NeutraDC
NeutraDC, a subsidiary of Indonesia's state-owned Telkom Indonesia, operates 32 carrier-neutral hyperscale, enterprise, and edge data centers across Indonesia and Singapore, offering colocation, interconnection, and GPU-as-a-Service for hyperscale, telecom, and enterprise customers.
- Company typePrivate
- Founded2022
- HeadquartersJakarta, Indonesia
- Headcount101–250
- GTM typeB2B
- OfferingServices
What NeutraDC does
NeutraDC is the data center and digital infrastructure arm of PT Telkom Indonesia (Telkom Group), an Indonesian state-owned telecommunications conglomerate, operating as the legal entity PT Telkom Data Ekosistem. The NeutraDC brand was launched in 2022, consolidating prior Telkom data center operations dating back to 1997 under a unified identity. Headquartered in Jakarta, the company runs 32 data centers across Indonesia and Singapore — comprising hyperscale facilities in Cikarang and the under-construction Batam campus (NeutraDC Nxera Batam, a joint venture with Singtel's Nxera and Medco Power Indonesia), enterprise data centers in Sentul, Serpong, and Surabaya, three Singapore facilities (SNG-1 Tier III, SNG-2, and SNG-3 Tier IV with 16.8 MW IT load), and the neuCentrIX network of 19 edge data centers across secondary Indonesian cities.
The company's core technology stack spans hyperscale and edge infrastructure with Tier III/IV Uptime Institute certifications held since 2015, and a comprehensive ISO 27001/22301/45001/50001, SOC 2 Type 2, PCI-DSS, and BCA Green Mark Platinum compliance footprint. It offers three colocation tiers (Open Rack shared, Cage dedicated, and Private Suites full-hall), DC interconnection services, and two proprietary platforms: Neutra Connect (a unified digital connectivity platform provisioning services in 24 hours across 1,000+ data centers, carriers, and cloud providers) and Neutra Compute (GPU-as-a-Service exposing NVIDIA, AMD, and Qualcomm GPUs via API for LLM and LVM workloads). Facility design emphasizes high-density racks with liquid cooling for AI workloads, LEED Gold targeting, and on-site desalination at the Batam campus for energy and water resilience.
Revenue is generated through subscription recurring fees for colocation and interconnect, usage-based pricing for GPU-as-a-Service, and managed-services fees for Smart Hands 2.0 and Service Management. The primary customer segments are hyperscale and global cloud providers (highest-capacity, longest-contract users), Indonesian enterprise and corporate customers requiring dedicated or shared colocation, telecommunications and ISP partners (Telin, Moratelindo, Iforte, Matrix Nap Info, Permana Net, LitUp, Super Sistem — each signed MSAs with the Batam campus), and edge customers via neuCentrIX. Go-to-market relies on direct enterprise field sales, the annual NeutraDC Summit conference, and Telkom Group's wholesale channel. Distribution leverages Telkom's telecom backbone, submarine cable assets, and 171+ million-user customer base as a structural advantage over pure-play DC peers.
NeutraDC firmographics
Firmographics- Name
- NeutraDC
- Legal name
- PT Telkom Data Ekosistem
- Website
- https://neutradc.com
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- NeutraDC, a subsidiary of Indonesia's state-owned Telkom Indonesia, operates 32 carrier-neutral hyperscale, enterprise, and edge data centers across Indonesia and Singapore, offering colocation, interconnection, and GPU-as-a-Service for hyperscale, telecom, and enterprise customers.
- Ownership category
- akta.pro rank
NeutraDC industry classification
Industry- Product category
- Data Center Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)
- akta.pro primary industry
- Carrier Hotels & Network-Dense Colocation (HDABACAE)
- akta.pro secondary industries
- Managed Colocation & Remote Hands Services (HDABACAD), Network Interconnection & Data Center Meet-Me Services (MMRs, carrier hotels, interconnect fabrics) (HDAIAEAK), Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)
Keywords
Where NeutraDC is headquartered
LocationHeadquarters
- HQ city
- Jakarta
- HQ country
- Indonesia
- HQ region
- Asia
Offices6 records
Markets served
NeutraDC business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Infrastructure, Technology or R&D, Operations, Personnel, Marketing or Sales, Supply Chain
Revenue model
- Colocation Services: NeutraDC provides dedicated colocation space including open rack (shared), cage (dedicated), and private suites (custom full data hall) arrangements. Revenue is generated through recurring rack/power fees charged to enterprise and hyperscale customers occupying space in its data centers.
