Andersen Heating & Cooling

What Andersen Heating & Cooling does

Andersen Heating & Cooling is a privately held, family-owned residential HVAC services company headquartered in Charlotte, North Carolina, operating continuously since 1984. The company is certified woman-owned and veteran-owned, holds North Carolina HVAC contractor license #L.34538, and is BBB A-rated with a 4.9 Google star rating. It serves homeowners across the Charlotte metropolitan area and more than 20 surrounding towns in North and South Carolina, including Matthews, Huntersville, Concord, Gastonia, Rock Hill, and Fort Mill.

Andersen's core technical offering is AC and heating repair, installation, and replacement across central air conditioners, heat pumps, ductless mini-splits, and furnaces. Service delivery is grounded in NATE-certified technicians, ACCA membership, Manual J load calculation for proper system sizing, advanced diagnostic tools, and on-truck inventory of common replacement parts, enabling most single-system replacements to be completed in a single day. Adjacent service lines include water heater service, whole-home generator installation, and an indoor air quality portfolio comprising air purifiers, UV-C lights, whole-house dehumidifiers, and Phenomenal Aire Cold Plasma Generator technology. Authorized-dealer relationships cover American Standard, Bryant, Goodman, Rheem, Mitsubishi Electric, Bosch, and Honeywell.

The business model combines transactional one-time billings (repairs and installations) with a subscription maintenance plan that delivers two yearly inspections, priority service, and discounted repairs. Customer acquisition runs through an online quote system, phone scheduling, and a broad social media presence, with financing offered through Wells Fargo and Synchrony (including a 0% promotion on AC repair through 07/31/26). Service is available 7:30am to midnight, every day of the year, with no premium for weekend appointments. Cumulative customer count exceeds 8,000 and the company completes 750+ projects per year from a single Charlotte dispatch location.

Name

Andersen Heating & Cooling

Legal name

Andersen Heating and Cooling

Website

https://andersenservices.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

1–10 employees

Short description

Andersen Heating & Cooling is a family-owned residential HVAC service company serving Charlotte, NC and surrounding areas since 1984, offering AC/heating repair, installation, maintenance, water heater, generator, and indoor air quality services.

Ownership category

akta.pro rank

Product category

Residential HVAC Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Electrical Work (1731)

akta.pro primary industry

HVAC System Replacement & Change-Outs (HSAOAGAB)

akta.pro secondary industries

Air Conditioner (AC) Repair & Maintenance (HSAOAHAF), Heat Pump Repair & Maintenance (HSAOAHAD), HVAC & Refrigeration Contracting (IMAFALAB)

Keywords

• Residential HVAC services
• Heating and cooling repair
• HVAC system installation
• Indoor air quality
• Water heater services

Headquarters

HQ city

Charlotte, NC

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales

Revenue model

1. HVAC Repair Services: One-time service calls for AC and heating repairs including refrigerant leaks, compressor failures, furnace malfunctions, and thermostat problems. Upfront pricing with no extra charge for weekend appointments.
2. HVAC Installation: New AC, heat pump, central air, ductless mini-split, and furnace installation and replacement. Includes in-home load assessment, equipment removal, full installation of refrigerant lines, electrical, thermostat, and startup calibration.
3. Maintenance Plan: Preferred maintenance program with two yearly safety inspections, 24-hour response time, priority service, and discounted repairs. Service call fee waived for active maintenance plan customers.
4. Parts and Filters: Online filter store and shop for HVAC supplies including air filters.
5. Water Heater Service: Water heater installation and service for Charlotte-area homeowners.
6. Generator Installation: Whole-home generator installation services.
7. Indoor Air Quality Solutions: Air purifiers, UV-C light installations, whole-house dehumidifiers, and Phenomenal Aire Cold Plasma Generator installations.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Andersen Heating & Cooling sells and delivers residential HVAC repair, installation, and maintenance services to homeowners in the Charlotte, NC metropolitan area. Core work covers air conditioning and heating repair, full system installation and replacement (central air, heat pumps, ductless mini-splits, furnaces), and a recurring preferred maintenance plan. Complementary services include water heater installation, whole-home generator installation, indoor air quality solutions, and an online store for HVAC filters and supplies.

