Asia Rescue and Medical Services Pvt Ltd

What Asia Rescue and Medical Services Pvt Ltd does

Asia Rescue and Medical Services Pvt. Ltd. (ARMS India) is a Kolkata-headquartered medical assistance and aeromedical rescue services company founded in 1987, operating across South Asia, South East Asia, and Mauritius. The company provides emergency medical coordination and patient transport services primarily to the world's leading travel insurance and assistance companies, with secondary service to corporate clients and individual travelers. Its core service portfolio includes fixed-wing and rotor-wing air ambulance transfers, Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) road ambulances, commercial flight stretcher and business-class medical transfers, and doctor/nurse medical escorts. ARMS positions itself as the market leader for medical assistance and aeromedical transport of critically ill patients in South Asia, citing 37+ years of operational history and over 1,500 medical assistance files processed annually.

Supporting these transport services are medical assistance coordination offerings including hospitalization arrangements with payment guarantees issued on behalf of insurers, repatriation of human remains, fraudulent claim investigation, and travel concierge services such as hotel booking, passport loss assistance, visa extensions, cash advances, and urgent medication delivery. The company operates a 24-hour multilingual alarm center supporting six spoken languages and coordinates a network of more than 3,000 service providers embedded across its operating region. Equipment deployed includes Welch Allyn cardiac monitors, Resmed ventilators, Philips defibrillators, Braun syringe pumps, GE portable ECG machines, and specialized stretcher systems, enabling ICU-level care during patient transfers. Branch offices are maintained in Sri Lanka (Kohuwala), Maldives, and Nepal in addition to the India headquarters.

ARMS operates a B2B managed-services and professional-services revenue model. Pricing is not publicly disclosed; services are quote-based and largely arranged through insurance company and corporate partnerships. The company is a privately held Indian private limited company with no disclosed external funding and is ISO 9001:2015 certified as of December 2023. Revenue is anchored in long-tenured relationships with a concentrated set of global insurance and assistance partners, supplemented by direct emergency services for individual travelers accessing the company via 24-hour emergency phone lines.

Name

Asia Rescue and Medical Services Pvt Ltd

Legal name

Asia Rescue & Medical Services Pvt. Ltd.

Website

https://armsindia.com

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

1–10 employees

Short description

Asia Rescue and Medical Services (ARMS India) is a Kolkata-based medical assistance and aeromedical transport company founded in 1987, serving global travel insurance and assistance companies, corporates, and individual travelers across South Asia, South East Asia, and Mauritius with air and ground ambulance services, medical escorts, and hospital guarantee coordination.

Ownership category

akta.pro rank

Product category

Medical Assistance and Aeromedical Transportation Services

NAICS

Ambulance Services (621910), Nonscheduled Air Transportation (4812)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Air Medical Transport (Helicopter/Fixed-Wing) (HLAFANAD)

akta.pro secondary industries

Air Ambulance & Medical Passenger Charter Operators (THABADAK), Emergency Response, Assistance & Medical Evacuation Services (THACAEAC), Emergency, Evacuation & Repatriation Charter Operators (THABADAH)

Keywords

• Aeromedical transportation
• Medical assistance services
• Air ambulance services
• Emergency medical evacuation
• Travel medical assistance

Headquarters

HQ city

Kolkata

HQ country

India

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Medical Assistance Services: Providing medical assistance coordination including hospitalization arrangements, doctor/nurse medical escorts, and hospital guarantee payments on behalf of insurers for travellers in South Asia, South East Asia and Mauritius
2. Aeromedical Transportation: Air ambulance services using fixed-wing and rotor aircraft for critical patient transfers, and commercial flight stretcher/business class medical transfers with escorts
3. Ground Ambulance Services: BLS (Basic Life Support) and ACLS (Advanced Cardiac Life Support) road ambulance transfers for stable and critically ill patients
4. Travel Assistance Services: Concierge services including hotel arrangements, car pickup/drop, passport loss assistance, visa extensions, cash advances, and urgent medication delivery

