Veilig Thuis Groningen

What Veilig Thuis Groningen does

Veilig Thuis Groningen is a regional, government-funded public service organization that serves as the statutory advice and reporting point for domestic violence and child abuse across the Groningen province in the Netherlands. It operates a 24/7 free and anonymous helpline (0800-2000), website chat, contact forms, and in-person casework, alongside a dedicated Kenniscentrum that delivers training to professionals under the Meldcode framework. The organization is one of 25 Veilig Thuis regional bodies operating under the unified national Handelingsprotocol, which was renewed effective July 1, 2026, and works in formal collaboration with Stichting Jeugdbescherming Noord and all Groningen municipalities.

Its core service portfolio consists of the Advies- en meldpunt (advice and reporting hub), twelve Expertisegebieden specialization modules (covering domestic violence, child abuse, honor-related violence, elder abuse, forced marriage, sexual violence, stalking, intimate terror, animal cruelty linked to domestic violence, violence during pregnancy, caregiver burnout, and child-parent abuse), the proprietary MDA++ multidisciplinary approach for complex cases, the Meldcode professional reporting framework, and a Mantelzorgcheck (caregiver check) protocol introduced in 2026. The MDA++ method has demonstrated a measurable 2.3-point improvement on a 10-point family safety scale.

The business model is wholly governmental: funding flows from municipalities in the Groningen province, all services to citizens are provided free of charge, and the organization executes statutory child protection and domestic violence tasks on behalf of the Dutch government. There are no commercial revenue streams, no pricing tiers, and no private-sector customers. The organization employs over 270 professionals, including social workers, advisors, and multidisciplinary specialists, and is led by executive director Hemmala Sheerbahadoersing, appointed February 1, 2025.

Name

Veilig Thuis Groningen

Legal name

Veilig Thuis Groningen

Website

https://veiligthuisgroningen.nl

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Veilig Thuis Groningen is a government-funded, non-profit organization serving as the statutory advice and reporting point for domestic violence and child abuse across the Groningen province in the Netherlands, operating a 24/7 helpline, specialized expertise modules, and training for professionals under the national Handelingsprotocol.

Ownership category

akta.pro rank

Product category

Domestic Violence & Child Protection Services

NAICS

Justice, Public Order, and Safety Activities (922)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Trust, Safety & Risk Support (Fraud, Abuse, Policy Enforcement) (BPAAABAI)

akta.pro secondary industry

Child Safety & Exploitation Prevention Operations (CSAM detection workflows, escalation) (BPAAALAK)

Keywords

• Domestic violence services
• Child abuse prevention
• Social welfare advisory
• Violence reporting helpline
• Family safety services

Headquarters

HQ city

Groningen, Groningen

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Government Funding: As a public service organization, Veilig Thuis Groningen is funded by municipal governments in the Groningen province. The organization works on behalf of the government to execute statutory tasks related to domestic violence and child abuse.
2. Free Public Services: All services are provided free of charge to residents, including the 0800-2000 helpline, chat, and advice services. The organization does not generate revenue directly from citizens.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels3 records

Core offering

Veilig Thuis Groningen operates a 24/7 free advice and reporting point (advies- en meldpunt) for domestic violence and child abuse serving all residents of Groningen province in the Netherlands. The organization provides confidential helpline, chat, and contact form access, handles reports from both citizens and professionals, conducts safety assessments, and coordinates support services across 12 specialized expertise areas including domestic violence, child abuse, elder abuse, honor-related violence, stalking, and forced marriage.

Product overview

Veilig Thuis Groningen operates as a single unified service offering advice and reporting point for domestic violence and child abuse. The organization provides a core Advies- en meldpunt service available 24/7, supplemented by specialized Expertisegebieden modules addressing specific abuse types (domestic violence, child abuse, elder abuse, honor-related violence, forced marriage, stalking, sexual violence, etc.), the MDA++ multidisciplinary approach for complex cases, a Knowledge Centre with training services, and the Meldcode professional reporting framework. These components work together as an integrated service for residents of Groningen province, serving both individuals seeking help and professionals.

