Ashland County Job & Family Services

What Ashland County Job & Family Services does

Ashland County Department of Job and Family Services (ACDJFS) is a county government social services agency headquartered at 15 West 4th Street in Ashland, Ohio, operating under the authority of the Ohio Department of Job and Family Services (ODJFS). The agency administers nine major program areas for the residents of Ashland County: public assistance (SNAP food assistance, Ohio Works First cash assistance, Medicaid eligibility, childcare subsidies, and non-emergency medical transportation); child and adult protective services; child support enforcement; foster care and adoption services; workforce development through the OhioMeansJobs Ashland County Center under the Workforce Innovation and Opportunity Act (WIOA); and emergency assistance programs including PRC (Prevention, Retention & Contingency), Ready Set Learn (back-to-school supplies), and Project Comfort (heating assistance).

ACDJFS operates on a tax-funded service delivery model rather than a commercial revenue model. Funding flows from federal programs (SNAP, TANF, Medicaid, Child Care subsidies) and state allocations channeled through ODJFS, with no direct charges to clients — all services are provided free of charge based on eligibility criteria tied to federal poverty guidelines. The underlying technology infrastructure is entirely state-provided and includes Ohio SACWIS for child welfare case management, the Ohio Child Support Customer Service Web Portal, the EBT and ConnectEBT system for benefit distribution and management, and Benefits.ohio.gov for online benefits applications. The agency delivers services through a multi-channel model spanning in-person office visits, dedicated phone lines for each program area, online self-service portals, and a partner network of community organizations including Catholic Charities, ACCADA, and the Ashland Mental Health & Recovery Board. J. Peter Stefaniuk has served as Director since May 2018.

Name

Ashland County Job & Family Services

Legal name

Ashland County Dept. of Job and Family Services

Website

https://ashlandjfs.org

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Ashland County Department of Job and Family Services is a county government agency that administers federally and state-funded public assistance, protective services, child support enforcement, foster/adoption, and workforce development programs for eligible residents of Ashland County, Ohio.

Ownership category

akta.pro rank

Product category

Public Social Services

NAICS

Individual and Family Services (6241), Child and Youth Services (624110), Child Care Services (6244)

SIC

Services-Social Services (8300)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industries

Child Welfare, Foster Care & Adoption Services (BPAGAEAE), Family & Child Benefits Administration (Child Allowance, Parental Leave) (BPAIAKAD)

Keywords

• Public social services
• SNAP food assistance
• Child protective services
• Child support enforcement
• Workforce development services

Headquarters

HQ city

Ashland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Federal and State Program Funding: Government-funded agency operating under the Ohio Department of Job and Family Services (ODJFS). Services are funded through federal programs including SNAP, TANF, Medicaid, Child Care subsidies, and state allocations. No direct revenue is generated from clients; services are provided based on eligibility criteria.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

Ashland County Department of Job and Family Services is a county government agency that administers federally and state-funded social services to eligible residents of Ashland County, Ohio. Its core offering consists of public assistance programs (SNAP food assistance, Ohio Works First cash assistance, Medicaid, child care assistance, and Non-Emergency Transportation), child and adult protective services, child support enforcement, foster care and adoption services, workforce development through the OhioMeansJobs Ashland County Center, and emergency assistance programs (PRC, Project Comfort heating assistance, Ready Set Learn school supplies).

Product overview

Ashland County Department of Job and Family Services operates as a county government social services agency providing a coordinated portfolio of public assistance and family support programs. The agency offers a unified service delivery model across nine major program areas: Public Assistance (including SNAP, Medicaid, cash assistance, and childcare), Child and Adult Protective Services, Child Support Enforcement, Foster Care and Adoption, Jobs Assistance through the OhioMeansJobs center, and emergency assistance programs including PRC, Ready Set Learn (school supplies), and Project Comfort (heating costs). These services are delivered through a single physical location at 15 West 4th Street, Ashland, with options for phone, online, and in-person application submission.

Differentiator

Problem solved

Functional benefit

Products and services

• Public Assistance Programs Comprehensive public assistance programs for eligible Ashland County residents including SNAP (food assistance), Ohio Works First cash assistance, Medicaid, child care assistance, and Non-Emergency Transportation Services to medical appointments, supporting individuals and families with food, shelter, clothing, medical care, and other economic challenges.
• Child Protective Services Receives and investigates reports of child abuse and neglect, ensures child safety while partnering with families, and provides services to reduce the risk of future harm for children in Ashland County.
• Adult Protective Services Investigates reports of suspected abuse, neglect, and exploitation of vulnerable adults age 60 and over in Ashland County who are in danger of harm, unable to protect themselves, or have no one else to assist them.
• Child Support Enforcement CSEA services including paternity establishment, child support order establishment and enforcement, court and administrative enforcement of support payments, medical order coverage, and location of non-custodial parents for Ashland County families.
• Foster & Adoption Services Foster care certification and placement of children, and adoption navigation to connect children in need with permanent homes through Ohio's foster and adoption system.
• OhioMeansJobs Ashland County Center Workforce development services funded through WIOA providing job search assistance, resume preparation, career counseling, job listings, occupational skills training, and the WIOA Youth Program for youth ages 14-24 facing barriers to employment.
• PRC (Prevention, Retention & Contingency) Assistance Emergency financial assistance program providing one-time help with heating costs, school supplies, and other urgent needs for qualifying Ashland County residents.
• Ready, Set, Learn Program Back-to-school assistance program providing $250 per eligible school-age child (K-12) for school clothing and supplies, for families at or below 200% of the federal poverty level in Ashland County.
• Project Comfort One-time heating assistance program providing $500 vouchers to qualifying families with minor children for heating costs, available November through February.

