PT Arkatama Multi Solusindo | Software House & Digital Training Center

What PT Arkatama Multi Solusindo | Software House & Digital Training Center does

PT Arkatama Multi Solusindo is an Indonesian IT consulting firm and software house headquartered in Malang, East Java, that develops custom web and mobile applications alongside proprietary products targeting the public-sector and education markets. Its core product suite includes Siakad Link (an academic information system integrated with PDDikti, banking, SIMPEG, SLiMS, and LMS), SapaPenyuluh (an AI-enabled helpdesk and analytics platform for agricultural extension officers), Countama, E-Office, Arkatama POS, and Sertifia, plus custom-built deployments such as the Ministry of Agriculture's 38-province 'Brigade Pangan' monitoring and evaluation system and regional government platforms (e.g., SIPETARUNG for North Kalimantan). Under the Edu Academy sub-brand, the company operates a digital training center offering coding and AI bootcamps (database programming, IoT, digital marketing, e-commerce web programming) and is an official partner of Indonesia's Prakerja national upskilling program; it also holds Lembaga Penyelenggara Diklat (LPD) certification from the Ministry of Education.

The company monetizes through project-based custom software development, IT consulting, hardware and infrastructure procurement, digital marketing services, and instructor-led training. Pricing is quote-based and not publicly disclosed, with revenue dependent on government, university, and corporate RFP wins. The go-to-market is sales-led and direct, primarily via WhatsApp and website inquiries, supported by content marketing on a corporate blog and organic social channels (Facebook, Instagram, LinkedIn). With 63 employees and a named-customer base that spans the Indonesian Ministry of Agriculture (multiple engagements), BPPSDMP, PMI East Java, IAIN Ponorogo, and North Kalimantan Province, Arkatama positions itself as a full-stack IT services partner for Indonesian public-sector digital transformation, though it remains a privately-held, unfunded company with no disclosed revenue or institutional investment.

Name

PT Arkatama Multi Solusindo | Software House & Digital Training Center

Legal name

PT Arkatama Multi Solusindo

Website

https://arkatama.id

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

PT Arkatama Multi Solusindo is an Indonesian IT consulting firm and software house headquartered in Malang, East Java, building custom web/mobile applications and proprietary products such as Siakad Link and SapaPenyuluh for government, university, and corporate clients, while operating a digital training center under the Edu Academy sub-brand.

Ownership category

akta.pro rank

Product category

Custom Software Development and IT Consulting

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Other Scientific and Technical Consulting Services (54169)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro primary industry

Strategy & IT Advisory (BPAEAAAA)

akta.pro secondary industries

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA), Farm Management & Decision Support Software (FMIS, ERP, Recordkeeping) (AFAGALAA)

Keywords

• Custom software development
• IT training services
• Academic information systems
• Digital transformation consulting
• Coding bootcamp programs

Headquarters

HQ city

Malang

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Custom Software Development: Bespoke application development for web and mobile platforms. Includes custom SIAKAD, government systems, and enterprise software. Project-based pricing with custom quotation.
2. IT Consulting: Technology consulting services including system analysis, design, and planning. Also includes infrastructure hardware procurement and configuration.
3. IT Training and Bootcamp: Professional training programs including coding bootcamps (Database Programmer, IoT Development, Digital Marketing, Web E-Commerce), instructor-led training, and Prakerja-supported programs.
4. Hardware and IT Infrastructure: Procurement and configuration of computer servers, laptops, PCs, and IT infrastructure equipment.
5. Digital Marketing Services: Digital marketing services utilizing Google Business, marketplaces, and other digital marketing strategies.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

PT Arkatama Multi Solusindo is an Indonesian IT consulting firm that develops custom web and mobile applications, supplies and configures IT hardware/infrastructure, and runs an IT training center offering coding bootcamps (Database Programmer, IoT, Digital Marketing, Web E-Commerce) and certification programs. The company also maintains a portfolio of proprietary software products including SIAKAD Link (academic information system), E-Office, Arkatama POS, Countama, Sertifia, and SapaPenyuluh (AI-powered platform for agricultural extension officers).

Product overview

PT Arkatama Multi Solusindo operates as a software house and digital training center offering a portfolio of proprietary products and custom development services. The product suite centers on Siakad Link, a comprehensive academic information system, complemented by business productivity tools (Countama, E-Office, Arkatama POS) and specialized platforms (Sertifia, SapaPenyuluh). The Edu Academy sub-brand delivers digital training through bootcamp programs in database programming, IoT, digital marketing, and e-commerce web development. Custom software development services span mobile attendance applications, agricultural monitoring systems, government information platforms, and learning management systems. The company also provides IT infrastructure services and hardware procurement, positioning itself as a full-service IT consultancy.

