters
- HQ city
- Barnsley
- HQ country
- United Kingdom
- HQ region
- Europe
Offices4 records
Markets served
Ambulance Radio Programme business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Technology or R&D, Personnel, Supply Chain, Infrastructure, Operations
Revenue model
- Government-Funded Programme Delivery: ARP operates as a centrally funded NHS national programme. The Department of Health and Social Care (DHSC) and the Association of Ambulance Chief Executives (AACE) have empowered ARP with an ongoing annual budget in excess of £100m to deliver national scale communication solutions across UK Ambulance Services.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels8 records
Ambulance Radio Programme product offering
Product offeringCore offering
The Ambulance Radio Programme (ARP) is a centrally-funded NHS national programme that procures, designs, deploys, and supports critical communication infrastructure for all 13 UK Ambulance Service Trusts. Its core offering comprises three integrated technology systems: the Control Room Solution (CRS) using the Frequentis LifeX application, the Mobile Data Vehicle Solutions (MDVS) running on Panasonic Toughbook tablets with the National Mobilisation Application, and the SCL3 Handheld Programme providing Sepura broadband devices — all delivered over the Airwave TETRA network with a migration path to the Emergency Services Network (ESN).
Product overview
The Ambulance Radio Programme (ARP) delivers a portfolio of critical communication systems to NHS Ambulance Trusts across England, Scotland and Wales. The core portfolio consists of: (1) CRS (Control Room Solution) — the Frequentis LifeX application providing dispatcher-to-crew multimedia communications installed in control rooms; (2) MDVS (Mobile Data Vehicle Solutions) — vehicle-installed hardware and the National Mobilisation Application (NMA) running on Panasonic TOUGHBOOK tablets, providing Sat Nav and mobilisation functionality; and (3) the SCL3 Handheld Programme — new Sepura broadband hand-portable devices for frontline staff. These systems operate over two complementary network infrastructures: the existing Airwave TETRA network and the emerging Emergency Services Network (ESN) built on 4G. ARP also provides ongoing in-life service management including incident management, 24/7 service desk, and multi-supplier coordination. The CRS rollout completed across all 13 ambulance trusts in November 2024, and MDVS deployments have reached over 5000 vehicle installations.
Differentiator
Problem solved
Functional benefit
Products and services
- Control Room Solution (CRS) A multimedia communication platform based on the Frequentis LifeX application that enables ambulance control room dispatchers to communicate with operational crews in the field via voice and data, replacing legacy ICCS (Capita DS2000) systems across all UK ambulance trusts.
- Mobile Data Vehicle Solutions (MDVS) An in-vehicle communication and mobilisation system comprising Panasonic Toughbook tablets running Windows 10 LTSC, the National Mobilisation Application, vehicle routers, mounts, antennas, and cabling — installed in Dual Crewed Ambulances and Rapid Response Vehicles to replace legacy Mobile Data Terminals.
- SCL3 Handheld Programme A national procurement and deployment programme for Sepura SCL3 next-generation broadband hand-portable mission-critical communications devices that support LTE-only or hybrid TETRA and 4G/5G operation, enabling frontline ambulance staff migration from Airwave TETRA to ESN/MCX services.
- Emergency Services Network (ESN) A government-selected 4G/LTE-based network intended to replace the Airwave TETRA network, providing fast, secure voice, video and data communications for emergency responders with improved coverage in remote and rural areas of Great Britain.
- ARP In-Life Service Management Ongoing operational support services for all deployed communication systems, including 24/7/365 Service Desk, incident management, change management, and multi-supplier coordination across the UK ambulance estate.
Quantifiable outcome
- 5000+ MDVS installations completed as of August 2024, with a run rate of 100 installations per week across the country
- +5 more outcomes
Companies that use Ambulance Radio Programme
Customer profileNamed customers12 records
Segments3 records
Ideal customer profiles2 records
Ambulance Radio Programme technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Ambulance Radio Programme partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- FrequentiscoreFrequentis provides the LifeX application, the CRS (Control Room Solution) used by ambulance dispatchers to communicate with ambulance crews. The CRS rollout using LifeX was completed across all trusts by November 2024. Andy Madge, Frequentis UK Managing Director, noted LifeX providing cutting-edge communication and location technology to emergency services. Also provided Dispatch Communications Server (DCS) platform for Airwave provision.