Differentiator

Problem solved

Functional benefit

Products and services

• Advies- en meldpunt huiselijk geweld en kindermishandeling Core advice and reporting point for domestic violence and child abuse serving all residents of Groningen province. Available 24/7 via free phone helpline (0800-2000), website chat, and contact form. Provides confidential advice, accepts reports of violence and abuse from both citizens and professionals, and conducts safety assessments with referrals to coordinated support services.
• Kenniscentrum Trainingen (Knowledge Centre Training) Training and education services for professionals (teachers, healthcare workers, social workers) working with domestic violence and child abuse cases. Includes workshops, thematic afternoons (such as on elder financial abuse), Meldcode training, Handelingsprotocol guidance, and educational materials offered through the dedicated Knowledge Centre.

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Six partnerships are on record, tiered supporting and core.

• Landelijk Knooppunt Huwelijksdwang en Achterlating (LKHA)supportingStrategic or Co-development Partner · 18 June 2026National knowledge center for forced marriage and abandonment. Veilig Thuis Groningen participates in national campaigns organized by LKHA, such as the 'Jouw stilte is niet jouw schuld' (Your silence is not your guilt) summer campaign.
• Stichting Jeugdbescherming NoordcoreStrategic or Co-development Partner · 26 March 2025Child protection agency that works with Veilig Thuis Groningen on fundamental improvements in situations of unsafety for children, youth, and adults in dependent relationships. Both organizations act on behalf of the government.
• Tolkcontact TeletolksupportingTechnology or Integration · 17 December 2024Accessibility service enabling deaf, hard-of-hearing, and speech-impaired individuals to contact Veilig Thuis via sign language, speech, or text through interpreters.
• Groningen MunicipalitiescoreStrategic or Co-development PartnerVeilig Thuis Groningen collaborates with all municipalities in the Groningen province. Municipalities fund the organization and work together on the approach to domestic violence and child abuse. The collaboration is formalized through Samenwerking met Groninger gemeenten.
• Lokale Allianties GroningensupportingStrategic or Co-development PartnerLocal alliances of professionals who share knowledge about financial abuse of elderly and work on prevention, recognition, and reporting. Jointly organize thematic afternoons on topics like financial abuse prevention.
• Landelijk Netwerk Veilig ThuiscoreStrategic or Co-development PartnerNational network of all 25 Veilig Thuis organizations in the Netherlands. The network develops unified protocols like the Handelingsprotocol and advocates on national issues such as femicide prevention.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Veilig Thuis Gelderland-Midden: It provides the same type of public advice and reporting services for domestic violence and child abuse within a defined Dutch region. Its different catchment area makes it a relevant regional peer despite the shared national Veilig Thuis framework.
• Veilig Thuis Amsterdam-Amstelland: It delivers a comparable regional advice, reporting and coordinated-response model for domestic violence and child abuse. It serves Amsterdam-Amstelland rather than Groningen, but operates within the same Dutch statutory network.
• Veilig Thuis Utrecht: It is a regional Veilig Thuis organization with comparable public advice, reporting and multidisciplinary support functions. Serving Utrecht rather than Groningen, it is an analogous organization under the same national protocol.
• Veilig Thuis Haaglanden: It shares Veilig Thuis Groningen's public mandate to advise on and coordinate responses to domestic violence and child abuse. Its regional service boundary differs, making it a relevant peer rather than a same-territory competitor.
• Veilig Thuis Friesland: It is another regional Veilig Thuis organization providing statutory domestic-violence and child-abuse advice, reporting and coordinated safety support under the same national framework. It serves Friesland rather than Groningen, making it a geographic peer rather than a direct competitor.
• Veilig Thuis Noord-Holland Noord: It is a geographically separate Veilig Thuis organization serving a similar statutory domestic-violence and child-protection mandate. The comparable public-service model and target population make it a useful regional peer.
• Veilig Thuis Drenthe: It operates the same regional statutory model for domestic violence and child abuse, including a public advice and reporting point. Its service territory is Drenthe, so it is highly comparable but does not compete directly in Groningen.
• Veilig Thuis Overijssel: It is a regional Veilig Thuis organization with comparable government-mandated reporting, advice and safety-coordination functions. It serves Overijssel rather than Groningen and therefore provides a close regional operating model for comparison.

Others

• Stichting Jeugdbescherming Noord: It is a regional child-protection partner working on government-mandated protection of children, youth and adults in dependent relationships. Its mandate overlaps with Veilig Thuis Groningen's child-safety reporting and collaboration role, but it is an adjacent provider rather than a direct regional hotline competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/veilig-thuis-groningen

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Veilig Thuis Groningen