Differentiator

Problem solved

Functional benefit

Products and services

• Siakad Link Comprehensive academic information system for educational institutions managing student enrollment, grades, scheduling, financial administration, and academic workflows. Includes integrations with PDDikti, banking systems, SIMPEG, SLiMS, LMS, and SSO.
• Countama Business productivity and financial management application for tracking business operations and reporting.
• E-Office Digital office management system for electronic document workflow, approval processes, and administrative task automation in government and corporate environments.
• Arkatama POS Point-of-sale system for retail and business transaction processing with inventory and sales tracking capabilities.
• Sertifia Digital certification and credential management platform for issuing and tracking professional and academic certificates.
• SapaPenyuluh AI-powered digital service platform for Indonesian agricultural extension officers featuring helpdesk, analytics, and structured communication workflows supporting Ministry of Agriculture digital transformation.
• Bootcamp Database Programmer Intensive coding bootcamp training program covering database programming skills.
• Bootcamp IoT Development Training bootcamp focusing on Internet of Things development and implementation skills.
• Bootcamp Digital Marketing Digital marketing training program covering online marketing strategies, Google Business, marketplace, and digital advertising.
• Bootcamp Pemrograman Web E-Commerce Web programming bootcamp focused on e-commerce application development.
• Custom Software Development Bespoke application development service for web and mobile platforms, including custom SIAKAD, government systems, and enterprise software delivered through project-based professional services engagement.
• IT Training and Bootcamp Services Professional training programs including coding bootcamps, instructor-led training, and Prakerja-supported programs under Lembaga Penyelenggara Diklat (LPD) certification.
• Hardware and IT Infrastructure Services Procurement and configuration of computer servers, laptops, PCs, and IT infrastructure equipment for enterprise clients.

Quantifiable outcome

• 82% client satisfaction rate, 92% service quality rating, 89% positive feedback, 90% client return rate

Named customers7 records

Segments3 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability3 records

Feature8 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Kementerian Pertanian Republik Indonesia (Indonesian Ministry of Agriculture)coreStrategic or Co-development Partner · 1 January 2025Strategic partnership for development of Monitoring and Evaluation Software for the national 'Brigade Pangan' (Food Brigade) program supporting food self-sufficiency. The program involves thousands of farmers and agricultural extension officers across 38 Indonesian provinces. Arkatama developed comprehensive M&E systems including daily report input, GPS tracking, E-Lapor reporting, and agricultural equipment management modules.
• Kementerian Pertanian Republik Indonesia (Indonesian Ministry of Agriculture)coreStrategic or Co-development PartnerCollaboration on SapaPenyuluh digital platform for agricultural extension officers. Platform includes AI-based support features, helpdesk integration, service analytics, and structured escalation workflows. Shared vision of building responsive, efficient, and data-driven agricultural extension services.
• Digital Transformation Squad (DTS) - Program Magang Kampus MerdekaminorOthersPartnership with Digital Transformation Squad participants from the Indonesian government's Merdeka Belajar (Free Learning) Campus Internship Program Batch 2. Includes iftar gathering and team building activities.
• Prakerja ProgramcoreChannel Partner/ Reseller/ DistributorOfficial training program partner under Indonesia's Job Loss Insurance program (Prakerja). Provides access to government-subsidized IT training programs for participants. Listed as official training provider on Prakerja platform.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Quipper Indonesia: Edtech platform operating in Indonesia with learning-management and content services used by schools and teachers, overlapping with Arkatama's SIAKAD/E-Learning/LMS offerings to educational institutions. Comparable as a domain-overlapping education technology provider in the same Indonesian market.
• Ruangguru: Leading Indonesian edtech platform serving K-12 and university students with subscription learning products. Comparable in the Indonesian education-technology segment where Arkatama also sells SIAKAD and LMS solutions, though Ruangguru is B2C consumer rather than B2B institutions.
• Zenius Education: Indonesian edtech company providing online learning content and assessment tools to schools and students, overlapping with Arkatama's digital training and learning-management offerings. Comparable in the Indonesian education-technology buyer base though serving more of the K-12 segment.

Direct peers

• PT Lintasarta: Indonesian ICT solutions provider serving enterprises and government institutions with custom software, system integration, and managed services. Comparable as an Indonesian-headquartered IT services firm pursuing similar government digital-transformation engagements.
• PT Datacomm Diangraha: Established Indonesian IT systems integrator focused on enterprise application integration, custom development, and IT consulting for Indonesian corporations and government agencies. Directly comparable business model of bespoke software delivery for Indonesian enterprise and public-sector buyers.
• PT Sigma Cipta Caraka (TelkomSigma): Indonesian IT services and systems-integration subsidiary of Telkom Indonesia, providing custom application development, managed services, and enterprise solutions to Indonesian enterprises and government. Comparable as a local IT services firm with similar government and enterprise client base and comparable headcount scale.

Broad incumbents

• Accenture Indonesia: Global management and technology consultancy operating in Indonesia across enterprise and public-sector digital-transformation programs. Comparable in the IT consulting and systems-integration services layer, though at vastly larger scale and broader portfolio.
• PT NTT Data Indonesia: Indonesian arm of global IT services firm NTT Data, offering enterprise consulting, systems integration, and custom application development at significantly larger scale. Comparable in offering but competes with Arkatama for the same Indonesian enterprise and government RFPs.
• PT Telkom Indonesia (Telkom): Indonesia's largest telecom and digital-services group with significant enterprise IT services and government-facing digital initiatives through subsidiaries like TelkomSigma. Comparable as a large incumbent competing for the same government digital-transformation wallet.
• IBM Indonesia: Multinational technology and consulting firm with a strong Indonesia presence, competing for enterprise and government digital-transformation projects including custom software and consulting. Comparable as a broad incumbent in the same Indonesian IT services opportunity set.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/arkatamamulti
• LinkedInlinkedin.com/company/arkatama
• Instagraminstagram.com/arkatamamulti

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PT Arkatama Multi Solusindo | Software House & Digital Training Center