Centrecare
Centrecare is a Western Australian Catholic not-for-profit delivering professional counselling, family support, and social services across 11 locations in Perth metro and regional WA, primarily funded by state government contracts and serving vulnerable individuals, families, and Aboriginal communities.
- Company typePrivate
- Founded1945
- HeadquartersPerth, Australia
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Centrecare does
Centrecare is a Western Australian Catholic not-for-profit organisation that delivers professional counselling, family support, and social services across 11 locations spanning metropolitan Perth (Cannington, Gosnells, Joondalup, Midland, Mirrabooka) and regional WA (Bunbury, Esperance, Kalgoorlie, Leonora), with additional outreach into remote communities such as Warburton. The organisation operates more than 70 social service programs covering family dispute resolution, family and domestic violence, gambling help, financial counselling, youth services, homelessness referral (Entrypoint), family accommodation (CFAS), and Aboriginal and Torres Strait Islander out-of-home care. Centrecare also runs the One Life WA workplace suicide prevention program and the Valuing Children Initiative, an advocacy platform including the End Child Poverty Campaign targeting national policy reform.
The service portfolio is delivered through a direct-delivery model via physical offices, helplines, and partnership-based initiatives such as the South West Support Network and the Assisted Rental Pathways Pilot. Centrecare's subsidiary Stellar Living Ltd operates as a community housing provider with 262 properties housing 626 people and assets exceeding $40 million. Funding derives primarily from contracts with the Western Australian Department of Communities and other state government departments, supplemented by donations and grants from entities such as Lotterywest. The organisation has operated under its current legal name (Centrecare Inc.) since 2001, is ISO 9001:2015 certified, and is led by Adj. Prof. Tony Pietropiccolo AM, who has served as Director for 32 years.
From a technology perspective, Centrecare's core platform is a standard social services and counselling delivery platform with no disclosed public or partner-facing API, no AI/ML capabilities, and no proprietary software products. Operational tooling emphasises human-delivered professional services, including supervision and training for staff and external social services professionals. The underlying business model is government-contract funded with supplementary donations, meaning service expansion is closely tied to state policy priorities and procurement decisions rather than commercial pricing dynamics.
Centrecare firmographics
Firmographics- Name
- Centrecare
- Legal name
- Centrecare Inc.
- Website
- https://centrecare.com.au
- Company type
- Private
- Founded year
- 1945
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Centrecare is a Western Australian Catholic not-for-profit delivering professional counselling, family support, and social services across 11 locations in Perth metro and regional WA, primarily funded by state government contracts and serving vulnerable individuals, families, and Aboriginal communities.
- Ownership category
- akta.pro rank
Centrecare industry classification
Industry- Product category
- Community Social Services
- NAICS
- Individual and Family Services (6241), Child and Youth Services (624110), Emergency and Other Relief Services (62423), Child Care Services (6244)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Family Resource Centers & Wraparound Support Services (EDACALAH)
Keywords
Where Centrecare is headquartered
LocationHeadquarters
- HQ city
- Perth
- HQ country
- Australia
- HQ region
- Oceania
Offices10 records
Markets served
Centrecare business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- Government Funding and Contracts: Centrecare receives government funding through Department of Communities, Department for Communities (formerly Housing), and other WA Government departments to deliver social service programs including family support, domestic violence services, youth services, and housing support.
- Donations: Organization accepts donations from the public and corporate partners to support programs and services.
Go-to-market motion1 record
Distribution channels5 records
Marketing channels7 records
Centrecare product offering
Product offeringCore offering
Centrecare is a Catholic not-for-profit organisation delivering professional counselling and social services across Western Australia through 11 office locations. Core offerings include family counselling, family dispute resolution, family and domestic violence services, youth and family support, gambling help, financial counselling, homelessness and accommodation services, and Aboriginal and Torres Strait Islander community programs, supplemented by advocacy initiatives such as the Valuing Children Initiative and the One Life WA suicide prevention program.
Product overview
Centrecare is a Catholic not-for-profit organisation providing professional counselling and social services across Western Australia. The organisation operates a diverse portfolio of services organised into Metropolitan Services (accommodation, family dispute resolution, domestic violence, gambling help, counselling, youth support), Rural Services (regional centres including Bunbury, Esperance, Kalgoorlie, Leonora), and advocacy initiatives including the Valuing Children Initiative. Services are delivered through 11 locations across Perth metro and regional WA, serving individuals and families through over 70 social service programs. Key services include the Family Accommodation Service (CFAS), Entrypoint homelessness referral, Family Dispute Resolution, Domestic Violence Services, Gambling Help WA, Financial Counselling, Youth Support Services, and Child Parent Centres. The organisation also runs the One Life WA suicide prevention program and the advocacy-focused Valuing Children Initiative with its End Child Poverty Campaign.
