What Logicalis Asia Pacific does

Logicalis Asia Pacific is the unified Asia Pacific regional business of Logicalis Group, formed in June 2024 by combining the previously separate Logicalis Australia and Logicalis Asia operations. The company is headquartered in Singapore and operates offices across Australia, Hong Kong, mainland China, Indonesia, Malaysia, Taiwan, and Vietnam. It is a division of Logicalis Group Limited, which is itself part of Datatec Limited, a publicly listed conglomerate on the Johannesburg Stock Exchange and London AIM. Logicalis positions itself as an enterprise-focused managed services provider delivering lifecycle services across cloud, connectivity, collaboration, and security to large organizations and multinational corporations.

The core of the portfolio is the Managed Digital Fabric Platform, an AI-powered proprietary platform developed in 2022 that provides real-time visibility and now, in its 2.0 release (January 2024), AI-powered recommendations for sustainability, security, reliability, cost, and user experience across customer digital infrastructure. Service lines include Managed Services, Intelligent Security, Managed Extended Detection and Response (MXDR), Intelligent Connectivity (SD-WAN and Managed Private 5G), Intelligent Cloud (anchored on Microsoft Azure), and Sustainable IT. The business is built on dual flagship partnerships with Cisco and Microsoft, holding designations such as Cisco Global Gold Certified Partner status (one of only six globally), Cisco XDR Managed Service launch partner (first globally), Cisco Managed Private 5G strategic designation (first globally), Microsoft Global Azure Expert MSP, and Microsoft Verified Managed XDR Partner.

Revenue is generated through three streams: managed services delivered as recurring subscription contracts with 24x7x365 monitoring, professional services for digital transformation projects, and technology solutions sold through Cisco/Microsoft and other vendor partnerships. Pricing is not publicly disclosed and is negotiated on a case-by-case enterprise basis, typically as multi-year contracts. The go-to-market combines enterprise direct sales with co-sell through Cisco and Microsoft channel programs, supported by an annual CIO Report franchise, CIO Summits, and partner-led events. Logicalis APAC serves a diversified enterprise base across insurance, financial services, manufacturing, shipping, retail, education, energy, and public sector.

Name

Logicalis Asia Pacific

Legal name

Logicalis Group Limited

Website

https://ap.logicalis.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Logicalis Asia Pacific is an enterprise managed services provider across Singapore, Hong Kong, Australia, Malaysia, Indonesia, Taiwan, Vietnam, and mainland China. It delivers cloud, connectivity, security, and workplace managed services through Cisco and Microsoft partnerships and its proprietary AI-powered Managed Digital Fabric Platform.

Ownership category

akta.pro rank

Product category

IT Managed Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computer Systems Design and Related Services (5415), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

IT Program/Project Management (PMO) & Delivery Assurance (BPAEAAAO)

akta.pro secondary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

Keywords

• Managed it services
• Cybersecurity solutions
• Cloud infrastructure
• Network connectivity
• Digital transformation

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed Services: Core revenue stream providing ongoing managed services for cloud, connectivity, collaboration, and security. Delivered as subscription-based contracts with predictable recurring revenue. Includes 24x7x365 monitoring, support, and management of customer infrastructure.
2. Professional Services: Consulting and advisory services for digital transformation, cloud migration, security assessments, and technology implementation. One-time project-based engagements typically preceding or complementing managed services contracts.
3. Technology Solutions: Sale of technology hardware, software, and licensing through strategic vendor partnerships with Cisco, Microsoft, and other technology vendors. Revenue recognized on transaction basis.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Logicalis Asia Pacific is an enterprise IT managed services provider delivering lifecycle services in cloud, connectivity, collaboration, and security. Core offerings include Managed Services, Intelligent Security, Managed Extended Detection and Response (MXDR), Intelligent Connectivity (SD-WAN and Managed Private 5G), and Intelligent Cloud solutions, all delivered through flagship partnerships with Cisco and Microsoft and orchestrated via the proprietary AI-powered Managed Digital Fabric Platform.

Product overview

Logicalis Asia Pacific operates as a global technology service provider delivering next-generation digital managed services through an integrated portfolio of core services and platforms. The offering consists of Managed Services as the foundational service covering cloud, connectivity, collaboration, and security, complemented by specialized security services including Intelligent Security, Managed Extended Detection and Response (MXDR), and Secure OnMesh. The Intelligent Connectivity service provides next-generation network capabilities including SD-WAN and Private 5G, while Intelligent Cloud delivers Azure-optimized cloud solutions. Central to the portfolio is the Managed Digital Fabric Platform, an AI-powered infrastructure monitoring platform that provides real-time visibility across all service domains, with its 2.0 version offering enhanced AI-powered recommendations for sustainability, security, reliability, cost optimization, and user-experience. Sustainable IT solutions complete the portfolio by integrating environmental responsibility across all service offerings.

