What Eddy does

Eddy, operated by Ideal Privileges, LLC, is a U.S. healthcare administrative technology company that provides cloud-based credentialing, payer enrollment, and licensing software to healthcare providers and organizations. Its platform portfolio consists of two products: EddyOne, designed for individual providers, and EddyCore, designed for larger organizations including hospitals, medical billing companies, Credentialing Verification Organizations (CVOs), ambulatory surgery centers, and Federally Qualified Health Centers (FQHCs). Both platforms offer bulk credentialing processing, automated workflows, single-entry data management, and native integrations to primary source verification databases including NPPES, State Boards, DEA, OIG, Medicare Opt Out, and SAM.

The company operates a platform-plus-services model. Its software is paired with three professional service lines — CVO/Medical Credentialing, Payer Enrollment, and Licensing — delivered entirely by U.S.-based specialists with adherence to NCQA and URAC accreditation standards and tracked in real time within the Eddy system. Eddy has also built a suite of four branded AI-focused professional certifications (CAiES, CAiCIS, CAiAS, CAiCRS) that train healthcare administrators in applying AI to enrollment, claims, appeals, and credentialing workflows.

Eddy generates revenue through recurring software subscriptions, professional services engagements, and certification licensing fees. Its go-to-market is sales-led, with direct engagement to healthcare decision-makers supported by content marketing and social channels. The company is privately held, headquartered at a Seven Points, Texas mailing address, serves exclusively U.S. customers, and discloses no venture capital or private equity backing.

Name

Eddy

Legal name

Ideal Privileges, LLC

Website

https://eddynow.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Eddy is a U.S. healthcare administration technology company providing cloud-based medical credentialing, payer enrollment, and licensing software and services to providers and healthcare organizations, complemented by branded AI-focused professional certifications.

Ownership category

akta.pro rank

Product category

Healthcare Credentialing Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Other Scientific and Technical Consulting Services (541690), Educational Support Services (611710)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

EHR Implementation, Optimization, Training & Managed Services (HLACAAAL)

Keywords

• Healthcare credentialing software
• Provider enrollment services
• Primary source verification
• Payer enrollment platform
• Medical staff credentialing

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Subscriptions (EddyOne and EddyCore): Cloud-based credentialing software platforms sold to healthcare organizations. Platforms provide bulk processing, automated workflows, single-entry data management, and API integrations for credentialing and enrollment tracking.
2. Professional Services (CVO/Medical Credentialing): Full-service credentialing performed by U.S.-based specialists adhering to organization accreditation standards (NCQA, URAC, etc.). Services tracked live in Eddy system with no overseas outsourcing.
3. Enrollment Services: Payer enrollment services for Medicare, Medicaid, commercial payers for facilities and providers. U.S.-based specialists manage applications in Eddy system with full transparency and real-time tracking.
4. Licensing Services: Initial and renewal licensing management for healthcare providers and organizations, handled directly within the Eddy system with real-time transparency.
5. AI Certifications: AI-focused certifications for healthcare professionals including CAiES, CAiCIS, CAiAS, and CAiCRS credentials for enrollment, claims, appeals, and credentialing specialists.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Eddy provides cloud-based software platforms (EddyOne for individual providers and EddyCore for organizations) that automate medical credentialing, payer enrollment, and expirable monitoring through bulk processing, single-entry data management, and integrations with primary verification sources. Complementing the software, Eddy delivers U.S.-based professional services for CVO/medical credentialing, payer enrollment (Medicare, Medicaid, commercial), and licensing, along with AI-focused specialist certifications.

Product overview

Eddy is a healthcare administration technology company offering a platform-plus-services model. The software portfolio comprises two cloud-based platforms — EddyCore (for organizations) and EddyOne (for individual providers) — which provide bulk credentialing processing, automated workflows, single-entry data management, and built-in API integrations for real-time verification against NPPES, State Boards, DEA, OIG, Medicare Opt Out, and SAM. Complementing the software are three professional services (CVO/Medical Credentialing, Enrollment, and Licensing) delivered by U.S.-based specialists tracked live in the Eddy system. Eddy also offers a suite of four AI-focused certifications (CAiES, CAiCIS, CAiAS, CAiCRS) designed to train healthcare professionals in leveraging AI for enrollment, claims, appeals, and credentialing workflows.

