What iZeno does

iZeno Pte. Ltd. is a Singapore-headquartered enterprise technology solutions provider founded in 2004 and operating across five ASEAN markets (Singapore, Malaysia, Indonesia, Thailand, Philippines) plus a US corporate entity, with 51–100 employees. The company delivers consulting, implementation, and managed services across four solution pillars: (1) Business Solutions (SugarCRM/Sugar Market, Mendix low-code, Business Process Management); (2) Technology Solutions (Atlassian-based ITSM/ESM including ITSM Migration Expertise and a BFSI-specific solution paired with Device42, DevSecOps spanning CI/CD optimization, application security with Checkmarx/Sonatype/SonarQube, and CNAPP via Palo Alto Networks, Cloud including AIOps via Elastic and Red Hat Ansible, Cloud Automation, Hybrid/Multi-Cloud on AWS/GCP, observability via Grafana/Elastic/Dynatrace, and AWS Marketplace distribution); (3) Application Modernization (API Management/Security with Kong and Noname Security, microservices, middleware migration, Okta SSO); and (4) Generative AI Solutions bundling Atlassian Intelligence/Rovo, Snowflake Copilot, Dataiku, Checkmarx AI Security, Prisma Cloud AI-SPM, Grafana ML, Elastic AI/ML, Ansible LightSpeed and a proprietary AI-Readiness Assessment Framework.

iZeno is an Atlassian Platinum Solution Partner with four APAC-leading specializations (first in APAC for ITSM and Teamwork Foundations), a Red Hat Advanced Business Partner with multiple annual awards, an AWS Select Tier Consulting Partner and AWS Marketplace Skilled Channel Partner with DevOps Competency, JFrog's exclusive authorized solutions partner for Southeast Asia (since March 2026), and certified partner for SugarCRM, CloudBees, Mendix, monday.com, Elastic, Dynatrace, Snowflake, Confluent, and others. Primary verticals are Banking, Financial Services and Insurance (BFSI) and Telecommunications, supported by referenceable deployments including Bank BRI (99.97% application availability), Bank Raya Indonesia, TMBThanachart Bank, SpaceDC, multiple global insurers, and a leading Indonesian digital payments provider.

Revenue is generated primarily through professional services (consulting and implementation) and managed services on multi-year contracts, with a secondary stream from AWS Marketplace software commissions via private offers; pricing is custom-quoted with no public tiers and a complimentary digital transformation assessment as the entry point. The company is privately held with wholly-owned regional subsidiaries and no disclosed external funding rounds.

Name

iZeno

Legal name

iZeno Pte. Ltd.

Website

https://izeno.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Short description

iZeno is a Singapore-headquartered enterprise technology solutions provider, founded in 2004, delivering consulting, implementation, and managed services in ITSM/ESM, DevSecOps, cloud, application modernization, CRM, and Generative AI to BFSI, telecommunications, and large enterprises across five ASEAN markets.

Ownership category

akta.pro rank

Product category

Enterprise IT Consulting and Digital Transformation Services

NAICS

Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372), Services-Management Services (8741)

akta.pro primary industry

ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)

akta.pro secondary industries

ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC), ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF), Application Maintenance & Support (AMS) (BPAEAFAC)

Keywords

• Enterprise IT consulting
• Digital transformation services
• Cloud modernization services
• DevSecOps implementation
• IT service management solutions

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Others

Revenue model

1. Professional Services (Consulting & Implementation): iZeno generates revenue primarily through consulting, implementation, and managed services engagements for enterprise clients. As a certified solutions partner for Atlassian, Red Hat, AWS, and other platforms, iZeno delivers tailored implementation, migration, and optimization services across its solution portfolio spanning ITSM/ESM, DevSecOps, Application Modernization, CRM, BPM, and Cloud.
2. Managed Services: iZeno provides ongoing managed services including ESM managed support with intelligent enhancements, ESM environment improvement through data analysis and workflow tuning, and 24/7 support options through Atlassian and Red Hat platforms.
3. AWS Marketplace Software Sales: As an AWS Marketplace Skilled Channel Partner (MSCP) and Select Tier Consulting Partner, iZeno sells software solutions through AWS Marketplace with streamlined procurement, transparent billing, and private offers (CPPO/SPPO), earning channel margins on software transactions.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

