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Section

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uuid003vi7m

Namestring
Section
Legal namestring
Section AI
Company typeenum
Private
Founded yearint
2019
Descriptiontext

Section (legal entity Section AI, formerly Section School) is a US-based, private AI workforce-transformation company founded in 2019 that sells enterprise AI training, coaching, and adoption-measurement services to organizations of 1,000+ employees. The company offers two core SaaS products — Section HQ, a command center for Heads of AI that tracks AI usage, measures AI fitness, surfaces real-time insights, and manages transformation roadmaps, and Section Coach, a personalized AI coaching platform that delivers guided modules, workflow identification, and certification. These are complemented by professional services including AI Transformation Planning sprints, Leadership Coaching workshops, a Head of AI Bootcamp certification program, AI Strategy Support via embedded consultants, Workflow Automation delivered in 8-week engagements, and newly launched Agentic AI Workshops.

Section monetizes through four streams: enterprise professional-services engagements, recurring platform subscriptions to Section HQ and Section Coach, paid/free events (the AI Leadership Summit, AI Strategy Summit, AI ROI Conference), and consumer offerings (Courses and Memberships). Pricing is custom and quote-based for enterprise clients, with a stated minimum of organizations with 100+ employees for AI transformation services, indicating a deliberate focus on larger accounts where multi-year contract values and measurable ROI justify the service intensity.

The company targets a buyer set that includes enterprise transformation leaders, Chief AI Officers, and Heads of AI, and lists Johnson & Johnson, Nike, Unilever, Publicis, Mercer, Okta, Oura Ring, Pernod Ricard, Tapestry, Autodesk, Horizon Media, Agital, and Sidearm Sports as customers. It also pursues vertical-specific deployments in Insurance, US Mortgage/Real Estate, and Canadian Wealth Management, and operates a BSI-partnered AI Academy in Australia through its former Section School arm. The go-to-market motion is enterprise field sales backed by thought-leadership content (annual AI Proficiency Report built on 5,000+ surveyed knowledge workers) and a recurring community events calendar.

Short descriptiontext

Section (Section AI) is a US enterprise AI transformation platform founded in 2019, offering Section HQ and Section Coach along with coaching, certification, and workflow automation services to drive AI adoption and ROI at organizations of 1,000+ employees.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
51–100
akta.pro rankint
HeadquartersNew York, United States
HQ citystring
New York
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Offices1 record

Each record includes

City, Country, Type, Description, Source

Keyword5 values
enterprise AI training, workforce transformation, AI coaching platform, AI adoption software, corporate learning services
Industry3 codes
1Data, Analytics & AI Training (BI, Data Engineering, ML/GenAI)
CodeBPAEANAHPrimaryYes
2AI Observability, Monitoring & Evaluation Platforms (Drift, Quality, Safety)
CodeHDAEANAFPrimaryNo
3AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI)
CodeHDAEANAIPrimaryNo
NAICS code3 codes
  • Computer Training611420
  • Convention and Trade Show Organizers561920
  • Software Publishers5132
SIC code1 code
  • Services-Computer Programming Services7371
Product category
Enterprise AI Training and Adoption Software
GTM motion1 record

Each record includes

Type, Description, Source

Revenue model4 records
1Enterprise Training and Transformation Services
TypeProfessional Services
Description

Revenue generated through enterprise AI transformation consulting, leadership coaching, workflow automation services, and the Head of AI Bootcamp certification program. Services include AI transformation planning sprints, custom workshops for leadership activation, and embedded consultant support.

sectionai.com
2Platform Subscriptions
TypeSubscription Recurring
Description

Section HQ and Section Coach platform access sold as subscriptions to enterprise clients. These SaaS-style platform products provide ongoing value through usage tracking, coaching modules, and workflow management tools.

sectionai.com
3Event and Conference Revenue
TypeSubscription Recurring
Description

Revenue from events including The AI Leadership Summit, The AI Strategy Summit, and The AI ROI Conference, with both free and paid registration options.

sectionai.com
4Consumer Courses and Memberships
TypeSubscription Recurring
Description

Individual consumer offerings including AI courses and year-round membership programs for ongoing coaching, courses, and community access.

sectionai.com
Marketing channels6 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels4 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components4 values
Personnel, Technology or R&D, Marketing or Sales, Operations
Pricing details1 tier
1Enterprise AI Transformation - Custom pricing based on scope
ModelSubscriptionBilling cadenceMulti-year contract
Notes

