Broome Youth and Families Hub

What Broome Youth and Families Hub does

Broome Youth and Families Hub (BYFH) is an Aboriginal Community Controlled Organisation headquartered in Broome, Western Australia, founded in 2014 to deliver wraparound community services to Aboriginal and non-Aboriginal children, young people, and families in the Broome and broader Kimberley region. The organization operates from two physical sites - 38 Blackman Street (headquarters) and 30 Dora Street (Drop In centre) - and runs nine distinct programs: Early Years Parenting and Playgroup (ages 0-4), Drop In safe-space hub (ages 5-17, up to 90 young people 5-6 days a week), Children and Parenting Support (CAPs, ten-week intensive case management), HYPE patrol (nighttime youth transport, originally established 2003), School Holidays Program, Home Stretch (transition support for youth leaving out-of-home care, ages 17.5-21), Target 120 (12-month intensive case management for at-risk youth aged 10-14, funded through June 2027), Reconnect and Youth Housing (homelessness prevention for ages 12-25), and the recently launched Broome Enterprise Academy (alternative Years 7-10 education with workshop skills in engineering and construction). All services are delivered free of charge to participants.

The business model is a not-for-profit, government-funded service delivery model. There are no commercial customers or paid pricing tiers; instead, BYFH operates on grants and program funding from four primary Australian government sources: WA Department of Communities, National Indigenous Australians Agency, Department of Social Services, and Kimberley Juvenile Justice Strategy. Distribution is community-led: walk-in access at Drop In, referral-based case management from external agencies (WA Police, schools, Department of Communities), self-referrals, school holiday community events, and on-country cultural trips. The go-to-market relies on community trust, cultural authority as an ACCO with formal Aboriginal cultural governance, and direct relationships with Traditional Owner groups including the Yawuru people. Marketing channels are limited to the BYFH website, an active Facebook page, and community events. Headcount is approximately 9 employees, with active hiring underway for an Aboriginal Liaison Officer as of 2025.

There is no underlying technology platform - BYFH is explicitly described as a service-based organization, not a technology company. The technology stack is minimal (a Squarespace website, basic CRM for referrals via email and phone), and there are no apps, APIs, integrations, patents, or proprietary software products disclosed. Strategic value sits entirely in the organization's community ecosystem lock-in, cultural authority, multi-program government contracts, and a decade of operational track record delivering culturally responsive, trauma-informed services in a geographically remote region.

Name

Broome Youth and Families Hub

Legal name

Broome Youth and Families Hub

Website

https://byfh.org.au

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Broome Youth and Families Hub is an Aboriginal Community Controlled Organisation in Broome, Western Australia, delivering free wraparound support across nine programs - including Drop In, HYPE patrol, Target 120, Home Stretch, Reconnect, and the Broome Enterprise Academy - for Aboriginal children, young people, and families across the Kimberley region.

Ownership category

akta.pro rank

Product category

Youth and Family Community Services

NAICS

Child and Youth Services (62411), Child Care Services (62441), Other Individual and Family Services (624190), Educational Support Services (611710)

SIC

Services-Social Services (8300)

akta.pro primary industry

Family Resource Centers & Wraparound Support Services (EDACALAH)

akta.pro secondary industries

Full-Day Nursery Programs (EDACACAD), Drop-In / Flexible Nursery Care (EDACACAF)

Keywords

• Youth and family services
• Indigenous community support
• Child and parenting programs
• Youth homelessness prevention
• Community-controlled organisation

Headquarters

HQ city

Broome

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales

Revenue model

1. Government Funding: BYFH operates as a not-for-profit Aboriginal Community Controlled Organisation funded primarily by government agencies including WA Department of Communities, National Indigenous Australians Agency, Department of Social Services, and Kimberley Juvenile Justice Strategy.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Broome Youth and Families Hub (BYFH) is an Aboriginal Community Controlled Organisation that delivers a suite of community support programs for children, young people (ages 5-25), and families across Broome and the Kimberley region. Its core offering is free, culturally responsive, trauma-informed service delivery through walk-in safe spaces, case management, parenting support, youth housing, juvenile justice intervention, and alternative education, all funded primarily by Australian government agencies.

