BIT-Works BV
BIT-Works BV is a privately held Dutch managed ICT and telecom provider serving SMB and mid-market customers in the Randstad and Green Heart regions with cloud (Microsoft 365, Azure), hosted VoIP (Xelion, Avaya), networking, internet, WatchGuard firewall security, support, and hardware, plus white-label second-line support for other Dutch IT companies.
- Company typePrivate
- Founded1980
- HeadquartersNieuwkoop, Netherlands
- Headcount1–10
- GTM typeB2B
- OfferingServices
What BIT-Works BV does
BIT-Works BV is a privately held Dutch end-to-end managed ICT and telecommunications service provider headquartered in Nieuwkoop, South Holland, with roots tracing back to 1980. The company sells and operates an integrated stack spanning cloud services (Microsoft 365, Azure, SharePoint, remote desktop), hosted VoIP telephony (a proprietary basic-PBX platform plus Xelion 8 and Avaya IP Office), network and system management with 24/7 monitoring and nightly backups, business internet connectivity across ADSL/VDSL/cable/fiber/4G, WatchGuard UTM-managed firewall and security, IT support desk (first- and second-line), hardware procurement, and complementary add-ons such as Dropsuite Microsoft 365 backup, Guardey cybersecurity awareness training and Unifi camera surveillance.
The business serves the Dutch MKB (SMB and mid-market) segment, concentrated in the Randstad (Rotterdam-Amsterdam-Utrecht triangle) and Green Heart (Groene Hart) regions, and additionally provides white-label second-line support to other Dutch IT-bedrijven (IT companies) across the same geography. BIT-Works holds Microsoft Silver, Avaya, Xelion and WatchGuard MSSP partner statuses, is ACM-registered as a B2B telecom and internet provider, and is ISO 27001 certified (since December 2020, recertified November 2021). The company operates under both the BIT-Works and Splinter voice & data brands following a 2016 business combination, and runs an in-house mobile subscription brand called Splinter Mobiel.
Revenue is generated through a mix of recurring managed-service subscriptions, monthly connectivity and telephony fees, one-time hardware sales and installation, and project-based professional services, with most pricing quote-based. Go-to-market is sales-led via personal outreach, referrals, website inbound and partner channel, supported by content marketing (blog, newsletter, LinkedIn, Instagram) and Microsoft 365 Copilot webinars. The firm is family-owned and controlled by co-directors Geertjan and Jogchum van Bochove, with a team of approximately 10-12 staff and no external institutional capital.
BIT-Works BV firmographics
Firmographics- Name
- BIT-Works BV
- Legal name
- BIT-Works BV
- Website
- https://bit-works.nl
- Company type
- Private
- Founded year
- 1980
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- BIT-Works BV is a privately held Dutch managed ICT and telecom provider serving SMB and mid-market customers in the Randstad and Green Heart regions with cloud (Microsoft 365, Azure), hosted VoIP (Xelion, Avaya), networking, internet, WatchGuard firewall security, support, and hardware, plus white-label second-line support for other Dutch IT companies.
- Ownership category
- akta.pro rank
BIT-Works BV industry classification
Industry- Product category
- Managed IT and Telecommunications Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- Cloud PBX & Hosted Telephony (HDAIAHAB), Virtual Desktop & Application Delivery (VDI/DaaS, Remote Apps) (BPAEAIAC), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), Data Security & Privacy for Cloud (DLP, DSPM, Tokenization) (HDABAHAK)
Keywords
Where BIT-Works BV is headquartered
LocationHeadquarters
- HQ city
- Nieuwkoop
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
BIT-Works BV business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Managed IT Services: Ongoing management and monitoring of client IT infrastructure including servers, workstations, networks, and cloud environments. Revenue generated through recurring managed service fees, typically bundled in SLA contracts.
- Telephony Services: Hosted VoIP and traditional telephony services across Xelion, Avaya, and their own hosted platform. Includes fixed, mobile, and fixed-mobile integration services. Revenue from monthly subscriptions and per-user fees.
- Internet Connectivity: Internet connectivity services across ADSL, SDSL, VDSL, cable, fiber optic (Glasvezel), and 4G technologies. Includes primary and backup connections with various SLA levels. Revenue from one-time installation and recurring monthly fees.
- Hardware Sales: Sale and installation of hardware including servers, desktops, thin clients, NUCs, workstations, monitors, tablets, Apple products, and peripherals. Revenue from one-time product sales and installation fees.
- IT Security Services: Firewall/UTM management, security monitoring, antivirus (Avast), MFA implementation, cybersecurity awareness training (Guardey), and secure data destruction services. Delivered as managed service subscriptions or one-time implementations.