iZeno is an enterprise technology solutions provider that delivers consulting, implementation, and managed services across IT Service Management, DevSecOps, Cloud, Data, Application Modernization, CRM, and Generative AI. The company operates as a certified solutions partner for Atlassian (Platinum), Red Hat (Advanced), AWS (Select Tier / DevOps Competency), JFrog, SugarCRM, Mendix, and other platforms, helping enterprise clients in ASEAN modernize their technology estates through four solution pillars: Applications (BPM, CRM, ITSM, Low-Code), App Modernization (API, Microservices, Middleware, SSO), Cloud (AIOps, Automation, Observability, Hybrid/Public Cloud), Data (AI/ML, Governance, Data Modernization), and DevSecOps.

Product overview

iZeno is a Singapore-headquartered enterprise technology solutions provider operating across Southeast Asia (Singapore, Malaysia, Indonesia, Thailand, and Philippines) with over 20 years of experience. The company offers a comprehensive portfolio of consulting and implementation services organized around four solution pillars: (1) Business Solutions including SugarCRM (CRM, Customer Service Platform, Sugar Sell/SFA), Sugar Market (Marketing Automation), Mendix Low-Code, and Business Process Management; (2) Technology Solutions encompassing DevSecOps (Atlassian Teamwork Collection with Jira/Confluence/Loom/Rovo, CI/CD Optimization, Application Security, CNAPP), IT Service Management (ESM, ITAM via Device42, ITSM Endpoint Suite via Microsoft Intune, ITSM Migration), and Cloud Solutions (AIOps via Elastic/Red Hat Ansible, Cloud Automation, Cloud Streaming via Confluent, Hybrid/Public Cloud for AWS/GCP, Cloud Observability, Cloud Virtualization via Red Hat OpenShift); (3) Application Modernization including API Management/Security (Kong, Noname Security), Microservices Architecture, Middleware Migration, and SSO (Okta); and (4) Generative AI Solutions with AI assistants for IT teams (Atlassian Intelligence, Rovo), Software Engineers (Granite Code LLM, Tabnine, Podman AI Lab), Data Teams (Snowflake Copilot/Document AI, Alation Allie AI, Dataiku), and DevOps (Prisma Cloud AI-SPM, Checkmarx AI Security, Grafana ML, Elastic AI/ML, Ansible LightSpeed). The company is an Atlassian Platinum Solution Partner, Red Hat Advanced Partner, and AWS Select Tier Consulting Partner with DevOps competency.

Differentiator

Problem solved

Functional benefit

Products and services

• Enterprise Service Management (ESM) AI-driven enterprise service management framework connecting IT, HR, Finance, Facilities, and core business teams with intelligent workflows, automation, and real-time visibility. Targeted at large ASEAN enterprises seeking digital transformation.
• IT Asset Management (ITAM) Comprehensive IT asset tracking and management solution using Device42 for agentless IT infrastructure discovery, dependency mapping, and CMDB integration with Jira Service Management, enabling IP address management and certificate tracking for enterprise ITSM environments.
• ITSM Endpoint Suite Endpoint management solution combining Microsoft Intune with Jira Service Management for unified device and application management, security, and IT operations across enterprise environments.
• ITSM Migration Expertise

Quantifiable outcome

• 277% ROI over 3 years and $2M cost savings for enterprise ITSM customers (Forrester TEI study on Jira Service Management)
• +3 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration99 records

AI capability14 records

Feature3 records

Partnerships

20 partnerships are on record, tiered core and major.