Product overview

Broome Youth and Families Hub is an Aboriginal Community Controlled Organisation that provides a comprehensive portfolio of community support programs and services for children, young people, and families in Broome. The organization operates as a single unified service provider offering nine distinct programs: Early Years Parenting and Playgroup for families with children 0-4; Drop In as a safe space hub for ages 5-17; Children and Parenting Support (CAPs) for intensive family case management; HYPE for nighttime patrol and safe transport; School Holidays Program for structured activities during breaks; Home Stretch for youth leaving out-of-home care; Target 120 for at-risk youth aged 10-14; Reconnect and Youth Housing for homelessness prevention; and Broome Enterprise Academy as an alternative education pathway. These programs are designed to work together holistically, with Drop In serving as the central hub where case managers operate, while other programs provide targeted support across different age groups and needs.

Differentiator

Problem solved

Functional benefit

Brands

• Broome Enterprise Academy: An independent Curriculum and Re-Engagement school serving students in Years 7-10 who have disengaged from mainstream education. The school's approach is culturally responsive, hands-on, and project-based, teaching workshop skills in engineering and construction.

Products and services

• Early Years Parenting and Playgroup A creative playgroup and parenting support program for families with children aged 0-4, providing early childhood development activities, community outings, parenting education, school readiness preparation, and support for developmental delays and disabilities. Delivered Monday-Thursday 9am-1pm with pickup/drop-off service and meals, funded by the National Indigenous Australians Agency.
• Drop In A free, walk-in safe space where children and young people aged 5-17 can access after-school and weekend activities such as basketball, fishing, music, gardening, cooking and haircuts. Open Tuesday-Thursday 3pm-7pm and Friday-Saturday 5pm-10pm, the Drop In also serves as the operational hub where BYFH case managers and family support workers operate, and where on-country and community activities are coordinated.
• Children and Parenting Support (CAPs) A ten-week, consent-based, intensive case management service for families with children aged 0-18. Focuses on goal setting, building family capacity, system navigation, and connection to therapeutic supports. Funded by the Australian Government Department of Social Services.
• HYPE (Helping Young People Engage) A nighttime youth engagement patrol service, established in 2003, that transports street-present young people home at night to reduce their presence in public, reduce contact with the juvenile justice system, and improve overall wellbeing. Operates Tuesday through Saturday evenings.
• School Holidays Program A structured program of free school holiday activities for children and young people aged 5-18, including sport, fishing, hunting, visual art, music, discos, movie nights, on-country trips, and partnership activities with PCYC and external providers. Delivered at community locations including Town Beach, Crab Creek, PCYC, and the Drop In centre. Funded by the Kimberley Juvenile Justice Strategy and WA Department of Communities.
• Home Stretch A WA Government initiative delivered by BYFH that provides extended support to young Aboriginal people aged 17.5-21 leaving foster care or other out-of-home care arrangements. Offers transition coaching, housing allowance, staying-on subsidy, and the development of support circles through kin, community, and culture.
• Target 120 A 12-month intensive case management program working with at-risk and recidivist young people aged 10-14 (and their families) to reduce offending behaviour. Addresses underlying issues including substance abuse, family conflict, unstable housing, poor school attendance, and mental health. Funded until June 2027 and serves up to 10 young people and families at a time.
• Reconnect and Youth Housing Two complementary streams supporting young people aged 12-25 at risk of homelessness. Reconnect delivers early intervention through casework, education engagement, and cultural connection. Youth Housing provides ten-week intensive case management for young people aged 16-25 who are homeless or at risk of homelessness.
• Broome Enterprise Academy An independent curriculum and re-engagement school operated as a BYFH sub-brand for students in Years 7-10 who have disengaged from mainstream education. Offers culturally responsive, hands-on, project-based learning with workshop skills in engineering and construction, with planned expansion into hospitality, horticulture, and creative industries.