Enterprise services include AI transformation planning, leadership coaching, workflow automation, and Head of AI Bootcamp. Pricing is customized based on organizational size and transformation scope. Minimum engagement appears to be for organizations with 100+ employees.

sectionai.com
GTM typeB2B and B2C
B2B and B2C
Offering typeSoftware
Software
Core offering1 text field

Section sells an enterprise AI training and adoption platform consisting of Section HQ (a command center for measuring, guiding, and scaling AI adoption) and Section Coach (personalized AI coaching for employees), bundled with professional services such as AI Transformation Planning, Leadership Coaching, Workflow Automation, the Head of AI Bootcamp certification, and Agentic AI Workshops. It also offers consumer AI courses and year-round memberships, plus industry events including the AI Leadership Summit and AI ROI Conference. Customers are large enterprises (minimum 100+ employees) that have invested in AI tools but lack measurable workforce adoption and ROI.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 5 values shown
  • 85% of employees certified as AI proficient and applying AI regularly (Horizon Media case study)
+4 more records
Product overview1 text field

Section is an enterprise AI training and adoption platform that turns AI investment into measurable workforce transformation and ROI. The platform comprises two core products: Section HQ (a command center for measuring, guiding, and scaling AI adoption) and Section Coach (personalized AI coaching for employees and teams to build AI skills and identify workflows). These are complemented by strategic services including AI Transformation Planning, Leadership Coaching, Workflow Automation, Head of AI Bootcamp, and Agentic AI Workshops. For individual consumers, Section offers Courses and Memberships. The company also hosts events including The AI Leadership Summit and AI ROI Conference. Founded in 2019, Section serves enterprise clients including Johnson & Johnson, Nike, Unilever, and Publicis.

Product and service12 records
1Section HQ
CategoryEnterprise AI adoption platform
2Section Coach
CategoryEnterprise AI coaching software
3AI Transformation Planning
CategoryProfessional services
4Leadership Coaching
CategoryProfessional services
5AI Strategy Support
CategoryProfessional services
6Head of AI Bootcamp
CategoryCertification program
7Workflow Automation
CategoryProfessional services
8Agentic AI Workshops
CategoryProfessional services
9AI Leadership Summit 2026
CategoryConference
10AI ROI Conference 2026
CategoryConference
11Upcoming Courses
CategoryConsumer education
12Memberships
CategoryConsumer subscription
Scale indicator6 records

Each record includes

Type, Value, Description, Source

Partnership1 partner
Strategic tierMinorTypeStrategic or Co-development PartnerAnnounced on2024-07-08
Description

Section School (the consumer education arm of Section) partnered with BSI to launch the AI Academy in Australia. This partnership brings AI crash courses to Australian professionals through BSI's training infrastructure. The collaboration aims to accelerate AI adoption and proficiency in the Australian market through BSI's established educational network.

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight6 records

Each record includes

Type, Description

Peers10 records
TypeDirect peer
Description

Workera is an AI skills assessment and personalized learning platform for enterprise teams. It directly competes with Section Coach/Section HQ on AI proficiency measurement and workforce upskilling for large enterprises.

TypeDirect peer
Description

Coursera's enterprise arm offers curated professional and AI courses to large organizations. It competes with Section's consumer and enterprise course offerings and is a likely substitute for enterprises considering Section's training-led approach.

TypeDirect peer
Description

Udacity offers enterprise AI and tech nanodegree programs and is repositioning around AI skills for the workforce. It is a direct alternative to Section's enterprise AI training and certification offerings.

TypeDirect peer
Description

DataCamp provides data and AI skills training to individuals and enterprises. It overlaps with Section on AI workflow training and enterprise team learning paths, and competes for similar L&D budgets.

TypeDirect peer
Description

Pluralsight is a technology skills training platform serving enterprise L&D buyers. It competes with Section on curated tech/AI course libraries and enterprise seat-based subscriptions, and similarly focuses on measuring skill progression.

TypeDirect peer
Description

Maven runs cohort-based professional courses taught by industry practitioners, including AI and leadership tracks. It competes with Section's premium cohort-based leadership coaching and AI courses for enterprise buyers and individual professionals.

TypeDirect peer
Description

Degreed is an enterprise learning and skill-development platform used by Fortune 500 L&D teams. It competes with Section HQ as a measurement/command-center layer over workforce learning, including AI upskilling programs.