• JFrogcoreTechnology or Integration · 1 March 2026In March 2026, JFrog named iZeno its only authorized solutions partner for Southeast Asia, upgrading iZeno from a transactional reseller to the exclusive regional solutions partner. The partnership enables iZeno to provide full DevSecOps consulting, implementation services, regulatory compliance support, and cloud-native modernization for organizations across the region. The collaboration aims to unify software supply chain management and address the growing complexity of discrete tools across organizations, with iZeno's Managing Director Jason Lin and JFrog's SVP APAC Sunny Rao driving the joint go-to-market.
• AtlassiancoreChannel Partner/ Reseller/ DistributoriZeno is an Atlassian Platinum Solution Partner with exclusive specializations in Cloud Migration, ITSM (first APAC partner), Software Development, and Teamwork Foundations (first in APAC) in APAC. The company has won Atlassian Partner of the Year multiple times (Emerging Markets 2020, 2022, 2023, 2024-2025) and was named Atlassian Partner of the Year 2026: Marketing Innovator. iZeno delivers Atlassian tools (Jira, Confluence, Jira Service Management, Rovo) across ASEAN enterprises.
• Red HatcoreChannel Partner/ Reseller/ DistributoriZeno is a Red Hat Advanced Business Partner and Strategic Products Partner of the Year. The company holds multiple Red Hat partner awards: ASEAN Partner Synergy Awards (2020), Ready Partner of the Year (2019), and Advanced Business Partner of the Year (2018, 2017, 2015). iZeno certified consultants deliver Red Hat OpenShift, Ansible Automation Platform, and related solutions across Singapore, Malaysia, Thailand, Indonesia, and the Philippines.
• Amazon Web Services (AWS)coreChannel Partner/ Reseller/ DistributoriZeno is an AWS Select Tier Consulting Partner, AWS Marketplace Skilled Channel Partner (MSCP), and AWS DevOps Competency holder. The company offers its solutions on AWS Marketplace with streamlined procurement, transparent billing, and private offers. iZeno has a proven track record of delivering solutions via AWS Marketplace Channel Partner Private Offers (CPPO) and Solution Provider Private Offers (SPPO).
• SugarCRMmajorChannel Partner/ Reseller/ DistributoriZeno is a certified SugarCRM partner delivering CRM, Customer Service Platform, Marketing Automation (Sugar Market), and Sales Force Automation (Sugar Sell) solutions to ASEAN enterprises. The partnership includes a SugarCRM Practice page and co-branded solution collateral.
• CloudBeesmajorTechnology or IntegrationiZeno is a certified CloudBees partner, integrating CloudBees CI/CD platforms into its DevSecOps framework for enterprise automation pipelines.
• Mendix (Siemens)majorTechnology or IntegrationiZeno is a certified Mendix partner offering Low-Code application development solutions for enterprises across ASEAN, particularly in manufacturing (Property Management Mendix), education, insurance (Travel Insurance), and other verticals requiring rapid application development.
• LogicalismajorStrategic or Co-development PartnerLogicalis and iZeno celebrated their one-year anniversary of partnership on November 5, 2021, collaborating on joint solutions including the ITSM Endpoint Suite combining Microsoft Intune with Atlassian Jira Service Management. The partnership focuses on delivering enterprise IT operations management solutions across ASEAN.
• monday.commajorChannel Partner/ Reseller/ DistributoriZeno offers monday.com-based work management and CRM solutions as a certified partner, providing monday Work Management and monday CRM implementations for enterprise clients.
• KongmajorTechnology or IntegrationiZeno leverages Kong for API Management and API Security solutions as part of its Application Modernization practice, using Kong Gateway for secure API-led architectures in hybrid and distributed environments.
• OktamajorTechnology or IntegrationiZeno uses Okta for Single Sign-On (SSO) implementations, providing centralized identity management, multi-factor authentication (MFA), and role-based access control (RBAC) for enterprise clients as part of its identity and access modernization solutions.
• Device42majorTechnology or IntegrationiZeno partnered with Device42 to offer advanced IT Asset Management (ITAM) capabilities, including agentless IT infrastructure discovery, dependency mapping, CMDB integration with Jira Service Management, IP address management, and certificate tracking for enterprise ITSM environments.
• Microsoft (Intune)majorTechnology or IntegrationiZeno integrates Microsoft Intune (cloud-based enterprise mobility management) with Atlassian Jira Service Management as part of the ITSM Endpoint Suite, enabling unified device and application management for enterprise IT environments.
• ElasticmajorTechnology or IntegrationiZeno is an Elastic partner offering solutions in Enterprise Search, Observability, and Security. Elastic is a core component of iZeno's AIOps practice (Elastic Observability), Cloud Observability solutions, and DevSecOps observability stack (ELK Stack/Grafana).
• SnowflakemajorTechnology or IntegrationiZeno leverages Snowflake's cloud-native SQL query engine and architecture in its Data Modernization practice, combined with Confluent and Dataiku for real-time data streaming and AI-powered analytics.
• DataikumajorTechnology or IntegrationiZeno uses Dataiku's all-in-one data science platform in its Data Modernization and Data Science Platform solutions, enabling data preparation, machine learning, and GenAI use cases for enterprise clients.
• ConfluentmajorTechnology or IntegrationiZeno leverages Confluent's cloud streaming platform for real-time data movement, event-driven architecture, and cloud streaming platform solutions, enabling enterprises to process, analyze, and act on real-time data streams.
• Google Cloud Platform (GCP)majorTechnology or IntegrationiZeno leverages Google Cloud Platform alongside AWS for public cloud solutions, and has used GCP (BigQuery, Google Kubernetes Engine) in customer implementations such as Bank BRI and Bank Raya Indonesia's modernization projects.
• CheckmarxmajorTechnology or IntegrationiZeno integrates Checkmarx for AI-driven code review and fix suggestions as part of its Shift-Left Security practice in DevSecOps, enabling automated security vulnerability detection and remediation in the software development lifecycle.
• Palo Alto NetworksmajorTechnology or IntegrationiZeno partners with Palo Alto Networks for CNAPP (Cloud Native Application Protection Platform) solutions, integrating Prisma Cloud for AI-Security Posture Management and AI-driven security operations as part of its DevSecOps and cloud security offerings.