- SepuracoreSepura was awarded the contract to supply the Department of Health and Social Care via ARP with over 16,500 SCL3 broadband hand-portable devices for 11 English NHS Ambulance Trusts. The SCL3 device supports LTE only or hybrid TETRA and 4G/5G modes, providing a migration path from Airwave TETRA to ESN/MCX services. The contract includes a full ecosystem of accessories and MDM (Mobile Device Management) service.
- TerrafixcoreTerrafix was a key supplier for the MDVS (Mobile Data Vehicle Solutions) programme, providing the mobile data hardware ecosystem and National Mobilisation Application (NMA) development. Terrafix worked with ARP on the national MDVS rollout to English and Welsh Ambulance Trusts. Managing Director Chris Green noted reaching 999 installations as a 'fantastic achievement'.
- TelentcoreTelent provided installation engineers who performed MDVS hardware and software installations directly into ambulances across all English and Welsh Ambulance Trusts. Telent's Head of Operations for ARP Grant Cowans noted 999 ambulance installations as a milestone achievement. Also supported Welsh ambulance rollout alongside Panasonic and WAST.
- Panasonic (TOUGHBOOK)corePanasonic provided TOUGHBOOK rugged mobile devices for the MDVS programme, deployed in Rapid Response Vehicles and Dual Crewed Ambulances across England and Wales. Panasonic worked with partners Centerprise, Terrafix, and Telent. Also involved in Welsh ambulance service rollout with vehicle upgrades at Panasonic's European Configuration and Service Centre in Cardiff.
- Centerprise International LtdcoreCenterprise International Ltd supported the MDVS rollout across English and Welsh Ambulance Trusts as part of the Terrafix-designed MDVS hardware solution. Public Sector Director Jon Elliott noted the programme continuing to gather momentum with trusts initiating pilot programmes.
- Ordnance SurveycoreOrdnance Survey provides the authoritative mapping location data underpinning the National Mobilisation Application's in-cab navigation. DHSC contracted Terrafix via the Public Sector Geospatial Agreement (PGSA) licence to build the application. OS Managing Director of National Mapping Services John Kimmance noted the essential data being delivered to vehicles and supporting emergency responders. ARP participated in OS's inaugural Emergency Services Showcase with HRH Princess Royal.
- Airwave (Airwave Solutions Ltd)coreAirwave provides the critical voice communication network (TETRA-based) used by all ambulance services in England, Scotland and Wales. The Airwave Network covers 99% of Great Britain's landmass and forms part of the nation's Critical National Infrastructure. ARP works with Airwave for both CRS and MDVS systems, with DCS platform enabling digital connection to Airwave network supporting ESN transition.
- SSS (Supplier Security Services)minorSSS supported the Scottish Ambulance Service CRS go-live alongside ARP and Frequentis/Airwave.
- Department of Health and Social Care (DHSC)coreDHSC, along with the Association of Ambulance Chief Executives (AACE), established ARP and provides its ongoing budget in excess of £100m per annum. DHSC contracts Sepura via ARP for the SCL3 handheld programme.
- Association of Ambulance Chief Executives (AACE)coreAACE, representing all UK Ambulance Service Chief Executives, co-established ARP with DHSC and provides strategic governance and mandate for the national programme.
Scale indicators12 records
Recent moves6 records
Expansion highlights5 records
Ambulance Radio Programme competitors and assessment
Company assessmentEmerging players
- Terrafix: UK-headquartered software and systems provider that built ARP's National Mobilisation Application (NMA) and contributed to the MDVS hardware ecosystem. Comparable as a specialist mobile-data and mapping software partner for UK ambulance operations.
- Panasonic TOUGHBOOK: Rugged mobile computing brand selected by ARP for MDVS deployment in DCAs and RRVs across England and Wales. Comparable as a ruggedised mobile-data hardware provider serving frontline emergency response vehicles.