Differentiator
Problem solved
Functional benefit
Products and services
- Counselling for Adolescents and Parents Service (CAPS) Counselling and support service for adolescents aged 12-18 and their parents or caregivers, addressing challenges including abuse, depression, self-harm, family conflict and school problems via individual and family counselling sessions.
- Centrecare Family Accommodation Service (CFAS) Medium-term accommodation service for people experiencing homelessness, providing housing support to families and individuals.
- Entrypoint Referral helpline for people who are homeless or facing homelessness, providing assessment and connection to appropriate support services.
- Private Rental Advocacy and Support Service (PRASS) Advocacy and support service assisting individuals and families to secure and maintain private rental accommodation.
- Family Dispute Resolution Services Mediation services helping families resolve disputes, particularly around separation and parenting arrangements.
- Family and Domestic Violence Services Comprehensive domestic violence support including Brighter Pathways, Men's Domestic Violence Helpline/Groups (Choosing Respect), Women's Domestic Violence services, and the Specialised Family Violence Service.
- Gambling Help WA Support services for individuals and families affected by gambling problems, including counselling and financial counselling delivered across metropolitan and rural Western Australia.
- Financial Counselling Professional financial counselling services to assist individuals and families experiencing financial hardship.
- General Counselling Services General counselling services including Family Link and Family and Relationship Services providing counselling support for families across metropolitan Perth.
- Youth and Family Support Services Comprehensive metropolitan youth services including Bridge to Belonging, Centrecare Youth Support Service (CYSS), Child and Parent Centres, and counselling for young people and families.
- Goldfields Youth Support Services (GYSS) Youth support services operating in the Goldfields region of Western Australia.
- Valuing Children Initiative (VCI) Advocacy initiative inspiring Australians to value all children, ensure children's wellbeing is a community priority, and campaigning for legislative action including the End Child Poverty Campaign and a proposed Child Poverty Reduction Act.
- Supervision and Training Professional supervision and training services for Centrecare staff and external professionals working in the social services sector.
- One Life WA Suicide Prevention Program Suicide prevention program engaging workplaces to promote mental health and wellbeing as part of the WA Suicide Prevention Strategy.
- Safe at Home - Kalgoorlie Domestic violence support and housing assistance service for the Kalgoorlie-Boulder region of Western Australia.
- South West Support Network (Early Diversionary Support Network) Local-area referral network and service coordination delivering early intervention and family support services in the Bunbury/South West region of Western Australia.
- Rural Services - Bunbury / Esperance / Kalgoorlie / Leonora Regional social service delivery centres operating in Bunbury, Esperance, Kalgoorlie and Leonora serving surrounding regional and remote communities in Western Australia.
Quantifiable outcome
- Assisted Rental Pathways Pilot - Silver Award for Best Practice in Collaboration between Government and Non-government organisations
- +1 more outcomes
Companies that use Centrecare
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles2 records
Centrecare technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Centrecare partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and supporting.
- Wungening Aboriginal CorporationcorePartnership in South West Support Network (The Early Diversionary Support Network) - a local area referral network and service coordination funded by Department of Communities. Centrecare serves as lead agency in this partnership under the Building Safe and Strong Families: Earlier Intervention and Family Support Strategy.
- Lamp InccorePartnership in South West Support Network (The Early Diversionary Support Network) delivered through collaboration between Centrecare (lead), Wungening Aboriginal Corporation and Lamp Inc. Working alongside South West Aboriginal Medical Service.
- South West Aboriginal Medical ServicesupportingBuilding registry of potential partnerships for the South West Support Network. Involved in implementation alongside Centrecare, Wungening Aboriginal Corporation and Lamp Inc.
- Department for Communities (formerly Housing) WAcoreCollaborative arrangement for Assisted Rental Pathways Pilot - recognition of government and non-government collaboration in implementing innovative housing support approach. Silver Award winner for Best Practice in Collaboration.
- OutcarecorePartnership in Assisted Rental Pathways Pilot alongside Department for Communities, Salvation Army, Multicultural Services Centre WA and Centrecare.
- Salvation ArmycorePartnership in Assisted Rental Pathways Pilot alongside Department for Communities, Outcare, Multicultural Services Centre WA and Centrecare.