- DC Interconnection Services: Innerduct and cross-connect services enabling customers to establish direct high-speed network connections between their equipment and carriers, cloud providers, or other tenants within NeutraDC facilities. Revenue generated through one-time setup and recurring interconnection fees.
- Neutra Compute (GPU-as-a-Service): GPU-as-a-Service offering providing on-demand access to high-performance AI computing infrastructure. Customers pay for GPU compute capacity on a usage basis, enabling access to NVIDIA, AMD, and Qualcomm GPUs without upfront capital investment.
- Neutra Connect Platform: Connectivity platform charging enterprises for unified multi-cloud and cross-network connectivity services, including interconnection to 1000+ data centers, carriers, and cloud providers through a single dashboard.
- Service Management: Includes meeting room services, equipment disposal services, and audit support. Revenue generated through per-use service fees for facilities management and professional support.
- Smart Hands Services: On-demand remote hands services where NeutraDC operations team performs on-site troubleshooting, equipment adjustments, and maintenance tasks on behalf of customers who cannot be physically present. Charged per engagement or as part of managed service contracts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Open Rack (Shared Colocation) - One data hall shared among multiple customers using NeutraDC's own racks |
| Subscription | Monthly | Cage (Dedicated Colocation) - Caged area within data hall with dedicated access control and separate CCTV |
| Subscription | Monthly | Private Suites (Custom Colocation) - Minimum one full data hall customized to customer needs |
| Usage-based | Pay-as-you-go | Neutra Compute GPU-as-a-Service |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
NeutraDC product offering
Product offeringCore offering
NeutraDC operates carrier-neutral colocation, interconnection, and AI-ready data center infrastructure across hyperscale, enterprise, and edge facilities in Indonesia and Singapore. Its core offerings include colocation (Open Rack, Cage, Private Suites), GPU-as-a-Service (Neutra Compute) using NVIDIA, AMD and Qualcomm GPUs, multi-cloud connectivity (Neutra Connect) connecting 1,000+ carriers and cloud providers, and managed services such as Smart Hands 2.0. The company delivers Tier III/IV-certified facilities with high-density liquid-cooled racks, supported by Telkom Indonesia's submarine cable and national network footprint.
Product overview
NeutraDC operates as a comprehensive data center ecosystem provider under PT Telkom Data Ekosistem (Telkom Indonesia), offering hyperscale, enterprise, and edge data center infrastructure across Indonesia and Singapore. The product portfolio centers on core colocation services (Open Rack, Cage, Private Suites) complemented by proprietary AI and connectivity platforms. Neutra Compute provides GPU-as-a-Service for AI workloads with access to NVIDIA, Qualcomm, and AMD GPUs, while Neutra Connect enables interconnection across data centers, multi-cloud environments, and business partners. The ecosystem includes managed services (Smart Hands 2.0, Service Management, Working Room Services) and DC Interconnection Services. Data center locations span hyperscale facilities in Cikarang and Batam, Enterprise Data Centers in Sentul/Serpong/Surabaya, 19 neuCentrIX edge locations, and Singapore operations (SNG-1/2/3).
Differentiator
Problem solved
Functional benefit
Brands
- NeutraDC Nxera Batam: Joint venture hyperscale data center in Batam, Indonesia, in partnership with Singtel's Nxera and Medco Power
- NeutraDC Singapore
- neuCentrIX
- Neutra Connect
- Neutra Compute
- Two Hands Hub
Products and services
- Colocation Services
- DC Interconnection Services
- Neutra Compute
- Neutra Connect
- Smart Hands
- Service Management
- Working Room Services
- NeutraDC Nxera Batam
- NeutraDC Singapore Data Centers
- NeutraDC Enterprise Data Centers
- neuCentrIX Edge Data Centers
Quantifiable outcome
- Reduce data transfer costs by up to 30% through Neutra Connect platform
- +4 more outcomes
Companies that use NeutraDC
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles4 records
NeutraDC technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability3 records
Feature5 records
NeutraDC partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and minor.
- NeutraDC Nxera Batam (joint venture with Nxera/Singtel and Medco Power)coreJoint venture among NeutraDC (Telkom Indonesia), Nxera (Singtel's digital infrastructure subsidiary), and Medco Power Indonesia to develop a hyperscale data center campus in Batam. First building (BTM-1) has 18 MW initial capacity scalable to 54 MW. Medco provides renewable energy power supply, Nxera contributes hyperscale data center expertise.