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

ARMS provides emergency medical assistance, aeromedical rescue and travel assistance services for travelers visiting South Asia, South East Asia and Mauritius. Core service lines include air ambulance (fixed-wing and rotor-wing), road ambulance (BLS and ACLS), commercial flight stretcher and business-class medical transfers, doctor and nurse medical escorts, hospitalization arrangements with payment guarantees, and ancillary travel assistance such as repatriation of remains, hotel booking, visa/passport support and urgent medication delivery.

Product overview

Asia Rescue & Medical Services (ARMS) is a medical assistance and aeromedical rescue services company founded in 1987. The company operates a comprehensive portfolio of emergency medical services including Air Ambulance (fixed wing and rotor wing), Road Ambulance (BLS and ACLS/ALS levels), and Commercial Flight medical transfers (stretcher and business class). Supporting these core transport services are medical escort offerings (Doctor and Nurse escorts), concierge doctor services, hospitalisation arrangements, and travel assistance including repatriation of human remains, hotel arrangements, passport/visa assistance, cash advance, and medication delivery. The company operates a 24-hour alarm center supporting six languages, with integrated networks across South Asia and Mauritius. Medical equipment deployed includes Welch Allyn cardiac monitors, Resmed ventilators, Philips defibrillators, and portable oxygen systems. The company primarily serves travel insurance and assistance companies, corporate industries, and individuals requiring medical evacuation and repatriation services.

Differentiator

Problem solved

Functional benefit

Products and services

• Air Ambulance Services Aeromedical patient transport using fixed-wing aircraft (turbo props and jets) or rotor-wing aircraft (helicopters) to transfer critically ill patients under ICU settings to the closest medical facility. Targeted at insurers, corporations and individuals needing critical patient evacuation across South Asia, South East Asia and Mauritius.
• Road Ambulance (BLS) Basic Life Support road ambulance for stable patients requiring only oxygen, IV fluids, and medical observation of vital signs by a trained nurse or paramedic during transfer. Used for inter-facility and on-ground medical transport in the ARMS operating region.
• Road Ambulance (ACLS/ALS) Advanced Cardiac Life Support / Advanced Life Support ambulance for unstable or critically ill patients requiring oxygen with invasive or non-invasive ventilation, IV fluids, emergency medication, and monitoring by an ICU-trained doctor and nurse. Used for high-acuity ground transfers.
• Commercial Flight Stretcher Transfer Patient transfer using scheduled commercial aircraft with stretcher arrangements for stable patients on oxygen up to 4L/mt, accompanied by a medical escort and requiring airline medical clearance. Designed for cross-border medical repatriation without dedicated air ambulance.
• Commercial Flight Business Class Medical Transfer Medical repatriation via commercial business class for patients able to walk to the toilet with wheelchair assistance, supported by medical escorts and airline medical clearance. Lower-acuity cross-border transfer option.
• Doctor Medical Escort Doctor escorts accompany patients during commercial flight transfers to certify medical fitness to fly and ensure medical safety throughout the journey.
• Nurse Medical Escort Nurse escorts provide medical care and monitoring during patient transfers on commercial flights, supporting lower-acuity repatriations that still require clinical supervision.
• Concierge / House Call Doctors House call and concierge doctor services for urgent or scheduled medical consultations delivered at a patient's location, supporting travelers and corporate clients who need in-person clinician access.
• Hospitalisation Arrangements Arrangements for urgent or scheduled hospitalisation including hospital admission guarantees and payment coordination with insurance providers, addressing the regional gap where hospitals require payment confirmation before treatment.
• Repatriation of Human Remains Funeral repatriation services including body preparation, documentation, embassy liaison, and international transportation arrangements back to the deceased's country of origin.
• Concierge and Hotel Arrangements Concierge services including hotel booking arrangements for patients and accompanying family members during medical assistance episodes.
• Car Pick Up and Drop Ground transportation for patient pick-up and drop-off as part of medical assistance services, supporting patient transfers between airport, hospital and home.
• Passport Loss and Visa Extension Assistance Assistance services for lost passport replacement and visa extension procedures during a medical episode abroad.
• Cash Advance Emergency cash advance services for travelers in medical situations to cover immediate costs.
• Investigation of Fraudulent Insurance Claims Investigation services to identify and prevent fraudulent insurance claims in medical assistance cases, supporting insurer partners with cost containment.
• Urgent Medication Delivery Delivery service for urgent medications and prescriptions to patients who cannot easily access a pharmacy, supporting travelers and recovering patients.
• 24 Hour Medical Emergency Service Round-the-clock emergency medical assistance hotline supporting six spoken languages via the ARMS registered alarm center, serving as the single access point for all of the company's emergency services.

