Care Hub

What Care Hub does

Care Hub (founded 2019) operates a home hospital network in Egypt, delivering hospital-level medical services directly into patients' homes. The company serves individual patients and families across the Cairo, Giza, and Alexandria governorates through a 24/7 hotline (15848), WhatsApp, and a mobile application. Its core service portfolio spans emergency medical response (with an average 25-minute arrival time), home intensive care unit setup (within 60 minutes), specialist doctor home visits, home nursing, diagnostic services (laboratory and imaging), and advanced in-home treatments including chemotherapy, dialysis, and blood transfusion. Care Hub reports having served over 100,000 patients cumulatively, with 200 home hospital units ready for deployment and 50,000+ patients classified as satisfied by company metrics.

The service delivery platform is built around a fleet of mobile ICU vans equipped with hospital-grade medical devices (ventilators, BiPAP, CPAP, patient monitors, DC shock, syringe pumps, oxygen cylinders) and portable diagnostic equipment (ECG, ultrasound). Care Hub operates nine distinct emergency protocols covering cardiac, respiratory, neurological, psychiatric, internal medicine, gastrointestinal, renal, chronic disease, and geriatric emergencies, each dispatched with a specialized medical team. Data protection follows HIPAA-grade standards with AES-256 encryption at rest and TLS 1.3 in transit, and payment processing is PCI DSS compliant with card tokenization. The company is licensed and accredited by the Egyptian Ministry of Health to provide home medical services, and holds a Data Protection Officer contact for Egyptian Personal Data Protection Law compliance.

Care Hub operates a direct-to-consumer, fee-for-service model with pay-as-you-go billing. Revenue is generated across seven primary streams: home emergency visits, home ICU (priced at 1,000 to 3,000 EGP per day depending on care level), doctor home visits, nursing services, diagnostics, chemotherapy, and dialysis. Doctor visit pricing is set at in-clinic rate parity with no home-visit surcharge. Customer acquisition relies on Arabic-language content marketing through a medical blog with 34+ articles, social media presence across Facebook, Instagram, YouTube, TikTok, and Snapchat, and patient testimonial-driven word-of-mouth. The company is privately held with no disclosed external funding rounds, partnerships, or institutional investors.

Name

Care Hub

Legal name

Care Hub

Website

https://carehub.eg

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Care Hub operates Egypt's first and largest home hospital network, delivering 24/7 emergency response, home ICU, specialist doctor visits, nursing, diagnostics, and advanced treatments like chemotherapy and dialysis directly to patients across Cairo, Giza, and Alexandria.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Hospital-at-Home / Acute Care at Home Programs (HLAFAEAH)

akta.pro secondary industries

Hospital-at-Home & Acute Virtual Care Platforms (HLALABAC), Hospital-at-Home & Virtual Ward IoT (HLACAPAC), Hospital-at-Home & Acute-at-Home Remote Monitoring (step-down, escalation workflows) (HLALAFAH)

Keywords

• Home healthcare services
• Emergency medical response
• Home intensive care
• Doctor home visits
• Home nursing care

Headquarters

HQ city

Alexandria

HQ country

Egypt

HQ region

Africa

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Home Emergency Visits: Fee-for-service emergency medical visits dispatched to the patient's home. The emergency team arrives within 25 minutes and begins treatment immediately. Pricing is not publicly disclosed but is comparable to clinic rates.
2. Home ICU / Critical Care: Daily charges for home intensive care unit setup and monitoring. Includes equipment, resident physician, specialized nursing, and continuous monitoring. Priced between 1,000 to 3,000 EGP per day depending on the level of care and devices required.
3. Doctor Home Visits: Specialist doctor visits to the patient's home for consultation, diagnosis, and treatment initiation. Prices are equivalent to in-clinic consultation rates with no additional surcharges for the home visit.
4. Home Nursing Services: Skilled nursing care delivered at home including IV fluids, injections, wound care, and chronic disease monitoring. Billed per service or as part of care packages.
5. Diagnostic Services at Home: Laboratory tests, imaging (X-ray, ultrasound, ECG), and blood transfusion services delivered at the patient's home. Coordinated with partner labs and blood banks.
6. Chemotherapy at Home: Chemotherapy administration at home under the supervision of an oncology team.
7. Home Dialysis: Dialysis sessions conducted at home with a specialized physician present throughout the procedure.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Care Hub operates Egypt's first and largest home hospital network, delivering hospital-level medical care directly to patients' homes 24/7. Services include emergency medical response with ICU-equipped vans arriving within 25 minutes, full home ICU setup within 60 minutes, specialist doctor home visits, home nursing, home diagnostics (lab and imaging), home chemotherapy, home dialysis, home blood transfusion, telemedicine consultations, and home pharmacy. Customers access care via a 24/7 hotline (15848), WhatsApp, or a mobile app, and a fully equipped medical team is dispatched to the patient's location.

Product overview

Care Hub is Egypt's first and largest home hospital network, operating a platform-plus-multiple-modules model that converts the patient's home into a complete hospital. The core platform consists of 24/7 emergency response (reaching patients in 25 minutes) and home-based intensive care unit setup (ready in 60 minutes), supported by specialist physician home visits and specialized medical centers spanning cardiology, chest/respiratory, pediatrics, oncology, nephrology, vascular care, and rehabilitation. The service modules include home nursing, diagnostics (lab and imaging), home dialysis, chemotherapy, blood transfusion, telemedicine consultations, and a home pharmacy — all coordinated through a single 24/7 hotline (15848) and WhatsApp channel, with coverage across Cairo, Giza, and Alexandria.