- Professional Services & Projects: Network design and implementation, system migrations (e.g., server migrations, Windows upgrades), cloud transitions, and project-based consulting. Revenue from one-time project fees and hourly consulting.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Microsoft 365 Copilot Business standalone |
| Subscription | Annual | Business Standard + Copilot Business bundle |
| Subscription | Annual | Business Premium + Copilot Business bundle |
| One time/ perpetual license | Pay-as-you-go | Windows 10 Upgrade - labor only |
| One time/ perpetual license | Pay-as-you-go | Windows 10 Professional license |
| Hybrid | Monthly | T-Mobile 4G Backup Internet |
| Unit Pricing | Pay-as-you-go | Unifi Camera System starter set |
| Unit Pricing | Pay-as-you-go | Home Office Workstation Package |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
BIT-Works BV product offering
Product offeringCore offering
BIT-Works BV provides end-to-end managed ICT and telecommunications services for SMB clients in the Netherlands. Its portfolio covers cloud solutions (Microsoft 365, Azure, remote desktop), hosted VoIP telephone systems (Xelion, Avaya, proprietary hosted platform), network and system management, IT support (first- and second-line), managed security (WatchGuard UTM, MFA, Guardey training), business internet connectivity (fiber, ADSL/VDSL, 4G), and hardware procurement and installation.
Product overview
BIT-Works BV is an end-to-end ICT and telecommunications service provider offering integrated managed services for SMB clients. The portfolio consists of core infrastructure services (cloud solutions with remote desktop, hosted VoIP telephone systems via Xelion and Avaya, network/system management, IT support desk, internet connectivity via multiple technologies, and hardware supply) supplemented by specialized security services (WatchGuard UTM/firewall management) and AI-powered productivity tools (Microsoft 365 Copilot). The company operates as a one-stop-shop where clients can procure complete IT environments, with services ranging from design and implementation through ongoing management and 24/7 support.
Differentiator
Problem solved
Functional benefit
Products and services
- Cloud Solutions Cloud computing services for SMBs in the Netherlands, including Microsoft 365, Microsoft Azure, SharePoint implementations, and remote desktop connections enabling local work with centrally managed data and software.
- Hosted VoIP Telephone Systems Cloud-based IP telephone systems using BIT-Works' own hosted PBX platform, Xelion 8 for SMB-focused VoIP, and Avaya IP Office for enterprise-grade communications including video conferencing, chat, and call center functions.
- Network and System Management Complete lifecycle services covering network design, implementation, and ongoing management with continuous monitoring, nightly backups, and proactive maintenance to prevent downtime for SMB clients.
- IT Support Services First- and second-line IT and telecom helpdesk support with rapid response times. Also provides second-line support services for other IT companies and on-site support in the Rotterdam-Amsterdam-Utrecht region.
- Managed IT Security Services (WatchGuard UTM) Managed security service including WatchGuard firewall/UTM installation, configuration, monitoring, patching, updates, and reporting, delivered as a managed security service subscription. BIT-Works is a WatchGuard Certified MSSP.
- Business Internet Connectivity Business internet connections via ADSL, SDSL, VDSL, cable, and fiber optic (Glasvezel) technologies, plus 4G for rural/backup use. Includes hardware provisioning, remote monitoring, SLA-based service levels, and primary and backup connections.
- Hardware Supply and Installation Procurement and installation of hardware including servers, desktops, thin clients, NUCs, CAD workstations, monitors, tablets, Apple products, and peripherals, with custom configurations and professional installation.
- Splinter Mobiel Mobile Services Business mobile subscription services under BIT-Works' own Splinter Mobiel brand, offering T-Mobile and KPN business mobile plans with managed administration as an alternative to direct operator contracts.
Quantifiable outcome
- Zero-downtime server migration for 24 workstations
- +1 more outcomes
Companies that use BIT-Works BV
Customer profileNamed customers9 records
Segments2 records
Ideal customer profiles2 records
BIT-Works BV technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability7 records
Feature4 records
BIT-Works BV partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- XelioncoreXelion is a Dutch business telephone platform (VoIP) that BIT-Works uses as its primary telephony solution for SMB customers. Xelion 8 offers a cloud-based phone system with video calling, screen sharing, and Microsoft integration. BIT-Works is an official Xelion partner targeting the MKB market in the Netherlands.
- AvayacoreAvaya is a global enterprise communications provider. BIT-Works is an Avaya partner using the IP Office platform in a hosted environment to serve the upper end of the market with advanced phone systems, video conferencing, chat, and call center functionalities. BIT-Works is one of the few parties in the Netherlands offering Avaya solutions in hosted form.
- WatchGuardcoreWatchGuard is a global leader in Unified Threat Management (UTM) security solutions. BIT-Works is a WatchGuard Certified and Managed Security Service Provider (MSSP), installing and monitoring WatchGuard firewalls and UTM devices with real-time network monitoring and intrusion prevention for customers.
- MicrosoftcoreBIT-Works is a Microsoft Silver partner certified for delivering Microsoft services including Office 365, Azure, and SharePoint. The company manages Microsoft 365 environments, implements Microsoft Teams, Azure configurations, and provides associated support services.