- Gorilla Technology GroupcoreGorilla secured 5.5MW of initial capacity from NeutraDC with plans to scale to 18MW by November 2026, representing a potential revenue opportunity exceeding US$2 billion over five years. This is part of a broader US$2.5 billion five-year AI compute contract at NeutraDC Batam involving ~1,000 B300 GPU servers.
- F5 NetworkscoreMoU signed at Mobile World Congress 2026 in Barcelona to develop managed AI connectivity solutions integrating NeutraDC's data center capabilities with F5's AI security and application delivery solutions. Companies will develop a structured implementation plan covering technical, operational, commercial, and governance aspects.
- Ishikari Renewable Energy Data Center No.1coreStrategic partnership to build AI-ready digital infrastructure spanning Singapore, Indonesia, and Hokkaido, Japan. Enables cross-border GPU-as-a-Service deployment by integrating NeutraDC's Southeast Asian footprint with Ishikari's renewable-powered facility (opening April 2026), including joint GPU service development using NVIDIA and AMD chips.
- Super Sistem Cruz Pte. Ltd.coreMoU to enhance digital connectivity between Singapore, Batam, and key Indonesian cities. Super Sistem will build the Super Sistem Batam-Singapore (SSBS) Subsea Cable System as part of the 4,700 km Barat Timur Indonesia (BTI) Cable System with seven landing stations, connecting directly to NeutraDC Singapore and NeutraDC Batam data centers.
- AMDcoreNeutraDC Singapore signed an MoU with AMD to explore AI solution integration in Southeast Asia, including proof-of-concept implementations using AMD Instinct accelerators, joint AI research and training programs, and collaborative development of AI products to expand access to high-performance AI infrastructure in the region.
- Sembcorp DevelopmentcoreNeutraDC signed an MoU with Sembcorp Development (subsidiary of Sembcorp Industries) to jointly develop sustainable data center infrastructure in Southeast Asia. Initial focus on facilities in Indonesia, Johor, and Singapore, leveraging Sembcorp's green energy and urban infrastructure expertise to deliver low-carbon data centers.
- Hewlett Packard Enterprise (HPE)coreMoU signed at NeutraDC Summit 2024 to develop AI ecosystem solutions. HPE provides cutting-edge hardware infrastructure for AI workloads, complementing NeutraDC's data center and colocation capabilities to address enterprise AI needs in Southeast Asia.
- CirrascalecoreMoU to deliver high-performance GPU services for AI infrastructure. Cirrascale provides GPU compute capacity and expertise, integrated with NeutraDC's data center facilities and AI ecosystem to serve enterprise AI buyers across Southeast Asia.
- DataCanvas LimitedcoreMoU to provide AI data center operating systems and AI software stack solutions. DataCanvas brings AI data platform technology, integrated with NeutraDC's infrastructure to enable enterprise AI model development and deployment.
- Batam State PolytechnicminorMoU to develop digital talents for the data center industry through curriculum development aligned with industry needs, practical experience programs, job vacancy sharing, and employee recruitment collaboration.
- PT Kabil Indonusa EstateminorPartnership for the provision and maintenance of clean water needs for the NeutraDC Nxera Batam data center development in the Kabil Integrated Industrial Estate.
- BDx Indonesia (joint venture of BDx Data Centers, Indosat Ooredoo Hutchison, Lintasarta)coreStrategic partnership to establish an interconnected Internet Exchange (IX) ecosystem across Indonesia. NeutraDC and BDx Indonesia will host multiple independent IXs in Tier 3 compliant, carrier-neutral locations across key cities, enhancing national internet resilience and streamlining data routing within Indonesia.
Scale indicators8 records
Recent moves9 records
Expansion highlights5 records
NeutraDC competitors and assessment
Company assessmentBroad incumbents
- Digital Realty: Global hyperscale and interconnection data center provider with material Singapore presence (Digital Loyang/Singapore) via the Interxion acquisition. Comparable carrier-neutral, multi-cloud interconnection platform; broader global footprint.
- ST Telemedia Global Data Centres: Asia-Pacific hyperscale and enterprise data center operator with significant Singapore capacity. Comparable in regional hyperscale positioning and customer mix; broader portfolio across SEA and India.
- Equinix: Global leader in carrier-neutral colocation and interconnection with extensive presence in Singapore (SG-1 through SG-5) and across Asia. Comparable on carrier-neutral positioning, interconnection ecosystem, and enterprise/hyperscale customer mix; broader global scale.