TypeEmerging player
Description

Anthropic (and peer foundation-model labs) are increasingly offering direct enterprise AI training, prompt engineering, and adoption programs. This is an emerging threat to Section's coaching/coaching-curriculum position if bundled with model access.

TypeDirect peer
Description

360Learning provides a collaborative learning platform for enterprise L&D teams, often used to deploy AI upskilling internally. It is a peer in the corporate AI training infrastructure layer that competes for the same L&D budget as Section HQ/Coach.

TypeBroad incumbent
Description

QuantumBlack is McKinsey's AI consulting arm and a broad incumbent offering enterprise AI strategy and transformation services. It overlaps with Section's AI transformation planning and leadership coaching but is bundled with broader management consulting engagements.

Market position
Strengths4 records

Each record includes

Headline, Details, Source

Weaknesses4 records

Each record includes

Headline, Details, Source

Competitive moat5 records

Each record includes

Type, Details

Key risks5 records

Each record includes

Headline, Details, Source

Key highlights6 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers13 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment5 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile2 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
No

Docs URL, Description

AI capability1 record

Each record includes

Type, Description, Source

AI maturity
App detail

Has app

Feature3 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles4 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds2 records

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors1 record

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Section

Enterprise AI Training and Adoption Softwaresectionschool.com

Section (Section AI) is a US enterprise AI transformation platform founded in 2019, offering Section HQ and Section Coach along with coaching, certification, and workflow automation services to drive AI adoption and ROI at organizations of 1,000+ employees.

What Section does

Section (legal entity Section AI, formerly Section School) is a US-based, private AI workforce-transformation company founded in 2019 that sells enterprise AI training, coaching, and adoption-measurement services to organizations of 1,000+ employees. The company offers two core SaaS products — Section HQ, a command center for Heads of AI that tracks AI usage, measures AI fitness, surfaces real-time insights, and manages transformation roadmaps, and Section Coach, a personalized AI coaching platform that delivers guided modules, workflow identification, and certification. These are complemented by professional services including AI Transformation Planning sprints, Leadership Coaching workshops, a Head of AI Bootcamp certification program, AI Strategy Support via embedded consultants, Workflow Automation delivered in 8-week engagements, and newly launched Agentic AI Workshops.

Section monetizes through four streams: enterprise professional-services engagements, recurring platform subscriptions to Section HQ and Section Coach, paid/free events (the AI Leadership Summit, AI Strategy Summit, AI ROI Conference), and consumer offerings (Courses and Memberships). Pricing is custom and quote-based for enterprise clients, with a stated minimum of organizations with 100+ employees for AI transformation services, indicating a deliberate focus on larger accounts where multi-year contract values and measurable ROI justify the service intensity.

The company targets a buyer set that includes enterprise transformation leaders, Chief AI Officers, and Heads of AI, and lists Johnson & Johnson, Nike, Unilever, Publicis, Mercer, Okta, Oura Ring, Pernod Ricard, Tapestry, Autodesk, Horizon Media, Agital, and Sidearm Sports as customers. It also pursues vertical-specific deployments in Insurance, US Mortgage/Real Estate, and Canadian Wealth Management, and operates a BSI-partnered AI Academy in Australia through its former Section School arm. The go-to-market motion is enterprise field sales backed by thought-leadership content (annual AI Proficiency Report built on 5,000+ surveyed knowledge workers) and a recurring community events calendar.

Section firmographics

Firmographics
Name
Section
Legal name
Section AI
Website
https://sectionschool.com
Company type
Private
Founded year
2019
Operating status
Operating
Headcount range
51–100 employees
Short description
Section (Section AI) is a US enterprise AI transformation platform founded in 2019, offering Section HQ and Section Coach along with coaching, certification, and workflow automation services to drive AI adoption and ROI at organizations of 1,000+ employees.
Ownership category
akta.pro rank

Section industry classification

Industry
Product category
Enterprise AI Training and Adoption Software
NAICS
Computer Training (611420), Convention and Trade Show Organizers (561920), Software Publishers (5132)
SIC
Services-Computer Programming Services (7371)
akta.pro primary industry
Data, Analytics & AI Training (BI, Data Engineering, ML/GenAI) (BPAEANAH)
akta.pro secondary industries
AI Observability, Monitoring & Evaluation Platforms (Drift, Quality, Safety) (HDAEANAF), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)

Keywords

  • Enterprise AI training
  • Workforce transformation
  • AI coaching platform
  • AI adoption software
  • Corporate learning services

