Bob Hope USO

Name

Bob Hope USO

Legal name

Bob Hope USO, Inc.

Website

https://bobhopeuso.org

Company type

Private

Founded year

1941

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Military Support and Hospitality Services

NAICS

Other Similar Organizations (except Business, Professional, Labor, and Political Organizations) (81399), Business, Professional, Labor, Political, and Similar Organizations (8139)

SIC

Services-Membership Organizations (8600)

akta.pro primary industry

Veterans Affairs & Military Family Services (BPAIAHAL)

Keywords

• Military support services
• USO center operations
• Military family programs
• Troop hospitality services
• Nonprofit military welfare

Headquarters

HQ city

Long Beach

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Individual Donations: The organization is 100% privately funded through contributions from patriotic Americans. Donations are tax-deductible (Tax ID: 95-2302811). An average month sees $20,000 in food costs alone.
2. Corporate Sponsorships: Corporate sponsorships and strategic partnerships provide significant funding. Major partners include Delta Air Lines, Northrop Grumman Corporation, Raytheon Company, and Los Angeles World Airports among others. Sponsorships range from FOUR STAR ($1M+) to FRIEND ($2.5K) tiers.
3. Foundation Grants: Funding from philanthropic foundations including The Ahmanson Foundation, The Ralph M. Parsons Foundation, Fred & Peggy Hartley Family Foundation, and others.
4. In-Kind Donations: Donations of goods and services including food, toiletries, and supplies through wishlist programs. Volunteers also provide significant in-kind support.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Bob Hope USO is a 501(c)(3) nonprofit that operates six USO Centers across Central and Southern California to provide complimentary morale, welfare, and recreation services to active duty military, reservists, dependents, and retirees. Services at the centers include lounge facilities, food and beverages, secure luggage storage, recreation areas, theater, lending library, family room, showers, quiet rooms, and complimentary phone calls. The organization also delivers family morale events, ticket distribution to sports and entertainment, entertainment programs, and care package programs for deployed troops.

Product overview

Bob Hope USO is a nonprofit organization (501(c)(3)) operating under a charter from USO, Inc., providing morale, welfare, and recreation services to military members and their families across Southern and Central California. The organization operates six USO Centers at major airports (LAX, Ontario, Palm Springs, Orange County), Military Entrance Processing Station (MEPS), and March ARB Deployment Center. Services include complimentary amenities (snacks, beverages, showers, quiet rooms, phone calls, luggage storage, entertainment), entertainment programs, family morale events, and ticket distribution for sports and entertainment events. The flagship Bob Hope USO at LAX is a 7,100 square foot facility open 24/7/365. The organization relies entirely on private contributions and does not receive government funding.

Differentiator

Problem solved

Functional benefit

Products and services

• Bob Hope USO at LAX Flagship airport center at Los Angeles International Airport in the Theme Building, open 24/7/365, serving over 100,000 troops and military families annually with amenities including lounge, recreation areas, secure luggage storage, theater, lending library, family room, showers, quiet room, computer center, and complimentary phone calls through the I-Freedom Telephone System.
• Bob Hope USO Ontario Airport center at Ontario International Airport serving Riverside and San Bernardino areas including March Air Force Base, Fort Irwin, and Marine Corps Logistics Base, open 0600-2200 daily with lounge, refreshments, and hospitality services.
• Bob Hope USO Palm Springs Airport center at Palm Springs International Airport serving primarily active-duty Marines from the Marine Corps Air Ground Combat Center at Twenty-nine Palms, open 0600-2200 daily, serving 34,000 troops and military families annually.
• Bob Hope USO Orange County Airport center at John Wayne Airport in Santa Ana serving active duty military, reservists, and their families, located in the Terminal B Baggage Claim area, open 0600-2200 daily.
• Bob Hope USO at MEPS El Segundo Center at Military Entrance Processing Station Los Angeles providing a relaxing lounge with complimentary snacks and beverages to military enlistment applicants, open Monday-Friday 10:00 AM-4:00 PM.
• Bob Hope USO at March ARB Deployment Center Deployment center at Joint Regional Deployment Center at March Air Reserve Base serving deploying and re-deploying service members with snacks and refreshments during mobilization operations.
• Military Ticket Distribution Program Free ticket distribution program providing complimentary tickets to military members and families for major sports and entertainment events including LA Dodgers, LA Rams, LA Galaxy, LA Chargers, LA Kings, Laugh Factory, and Staples Center concerts, distributed through on-base trusted agents.
• Entertainment Programs Live entertainment performances including USO Show Troupe appearances at professional sports events, concerts, and theaters, as well as Super Bowl viewing parties for troops.
• Family Morale Programs and Events Family support programs including holiday meals for deployed families, holiday events with toys and Santa visits, Month of the Military Family Carnivals, family movie nights, and Super Bowl watching parties.
• Care Package Program Program creating and distributing care packages for troops deploying into conflict zones around the world, providing comfort items and connections to home during deployment.