Quantifiable outcome

• Supports approximately 7,000 young people nationally each year through Reconnect program
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• Bruton Basketball Foundation (BBF)coreStrategic or Co-development Partner · 27 June 2025BBF, powered by GameAbove, partnered with BYFH to deliver basketball clinics during school holidays as a tribute to Mark Manado. BBF also installed a court upgrade at the Drop In space. The partnership provides free basketball opportunities for young people in Broome.
• Kimberley Arts NetworkminorStrategic or Co-development PartnerPartnered with BYFH and Anglicare to run free weaving workshops over six weeks, with 61 participants.
• Anglicare WAminorStrategic or Co-development PartnerPartnered with BYFH and Kimberley Arts Network to deliver weaving workshops for the community.
• Grandtrine CreativeminorStrategic or Co-development PartnerProfessional Hip Hop mentors who teamed up with BYFH's Reconnect program to help young people create a music video.
• Broome PCYCcoreStrategic or Co-development PartnerPCYC collaborates with BYFH on school holiday programs, bringing expertise and energy to maximize engagement with activities.
• Lock and Load Laser TagminorChannel Partner/ Reseller/ DistributorExternal provider that brings laser tag activities to BYFH's school holiday programs.
• Red CrossminorStrategic or Co-development PartnerCollaborated with BYFH and Department of Communities during flood relief efforts to locate and transport families from Balgo and Noonkanbah.
• Kullarri Regional Communities Indigenous CorporationminorStrategic or Co-development PartnerBYFH staff Jerome and Kisha were nominated for NAIDOC Awards at this corporation's awards celebration.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Mission Australia: One of Australia's largest community service organizations delivering youth housing, homelessness services, family support, and employment programs nationally. Comparable in service mix but operates at far greater scale and without BYFH's specific Aboriginal community-controlled governance model.
• The Smith Family: National children's education charity focused on supporting disadvantaged children to participate fully in their education. Comparable in disadvantaged-youth mission; education focus is narrower than BYFH's wraparound model.
• Save the Children Australia: Major international NGO with significant Australia operations focused on children's rights, education, and family support. Comparable mission in child and youth wellbeing; much broader geographic scope.

Direct peers

• Centrecare: WA-based not-for-profit delivering family and relationship services, youth programs, and community support. Directly comparable in family services scope and WA geographic focus.
• Anglicare WA: Major WA-based community services organization delivering family support, youth services, and community programs across Western Australia. Direct peer in scope and geography; already collaborates with BYFH on weaving workshops and other programs.
• Yorgum Healing Services: Aboriginal community-controlled organization providing child protection, family preservation, and therapeutic services across metropolitan and regional WA. Most direct peer in terms of ACCO status and service mix.
• Barnardos Australia: National child welfare and family support organization running out-of-home care, family preservation, and youth programs. Comparable in child and family services mission; operates at much larger scale nationally.
• PCYC (WA): Police and Citizens Youth Centres WA delivers youth programs, sport and recreation, and at-risk youth engagement. Direct peer in youth services delivery in WA; already partners with BYFH on school holiday programs.

Regional players

• Aboriginal Family Legal Services WA: Aboriginal community-controlled legal service supporting Aboriginal families across WA, including the Kimberley. Comparable as an ACCO serving Kimberley communities but focused on legal rather than wraparound family/youth services.

Others

• Australian Red Cross: Major humanitarian organization with significant Australian operations in community services and emergency relief. Already collaborates with BYFH (flood relief); adjacent rather than directly competitive.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Broomeyouthandfamilieshub
• LinkedInlinkedin.com/company/broome-youth-and-families-hub

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Broome Youth and Families Hub