TPI
TPI (The Printer Inc.) is a US casino-focused marketing technology and direct mail company that serves 300+ casino operators across 40 states with the Player Connect platform, combining mobile apps, cashless gaming, portals, email, and high-volume variable data direct mail.
- Company typePrivate
- Founded1973
- HeadquartersDes Moines, Iowa, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What TPI does
TPI (The Printer Inc.), founded in 1973 and headquartered in Des Moines, Iowa, is a US casino-focused marketing technology and direct mail services company that operates the Player Connect platform. TPI serves 300+ land-based casino operators across 40 states, connecting them with approximately 35 million players each month through an integrated stack that includes Player Connect App (mobile), Player Connect Cashless, Player Connect Portal, Player Connect Flipbook, variable email, FastPass proprietary campaign automation, and World-Class Direct Mail services. The platform combines structured variable data personalization, geo-fencing, cashless gaming integrations, and APIs into casino management systems (including a preferred partnership with Konami SYNKROS), enabling operators to run unified physical-and-digital player engagement campaigns.
TPI generates revenue through a mix of transaction-fee-based direct mail production (372M pieces mailed annually, priced per piece plus postage at volume-based economics) and subscription/managed services for digital products including mobile apps, portals, email, and platform licensing. Distribution is enterprise field sales targeting casino marketing, player development, IT/security, and loyalty teams, supported by white-glove implementation and customer success. Four 24/7 production facilities in Des Moines, Las Vegas, Pennsauken Township (NJ), and Baton Rouge provide in-house USPS integration and 48-hour delivery to 48 states.
As of October 2025, TPI operates as a 100% employee-owned ESOP with approximately 300 employees, led by founder Bill Benskin (CEO) and President Kane Johnson. The company has reported that 87 casinos have worked with TPI for 10+ years, indicating a stable, long-tail customer base anchored by deep operational integration rather than transactional relationships.
TPI firmographics
Firmographics- Name
- TPI
- Legal name
- The Printer Inc.
- Website
- https://betontpi.com
- Company type
- Private
- Founded year
- 1973
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- TPI (The Printer Inc.) is a US casino-focused marketing technology and direct mail company that serves 300+ casino operators across 40 states with the Player Connect platform, combining mobile apps, cashless gaming, portals, email, and high-volume variable data direct mail.
- Ownership category
- akta.pro rank
Where TPI is headquartered
LocationHeadquarters
- HQ city
- Des Moines, Iowa
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
TPI business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Direct Mail Services: World-class direct mail production and delivery services for casinos. Includes VIP specialty mail, variable data campaigns, and high-volume transactional mail. Revenue generated through per-piece pricing plus postage, with volume-based economics.
- Mobile App Development & Licensing: Custom-branded mobile app development and ongoing platform licensing for casinos. Apps include Player Connect features like real-time offers, cashless gaming, geo-fencing, and player portal access. Recurring platform/subscription model.
- Email Marketing Services: Variable email marketing integrated with direct mail and digital products. Bundle options with direct mail and flipbooks for cost savings. Per-campaign or subscription pricing.
- Player Connect Platform: Integrated player engagement platform including mobile apps, portals, flipbooks, and automation tools. White-glove service, implementation support, and ongoing customer success management included.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise pricing based on casino size and requirements |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
TPI product offering
Product offeringCore offering
TPI (The Printer Inc.) is a casino marketing technology and direct mail company that provides integrated marketing solutions for the casino and gaming industry. The company combines direct mail printing capabilities with its proprietary Player Connect software platform to help casino operators acquire, engage, and retain players through personalized marketing campaigns, cashless gaming technology, and automated marketing workflows.
Product overview
TPI operates as a casino-focused marketing technology company offering a unified platform-plus-modules architecture. The core offering consists of Player Connect™ mobile solutions (App, Cashless, Flipbook, Portal) integrated with World-Class Direct Mail services. Additional products include TPI VIP specialty mail, Email marketing, and FastPass Automation. All products leverage variable data capabilities to deliver personalized player communications across physical and digital channels, connecting over 300 casinos with 35 million players monthly.
Differentiator
Problem solved
Functional benefit
Brands
- Player Connect™ App: Mobile app solution for casinos enabling real-time offers, rewards, notifications, location-based features, cashless gaming, and unlimited integration options.
- Player Connect™ Cashless
- Player Connect™ Flipbook
- Player Connect™ Portal
- World-Class Direct Mail
- TPI VIP
- FastPass Automation
Products and services
- Player Connect App Mobile application component of the Player Connect platform that enables casino operators to engage players on their smartphones, supporting player acquisition and retention campaigns for the gaming industry.
- Player Connect Cashless
- Player Connect Flipbook Digital flipbook offering within the Player Connect platform that allows casino operators to present interactive, page-turning marketing collateral to players as an alternative or complement to printed direct mail pieces.