Quantifiable outcome

• 250,000+ service members and families served annually
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and major.

• Delta Air LinescoreGTM or Marketing Partner · 1 January 2017Three Star donor ($500K) and major partner providing flight-related support and sponsorships. Delta has hosted barbecues for military at USO centers and provides ongoing corporate support.
• Los Angeles World AirportscoreStrategic or Co-development Partner · 1 January 2017Major partner supporting the LAX Capital Campaign and USO center operations at LAX. Provided partnership for Theme Building location enabling the new 7,100 sq ft center.
• Los Angeles Rams FoundationmajorGTM or Marketing Partner · 1 January 2017Silver donor ($10K) providing support including Super Bowl LIII viewing party sponsorship at USO LAX. Active in military appreciation initiatives.
• Los Angeles GalaxymajorGTM or Marketing Partner · 1 January 2017Sustaining partner ($50K+) providing free tickets and military appreciation activities.
• Los Angeles KingsmajorGTM or Marketing Partner · 1 January 2017Sustaining partner ($25K) providing tickets and community engagement for military families.
• USAAmajorGTM or Marketing Partner · 1 January 2017Sponsor of Super Bowl LIII viewing party at Bob Hope USO at LAX for troops.
• Los Angeles ChargersmajorGTM or Marketing Partner · 1 January 2017Sustaining partner ($100K+) providing community engagement including Jr. Chargers Training Camp events for military families.

Scale indicators9 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• USO (United Service Organizations): National parent umbrella organization of which Bob Hope USO is a chartered affiliate. Operates 250+ locations worldwide providing similar morale, welfare, and recreation services to military members; direct comparable in mission and service offerings, but at vastly larger geographic and operational scale.
• American Red Cross (Service to the Armed Forces): Large humanitarian organization with dedicated Service to the Armed Forces program supporting military members, veterans, and families worldwide through emergency communications, financial assistance, and morale programs. Comparable as a major military support provider, though operates at vastly larger scale as a multi-mission nonprofit.

Direct peers

• Intrepid Fallen Heroes Fund: Nonprofit supporting military personnel severely injured in service and families of those lost, funding specialized centers and programs. Comparable in donor-funded military family support model, though focused on severely injured personnel and capital projects rather than ongoing hospitality.
• Operation Homefront: National military family nonprofit providing financial assistance, housing, and recurring support programs to active-duty and veteran families. Comparable in mission, donor-funded model, and family support programs, though focused on financial/housing assistance rather than hospitality and morale.
• Wounded Warrior Project: Major military-support nonprofit focused on injured veterans and their families through programs, advocacy, and direct support. Comparable in donor-funded nonprofit model serving military communities, though focused on wounded veterans specifically rather than active-duty travel and morale.
• Gary Sinise Foundation: Military-support nonprofit entertainment/celebrity-affiliated foundation serving veterans, first responders, and their families through programs, grants, and events. Comparable in entertainment-adjacent military support, donor-funded model, and event-driven programming; also an actual donor to Bob Hope USO.
• Blue Star Families: Nonprofit supporting military families through research, programming, and community building initiatives. Comparable as a donor-funded nonprofit supporting military families with programs and events, though primarily research and community-oriented rather than physical hospitality.
• Fisher House Foundation: Nonprofit providing free lodging and support to military and veteran families near medical treatment facilities. Comparable as a donor-funded military family services organization with physical locations and free-of-charge service model, though focused on medical-related lodging rather than airport hospitality.
• Armed Services YMCA: National nonprofit providing similar morale, welfare, and recreation programs to military service members and their families at installations and off-base locations. Directly comparable in mission, target population, and program offerings such as family events, youth programs, and hospitality services.
• Semper Fi & America's Fund: Nonprofit providing immediate financial assistance and lifetime support to wounded, critically ill, and injured members of all branches of the U.S. Armed Forces. Comparable as a donor-funded military support nonprofit serving service members and families, though focused on wounded/ill rather than travel and morale.

Market position

Strengths4 records

Weaknesses2 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/bob-hope-uso

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bob Hope USO