Where Section is headquartered

Location

Headquarters

HQ city
New York
HQ country
United States
HQ region
North America

Offices1 record

Markets served

Section business model

Business model
GTM type
B2B and B2C
Offering type
Software
Cost components
Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

  1. Enterprise Training and Transformation Services: Revenue generated through enterprise AI transformation consulting, leadership coaching, workflow automation services, and the Head of AI Bootcamp certification program. Services include AI transformation planning sprints, custom workshops for leadership activation, and embedded consultant support.
  2. Platform Subscriptions: Section HQ and Section Coach platform access sold as subscriptions to enterprise clients. These SaaS-style platform products provide ongoing value through usage tracking, coaching modules, and workflow management tools.
  3. Event and Conference Revenue: Revenue from events including The AI Leadership Summit, The AI Strategy Summit, and The AI ROI Conference, with both free and paid registration options.
  4. Consumer Courses and Memberships: Individual consumer offerings including AI courses and year-round membership programs for ongoing coaching, courses, and community access.

Pricing tiers

ModelBillingPrice
SubscriptionMulti-year contractEnterprise AI Transformation - Custom pricing based on scope

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Section product offering

Product offering

Core offering

Section sells an enterprise AI training and adoption platform consisting of Section HQ (a command center for measuring, guiding, and scaling AI adoption) and Section Coach (personalized AI coaching for employees), bundled with professional services such as AI Transformation Planning, Leadership Coaching, Workflow Automation, the Head of AI Bootcamp certification, and Agentic AI Workshops. It also offers consumer AI courses and year-round memberships, plus industry events including the AI Leadership Summit and AI ROI Conference. Customers are large enterprises (minimum 100+ employees) that have invested in AI tools but lack measurable workforce adoption and ROI.

Product overview

Section is an enterprise AI training and adoption platform that turns AI investment into measurable workforce transformation and ROI. The platform comprises two core products: Section HQ (a command center for measuring, guiding, and scaling AI adoption) and Section Coach (personalized AI coaching for employees and teams to build AI skills and identify workflows). These are complemented by strategic services including AI Transformation Planning, Leadership Coaching, Workflow Automation, Head of AI Bootcamp, and Agentic AI Workshops. For individual consumers, Section offers Courses and Memberships. The company also hosts events including The AI Leadership Summit and AI ROI Conference. Founded in 2019, Section serves enterprise clients including Johnson & Johnson, Nike, Unilever, and Publicis.

Differentiator

Problem solved

Functional benefit

Products and services

  • Section HQ
  • Section Coach
  • AI Transformation Planning
  • Leadership Coaching
  • AI Strategy Support
  • Head of AI Bootcamp
  • Workflow Automation
  • Agentic AI Workshops
  • AI Leadership Summit 2026
  • AI ROI Conference 2026
  • Upcoming Courses
  • Memberships

Quantifiable outcome

  • 85% of employees certified as AI proficient and applying AI regularly (Horizon Media case study)
  • +4 more outcomes

Companies that use Section

Customer profile

Named customers13 records

Segments5 records

Ideal customer profiles2 records

Section technology and API

Technology

Technology focussed Yes

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature3 records

Section partnerships and signals

Strategic signal

Partnerships

One partnership is on record.

  • BSI (British Standards Institution)minorStrategic or Co-development Partner · 8 July 2024Section School (the consumer education arm of Section) partnered with BSI to launch the AI Academy in Australia. This partnership brings AI crash courses to Australian professionals through BSI's training infrastructure. The collaboration aims to accelerate AI adoption and proficiency in the Australian market through BSI's established educational network.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Section competitors and assessment

