Ville de Carleton-sur-Mer

What Ville de Carleton-sur-Mer does

Ville de Carleton-sur-Mer is a municipal government in the Gaspésie-Îles-de-la-Madeleine region of Quebec, Canada, serving 4,073 residents (2016 census) across a 221.42 km² territory that combines maritime and mountainous terrain. Founded in 1767 as an Acadian settlement at Tracadigash, it is the most populous municipality in the Baie-des-Chaleurs–Les Plateaux region and the 4th most populous in Gaspésie. The municipality delivers standard local government services — public safety, public works, urban planning, taxation, treasury, recreation, culture, and community development — and operates a portfolio of tourism and recreation infrastructure including a 300-site municipal campground, an 18-hole golf course, the Aréna Léopold-Leclerc, the Quai des arts cultural hub, and the Centre de plein air des Arpents verts.

The underlying technology platform is built on standard third-party municipal SaaS: the Voilà online service portal (tax payments, service requests), BixoContact for emergency alerts via SMS/email/voice, Sport Plus Online for activity registration, SIGALE for territorial information, ChronoGolf for tee-time booking, TuxedoBillet for event ticketing, and Accéo Immonet for property services. The municipality distributes services through in-person counters at City Hall, a seasonal tourist welcome office, telephone and email channels, and digital self-serve portals, with public council proceedings archived on YouTube.

The revenue model is that of a Quebec municipal government: primarily property taxation (taxes foncières) and user fees for halls, arenas, camping, and golf, supplemented by inter-governmental transfers and grants. Pricing is publicly disclosed in tiered fee schedules (organization / resident / non-resident) and the city administers financial aid programs including the Intergenerational Housing Rebate, $15,000-per-door New Housing Financial Aid, and Osons vert eco-rebates. Customer segments span residents, tourists, students (via the Cégep de la Gaspésie et des Îles campus and Collégia), businesses and entrepreneurs, and the fishing/maritime industry. Since January 2024, fire safety services have been unified regionally under Sécurité incendie Avignon-Est, a partnership with the municipalities of Escuminac, Nouvelle, and Maria.

Name

Ville de Carleton-sur-Mer

Legal name

Ville de Carleton-sur-Mer

Website

https://carletonsurmer.com

Company type

Private

Founded year

1767

Operating status

Operating

Headcount range

11–50 employees

Short description

Ville de Carleton-sur-Mer is a Quebec municipal government serving 4,073 residents across 221 km², delivering public services, urban planning, recreation, and tourism infrastructure (campground, golf, arena, cultural center) funded through property taxes and user fees.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Other General Government Support (92119), Administration of Urban Planning and Community and Rural Development (92512), Justice, Public Order, and Safety Activities (922), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615), Executive, Legislative, and Other General Government Support (921)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Economic Development & Business Licensing (Local) (BPAIACAN), Parks, Recreation & Cultural Services (BPAIACAI), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Government & Municipal Event Venues (THAHAAAE)

Keywords

• Municipal government services
• Public administration
• Recreational facilities
• Tourism services
• Civic governance

Headquarters

HQ city

Carleton-sur-Mer

HQ country

Canada

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Pricing tiers

Distribution channels4 records

Marketing channels7 records

Core offering

Ville de Carleton-sur-Mer is a municipal government that delivers public administration, urban planning, public works, public safety, and community services to its residents, businesses, and visitors. It operates recreational and tourism facilities and manages local infrastructure and civic programs within its jurisdiction in Quebec, Canada.

Product overview

Ville de Carleton-sur-Mer operates a unified municipal services platform providing administrative, recreational, cultural, and tourism services to residents and visitors. The service portfolio centers on the municipal website as the primary access point for civic services, complemented by physical facilities including the Aréna Léopold-Leclerc, Centre de plein air des Arpents verts, Bibliothèque Gabrielle-Bernard-Dubé, and the Quai des arts cultural center. Tourism infrastructure includes the Camping municipal with 300 sites, Golf municipal (18 holes), tourist information center, and seasonal shuttle service to Mont Saint-Joseph. Recreation programming is delivered through Sport Plus Online registration, with ticketing via TuxedoBillet. The municipality also provides an interactive territory map for visitor navigation.

Differentiator

Problem solved

Functional benefit

Brands

• Sécurité incendie Avignon-Est (SSIAE): Regional fire safety service covering Escuminac, Nouvelle, Carleton-sur-Mer and Maria, unified since January 2024.
• Le Hublot

Products and services

• Municipal Camping
• Municipal Golf Course
• Arts Center (Centre des arts)
• Municipal Arena
• Municipal Library
• Municipal Administration Services
• Public Works Services
• Urban Planning and Permits
• Public Safety Services
• Economic Development Services

Quantifiable outcome

• Estimated total tourism expenditure of over $12 million CAD at Carleton-sur-Mer in 2015 (CIRADD study)
• +5 more outcomes

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature4 records

Partnerships

18 partnerships are on record, tiered core and minor.

• CIRADD – Centre d'initiation à la recherche et d'aide au développement durablecoreStrategic or Co-development PartnerApplied research centre in sustainable territorial development based in Carleton-sur-Mer (626 boulevard Perron). Conducts economic impact studies (e.g., tourism expenditure at Carleton-sur-Mer), supports businesses and community organizations, and contributes to municipal sustainable development initiatives. The CIRADD conducted the 2015 tourism study estimating over $12 million in total tourism expenditure.
• Cégep de la Gaspésie et des Îles – Campus de Carleton-sur-MercoreStrategic or Co-development PartnerPost-secondary campus at 776 boulevard Perron offering 6 regular programs, distance learning, recruitment, research, and continuing education. Supports the 'Ville étudiante' (student-friendly city) policy and contributes to year-round community vitality and economic development.
• Collégia – Carleton-sur-MerminorStrategic or Co-development PartnerNetwork of training and technical assistance centres operating from the same campus as the Cégep (776 boulevard Perron), providing accompaniment in a context of regional development.
• Centre de formation professionnelle L'EnvolminorStrategic or Co-development PartnerVocational training centre offering programs in administration, commerce and IT, motorized equipment maintenance, health, and transport, contributing to local workforce development.
• Carrefour jeunesse-emploi Avignon-Bonaventure (CJEAVBO)minorStrategic or Co-development PartnerSupports youth aged 16-35 with career orientation, employment assistance, and startup project support. Free, confidential services aligned with Carleton-sur-Mer's newcomer and student integration programs.
• Tourisme GaspésiecoreGTM or Marketing PartnerRegional tourism marketing organization. Partners with Carleton-sur-Mer on summer shuttle services to Mont-Saint-Joseph, tourism promotion, and joint event programming.
• MRC AvignoncoreStrategic or Co-development PartnerMunicipal Régie de Comté covering Escuminac, Carleton-sur-Mer, Maria, and Nouvelle. Carleton-sur-Mer is the most populous municipality in the MRC. The MRC coordinates regional services including entrepreneurship support, senior services, housing, and climate adaptation (Plan Climat). Shared services include unified fire safety services.
• Chambre de commerce Baie-des-Chaleurs (CCBDC)minorChannel Partner/ Reseller/ DistributorBusiness chamber mobilizing the business community to create dynamic and sustainable economic vitality. Provides networking, skills development, and business development opportunities for Carleton-sur-Mer businesses.
• Coastal Adaptation Project — Municipalities of Bonaventure, Maria, New Richmond, and Carleton-sur-MercoreStrategic or Co-development PartnerCollaborative coastal climate adaptation initiative (adaptationcotierebdc.com) engaging four Baie-des-Chaleurs municipalities in participatory governance and coastal resilience. Includes public information sessions, BAPE hearings, and development of a coastal resilience toolkit for municipalities.
• Centre des congrès de la GaspésieminorGTM or Marketing PartnerRegional convention centre serving as a venue for business meetings, events, and congresses, supporting Carleton-sur-Mer's business tourism and events ecosystem.
• Place aux jeunes MRC d'AvignonminorGTM or Marketing PartnerProgram facilitating migration, settlement, and retention of graduates aged 18-35 in the MRC Avignon region, supporting Carleton-sur-Mer's population growth and vitality objectives.
• Office d'habitation Baie-des-ChaleursminorStrategic or Co-development PartnerManager of social housing (HLM) at 122 boulevard Perron Ouest, local 815, 2nd floor, New Richmond. Provides affordable housing for low-income residents in the Baie-des-Chaleurs region including Carleton-sur-Mer residents.
• Sécurité incendie Avignon-Est (unified fire service)coreStrategic or Co-development PartnerSince January 2024, Carleton-sur-Mer has unified its fire safety services with Escuminac, Nouvelle, and Maria into a single regional service (Sécurité incendie Avignon-Est) under director Marc Côté. Covers firefighting, rescue, prevention, and emergency response across four municipalities.
• PerLE (Permis et licences d'entreprise)minorGTM or Marketing PartnerGovernment portal (BizPal partnership) helping entrepreneurs identify permits and licenses needed to start and operate a business in Quebec. The city directs entrepreneurs to this service.
• Marina / Club nautique de Carleton-sur-MerminorStrategic or Co-development PartnerBoat marina serving as a hub for recreational boating, sailing lessons (Écovoile Baie-des-Chaleurs), and marine tourism activities. Partners with the city in promoting marine recreation and the nautical events calendar.
• Écovoile Baie-des-ChaleursminorStrategic or Co-development PartnerSailing school operating from the marina, teaching youth and visitors to sail. Contributes to the outdoor and nautical recreation ecosystem of Carleton-sur-Mer.
• Vivre en Gaspésie (La Stratégie)minorGTM or Marketing PartnerGovernment-led strategy for valuing Gaspésie territories, attracting new populations, and welcoming and integrating newcomers. The city participates in this strategy and directs new arrivals to vivreengaspesie.com.
• Parc régional Mont-Saint-Joseph — Corporation de gestion et de mise en valeurcoreStrategic or Co-development PartnerRegional park corporation managing Mont-Saint-Joseph, a major outdoor recreation and tourism asset for Carleton-sur-Mer (hiking, mountain biking at 555m altitude, shuttle service in summer). Jointly promoted through the city's tourism and outdoor recreation programming.

Scale indicators10 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Ville de Percé: Tourism-anchored Gaspésie municipality with a similar coastal profile and heritage brand; broader tourism scale but overlapping service categories (camping, culture, recreation, municipal enterprise).
• Ville de Gaspé: Regional capital of Gaspésie offering the full range of municipal services at greater scale; broader incumbent peer for benchmarking service delivery, digital platforms and inter-municipal cooperation.

Direct peers

• Municipality of Escuminac: MRC d'Avignon municipality participating in the unified regional fire service with Carleton-sur-Mer; small-scale rural peer with comparable coastal exposure.
• Ville de New Richmond: Same MRC d'Avignon, comparable coastal-mountain setting and population range; co-participant in the Coastal Adaptation Project with Carleton-sur-Mer and Office d'habitation Baie-des-Chaleurs service area.
• Ville de Bonaventure: Neighbouring Baie-des-Chaleurs municipality of similar scale and Acadian heritage, partner in the multi-municipal Coastal Adaptation Project and a natural functional peer in regional service delivery.
• Municipality of Nouvelle: Smallest municipality in MRC d'Avignon and co-participant in the unified Sécurité incendie Avignon-Est; direct peer for service-sharing arrangements and small-town governance.
• Ville de Maria: Adjacent municipality in the MRC d'Avignon with a similar coastal profile, population scale and service mix; participates alongside Carleton-sur-Mer in the unified Sécurité incendie Avignon-Est since 2024.

Regional players

• Ville de Chandler: Adjacent Gaspésie municipality with a similar coastal/maritime economic base (fishing, tourism) and comparable municipal service delivery scope; regional peer rather than direct competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/carletonsurmer
• YouTubeyoutube.com/channel/UCWUSEmF9oA2CRJAOCqgg5qg
• Facebookfacebook.com/carletonsurmer
• LinkedInlinkedin.com/company/villecarletonsurmer

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ville de Carleton-sur-Mer