Ascension Saint Thomas Urgent Care

Name

Ascension Saint Thomas Urgent Care

Legal name

Urgent Team

Website

https://asturgentcare.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Urgent Care Services

NAICS

Offices of Physicians (62111), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Retail & Pharmacy-Based Urgent Care Clinics (HLAFADAE)

akta.pro secondary industries

Urgent Care & On-Demand Virtual Visits (HLALAAAB), Retail & Walk-In Primary Care Clinics (HLAFAGAC)

Keywords

• Urgent care services
• Walk-in clinics
• Occupational health services
• Telemedicine consultations
• Primary care access

Headquarters

HQ city

Tennessee

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Healthcare Services - Insurance-Based: Fee-for-service healthcare delivery billed through patient insurance plans including most major insurance providers, Medicare, Medicaid, TRICARE, and VA coverage
2. Self-Pay Services: Out-of-pocket payment option for uninsured patients through self-pay program with cash and credit card acceptance

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Ascension Saint Thomas Urgent Care operates 17 walk-in urgent care clinics across Tennessee providing immediate, no-appointment-needed treatment for illness, injury, women's health, men's health, COVID-19 testing, and occupational health (Work Fit). Service delivery is supplemented by a telemedicine/virtual visit platform and the Hold My Spot online scheduling tool, with insurance billing and a self-pay program for uninsured patients.

Product overview

Ascension Saint Thomas Urgent Care is part of the Urgent Team family of urgent care and walk-in centers, operating 17 locations throughout Tennessee. The company offers a unified platform of healthcare services centered on walk-in urgent care centers with extended hours, supplemented by telemedicine/virtual visits for remote care. Key products include the core urgent care center network, Telemedicine/Virtual Visits for remote consultations, and Hold My Spot® for online appointment scheduling. Additional services span women's health, men's health, occupational health (Work Fit), COVID-19 testing, and a Patient Portal for managing health records. The company also provides a Self-Pay Program for uninsured patients and publishes Healthy Living Tips educational content.

Differentiator

Problem solved

Functional benefit

Products and services

• Walk-in Urgent Care Centers 17 walk-in clinics throughout Tennessee providing immediate treatment for illness, injury, women's and men's health, COVID-19 testing, and wellness exams without the need for an appointment. Targeted at individual patients and families seeking convenient, same-day access to non-emergency care.
• Telemedicine/Virtual Visits Virtual healthcare visits that allow patients to consult with providers remotely from the comfort of their home. Designed for individual patients seeking non-emergency care without an in-person visit.
• COVID-19 Testing and Treatments COVID-19 testing and treatments offered at Ascension Saint Thomas Urgent Care locations for individual patients seeking diagnosis or care.
• Women's Health Services Healthcare services for women including wellness exams, available 7 days a week without appointment at Ascension Saint Thomas Urgent Care locations.
• Men's Health Services Healthcare services for men including wellness exams and health assessments, available 7 days a week without appointment.
• Work Fit (Occupational Health) Occupational health services helping companies keep employees healthy and fit, including work-related injury care, pre-employment screenings, workers' compensation care, and preventive health programs. Targeted at employers and businesses.
• Self-Pay Program Self-pay program offering affordable payment options for patients without insurance coverage, accepting cash and credit cards. Designed for uninsured patients who need access to urgent care services.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Two partnerships are on record, tiered core.

• Ascension Saint Thomas Health SystemcoreStrategic or Co-development PartnerAscension Saint Thomas Urgent Care operates as a branded location under the Ascension Saint Thomas health system, providing integrated urgent care services within the larger healthcare network. The affiliation provides clinical quality standards, referral pathways, and brand recognition within the Tennessee healthcare market.
• Urgent TeamcoreStrategic or Co-development PartnerUrgent Team is the parent company and operator of Ascension Saint Thomas Urgent Care along with 7 other affiliated urgent care brands. Provides centralized operations, technology platforms (Hold My Spot, telemedicine), marketing, billing systems, and management infrastructure for all affiliated centers.

Scale indicators1 record

Recent moves6 records

Expansion highlights3 records

Direct peers

• GoHealth Urgent Care: Hospital-affiliated urgent care network operating walk-in centers with online scheduling, virtual visits, and integrated clinical quality standards — closely mirrors the Ascension Saint Thomas-affiliated model and walk-in retail footprint.
• NextCare Urgent Care: Walk-in urgent care chain with online hold-my-place scheduling, telemedicine, occupational health, and broad insurance acceptance — a direct functional peer in the retail urgent care category.
• Concentra: Largest U.S. operator of occupational health and urgent care clinics; comparable on the Work Fit occupational health line and on employer/workers' compensation service mix that drives a significant share of urgent care visits.
• CityMD: High-density urban and suburban urgent care walk-in operator with similar evening/weekend hours, online check-in, and broad insurance coverage — comparable in walk-in retail model and consumer urgent care positioning.
• CareSpot Urgent Care: Multi-state urgent care brand offering walk-in care, online scheduling, telemedicine, and occupational health — directly comparable retail urgent care model with similar digital tools and service breadth.
• American Family Care (AFC Urgent Care): Large multi-state operator of walk-in urgent care clinics with a similar retail storefront model, extended hours, online check-in, and occupational health offerings — directly comparable in service mix, GTM, and customer base.
• FastMed Urgent Care: Multi-state urgent care operator offering walk-in care, telemedicine, occupational health, and insurance billing; directly comparable in scope of services, online scheduling tools, and consumer urgent care positioning.

Broad incumbents

• HCA Healthcare (CareNow Urgent Care): Large hospital system operating the CareNow urgent care network; comparable hospital-affiliated urgent care model with deeper clinical integration and significantly broader scale across multiple states.
• CVS MinuteClinic: Retail-based walk-in clinic operated by a major pharmacy/insurer; competes for low-acuity visits but does not match the full urgent care/occupational health scope and is part of a much broader healthcare and pharmacy portfolio.
• Ascension Health: Parent health system whose Saint Thomas brand is licensed to this urgent care network; Ascension is a broad national incumbent that owns hospitals and ambulatory sites and provides the brand affiliation and clinical quality standards underlying this network.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Ascension-Saint-Thomas-Urgent-Care-106414778070805
• LinkedInlinkedin.com/company/ascension-saint-thomas-urgent-care

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ascension Saint Thomas Urgent Care