Company assessment

Direct peers

  • Workera: Workera is an AI skills assessment and personalized learning platform for enterprise teams. It directly competes with Section Coach/Section HQ on AI proficiency measurement and workforce upskilling for large enterprises.
  • Coursera for Business: Coursera's enterprise arm offers curated professional and AI courses to large organizations. It competes with Section's consumer and enterprise course offerings and is a likely substitute for enterprises considering Section's training-led approach.
  • Udacity: Udacity offers enterprise AI and tech nanodegree programs and is repositioning around AI skills for the workforce. It is a direct alternative to Section's enterprise AI training and certification offerings.
  • DataCamp: DataCamp provides data and AI skills training to individuals and enterprises. It overlaps with Section on AI workflow training and enterprise team learning paths, and competes for similar L&D budgets.
  • Pluralsight: Pluralsight is a technology skills training platform serving enterprise L&D buyers. It competes with Section on curated tech/AI course libraries and enterprise seat-based subscriptions, and similarly focuses on measuring skill progression.
  • Maven: Maven runs cohort-based professional courses taught by industry practitioners, including AI and leadership tracks. It competes with Section's premium cohort-based leadership coaching and AI courses for enterprise buyers and individual professionals.
  • Degreed: Degreed is an enterprise learning and skill-development platform used by Fortune 500 L&D teams. It competes with Section HQ as a measurement/command-center layer over workforce learning, including AI upskilling programs.
  • 360Learning: 360Learning provides a collaborative learning platform for enterprise L&D teams, often used to deploy AI upskilling internally. It is a peer in the corporate AI training infrastructure layer that competes for the same L&D budget as Section HQ/Coach.

Emerging players

  • Anthropic Academy: Anthropic (and peer foundation-model labs) are increasingly offering direct enterprise AI training, prompt engineering, and adoption programs. This is an emerging threat to Section's coaching/coaching-curriculum position if bundled with model access.

Broad incumbents

  • McKinsey QuantumBlack: QuantumBlack is McKinsey's AI consulting arm and a broad incumbent offering enterprise AI strategy and transformation services. It overlaps with Section's AI transformation planning and leadership coaching but is bundled with broader management consulting engagements.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Section social profiles

Digital presence

Section financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Section leadership team

Management profile

Number of profiles

Profiles4 records

Section funding detail

Funding detail

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Section M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Section

What does Section do?

Section sells an enterprise AI training and adoption platform consisting of Section HQ (a command center for measuring, guiding, and scaling AI adoption) and Section Coach (personalized AI coaching for employees), bundled with professional services such as AI Transformation Planning, Leadership Coaching, Workflow Automation, the Head of AI Bootcamp certification, and Agentic AI Workshops. It also offers consumer AI courses and year-round memberships, plus industry events including the AI Leadership Summit and AI ROI Conference. Customers are large enterprises (minimum 100+ employees) that have invested in AI tools but lack measurable workforce adoption and ROI.

Is Section a public or private company?

Section is a private company. It is classified as founder individual operated bootstrapped and is currently operating.

When was Section founded?

Section was founded in 2019. It employs 51 to 100 people.

Where is Section based?

Section is headquartered in New York, United States, in the North America region.

How does Section make money?

Four revenue lines are on record. Enterprise Training and Transformation Services are the primary driver. The others are platform Subscriptions, event and Conference Revenue and consumer Courses and Memberships.

Who are Section's main competitors?

Direct peers on record are Workera, Coursera for Business, Udacity, DataCamp, Pluralsight, Maven, Degreed and 360Learning. Anthropic Academy is listed as an emerging player. McKinsey QuantumBlack is listed as a broad incumbent.

Does Section have an API?

No public API is recorded for Section.

What industry is Section in?

Section's product category is Enterprise AI Training and Adoption Software. Its primary akta.pro industry code is BPAEANAH, Data, Analytics & AI Training (BI, Data Engineering, ML/GenAI), with a secondary code of HDAEANAF, AI Observability, Monitoring & Evaluation Platforms (Drift, Quality, Safety). Its NAICS code is 611420 and its SIC code is 7371.