Differentiator

Problem solved

Functional benefit

Brands

• CARE HUB Pharmacy: Home pharmacy service providing prescribed medications including rare and available medications delivered to the patient's home

Products and services

• Emergency Home Services (24/7) Round-the-clock emergency medical response arriving at the patient's home within 25 minutes, with fully equipped ICU Vans and specialized medical teams capable of handling critical cases inside the home.
• Home ICU (Intensive Care Unit) Full intensive care unit setup inside the patient's home within 60 minutes, including ICU-grade equipment (ventilators, BiPAP, CPAP, monitors, DC shock, syringe pumps), resident physician, specialized 24/7 nursing, and continuous monitoring by critical care consultants.
• Doctor Home Visits Specialist doctor consultations conducted at the patient's home, covering multiple specialties including internal medicine, cardiology, chest and respiratory, gastroenterology, nephrology, neurology, geriatrics, and family medicine, with full assessment, diagnosis, and treatment initiation.
• Home Nursing Professional home nursing services including IV fluids, injections, wound care, chronic disease monitoring, and medication management delivered by qualified nursing staff.
• Home Diagnostics (Lab & Imaging) Comprehensive diagnostic services at home including laboratory tests (blood work, cultures) and imaging (X-rays, ultrasound, ECG) with fast results and specialist interpretation.
• Home Dialysis Dialysis sessions performed at home under specialist supervision, with painless shunt installation and pre-, during-, and post-session physician monitoring to prevent complications.
• Home Chemotherapy Chemotherapy administration at home under oncology team supervision, providing cancer treatment in a comfortable environment with pain management and side effect support.
• Home Blood Transfusion Safe blood transfusion services performed at home with full medical supervision, including compatibility testing and vital sign monitoring, suitable for scheduled cases such as anemia treatment during pregnancy.
• Telemedicine / Live Doctor Consultation Video and audio consultation with specialist doctors available around the clock, enabling remote medical evaluation and guidance without requiring an in-person visit.
• Home Pharmacy Home delivery of prescribed medications including rare and unavailable drugs, with pharmacist coordination to ensure timely dispensing and refill management. Operated under the CARE HUB Pharmacy sub-brand.
• Physical Therapy & Rehabilitation at Home Physical therapy sessions and rehabilitation services delivered at home for post-surgical recovery, mobility issues, and chronic conditions, including services provided by female therapists for patients who prefer them.

Quantifiable outcome

• Up to 30% faster patient recovery when treated at home vs. hospital setting
• +4 more outcomes

Named customers7 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

One partnership is on record.

• Target Digital SolutionsminorOthersTarget Digital Solutions is the technology partner responsible for developing and maintaining the CareHub website and digital platform. They are a web development agency based in Egypt.

Scale indicators8 records

Recent moves3 records

Expansion highlights5 records

Direct peers

• Medically Home: Pioneer of the in-home acute care model in the United States, providing full hospital-level care (including ICU capabilities) in patients' homes with physicians, nurses, and brought-in equipment. Direct product analogue to Care Hub's Home ICU service line and 60-minute setup value proposition.
• Doccla: UK-based virtual ward and remote monitoring provider partnering with the NHS to deliver hospital-at-home services. Comparable operating model: tech-enabled home acute care with an evidence-based clinical pathway for chronic and post-acute patients.
• DispatchHealth: US-based in-home medical care provider dispatching medical teams to deliver urgent care, emergency-level treatment, and post-acute hospital-at-home care. Closest functional analog to Care Hub's 25-minute emergency dispatch and home ICU model, with overlapping patient populations (elderly, chronic, post-discharge).

Broad incumbents

• Signify Health (CVS Health): US in-home health and risk-adjustment network, now owned by CVS Health. Operates at much larger scale than Care Hub but is highly comparable as an enterprise in-home healthcare delivery model serving both payors and providers.
• Amedisys: Large publicly-traded US home health, hospice, and high-acuity care provider (parent of Contessa Health). Comparable to Care Hub's home nursing and home-ICU services but operates across hundreds of US locations and payor networks.
• Contessa Health (Amedisys): Acquired by Amedisys in 2023, Contessa operates high-acuity home care and hospital-at-home programs for US health systems. Comparable to Care Hub in delivering acute care at home, but as part of a much larger publicly-listed home health platform.
• NMC Healthcare: UAE-based integrated healthcare provider operating hospitals, clinics, and a homecare division across the Middle East. Regional comparable to Care Hub in hospital-at-home, telehealth, and home nursing, though it is a much larger diversified provider.
• Interim HealthCare: Established US franchise network providing home health, hospice, and supplemental staffing including home nursing and personal care. Comparable to Care Hub's home nursing and chronic disease monitoring offerings, particularly for elderly and post-acute patients.
• Humana CenterWell Home Health: Humana's home health and primary care division providing skilled home health, primary care, and pharmacy services in the US. Comparable to Care Hub's combined home-hospital and home pharmacy offering at scale; behaves as a strategic incumbent for MA-payer-linked home care.

Emerging players

• Biofourmis: Tech-enabled virtual care and remote patient monitoring platform specializing in home-based acute care and chronic disease management. Comparable to Care Hub's portable diagnostic and continuous monitoring stack for ICU and chronic care at home.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@CareHubHomeHospital
• Facebookfacebook.com/carehubegy
• Instagraminstagram.com/carehubegy
• TikToktiktok.com/@carehubegy
• LinkedInlinkedin.com/company/carehubegy

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Care Hub