What Gemeente Borger-Odoorn does

Gemeente Borger-Odoorn is a public municipality in the Dutch province of Drenthe, administering local government services for a resident population of 26,048 across 25 villages — ranging from ancient esdorpen on the Hondsrug ridge and 18th-century veenkoloniale peat-reclamation settlements to young ontginningsdorpen developed after the Oranjekanaal canal works. The entity holds a statutory monopoly over civil registry, WOZ property tax, social welfare (Wmo/Jeugd), building permits, waste management, and spatial planning within its jurisdiction.

The core operating technology is a digital municipal services platform comprising the D-loket self-service portal for online form submissions and service requests, the WOZ-loket for property tax assessment records, the iburgerzaken civil affairs system, and the Mijn AfvalWijzer waste calendar (web and mobile). These are delivered alongside a deep physical distribution footprint: a main gemeentehuis in Exloo, an afvalbrengpunt waste facility in 2e Exloërmond, 19 village houses (dorpshuizen), and 2 dedicated buurtkamer neighborhood rooms in MFA Nieuw-Buinen and MFA Valthermond, supplemented by IDO digital government help points in three libraries.

Funding flows from municipal taxes (afvalstoffenheffing, WOZ), service fees (e.g., €22.50/year volkstuin rental, €300 planschade application, tiered Woo-verzoek copying fees, up to ~€2,500 sports/health subsidies), provincial and national government allocations (algemene uitkering), and grants such as AMIF-funded integration programs. The municipality is a member of the Cittaslow International network since 2010 and collaborates with regional partners including GGD Drenthe, Biblionet Drenthe, Sociale Teams Borger-Odoorn, Drents Archief, Omgevingsdienst Drenthe, Lefier, and adjacent municipalities Emmen and Coevorden.

Name

Gemeente Borger-Odoorn

Legal name

Gemeente Borger-Odoorn

Website

https://borger-odoorn.nl

Company type

Public

Founded year

1998

Operating status

Operating

Headcount range

251–500 employees

Short description

Gemeente Borger-Odoorn is a Dutch municipality in Drenthe province administering local government services — civil registry, taxation, social welfare, permits, and waste management — to 26,048 residents across 25 villages through a digital portal network and a physical footprint of 19 village houses and neighborhood rooms.

Ownership category

akta.pro rank

Product category

Local Government Administration

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Individual and Family Services (6241)

SIC

Services-Social Services (8300), Services-Management Services (8741)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Waste Management & Smart Sanitation (Facilities) (HSAPAPAM), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Municipal government services
• Public administration
• Civil registry services
• Waste management services
• Social welfare services

Headquarters

HQ city

EXLOO

HQ country

Netherlands

HQ region

Europe

Offices21 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Pricing tiers

Distribution channels5 records

Marketing channels6 records

Core offering

Gemeente Borger-Odoorn is a Dutch municipality in the province of Drenthe that provides local government administration and public services to approximately 26,048 residents across 25 villages. The municipality delivers civil registry services (passports, ID cards, driver's licenses, birth/death registration), waste management and taxation, building permits and zoning, social welfare (Wmo, youth care), cultural programming, and community development through a network of 19 village houses (dorpshuizen) and digital self-service portals.

Product overview

Gemeente Borger-Odoorn operates a digital municipal service platform consisting of citizen-facing self-service portals and administrative systems. The core offering includes the D-loket portal for digital form submissions and service requests, the WOZ-loket for property tax assessments, the Mijn AfvalWijzer waste management calendar (web and app), and the Actief Borger-Odoorn activity platform. These digital services complement traditional in-person municipal operations at the town hall (gemeentehuis) in Exloo. The municipality serves approximately 26,048 residents across 25 villages.

Differentiator

Problem solved

Functional benefit

Products and services

• D-loket (digitale loket) Online self-service portal for citizens to submit digital forms and requests for municipal services including building permits, waste reports, complaints, construction drawings, and administrative matters.
• WOZ-loket Online portal for citizens to view WOZ (Waarde onroerende zaken) property valuation tax assessment reports and related real estate tax information.
• Mijn AfvalWijzer Digital waste calendar service (web and mobile app) that helps residents track waste collection schedules and waste separation guidelines by postal code.
• Actief Borger-Odoorn Activity platform website listing sports and cultural activities available within the municipality for residents and visitors.
• Volkstuin (Civic Vegetable Garden) rental Annual rental of municipal vegetable garden plots (150 square meters) in Borger to residents for community gardening, charged at €22.50 per year.
• Planschade application processing Administrative processing of planschade (plan damage) claims, with an upfront €300 application fee that is refunded if the claim is accepted.
• Woo-verzoek (Government Information Request) service Service processing Woo (Wet open overheid) requests for government information; free for fewer than 6 copies, €6.95 for 6-15 copies, €0.40 per copy for 15+ copies, with budget document pricing ranging from €8.30 to €62.60 based on page count.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

20 partnerships are on record, tiered minor and core.