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Live signals
AlleyWatchThe AlleyWatch Startup Daily Funding Report: 7/13/2026Several NYC-based startups secured funding on July 13, 2026, according to AlleyWatch's daily funding report. Gauntlet, a quantitative risk management and yield optimization platform for financial institutions and DeFi protocols, raised $125M in Series C funding led by SBI Group. Vendelux, an AI-powered event intelligence platform for B2B marketers, raised $50M in Series B funding led by Tribeca Venture Partners, while Section, an enterprise AI training platform, raised $3.15M according to an SEC filing.ComputerworldHow much does AI improve work efficiency? Managers and employees disagreeA survey by AI consulting firm Section of 5,000 white-collar workers in the US, UK, and Canada found a significant perception gap between management and employees regarding AI efficiency gains, with over 40% of C-level executives reporting AI saves them more than eight hours per week while two-thirds of non-managerial employees say AI saves them less than two hours or no time at all. Employees described AI as stressful and difficult to use correctly, often requiring material to be checked, corrected, or redone. A separate PwC global CEO survey found only 12% of nearly 4,500 CEOs reported AI has generated both cost savings and increased revenue, with over half seeing no clear business benefit.Insurance Business AmericaAre your staff any good ‘at’ AI?A survey of 5,000 knowledge workers across the US, UK and Canada by AI transformation firm Section has found that 97% of the workforce are either using AI poorly or not at all, with only 2.7% qualifying as "AI practitioners" and a mere 0.08% as "AI experts." The report identifies a "proficiency gap" where most workers are stuck at basic prompting and simple tasks like email summarization rather than embedding AI into core operational workflows, and reveals a 53-point perception gap between C-suite executives (81% believe they have clear AI policies) and individual contributors (only 28% agree). For industries like insurance that are investing heavily in underwriting copilots, claims tools and AI-enabled customer service, the findings suggest most corporate AI narratives remain confined to PowerPoint slides and proof-of-concepts rather than generating measurable business value.Insurance Business AmericaAre your staff any good ‘at’ AI?A survey by AI transformation firm Section of 5,000 knowledge workers in large firms in the US, UK, and Canada has found that only 2.7% qualify as "AI practitioners" and 0.08% as "AI experts," with 97% of the workforce using AI poorly or not at all despite widespread corporate investment. The report identifies a central "use case desert" where most workers use AI only for basic tasks like summarizing emails rather than embedding it into core workflows like underwriting, claims, or fraud detection. The findings reveal a significant perception gap between C-suite executives, 81% of whom believe their company has an effective AI policy, and individual contributors, only 28% of whom agree.Mortgage ProfessionalUS mortgage firms' AI push stalls as workers struggle to find real use casesA new report by Section AI finds that three years after ChatGPT's launch, only 2.7% of employees at large companies in the US, UK and Canada qualify as "AI practitioners" who have genuinely woven AI into their workflows, with 97% of the workforce using AI poorly or not at all. For US mortgage firms that have spent the past year rolling out AI tools, the findings reveal a stark "use case desert" — most employees don't know what to use AI for in their specific roles, with 60% saying their existing use cases are beginner-level and only 15% of reported use cases judged likely to deliver genuine ROI. The report identifies a 53-point gap between C-suite optimism (81% believe they have clear AI policies) and frontline reality (only 28% agree), suggesting that workers who could most benefit from AI automation are the last to receive tools, training and managerial support.WsjCEOs and Workers See AI Very DifferentlyA survey of 5,000 white-collar workers from companies with 1,000 or more employees in the U.S., U.K., and Canada, conducted by AI consulting firm Section from September 26 to November 3, 2025, reveals a stark perception gap between senior executives and workers regarding generative AI's impact on workplace efficiency. While CEOs report that AI is significantly boosting productivity, the majority of employees surveyed indicate the technology has not saved them substantial time in their daily work. The findings suggest widespread disconnect between leadership's optimism about AI adoption and the lived experience of workers tasked with implementing these tools.Business Wire Blog85% of Enterprise Employees Aren’t Using AI to Drive Business ValueSection released its latest AI Proficiency Report findings showing that while 55% of knowledge workers in the U.S., U.K., and Canada use AI at work at least weekly, 85% do not have an AI use case that delivers business value and fewer than 3% qualify as AI practitioners or experts. The report reveals a significant perception gap, with C-suite leaders being 53% more likely than individual contributors to believe their company has a clear AI strategy. Section, an AI transformation partner founded in 2019, conducted the research across more than 5,000 knowledge workers at companies with 1,000+ employees.Business Wire BlogSection Launches AI Use Case Coach to Solve Enterprise AI’s “Use Case Desert”Section launched ProfAI's Use Case Coach, an AI agent that helps employees discover and implement high-value AI use cases. The tool addresses the 'use case desert' where most employees use AI only for basic tasks, and Section's research shows only 12% of enterprises use AI in business operations.Business InsiderScott Galloway has some choice metaphors to describe AI's impact on workers: 'I think of it as corporate Ozempic'NYU Professor Scott Galloway shared workplace AI metaphors during a discussion with Microsoft Chief Scientist Jaime Teevan and Section CEO Greg Shove, describing how companies use AI to reduce headcount while maintaining growth as 'corporate Ozempic.' Galloway also characterized AI's capacity for monitoring employee productivity as resembling 'the East German Stasi with WiFi,' while noting it may serve as a 'warrior making machine' for top performers. The commentary reflects growing corporate adoption of AI tools for workforce optimization following examples like Meta's 20% staff reduction paired with 23% growth.