Quantifiable outcome

• 37+ years of operational experience in aeromedical transportation
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators6 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• MedAire: Specialist in in-flight medical support, aviation medical kits, and remote medical advice for commercial airlines and business aviation, now part of International SOS. Comparable to ARMS on the travel-medical-assistance and cross-border repatriation workflow, with stronger focus on aviation-sector clients.
• FAI Air Ambulance: Germany-based FAI rent-a-jet operates a dedicated air ambulance division providing global medical repatriation, organ transport, and medical escort services. Comparable to ARMS on the dedicated air ambulance, ICU-configured fleet, and insurance-company contract model.
• Global Rescue: US-headquartered provider of travel risk management, emergency medical evacuation, and security extraction services, primarily serving travel insurance partners, corporate clients, and individual travellers. Direct peer to ARMS on the insurance-anchored, alarm-center-driven medical assistance and evacuation model.
• Air Ambulance Worldwide: US-based international air ambulance and medical transport provider offering fixed-wing air ambulance, medical escorts, and commercial medical stretchers worldwide. Directly comparable to ARMS on the air ambulance, medical escort, and intercontinental repatriation service lines.
• REVA Inc. US-based operator of fixed-wing air ambulance services with global medical repatriation capabilities, including fixed-wing ICU-configured aircraft and medical escorts. Directly comparable to ARMS' air ambulance and commercial-flight medical escort offerings, particularly for intercontinental patient transfers.
• European Air Ambulance (EAA): Luxembourg-headquartered air ambulance and medical repatriation provider operating dedicated fixed-wing air ambulance services across Europe, the Middle East, and Africa. Comparable to ARMS on the dedicated air-ambulance fleet, medical escort, and cross-border repatriation service lines.
• Jet Rescue Air Ambulance: Mexico-based air ambulance provider with international medical repatriation services and ICU-configured aircraft. Comparable to ARMS on the fixed-wing air ambulance and medical escort model, with overlapping customer base among international travel insurance partners.

Broad incumbents

• International SOS: Global leader in medical assistance, travel security, and aeromedical evacuation, serving multinational corporates, insurers, and governments across 90+ countries. Most directly comparable to ARMS on the 24/7 alarm-center, insurance-company partnership, and cross-border aeromedical repatriation model, though at vastly larger scale.

Regional players

• Assist Card: Latin America-focused travel assistance company providing medical emergency coordination, hospital payment guarantees, and repatriation services for travellers in the region. Comparable to ARMS on the B2B travel insurance assistance and 24/7 multilingual alarm-center model, though with a Latin America footprint.
• AMREF Flying Doctors: Africa-focused air ambulance and medical evacuation charity operating across East Africa with fixed-wing and rotor-wing aircraft. Similar operating model to ARMS (regional medical evacuation, insurance-company partnerships, ground-to-air coordination) but serving a different geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/asia-rescue-and-medical-services-pvt-ltd

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Asia Rescue and Medical Services Pvt Ltd