- Zetron: US-headquartered mission-critical communications provider offering control-room, dispatch and integrated command-and-control solutions for emergency services. Comparable as an alternative CRS-type vendor to Frequentis in the public-safety market.
- Hytera: Global provider of TETRA, LTE and 5G mission-critical communications equipment for police, fire and ambulance services. Comparable as a competing vendor in the same mission-critical handheld and infrastructure category ARP procures from.
- Telent Technology Services: UK-based technology services provider that performs ARP's nationwide vehicle MDVS installations. Comparable as a mission-critical communications installation and integration services partner within the UK emergency-services sector.
Direct peers
- Sepura: UK-headquartered mission-critical radio and broadband device manufacturer contracted by ARP via DHSC to supply 16,500+ SCL3 hand-portable devices. Direct peer in TETRA/4G/5G mission-critical communications hardware for emergency services.
- Frequentis: Austrian-headquartered control-room solutions vendor whose LifeX application is the CRS platform ARP has rolled out nationally across all 13 UK Ambulance Trusts. Direct peer as a mission-critical control-room technology provider in the public-safety sector.
- Home Office Emergency Services Mobile Communications Programme (ESMCP): The UK Home Office's national programme responsible for delivering the Emergency Services Network (ESN) to police, fire and ambulance services. Directly comparable as a sister UK government national programme for emergency services communications infrastructure, sharing the ESN migration dependency.
- Motorola Solutions (Airwave Solutions): Provider of the Airwave TETRA network that ARP currently relies on for voice communications across 99% of Great Britain, and now a key ESN delivery partner. Comparable as the underlying mission-critical communications network operator serving UK emergency services.
Broad incumbents
- BAE Systems Digital Intelligence (Applied Intelligence): Major defence and public-safety technology provider with mission-critical communications and command-and-control capabilities used by UK emergency services. Comparable as a broader incumbent offering overlapping public-safety technology capabilities to ARP's domain.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Ambulance Radio Programme social profiles
Digital presenceAmbulance Radio Programme financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ambulance Radio Programme leadership team
Management profileNumber of profiles
Profiles10 records
Ambulance Radio Programme funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ambulance Radio Programme M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ambulance Radio Programme
What does Ambulance Radio Programme do?
The Ambulance Radio Programme (ARP) is a centrally-funded NHS national programme that procures, designs, deploys, and supports critical communication infrastructure for all 13 UK Ambulance Service Trusts. Its core offering comprises three integrated technology systems: the Control Room Solution (CRS) using the Frequentis LifeX application, the Mobile Data Vehicle Solutions (MDVS) running on Panasonic Toughbook tablets with the National Mobilisation Application, and the SCL3 Handheld Programme providing Sepura broadband devices — all delivered over the Airwave TETRA network with a migration path to the Emergency Services Network (ESN).
Is Ambulance Radio Programme a public or private company?
Ambulance Radio Programme is a private company. It is classified as state government owned and is currently operating.
When was Ambulance Radio Programme founded?
Ambulance Radio Programme was founded in 2005. It employs 51 to 100 people.
Where is Ambulance Radio Programme based?
Ambulance Radio Programme is headquartered in Barnsley, United Kingdom, in the Europe region.
How does Ambulance Radio Programme make money?
One revenue line is on record: government-Funded Programme Delivery.
Who are Ambulance Radio Programme's main competitors?
Emerging players on record are Terrafix, Panasonic TOUGHBOOK, Zetron, Hytera and Telent Technology Services. Direct peers are Sepura, Frequentis, Home Office Emergency Services Mobile Communications Programme (ESMCP) and Motorola Solutions (Airwave Solutions). BAE Systems Digital Intelligence (Applied Intelligence) is listed as a broad incumbent.
Does Ambulance Radio Programme have an API?
No public API is recorded for Ambulance Radio Programme.
What industry is Ambulance Radio Programme in?
Ambulance Radio Programme's product category is Public Safety Communications Infrastructure. Its primary akta.pro industry code is HLAJAGAF, Emergency Communications, Alerting & Public Warning Systems, with a secondary code of BPAIAGAD, Emergency Communications & Dispatch (911/112/999, PSAP). Its NAICS code is 561621 and its SIC code is 4812.