Differentiator

Problem solved

Functional benefit

Brands

• EddyOne: Cloud-based credentialing platform for individual healthcare providers, featuring bulk processing, automation, unlimited users, and expirable alerts.
• EddyCore
• Eddy AI Specialist Certifications

Products and services

• EddyCore Cloud-based credentialing and enrollment tracking platform for healthcare organizations (hospitals, billing companies, CVOs, ambulatory surgery centers, FQHCs). Features bulk processing, automated workflows, single-entry data management, and multi-user enrollment tracking.
• EddyOne Cloud-based credentialing platform for individual healthcare providers. Offers bulk processing, automated workflows, unlimited users, and real-time tracking for enrollment and expirable monitoring.
• Eddy CVO / Medical Credentialing Service Full-service medical credentialing delivered by U.S.-based specialists performing primary source verification in adherence to NCQA, URAC, and organizational accreditation standards. Tracked live in the Eddy system with no overseas outsourcing.
• Eddy Enrollment Service Full-service payer enrollment service covering Medicare, Medicaid, and commercial enrollment for both facilities and providers. Managed in real time within the Eddy system by U.S.-based specialists.
• Eddy Licensing Service Initial and renewal licensing management for healthcare providers and organizations, handled directly within the Eddy system with full real-time transparency by U.S.-based specialists.
• CAiES (Certified AI Enrollment Specialist) AI-focused certification program for organizational and independent specialists in provider enrollment. Part of Eddy's AI Specialist certification suite, designed for hospitals, billing companies, CVOs, ASCs, and FQHCs.
• CAiCIS (Certified AI Claims Specialist) AI-focused certification program for specialists in medical claims processing and management. Part of Eddy's AI Specialist certification suite tailored for healthcare billing professionals.
• CAiAS (Certified AI Appeals Specialist) AI-focused certification program empowering healthcare professionals to leverage AI for insurance claim appeal analysis and drafting, recovering lost revenue through a four-week online training and exam program.
• CAiCRS (Certified AI Credentialing Specialist) AI-focused certification for credentialing specialists, part of the Eddy AI Specialist certification suite. Designed for professionals at hospitals, billing companies, CVOs, ASCs, and FQHCs.

Quantifiable outcome

• Slashes process times for credentialing and enrollment
• +2 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability8 records

Feature9 records

Partnerships

One partnership is on record.

• George E. Weems Memorial HospitalminorStrategic or Co-development Partner · 2 October 2024Eddy partnered with George E. Weems Memorial Hospital, a not-for-profit 25-bed critical access facility serving Florida's Forgotten Coast since 1959. Eddy implemented its credentialing software to streamline hospital operations and ensure compliance. The partnership supports the hospital's medical staff credentialing across emergency and inpatient settings at facilities in Apalachicola and Carrabelle, enhancing efficiency and accuracy in managing provider credentials.

Recent moves5 records

Expansion highlights4 records

Emerging players

• IntelliSoft (Credentialing Module): Healthcare credentialing and provider management solutions serving hospitals and CVOs with customizable workflows. Comparable to Eddy in the CVO and hospital segment, with smaller market presence.
• QGenda: Provider scheduling, credentialing and workforce management platform with growing credentialing footprint for hospitals. Comparable to Eddy on credentialing workflows while extending into scheduling.

Broad incumbents

• HealthStream: Public healthcare workforce and credentialing solutions company with a broad portfolio spanning learning, credentialing and provider data. Competes with Eddy in credentialing while serving a much wider set of use cases including LMS and compliance training.

Direct peers

• Silversheet: Provider credentialing and privileging platform purpose-built for healthcare organizations, offering PSV automation and recurring credentialing workflows. Closely comparable to Eddy's value proposition for hospitals and ambulatory facilities.
• MD-Staff (Applied Statistics & Management): Provider credentialing, privileging and enrollment software used by hospitals and medical staff services. Competitor to Eddy's platform-plus-services model with similar NCQA/URAC-aligned workflows.
• Symplr: Healthcare operations platform offering credentialing, payer enrollment and provider data management to hospitals and health systems. Directly competes with Eddy's EddyCore/EddyOne at the enterprise tier, but at significantly larger scale.
• VerityStream (HealthStream): Credentialing and provider data management software for hospitals and CVOs, with primary source verification workflows. Directly overlaps with Eddy's CVO/medical credentialing functionality and integrates similar PSV sources.
• MedTrainer: Healthcare compliance and credentialing platform serving hospitals, ASCs and provider groups with credentialing plus training modules. Overlaps Eddy's credentialing functionality with adjacent learning management features.
• CredentialMyDoc: Provider enrollment and credentialing services platform targeting medical practices and billing companies. Directly comparable to Eddy on payer enrollment and primary source verification services for smaller provider groups.

Others

• Practicing Excellence: Healthcare workforce development company with credentialing, coaching and training offerings for health systems. Adjacent to Eddy's certification programs and credentialing platform but focused on clinician development and learning rather than primary PSV workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/eddy4healthcare
• Facebookfacebook.com/eddy4healthcare
• LinkedInlinkedin.com/company/eddy4healthcare

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eddy