- Iron Mountain Data Centers: Global data center provider with growing Asia-Pacific footprint and expanding hyperscale / AI-ready capacity. Comparable on enterprise and hyperscale colocation with secure/compliant positioning; broader global scale.
- NTT Global Data Centers: Operates one of the largest data center footprints in Asia-Pacific including major Singapore and Jakarta facilities. Comparable on hyperscale colocation, subsea cable adjacency, and enterprise/customer set; global scale.
Emerging players
- YTL Data Centers: Asia-Pacific hyperscale data center operator with flagship campus in Johor and Singapore. Comparable on hyperscale/AI-ready positioning and proximity to the SIJORI growth triangle; smaller global footprint.
- EdgeConneX: Hyperscale and edge data center operator focused on AI-ready facilities with expanding Asia-Pacific presence. Comparable on AI-ready infrastructure and hyperscale targeting; less direct Indonesia/Singapore overlap.
Direct peers
- AirTrunk: Asia-Pacific hyperscale data center platform with flagship Singapore campus (SGP-1) and expansion across the region. Closely comparable on hyperscale-and-AI customer focus and Singapore presence, with similar liquid-cooled, GPU-ready buildouts.
- Princeton Digital Group: Pan-Asia hyperscale data center operator with major capacity in Singapore and Indonesia targeting hyperscalers and AI workloads. Comparable in product (hyperscale colocation, AI-ready infrastructure), regional footprint, and customer base.
- Bridge Data Centres (BDx): BDx is the most direct competitor, operating carrier-neutral colocation and IX facilities across Indonesia (including a JV with Indosat and Lintasarta), and is even a strategic partner of NeutraDC for the national IX ecosystem. Highly comparable in geography, product set, and customer profile.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
NeutraDC social profiles
Digital presenceNeutraDC compliance and trust
Trust signalCompliance25 records
NeutraDC financial estimates
Financial estimateRevenue estimate
Valuation estimate
NeutraDC leadership team
Management profileNumber of profiles
Profiles8 records
NeutraDC subsidiaries and ownership
Company hierarchySubsidiaries2 records
NeutraDC funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NeutraDC M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NeutraDC
What does NeutraDC do?
NeutraDC operates carrier-neutral colocation, interconnection, and AI-ready data center infrastructure across hyperscale, enterprise, and edge facilities in Indonesia and Singapore. Its core offerings include colocation (Open Rack, Cage, Private Suites), GPU-as-a-Service (Neutra Compute) using NVIDIA, AMD and Qualcomm GPUs, multi-cloud connectivity (Neutra Connect) connecting 1,000+ carriers and cloud providers, and managed services such as Smart Hands 2.0. The company delivers Tier III/IV-certified facilities with high-density liquid-cooled racks, supported by Telkom Indonesia's submarine cable and national network footprint.
Is NeutraDC a public or private company?
NeutraDC is a private company. It is classified as corporate owned and is currently operating.
When was NeutraDC founded?
NeutraDC was founded in 2022. It employs 101 to 250 people.
Where is NeutraDC based?
NeutraDC is headquartered in Jakarta, Indonesia, in the Asia region.
How does NeutraDC make money?
Six revenue lines are on record. Colocation Services are the primary driver. The others are DC Interconnection Services, neutra Compute (GPU-as-a-Service), neutra Connect Platform, service Management and smart Hands Services.
Who are NeutraDC's main competitors?
Broad incumbents on record are Digital Realty, ST Telemedia Global Data Centres, Equinix, Iron Mountain Data Centers and NTT Global Data Centers. Emerging players are YTL Data Centers and EdgeConneX. Direct peers are AirTrunk, Princeton Digital Group and Bridge Data Centres (BDx).
Does NeutraDC have an API?
Yes. Neutra Compute provides API integration for accessing leading generative AI models including Large Language Models (LLMs) and Large Vision Models (LVMs). The API enables data science teams, IT professionals, and developers to easily test various AI scenarios without infrastructure barriers. Neutra Connect platform enables service provisioning via API, allowing enterprises to connect data centers, multi-cloud environments, applications, devices, and business partners. Developer documentation is at neutracompute.com.
What industry is NeutraDC in?
NeutraDC's product category is Data Center Services. Its primary akta.pro industry code is HDABACAE, Carrier Hotels & Network-Dense Colocation, with a secondary code of HDABACAD, Managed Colocation & Remote Hands Services. Its NAICS code is 518.