• Cittaslow Supporters (Local Businesses)minorOthers · 1 January 2010Over 80 local businesses have joined as Cittaslow supporters, including bakeries, hotels, restaurants, agricultural businesses, and cultural organizations. These businesses commit to sustainability, local products, and hospitality standards.
• Cittaslow InternationalcoreStrategic or Co-development PartnerGemeente Borger-Odoorn is a certified Cittaslow municipality since 2010. This international network promotes sustainable living, local heritage, and quality of life. The municipality collaborates on promoting slow tourism, local products, and environmental consciousness among residents and businesses.
• Cittaslow NederlandcoreStrategic or Co-development PartnerNational Cittaslow organization supporting local municipalities in implementing slow living principles, sustainable development, and community-building initiatives.
• Netwerk Dementie DrenthecoreStrategic or Co-development PartnerRegional dementia network providing information and support for people with dementia and their families. Borger-Odoorn is an active member, coordinating local dementia care and awareness programs.
• GGD DrenthecoreStrategic or Co-development PartnerMunicipal Health Service providing public health services including travel vaccinations, health education, and sexual health services for Borger-Odoorn residents.
• Sociale Teams Borger-OdoorncoreStrategic or Co-development PartnerSocial teams providing information and advice about care and support. They coordinate welfare services, assistance applications, and community care programs for vulnerable residents.
• Welzijnsorganisatie AndescoreStrategic or Co-development PartnerWelfare organization providing social support services including loneliness prevention, volunteer support, and listening ear services. Also manages youth work through Andes youth services.
• Lefier (Housing Corporation)minorStrategic or Co-development PartnerHousing corporation collaborating on neighborhood room operations and housing support services for residents.
• WoonserviceminorStrategic or Co-development PartnerHousing service provider working with the municipality on neighborhood rooms and residential support services.
• Biblionet Drenthe (Library Network)coreStrategic or Co-development PartnerLibrary network providing Digital Government Information Points (IDO) in Borger, Odoorn, and Nieuw-Buinen. Libraries offer free computer and internet assistance to residents including DigiD support, online form completion, and device assistance.
• Drents ArchiefcoreStrategic or Co-development PartnerRegional archive institution preserving historical documents and photographs of Borger-Odoorn. Provides access to historical records, genealogical research support, and maintains the visual archive of the former municipalities.
• EMCO-groepminorStrategic or Co-development PartnerWork company participating in language-focused workplace project for integration of status holders, providing language-rich work placements.
• WedekaminorStrategic or Co-development PartnerWork company providing employment and training services, participating in language-focused workplace integration programs for newcomers.
• Drenthe CollegeminorStrategic or Co-development PartnerRegional college participating in language support and integration initiatives for newcomers through the AMIF-funded project.
• MensominorStrategic or Co-development PartnerEducation and integration organization participating in the 300 language-rich workplace initiative for status holders.
• IVIOminorStrategic or Co-development PartnerEducational organization involved in language and integration programs for newcomers in the region.
• Gemeente EmmencoreStrategic or Co-development PartnerNeighboring municipality collaborating on language support, social services, and welfare programs. Emmen processes certain social benefit applications for Borger-Odoorn residents.
• Gemeente CoevordenminorStrategic or Co-development PartnerNeighboring municipality collaborating on language support and newcomer integration initiatives.
• Omgevingsdienst DrenthecoreStrategic or Co-development PartnerEnvironmental service for Drenthe handling environmental permits and supervision. A connected party of the municipality with its own complaints procedure.
• Stichting Bestemming Borger-OdoorncoreStrategic or Co-development PartnerTourism foundation promoting the municipality as a destination, supporting local businesses and cultural heritage sites like the Hunebedcentrum.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Gemeente De Wolden: Drenthe rural municipality serving a comparable population across dispersed villages; relevant peer for dorpshuizen-style community-service models and waste-management operations.
• Gemeente Hoogeveen: Larger Drenthe municipality that anchors regional services and labor-market programs; useful broader-incumbent peer for understanding scale economics and shared-service arrangements in the province.
• Gemeente Aa en Hunze: Neighboring Drenthe municipality sharing the Hondsrug cultural landscape; comparable in scale, rural character, and heritage-tourism positioning including hunebedden and esdorpen.
• Gemeente Opsterland: Friesland municipality and prior employer of incoming griffier Laura Meijer; comparable in rural scale and village-distributed service delivery, also a Cittaslow member.
• Gemeente Westerveld: Drenthe neighbor with similar small-scale rural profile and heritage assets; relevant peer for benchmarking service delivery across dispersed villages in the same province.
• Gemeente Coevorden: Adjacent Drenthe municipality collaborating with Borger-Odoorn on language support and newcomer integration initiatives; comparable as a small-to-mid-sized rural neighbor serving overlapping community-development needs.
• Gemeente Emmen: Larger neighboring Drenthe municipality that processes certain social-benefit applications for Borger-Odoorn and collaborates on integration and welfare programs, making it a directly comparable regional peer operating in the same provincial context.
• Gemeente Tynaarlo: Drenthe municipality with comparable population scale and a mix of village-level service points; useful peer for digital municipal-service and accessibility-compliance benchmarking.
• Gemeente Midden-Groningen: Groningen municipality that recruited former Borger-Odoorn griffier Indra Oosting; comparable municipal-scale peer for governance and administrative-continuity benchmarking.

Emerging players

• Gemeente Noordoostpolder: Flevoland reclamation-polder municipality with a comparable ontginningsdorpen heritage and rural-to-suburban service mix; relevant peer for new-village community-facility models.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php?id=61576553214147
• LinkedInlinkedin.com/company/gemeente-borger-odoorn

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Borger-Odoorn