- Player Connect Portal
- World-Class Direct Mail
- TPI VIP
- FastPass Automation
Quantifiable outcome
- 48-hour delivery to 48 states
- +5 more outcomes
Companies that use TPI
Customer profileNamed customers8 records
Segments1 record
Ideal customer profiles1 record
TPI technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability2 records
Feature5 records
TPI partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Konami Gaming, Inc.coreTPI named preferred mobile app partner for Konami's SYNKROS casino management system. SYNKROS properties receive preferred access to TPI's Player Connect Mobile App featuring personalized offers, account information, push notifications, digital player cards, win/loss access, advanced geofencing, cashless/cardless experiences, and slot finder tools through deep integration with SYNKROS. Partnership announced July 20, 2026.
- USPScoreStrategic partnership with USPS enabling Seamless Acceptance certification at all TPI locations, 48-hour delivery to 48 states, and access to postage promotions (up to 30% rebate on volume growth). USPS leadership participates in TPI Connection Session webinars to educate casino industry on postage savings programs.
Scale indicators7 records
Recent moves7 records
Expansion highlights5 records
TPI competitors and assessment
Company assessmentEmerging players
- Acres Manufacturing: Casino technology company focused on player tracking, bonusing, and cashless systems for land-based operators. Compares to TPI as an emerging player with overlapping player engagement and cashless gaming functionality.
- Agilysys: Hospitality and gaming property management software provider offering PMS, POS, and inventory/loyalty solutions for casino-resort operators. Comparable as a casino technology vendor with adjacent player engagement and on-property integration capabilities.
- Marker Trax: Casino-marked cashless credit and payments platform enabling digital marker and line-of-credit play. Highly comparable to TPI's Player Connect Cashless as a focused casino fintech integration layer.
Broad incumbents
- PlayAGS: Casino gaming equipment and technology supplier providing slots, table products, and increasingly player engagement tools. Comparable as a broad casino industry incumbent with overlapping land-based operator relationships.
- Konami Gaming: Major casino management system provider whose SYNKROS platform integrates player tracking, loyalty, and marketing. Konami named TPI its preferred mobile app partner in July 2026, making it both a strategic partner and the dominant CMS incumbent whose installed base TPI sells into.
- Aristocrat Leisure: Global casino gaming equipment and technology provider with its Oasis 360 CMS and player marketing modules. Comparable because it serves the same US land-based casino operators with overlapping player engagement and loyalty functionality.
- IGT (International Game Technology): Major casino gaming and systems provider offering casino management, player tracking, and marketing tools. IGT competes with TPI in the casino player engagement layer as part of a broader gaming portfolio.
- Everi Holdings: Casino fintech and games provider offering player loyalty, cash access, and compliance products. Overlaps with TPI in casino player engagement and the increasingly important cashless gaming/integration layer.
- Light & Wonder: Casino content, systems, and SciPlay/iGaming provider that competes in the casino technology and player engagement space. Comparable as a broad incumbent with overlapping CRM, loyalty, and marketing capabilities for land-based operators.
Direct peers
- VizExplorer: Casino-specific analytics and marketing operations platform providing player intelligence, campaign optimization, and CRM tools to casino operators — directly competing with TPI's player engagement and analytics functionality.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
TPI social profiles
Digital presenceTPI financial estimates
Financial estimateRevenue estimate
Valuation estimate
TPI leadership team
Management profileNumber of profiles
TPI funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TPI M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TPI
What does TPI do?
TPI (The Printer Inc.) is a casino marketing technology and direct mail company that provides integrated marketing solutions for the casino and gaming industry. The company combines direct mail printing capabilities with its proprietary Player Connect software platform to help casino operators acquire, engage, and retain players through personalized marketing campaigns, cashless gaming technology, and automated marketing workflows.
Is TPI a public or private company?
TPI is a private company. It is classified as management employee owned and is currently operating.
When was TPI founded?
TPI was founded in 1973. It employs 101 to 250 people.
Where is TPI based?
TPI is headquartered in Des Moines, Iowa, United States, in the North America region.
How does TPI make money?
Four revenue lines are on record. Direct Mail Services are the primary driver. The others are mobile App Development & Licensing, email Marketing Services and player Connect Platform.
Who are TPI's main competitors?
Emerging players on record are Acres Manufacturing, Agilysys and Marker Trax. Broad incumbents are PlayAGS, Konami Gaming, Aristocrat Leisure, IGT (International Game Technology), Everi Holdings and Light & Wonder. VizExplorer is listed as a direct peer.
Does TPI have an API?
Yes. TPI offers API connections available for player tracking systems, hospitality systems, and more. The Player Connect Portal supports automating all player data through an API. API connections enable integration with player tracking systems, hospitality systems, and other casino technology platforms.