- Multicultural Services Centre WAcorePartnership in Assisted Rental Pathways Pilot alongside Department for Communities, Outcare, Salvation Army and Centrecare.
- Stellar Living LtdsupportingSubsidiary organization established by Centrecare as a community housing provider. Steve Walker instrumental in establishing constitution and legal structure. Stellar Living has 262 properties under management housing 626 people with assets over $40 million.
- Department of Communities WAcorePrimary government funding body for multiple programs including Building Safe and Strong Families: Earlier Intervention and Family Support Strategy, Counselling for Adolescent and Parents Service, and various housing support services.
Scale indicators6 records
Recent moves13 records
Expansion highlights6 records
Centrecare competitors and assessment
Company assessmentDirect peers
- Relationships Australia: National NFP providing counselling, family dispute resolution, and family support services. Directly comparable to Centrecare's core metro counselling and Family Dispute Resolution offerings, operating in overlapping Australian geographies including WA.
- Mission Australia: National NFP providing homelessness, youth, and family support services. Operates in WA with comparable programs to Centrecare including youth support and homelessness referral services.
- Wungening Aboriginal Corporation: Aboriginal community-controlled organisation in WA providing family, youth, and cultural support services. Co-partner with Centrecare on the South West Support Network; comparable target population and service categories.
- Anglicare WA: Western Australia-based NFP delivering community services including family support, financial counselling, homelessness services, and youth programs. Directly competes with Centrecare for WA Department of Communities contracts and overlapping service lines.
- Uniting (WA): Faith-based NFP providing community services across Australia including family support, youth, and housing. Comparable service portfolio and overlapping WA presence; competes for similar government funding pools.
- Salvation Army Western Australia: Major NFP delivering homelessness, family support, and community services in WA. Co-partner with Centrecare on the Assisted Rental Pathways Pilot; directly comparable service portfolio and government contracting position.
- St Vincent de Paul Society WA: Faith-based NFP delivering family support, financial counselling, and homelessness services across WA. Comparable service portfolio, faith-based positioning, and government contract mix.
- Baptist Care WA: WA-based NFP providing family, youth, and community services including financial counselling and family support. Directly comparable in scale, service breadth, and geographic footprint within Western Australia.
Broad incumbents
- Australian Red Cross: National humanitarian NFP with broad community services mandate including emergency relief and family support. Overlaps with Centrecare's Entrypoint homelessness referral and emergency relief services, but at significantly larger national scale.
Others
- Stellar Living Ltd: Community housing subsidiary of Centrecare Inc. managing 262 properties housing 626 residents. Not a competitor but a downstream operating entity of the subject company; included for ecosystem context.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Centrecare social profiles
Digital presenceCentrecare compliance and trust
Trust signalCompliance1 record
Centrecare financial estimates
Financial estimateRevenue estimate
Valuation estimate
Centrecare leadership team
Management profileNumber of profiles
Profiles11 records
Centrecare subsidiaries and ownership
Company hierarchySubsidiaries1 record
Centrecare funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Centrecare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Centrecare
What does Centrecare do?
Centrecare is a Catholic not-for-profit organisation delivering professional counselling and social services across Western Australia through 11 office locations. Core offerings include family counselling, family dispute resolution, family and domestic violence services, youth and family support, gambling help, financial counselling, homelessness and accommodation services, and Aboriginal and Torres Strait Islander community programs, supplemented by advocacy initiatives such as the Valuing Children Initiative and the One Life WA suicide prevention program.
Is Centrecare a public or private company?
Centrecare is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Centrecare founded?
Centrecare was founded in 1945. It employs 101 to 250 people.
Where is Centrecare based?
Centrecare is headquartered in Perth, Australia, in the Oceania region.
How does Centrecare make money?
Two revenue lines are on record. Government Funding and Contracts are the primary driver. The others are donations.
Who are Centrecare's main competitors?
Direct peers on record are Relationships Australia, Mission Australia, Wungening Aboriginal Corporation, Anglicare WA, Uniting (WA), Salvation Army Western Australia, St Vincent de Paul Society WA and Baptist Care WA. Australian Red Cross is listed as a broad incumbent. Stellar Living Ltd is listed as an others.
Does Centrecare have an API?
No public API is recorded for Centrecare.
What industry is Centrecare in?
Centrecare's product category is Community Social Services. Its primary akta.pro industry code is EDACALAH, Family Resource Centers & Wraparound Support Services. Its NAICS code is 6241 and its SIC code is 8300.