TULANE UNIVERSITY CAMPUS HEALTH

What TULANE UNIVERSITY CAMPUS HEALTH does

Tulane University Campus Health is a non-clinical-revenue-generating department within Tulane University's Division of Student Affairs that provides integrated medical, mental health, and wellness services to Tulane University students. It operates multiple departments including the Health Center for Student Care (primary care), Counseling and Psychiatric Services (CAPS) for mental health, The Well for Health Promotion (wellness education and peer programs), Campus Health Pharmacy, Tulane Recovery Community, and Tulane Emergency Medical Services. Sub-programs include TUPHEs (peer health educators), SAPHE (sexual violence prevention hotline), One Wave (bystander intervention), and Mental Health Complete (virtual mental health via Teladoc partnership).

The underlying technology stack is built on third-party platforms rather than proprietary infrastructure. The Medicat Connect Patient Portal handles appointment scheduling, telehealth check-in, lab results, billing, forms, insurance card upload, and provider messaging. Mental Health Complete is delivered through Teladoc Health, mandatory wellness courses through SafeColleges, and substance use screenings through eCHECKUP TO GO. Digital wellness resources include commercial apps like Calm, Headspace, Noisili, Pzizz, Happify, and Mood Kit. The organization operates from Uptown (Building 92, Newcomb Place at Willow St.) and Downtown (Elk Place) campus locations in New Orleans, with 24/7 virtual urgent care supplementing physical delivery.

The revenue model is institutional rather than commercial. Primary revenue comes from a mandatory annual Campus Health Fee assessed to all enrolled students, which grants unlimited access to Campus Health services. Secondary revenue streams include T-SHIP (Tulane-sponsored Student Health Insurance Plan) premiums, insurance billing for medical services with co-pays collected at point of service, and transactional fees from CPR/First Aid/AED certification training courses ($10-$120 per participant). Tulane EMS operations are funded by student fees, with no billing to users. The customer base is essentially 100% Tulane University students across undergraduate, graduate, professional, and SoPA segments, with negligible engagement from faculty, staff, or external community.

Name

TULANE UNIVERSITY CAMPUS HEALTH

Legal name

Tulane University Campus Health

Website

https://campushealth.tulane.edu

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

11–50 employees

Short description

Tulane University Campus Health is an integrated student health and wellness department within Tulane University providing primary medical care, mental health counseling, pharmacy, immunization compliance, recovery support, and emergency medical services to Tulane University students across Uptown and Downtown New Orleans campuses.

Ownership category

akta.pro rank

Product category

Student Health Services

NAICS

Health Care and Social Assistance (62), Colleges, Universities, and Professional Schools (6113)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro industry

PRIMARYHLAFAGAK

Student Health & University Primary Care Clinics

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

SECONDARYEDALAFAA

Primary Care & General Medical Services

Education/Student Services & Campus Operations/Student Health, Counseling & Wellness Services

SECONDARYEDALAFAL

Student Health Insurance & Benefits Administration

Education/Student Services & Campus Operations/Student Health, Counseling & Wellness Services

SECONDARYEDALAFAC

Psychiatry & Medication Management

Education/Student Services & Campus Operations/Student Health, Counseling & Wellness Services

SECONDARYHLAFADAI

Campus/School-Based Urgent Care & Student Health Centers

Healthcare & Life Sciences/Healthcare Providers & Systems/Emergency & Urgent Care Services

Keywords

• Student health services
• Campus medical care
• Mental health counseling
• Student health insurance
• Health education programs

Headquarters

HQ city

New Orleans, Louisiana

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Campus Health Fee: Mandatory annual fee charged to enrolled students that grants unlimited access to Campus Health services including unlimited visits to the Health Center
2. Health Insurance Verification and T-SHIP: Students are required to have health insurance verified or purchase Tulane-sponsored Student Health Insurance Plan (T-SHIP). Co-pays, co-insurance, and deductibles collected at point of service.
3. Insurance Billing: Medical services are billed to student health insurance. Flu shots and other services billed to insurance with co-pays may apply.
4. Training and Certification Fees: CPR, First Aid, AED, and other emergency response training courses offered for fees ranging from $10-$120 per person

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

Tulane University Campus Health delivers integrated health and wellness services to Tulane students, including primary medical care at Uptown and Downtown health centers, counseling and psychiatric services, on-campus pharmacy dispensing, peer-led health promotion and recovery support, and student-volunteer emergency medical response. Services are primarily funded through a mandatory Campus Health Fee bundled into student tuition, supplemented by insurance billing, training fees, and the Tulane Student Health Insurance Plan (T-SHIP).

Product overview

Tulane University Campus Health is a comprehensive student health and wellness services division comprising multiple integrated departments and programs. The core service delivery includes the Health Center for Student Care (primary medical care), Counseling and Psychiatric Services (CAPS) for mental health services, The Well for Health Promotion for wellness education and peer programs, and the Campus Health Pharmacy. Supporting infrastructure includes the Patient Portal (powered by Medicat Connect), Telehealth Appointments, and Tulane Emergency Medical Services. Key programs include the Tulane Recovery Community, TUPHEs (peer health educators), SAPHE (sexual violence prevention hotline), and One Wave (bystander intervention). Mental Health Complete provides virtual mental health wraparound services via Teladoc Health partnership. The organization also provides insurance and billing services including T-SHIP, immunization compliance programs, travel health consultations, and extensive sexual health services including STI testing and free safer sex supply distribution. Tulane EMS offers emergency medical response with two ambulances and provides CPR/First Aid training certifications.