Differentiator

Problem solved

Functional benefit

Brands

• Intelligent Security: Next-generation cyber defence and security services
• Intelligent Connectivity
• Managed Digital Fabric Platform
• Managed Extended Detection and Response (MXDR)
• Secure OnMesh

Products and services

• Managed Services Comprehensive managed services covering cloud, connectivity, collaboration, and security that help enterprise customers focus on mission-critical operations while delivering cost-effective, innovative, and sustainable outcomes. Delivered as subscription contracts with 24x7x365 monitoring and support.
• Intelligent Security Next-generation cyber defence service enabling organisations to stay cyber aware, cyber secure, and resilient against growing and increasingly complex cyber threats. Includes identity access management, SOC services, and threat intelligence.
• Managed Extended Detection and Response (MXDR) Managed security service providing advanced threat detection and response capabilities delivered through partnerships with Cisco and Microsoft for comprehensive cyber defence. Includes global SOC services, proactive threat hunting, and 24x7 monitoring.
• Intelligent Connectivity Next-generation connectivity managed services including SD-WAN, Managed Private 5G, and secure network infrastructure designed to sustain, secure, and scale business operations.
• Intelligent Cloud Cloud solutions providing scalable, cost-efficient infrastructure with a blueprint for ongoing innovation, optimising performance and ROI for enterprise customers. Anchored by Microsoft Azure Expert MSP delivery capabilities.
• Managed Digital Fabric Platform Proprietary AI-powered platform providing a real-time view of digital infrastructure across cloud, security, workplace, and connectivity. Uses machine learning and AI to deliver actionable insights into reliability, user experience, security, economic performance, and sustainability.
• Digital Fabric Platform 2.0 Next-generation release of the AI-powered Managed Digital Fabric Platform providing CIOs with deeper-level insights and recommendations for sustainability, security, reliability, cost and user-experience to underpin performance of the entire digital ecosystem.
• Secure OnMesh Enterprise security solution providing comprehensive security coverage across distributed enterprise environments, reshaping traditional security approaches.

Quantifiable outcome

• 91% of CIOs reported breach in 2024, with 97% stating improvements needed in security coverage - underscoring value of managed security services
• +4 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability4 records

Feature5 records

Partnerships

Six partnerships are on record, tiered flagship, core and minor.

• CiscoflagshipTechnology or Integration · 11 November 2024Flagship strategic partnership with Cisco. Logicalis is one of only six Cisco Global Gold Certified Partners globally. Achieved Cisco XDR Cisco Powered Services (CPS) Solution Specialisation - first Cisco partner globally to launch Cisco XDR as a Managed Service (MXDR). First Cisco Global Partner to achieve Sustainable Campus Access Add-On Specialisation. First Cisco Global Partner to achieve Managed Private 5G strategic designation. Holds multiple Cisco specializations across security, networking, and collaboration.
• MicrosoftflagshipTechnology or Integration · 6 November 2024Flagship strategic partnership with Microsoft. Logicalis has renewed Microsoft Global Azure Expert Managed Service Provider (AEMSP) certification multiple times. Achieved Microsoft verified Managed XDR Partner Status. Holds Regionally Managed Partner status for ASEAN. 60% year-on-year growth in FY23. Recognized globally and regionally for Microsoft partnership performance including solutions assessments and Azure deployments.
• iZenocoreStrategic or Co-development PartneriZeno was acquired by Logicalis Asia in November 2020 to enhance digital transformation capabilities. iZeno specializes in enterprise open-source solutions, cloud-native technology, and digital transformation services. iZeno received Atlassian Partner of the Year 2020: Emerging Markets award. Now integrated under one roof with Logicalis Malaysia operations.
• Packet Systems Indonesia (PSI)coreStrategic or Co-development PartnerAcquired in June 2017 together with Metrodata, a dominant ICT company in Indonesia. PSI is a leading ICT systems integrator and services company strengthening Logicalis Indonesian operations and customer base.
• ÁudeaminorStrategic or Co-development PartnerAcquired majority stake in April 2021. Áudea specializes in cybersecurity and regulatory compliance, enhancing Logicalis security portfolio capabilities.
• AtlassianminorChannel Partner/ Reseller/ DistributorChannel partnership through iZeno. iZeno received Atlassian Partner of the Year 2020: Emerging Markets for outstanding contribution and achievements.

Scale indicators7 records

Recent moves4 records

Expansion highlights6 records

Broad incumbents

• NTT Data: Global IT services incumbent with a major APAC presence. Comparable to Logicalis in managed services, cloud, and security offerings, but at much larger scale and broader portfolio across geographies.
• Fujitsu: Japan-headquartered global IT services provider with strong APAC managed services and hybrid IT capabilities, competing for the same large enterprise transformation mandates.
• Accenture: Largest global IT services and consulting firm with growing APAC managed services franchise. Comparable to Logicalis in cloud, security, and connectivity transformation work for large enterprises.
• HCLTech: Global IT services major with strong managed services and infrastructure practices and significant APAC enterprise delivery, comparable to Logicalis in managed cloud and workplace services.
• Capgemini: Global systems integrator and managed services provider competing for the same large enterprise digital transformation and cloud managed services deals as Logicalis in APAC.
• IBM Global Services: Incumbent global IT services provider with established APAC managed services, security, and hybrid cloud offerings that directly overlap Logicalis' portfolio.
• Deloitte (Deloitte Digital): Big Four advisory and managed services firm with significant APAC technology transformation practice, competing for enterprise cloud, cybersecurity, and connectivity engagements.

Direct peers

• Computacenter: UK-headquartered enterprise IT provider with a Cisco Gold partner model and managed services focus similar to Logicalis. Comparable in vendor-partner-led go-to-market and enterprise customer orientation.
• NCS Group: Singapore-headquartered IT services and managed services provider, subsidiary of Singtel, with strong presence across APAC. Closely comparable to Logicalis Asia Pacific in regional footprint, enterprise customer base, and managed services-led business model.
• Insight Enterprises: US-headquartered global IT solutions and managed services provider with a similar vendor-led model (Cisco, Microsoft) and enterprise customer focus, providing direct comparable benchmarks.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/logicalis-ap

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Logicalis Asia Pacific