Product overview

Andersen Heating & Cooling is a local HVAC service company offering a unified portfolio of residential heating and cooling services. The core offerings include AC and heating repair, installation, and replacement services (central air conditioners, heat pumps, ductless mini-splits, and furnaces). These are supported by add-on services including an HVAC Maintenance Program for ongoing system care, water heater service, whole-home generator installation, and indoor air quality solutions (air purifiers, UV-C lights, dehumidifiers, and Phenomenal Aire Cold Plasma Generator technology). The company also operates an online filter shop and provides financing options through Wells Fargo and Synchrony. A community initiative called Armed Forces Heroes donates HVAC systems to veterans.

Differentiator

Problem solved

Functional benefit

Brands

• Armed Forces Heroes: Community outreach program that donates new HVAC systems or water heaters to deserving veterans in the Charlotte area
• We Have Heart

Products and services

• Air Conditioning Repair

Quantifiable outcome

• Most single-system replacements completed in one day
• +4 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature2 records

Partnerships

Six partnerships are on record, tiered core.

• American StandardcoreTechnology or IntegrationBrand partner for AC and heating equipment installation. Andersen installs American Standard central AC units, heat pumps, and other HVAC products.
• BryantcoreTechnology or IntegrationBrand partner for heating and cooling equipment. Authorized Bryant dealer for furnaces, AC units, and heat pumps in the Charlotte area.
• GoodmancoreTechnology or IntegrationBrand partner for HVAC equipment including air conditioners, furnaces, and heat pumps. Authorized Goodman dealer.
• RheemcoreTechnology or IntegrationBrand partner and ProPartner for water heaters and HVAC equipment. Authorized Rheem installer for Charlotte area.
• Mitsubishi ElectriccoreTechnology or IntegrationBrand partner for ductless mini-split systems and heat pumps. Authorized Mitsubishi installer.
• BoschcoreTechnology or IntegrationBrand partner for HVAC equipment including heat pumps and water heaters.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Others

• Rheem (Rheem Manufacturing): Major HVAC and water heater OEM. Andersen is an authorized Rheem ProPartner, and Rheem's broader dealer ecosystem defines the competitive supply-side context in which Andersen operates.

Direct peers

• Coolray Heating & Cooling: Regional residential HVAC service and replacement company serving the Southeast U.S. Overlaps with Andersen on residential AC/heating repair, install, and maintenance in nearby geographies with similar marketing and financing offers.
• Service Experts Heating & Cooling: National residential HVAC service and replacement franchise operating across multiple U.S. metros. Directly comparable to Andersen in offering AC/heating repair, install, and maintenance with financing and subscription-style service plans.
• Apollo Heating & Cooling: Multi-location residential HVAC service company serving parts of the Carolinas. Directly comparable to Andersen in target customer, service mix (repair, install, maintenance), and Southeast U.S. operating region.
• One Hour Heating & Air Conditioning: Residential HVAC service franchise with strong brand emphasis on punctual, on-time service. Closely comparable to Andersen in service-based residential HVAC delivery, membership/maintenance programs, and local franchise operations.
• TemperaturePro: Residential HVAC service and replacement franchise operating across multiple U.S. metros. Closely comparable to Andersen in homeowner-focused service delivery, financing options, and subscription-style maintenance plans.

Broad incumbents

• Carrier Dealers (Carrier Corporation): Carrier operates a broad network of local dealers/installers that sell, install, and service Carrier HVAC equipment. Local Carrier dealers directly compete with Andersen for residential replacement and service jobs in the Charlotte market.
• Trane (Trane Technologies): Major HVAC OEM with a large Comfort Specialist dealer network providing residential AC/heating sales, installation, and service. Andersen competes against Trane-affiliated local dealers for premium replacement jobs.

Emerging players

• Benjamin Franklin Plumbing: National residential plumbing service franchise. Comparable in operating model to Andersen (in-home residential service, membership/maintenance programs, financing) and adjacent given Andersen's water heater service line.
• Mister Sparky Electric: National residential electrical services franchise. Comparable to Andersen's electrical-scope work inside HVAC installs and to the same homeowner customer base, though focused on a different trade.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/andersenhvac
• YouTubeyoutube.com/@AndersenServicesCharlotte
• Facebookfacebook.com/AndersenServices
• LinkedInlinkedin.com/company/andersen-heating-&-cooling
• Instagraminstagram.com/andersenhvac

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Andersen Heating & Cooling