Differentiator

Problem solved

Functional benefit

Brands

• Health Center for Student Care: Licensed and board-certified providers offering high-quality medical care.
• Counseling and Psychiatric Services (CAPS)
• The Well for Health Promotion
• Tulane Emergency Medical Services (Tulane EMS)

Products and services

• Campus Health Center for Student Care

Quantifiable outcome

• Tulane EMS saves approximately $250,000 in ambulance fees per academic semester for the Tulane community

Named customers4 records

Segments5 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature2 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Teladoc Health / Tulane University Medical GroupcoreTechnology or IntegrationPartnership to offer Mental Health Complete - a virtual wraparound mental health care option providing self-guided digital content, virtual coaching, scheduled virtual therapy, and scheduled virtual psychiatry to eligible Tulane students at no additional cost. Students register using tulane.edu email and access services nationwide.
• New Orleans EMS (NOEMS)coreStrategic or Co-development PartnerAdvanced Life Support (ALS) backup service for Tulane EMS. For severe emergencies both on and surrounding campus, Tulane EMS activates NOEMS which provides ALS services. Tulane EMS operates under Region 1 Protocols for Orleans, Jefferson, Plaquemines, and St. Bernard parishes. NOEMS allows Tulane EMS EMTs to ride along through the VIGOR program.
• American Heart AssociationcoreStrategic or Co-development PartnerTulane EMS CPR instructors certified through the American Heart Association offer BLS CPR classes and certification courses. Participants earn AHA course completion cards. Training includes BLS for Healthcare Providers, Heartsaver CPR/AED, and First Aid.
• BACCHUS NetworkcoreStrategic or Co-development PartnerTUPHEs (Tulane University Peer Health Educators) are BACCHUS Network Certified Peer Health Educators with training in all of The Well's content areas including alcohol/drugs, mental well-being, sexual health, and violence prevention.
• Lifestyle (Condom Supplier)minorOthersExternal condoms provided are Lifestyle brand in various varieties including latex and latex-free options. Condoms distributed free to students through safer sex supply stations across campus.
• FC2 (Internal Condom Supplier)minorOthersFC2 internal condoms (made from nitrile/latex-free) provided as part of safer sex supply kits distributed across campus locations.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Boston University Student Health Services: Boston University's on-campus health service providing primary care, behavioral health, and wellness programs to students. Comparable in scope, funding model (mandatory student fees plus insurance billing), and operation within a private urban research university.
• Northwestern University Health Service: Northwestern's integrated student health service combining primary care, counseling/psychiatry, and health promotion. Comparable to Tulane Campus Health on integrated delivery, mandatory fee funding, and private research university context.
• Columbia Health (Columbia University): Columbia University's integrated student health service delivering primary care, mental health, sexual violence response, and health promotion under a single campus unit. Highly comparable to Tulane Campus Health given similar service breadth, fee-funded model, and urban private-university setting.
• MIT Medical: MIT's on-campus multi-specialty healthcare service for students, faculty, and staff, offering primary care, mental health, pharmacy, and specialty services. Comparable to Campus Health on scope (primary care + mental health + pharmacy) and fee-based funding, though MIT Medical also serves employees.
• Emory University Student Health Services: Emory's primary care, mental health, and health promotion services for enrolled students, organized as an integrated campus clinic. Comparable to Tulane Campus Health on integrated service delivery, student-fee funding, and integration with a private research university.

Emerging players

• Mantra Health: Specialized virtual mental health provider for colleges and universities, including therapy, psychiatry, and crisis support. Competes with Tulane's CAPS and Teladoc partnership in the university mental health market.
• Uwill: Virtual mental health platform focused exclusively on college students, providing therapy, crisis support, and wellness content. Competes with Campus Health's mental health stack at peer universities.
• TimelyCare: Virtual care platform purpose-built for college and university students, offering 24/7 mental health, primary care, and urgent care telehealth. Directly competes with Campus Health's Mental Health Complete and 24/7 Virtual Urgent Care offerings at peer institutions.

Broad incumbents

• Teladoc Health: Large incumbent virtual care platform serving employers, insurers, and universities. Tulane's Mental Health Complete partner, demonstrating both the strategic value of the partnership and the broader incumbent footprint Teladoc maintains across enterprise health.

Others

• Wellfleet Student Health: Specialized student health insurance administrator and PBM serving universities across the U.S. Comparable to Tulane's T-SHIP as an enabling service provider in the student health ecosystem, though Wellfleet operates as an external vendor rather than an in-house university department.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/whptulane
• Facebookfacebook.com/TUCampusHealth
• Instagraminstagram.com/tucampushealth
• TikToktiktok.com/@tucampushealth
• LinkedInlinkedin.com/company/tulane-university-campus-health

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TULANE UNIVERSITY CAMPUS HEALTH