- Fiber RevolutionminorFiber Revolution is a fiber optic internet provider. BIT-Works partnered with Fiber Revolution to offer fiber connections for business parks De Olm and Schoterhoek in Nieuwkoop, including promotional offers such as 6 months free internet delivery and discounted installation costs.
- Splinter voice & datacoreBIT-Works BV operates under the brand name 'Splinter voice & data' alongside its BIT-Works brand. The two entities are part of the same organization. Contact information listed as 'BIT-Works BV & Splinter voice & data' at the office address.
- Splinter MobielminorBIT-Works operates its own mobile subscription brand called Splinter Mobiel, offering business mobile plans as an alternative to T-Mobile and KPN. BIT-Works manages and advises customers on choosing the right mobile provider.
Scale indicators4 records
Recent moves7 records
Expansion highlights5 records
BIT-Works BV competitors and assessment
Company assessmentBroad incumbents
- ilionx: Dutch IT services company offering managed services, cloud, and workplace solutions to mid-market and enterprise customers. Comparable as a broader Dutch MSP serving similar SMB/mid-market clients but with significantly larger scale and broader portfolio than BIT-Works.
- KPN: Largest Dutch telecom operator providing connectivity, cloud, and security services to SMB and enterprise. Comparable as the dominant incumbent in the connectivity and telephony categories where BIT-Works also competes.
- Odido (formerly T-Mobile Netherlands): Major Dutch mobile and fixed telecom operator offering business connectivity, cloud, and security. Comparable as a broad incumbent BIT-Works partners with for 4G backup and competes against for SME connectivity.
- PinkRoccade (Total Specific Solutions): Dutch IT services group providing managed services, cloud, and sector-specific IT solutions to mid-market and public-sector clients. Comparable as a broader Dutch IT services incumbent with overlapping managed-service offerings for SMB and mid-market.
Direct peers
- Solvinity: Dutch managed cloud and IT services provider focused on regulated and mid-market customers in the Netherlands. Comparable to BIT-Works as a Netherlands-based MSP with a similar end-to-end managed service approach for business clients.
- Cloudwise: Dutch managed cloud services provider specializing in Google Workspace and cloud-based workplace solutions for education and SMB. Comparable as a regional Dutch managed-services provider using cloud-first delivery, though it targets a slightly different vertical emphasis.
- YourICT: Dutch IT partner providing managed IT, cloud, and telephony services to SMB clients. Closely comparable to BIT-Works on customer segment (Dutch SMB), service scope (managed IT + telecom), and partnership-led delivery model.
- ProXS: Dutch IT managed services and cloud provider focused on SMB and mid-market customers. Directly comparable to BIT-Works in target segment (Dutch MKB), managed-services model, and Microsoft-centric cloud stack.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
BIT-Works BV social profiles
Digital presenceBIT-Works BV compliance and trust
Trust signalCompliance2 records
BIT-Works BV financial estimates
Financial estimateRevenue estimate
Valuation estimate
BIT-Works BV leadership team
Management profileNumber of profiles
Profiles11 records
BIT-Works BV funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BIT-Works BV M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BIT-Works BV
What does BIT-Works BV do?
BIT-Works BV provides end-to-end managed ICT and telecommunications services for SMB clients in the Netherlands. Its portfolio covers cloud solutions (Microsoft 365, Azure, remote desktop), hosted VoIP telephone systems (Xelion, Avaya, proprietary hosted platform), network and system management, IT support (first- and second-line), managed security (WatchGuard UTM, MFA, Guardey training), business internet connectivity (fiber, ADSL/VDSL, 4G), and hardware procurement and installation.
Is BIT-Works BV a public or private company?
BIT-Works BV is a private company. It is classified as family owned and is currently operating.
When was BIT-Works BV founded?
BIT-Works BV was founded in 1980. It employs 1 to 10 people.
Where is BIT-Works BV based?
BIT-Works BV is headquartered in Nieuwkoop, Netherlands, in the Europe region.
How does BIT-Works BV make money?
Six revenue lines are on record. Managed IT Services are the primary driver. The others are telephony Services, internet Connectivity, hardware Sales, IT Security Services and professional Services & Projects.
Who are BIT-Works BV's main competitors?
Broad incumbents on record are ilionx, KPN, Odido (formerly T-Mobile Netherlands) and PinkRoccade (Total Specific Solutions). Direct peers are Solvinity, Cloudwise, YourICT and ProXS.
Does BIT-Works BV have an API?
No public API is recorded for BIT-Works BV.
What industry is BIT-Works BV in?
BIT-Works BV's product category is Managed IT and Telecommunications Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of HDAIAHAB, Cloud PBX & Hosted Telephony. Its NAICS code is 54151 and its SIC code is 7370.