Named customers1 record

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Advocates for FamiliescoreStrategic or Co-development PartnerCommunity partner providing family advocacy and support services to residents served by ACDJFS. Works collaboratively to provide comprehensive services to families in need.
• Catholic Charities (CCDOC)coreStrategic or Co-development PartnerFaith-based social services organization serving Ashland County residents. Provides charitable assistance and support services complementary to ACDJFS programs.
• Tri-County Educational Service CentercoreStrategic or Co-development PartnerEducational partner serving Ashland, Holmes, and Wayne counties. Collaborates with ACDJFS on youth programs and educational support services.
• ACCADA (Ashland County Community Against Domestic Abuse)coreStrategic or Co-development PartnerLocal organization dedicated to addressing domestic abuse in Ashland County. Works with ACDJFS on protective services and family support.
• Ashland Mental Health & Recovery Board (MHRB)coreStrategic or Co-development PartnerCounty board providing mental health and addiction services. Partners with ACDJFS to coordinate care for families and individuals with behavioral health needs.
• Transformation NetworkcoreStrategic or Co-development PartnerCommunity transformation organization providing support services. Collaborates with ACDJFS on community development and family stability initiatives.
• Healthy NEOminorStrategic or Co-development PartnerRegional health initiative partner. Provides health-related resources and referrals for residents accessing ACDJFS services.
• Appleseed Mental HealthminorStrategic or Co-development PartnerMental health services provider. Offers counseling and mental health support for families and individuals served by ACDJFS.
• Ashland County/Wayne/Holmes Community Action (ACWHCC)coreStrategic or Co-development PartnerCommunity Action Agency serving Ashland, Wayne, and Holmes counties. Provides poverty relief services and collaborates with ACDJFS on comprehensive family support.
• Ohio Department of Job and Family Services (ODJFS)coreStrategic or Co-development PartnerState agency that administers federal programs including SNAP, TANF, Medicaid, and Child Care subsidies. ACDJFS operates as a county agency under ODJFS oversight, implementing state-mandated programs locally.
• OhioMeansJobs/OhioMeansJobs Ashland County CentercoreStrategic or Co-development PartnerState workforce development initiative administered locally through ACDJFS. Provides job search assistance, training, and employment services funded through the Workforce Innovation and Opportunity Act (WIOA).
• Ohio Child Support Customer Service PortalcoreTechnology or IntegrationState-provided online portal for child support services. ACDJFS CSEA uses this platform for case management, payment processing, and customer self-service.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Wayne County Department of Job and Family Services: Adjacent rural Ohio county DJFS that ACDJFS already coordinates with through Tri-County Educational Service Center and Ashland County/Wayne/Holmes Community Action. Same statutory mandate, program mix, and ODJFS oversight.
• Summit County Department of Job and Family Services: Northeast Ohio county DJFS covering the Akron area. Same ODJFS mandate and program structure, with comparable mix of urban-adjacent and suburban caseload.
• Montgomery County Department of Job and Family Services: Southwest Ohio county DJFS serving the Dayton metro. Operates the same ODJFS portfolio including protective services, child support, and OhioMeansJobs workforce programs.
• Franklin County Department of Job and Family Services: Ohio's largest county DJFS, serving the Columbus area. Runs the full ODJFS-administered portfolio at metropolitan scale and serves as the state's flagship reference agency for program operations.
• Hamilton County Department of Job and Family Services: Southwest Ohio county DJFS serving the Cincinnati area. Runs the same mandated program set under ODJFS at urban scale, providing a benchmark for service delivery and digital channel usage.
• Richland County Department of Job and Family Services: Larger but adjacent north-central Ohio county DJFS, serving Mansfield and surrounding areas. Direct county peer delivering the same state-mandated program set through a similar single-agency model.
• Cuyahoga County Department of Job and Family Services: Large urban Ohio county DJFS covering the Cleveland metro. Same statutory authority and program mix under ODJFS, operating at much greater scale; useful comparable for what ACDJFS's service model looks like at city scale.
• Holmes County Department of Job and Family Services: Neighboring rural Ohio county DJFS, partnered with ACDJFS through Tri-County Educational Service Center. Operates the same portfolio of public assistance, protective services, child support, and workforce programs under ODJFS.
• Lucas County Department of Job and Family Services: Northwest Ohio county DJFS covering Toledo. Direct county-level peer delivering SNAP, Medicaid, TANF, child care subsidies, child support, and protective services under ODJFS.

Broad incumbents

• Ohio Department of Job and Family Services (ODJFS): State-level umbrella agency that administers the federal programs (SNAP, TANF, Medicaid, Child Care) that ACDJFS implements locally. Owns the technology platforms ACDJFS runs on and sets policy, funding, and eligibility rules for all Ohio county DJFS agencies.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/ashland-county-job-&-family-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ashland County Job & Family Services