Catholic Care Western Sydney and the Blue Mountains
Catholic Care Western Sydney and the Blue Mountains is a non-profit social welfare agency of the Diocese of Parramatta delivering family support, childcare, women's housing, counselling, First Nations, refugee, and chaplaincy services through six community centres across Western Sydney and the Blue Mountains.
- Company typePrivate
- Founded1940
- HeadquartersParramatta, Australia
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Catholic Care Western Sydney and the Blue Mountains does
Catholic Care Western Sydney and the Blue Mountains is a not-for-profit social welfare agency of the Diocese of Parramatta, founded in 1940 as the Catholic Welfare Bureau and renamed to its current form in 2017. The organisation delivers a diversified portfolio of community services across Western Sydney and the Blue Mountains, including family support, family day care (with 54 educators serving roughly 350 children daily across 50+ locations), women's housing and crisis support (Houses to Homes, Project Elizabeth), affordable counselling, First Nations programs, refugee and migrant settlement support, and chaplaincy across hospitals and prisons (approximately 14 chaplains). Service delivery is anchored by six community centres in Parramatta, Blacktown, Springwood, Emerton, Orchard Hills (Mamre House), and All Saints of Africa, Blacktown, operated by an estimated 200 staff and volunteers.
The business model is a blended non-profit structure funded primarily through Australian and NSW government grants (Department of Social Services, NSW Department of Communities and Justice, NSW Department of Education, NSW Health), supplemented by tax-deductible charitable donations and subsidised family day care fees routed through Australian Government childcare subsidies via Centrelink. Most direct services are free or low-cost to clients. The go-to-market is community-led: outreach through parish networks across the Diocese of Parramatta, government referrals, drop-in centre walk-ins, and word-of-mouth, with after-hours counselling and online contact forms expanding access. Technology is limited to standard office and case management systems plus an internal Team Hub staff portal; there is no proprietary software or AI capability.
The organisation is governed by an Advisory Board chaired by Angela McKay, with Executive Director Helen Emmerson (appointed 2023) leading operations under the spiritual oversight of Bishop Vincent Long. Key strategic partners include Community Housing Limited, Evolve Housing, OzHarvest, Nepean Community College, Charles Sturt University, and various Catholic entities, giving the agency deep ecosystem integration but also a high dependence on government funding continuity.
Catholic Care Western Sydney and the Blue Mountains firmographics
Firmographics- Name
- Catholic Care Western Sydney and the Blue Mountains
- Legal name
- Catholic Care Western Sydney and the Blue Mountains
- Website
- https://catholiccarewsbm.org.au
- Company type
- Private
- Founded year
- 1940
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Catholic Care Western Sydney and the Blue Mountains is a non-profit social welfare agency of the Diocese of Parramatta delivering family support, childcare, women's housing, counselling, First Nations, refugee, and chaplaincy services through six community centres across Western Sydney and the Blue Mountains.
- Ownership category
- akta.pro rank
Catholic Care Western Sydney and the Blue Mountains industry classification
Industry- Product category
- Social Welfare and Community Services
- NAICS
- Individual and Family Services (6241), Other Individual and Family Services (624190), Community Housing Services (62422), Emergency and Other Relief Services (62423), Social Assistance (624)
- SIC
- Services-Social Services (8300), Services-Child Day Care Services (8351)
- akta.pro primary industry
- Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG)
- akta.pro secondary industries
- Family & Parenting Support Services (BPAGAEAC), