Bankstown Women's Health Centre

What Bankstown Women's Health Centre does

Bankstown Women's Health Centre (BWHC) is an independent, non-profit women's health organisation headquartered at Level 1, 24-26 Jacobs Street, Bankstown NSW 2200, Australia, serving the Canterbury-Bankstown Local Government Area. The organisation is one of 22 women's health centres across New South Wales and operates under a women-only, trauma-informed, feminist service model. It is governed by a volunteer Board of local women with expertise across education, finance, law, housing, and health, and is led by CEO Mariam Mourad.

BWHC delivers a coordinated suite of services across two primary streams: (1) Free Funded Services including generalist counselling (up to 12 free weekly sessions), child and adolescent trauma counselling, domestic violence casework, case management, dietetics, health promotion, legal aid (via an embedded Legal Aid NSW solicitor every second Monday), and supported play groups (via Karitane partnership); and (2) Medicare Bulk Billed Services including a women's health medical clinic operating on Tuesdays offering pap smears, breast checks, contraception, STI screening, menopause management, and a dedicated cervical screening project. Interpreter services are available in Arabic, Vietnamese, Mandarin, Cantonese, Hindi, and Spanish. No GP referral is required for most services.

The business model is non-commercial: revenue is derived from NSW Health block funding, South Western Sydney Local Health District grants, Department of Communities and Justice funding, small grants, Medicare bulk billing receipts, individual and organisational donations, and a training partnership with Phoenix Institute. In FY 2024-25, BWHC served 739 women and 59 children/adolescents (excluding group attendance), with 61% accessing services for the first time. The organisation uses standard healthcare management and referral systems rather than proprietary technology, and access is provided via walk-in, phone, email, online self-referral, and agency referral pathways.

Name

Bankstown Women's Health Centre

Legal name

Bankstown Women's Health Centre

Website

https://bwhc.org.au

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Bankstown Women's Health Centre is a non-profit community health organisation delivering free and Medicare bulk-billed counselling, trauma support, domestic violence casework, medical, legal aid, and health promotion services to women, children, and families in the Canterbury-Bankstown LGA in NSW, Australia.

Ownership category

akta.pro rank

Product category

Women's Community Health Services

NAICS

Offices of Physicians, Mental Health Specialists (621112), Offices of Mental Health Practitioners (except Physicians) (621330), Individual and Family Services (6241)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro industry

PRIMARYHLAFAJAO

School-Based & Community Women’s/Children’s Health Clinics

Healthcare & Life Sciences/Healthcare Providers & Systems/Women’s & Children’s Health Providers

SECONDARYHLAFAGAB

Community Health Centers (FQHCs & Look-Alikes)

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

SECONDARYHLAFACAA

Outpatient Mental Health Clinics & Counseling Centers

Healthcare & Life Sciences/Healthcare Providers & Systems/Behavioral Health & Substance Use Treatment

Keywords

• Women's health services
• Community health centre
• Domestic violence support
• Trauma counselling
• Gender-specific healthcare

Headquarters

HQ city

Bankstown

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Government Funding: Funded by NSW Health, South Western Sydney Local Health District, Department of Communities and Justice, and various small grants. This is the primary funding source.
2. Medicare Bulk Billing: Women's health doctor bulk bills through Medicare scheme. Pathology tests mostly bulk billed.
3. Donations and Charitable Contributions: Accepts donations from individuals and organisations to support services for women and girls in Bankstown LGA.
4. Training and Professional Development: Partnership with Phoenix Institute provides affordable professional development for community service workers, with proceeds supporting the Centre.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Bankstown Women's Health Centre is a non-profit women's health centre that provides free or Medicare bulk-billed medical, counselling, allied health, and casework services to women in the Canterbury-Bankstown area. Core offerings include a female-GP medical clinic, trauma-informed counselling, psychology, dietetics, domestic and family violence casework and court support, outreach, and free legal aid. It is funded by NSW Health, the Department of Communities and Justice, and other government grants, and operates within the state-wide network of 22 NSW Women's Health Centres.

Product overview

Bankstown Women's Health Centre is a non-profit community health organization offering a coordinated suite of women-focused health and wellbeing services. The organization operates two primary service streams: Free Funded Services (including casework, trauma counselling, generalist counselling, dietetics, health promotion, and legal aid) and Medicare Bulk Billed Services (women's health medical clinic). Core offerings also include Information & Referral, Case Management, Domestic Violence Casework, and Psychology services. The Centre serves women in the Canterbury Bankstown Local Government Area through individual support, group programs, workshops, and community partnerships including arrangements with Legal Aid NSW, Phoenix Institute, and Karitane.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Clinic (Female GP Service)

Quantifiable outcome

• 739 women accessed services in FY 2024-25
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• Phoenix InstitutecoreStrategic or Co-development PartnerCommunity partnership formed to provide community service workers and individuals with affordable, flexible professional development and personal growth opportunities. Training opportunities for NFP, non-government, and government organisations at low or no cost. All proceeds support Bankstown Women's Health Centre.
• Legal Aid NSWcoreStrategic or Co-development PartnerLegal Aid NSW solicitor attends the Centre every second Monday to provide free legal advice for women. Supports women with family law matters, domestic violence legal issues, ADVO information, court support pathways, and referrals to ongoing services.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Karitane: NSW parenting and early childhood support provider that already partners with BWHC on the Bankstown Supported Play Group. Comparable in family wellbeing, parenting, and early-childhood services but with a narrower age scope.
• 1800RESPECT: National 24/7 DV and sexual assault counselling helpline. Comparable in DV casework and trauma support but delivered as a national phone/digital service rather than a local in-person centre.

Broad incumbents

• Mission Australia: Large national community services provider delivering housing, mental health, and family support. Overlaps with BWHC's case management, counselling, and DV services but at much greater geographic and program scale.
• Relationships Australia (NSW): National provider of counselling, family support, and DV services. Comparable in counselling and DV casework delivery but operates across all genders and geographies rather than women-only in a single LGA.
• Headspace (National Youth Mental Health Foundation): Federally funded youth mental health provider offering counselling and psychological services for ages 12–25. Comparable in counselling delivery to BWHC's Child & Adolescent Trauma Counselling Service but operates as a much larger, federally backed platform.
• Family Planning NSW: Larger, statewide provider of reproductive and sexual health services including contraception, cervical screening, and women's health clinics. Overlaps with BWHC's Women's Health Medical Clinic offering but operates at much greater scale and clinical breadth.

Direct peers

• Women's Health NSW: Peak body for the 22 Women's Health centres across NSW. BWHC is one of its member centres, making it directly comparable in mission, advocacy function, and policy engagement even though WHNSW operates at a state- rather than site-level.
• Liverpool Women's Health Centre: Another NSW Women's Health centre serving the South Western Sydney area, offering the same combination of counselling, DV support, and women's medical services. Directly comparable mission, funding model, and service mix.
• Fairfield & Cabramatta Women's Health Service: Sister women's health centre in the same South Western Sydney region, providing almost identical free counselling, DV casework, and women's health services. Elly Dang is named as the BWHC Site Manager for this location, evidencing a direct organisational affiliation.
• Macarthur Women's Health Centre: Sister women's health centre covering the Macarthur region of NSW, also part of the state network of 22 Women's Health centres. Michelle Andersen is named as the BWHC Site Manager, indicating direct peer overlap and shared service model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/bwhcentre
• LinkedInlinkedin.com/company/bankstown-women's-health-centre
• Instagraminstagram.com/bankstownwomenshealthcentre

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bankstown Women's Health Centre