Scale indicators5 records

Recent moves6 records

Expansion highlights7 records

Broad incumbents

• NCS Group: NCS Group is a Singapore-headquartered IT services subsidiary of Singtel with broad digital transformation, cloud, and application modernization capabilities across ASEAN. Overlaps with iZeno across enterprise cloud, ITSM, and application services for BFSI/telco clients in the same geographies.
• Persistent Systems: Persistent Systems is a global IT services firm with cloud, data, and DevOps practices serving BFSI and healthcare verticals. Competes for similar enterprise modernization RFPs and has growing ASEAN delivery presence.
• NTT Data Asia Pacific: NTT Data is a global systems integrator with significant ASEAN presence offering cloud, application modernization, ITSM, and digital transformation services. Broader portfolio than iZeno, but competes for the same large enterprise mandates in BFSI and telco across Southeast Asia.

Emerging players

• ALM Works: ALM Works is an Atlassian Platinum Marketplace Partner specializing in Structure for Jira and advanced planning apps, with Atlassian consulting services. Smaller scope than iZeno, but operates in the same Atlassian ecosystem with app-development and consulting delivery.
• K15t Software: K15t Software develops Atlassian Marketplace apps (Scroll, Docs, and Confluence plugins) and provides Atlassian consulting. Comparable as an Atlassian ecosystem participant, but narrower in product/consulting scope than iZeno's broad solution portfolio.

Direct peers

• Cprime: Cprime is an Atlassian Platinum Solution Partner providing Agile, DevOps, and ITSM transformation services, including JSM implementations. Operates across the US, Europe, and APAC with similar solution pillars around Atlassian-led enterprise modernization.
• Valiantys: Valiantys is an Atlassian Platinum Solutions Partner focused on ITSM, Agile, and DevOps implementations, with deep expertise in JSM deployments. It is the most comparable peer to iZeno given its Atlassian Platinum status and similar ITSM/ESM-centric consultancy model, though it operates primarily in EMEA rather than ASEAN.
• Adaptavist: Adaptavist is a global Atlassian Platinum Marketplace Partner offering Atlassian consulting, custom app development, and managed services. Direct competitor in Atlassian-centered enterprise delivery across ITSM, DevOps, and agile work management practices.

Regional players

• Logicalis: Logicalis is a global IT solutions and managed services provider with strong APAC presence and an active partnership with iZeno (jointly developed the ITSM Endpoint Suite combining Microsoft Intune with JSM). Despite being a co-marketing partner, it competes in adjacent enterprise IT services in ASEAN.

Others

• YASH Technologies: YASH Technologies is a global IT services and consulting firm offering enterprise application, cloud, and data modernization services. Adjacent competitor in enterprise digital transformation with growing ASEAN delivery presence.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@izeno2803
• Facebookfacebook.com/165801000134053
• LinkedInlinkedin.com/company/izeno-pte-ltd
• Xx.com/izeno_benny

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iZeno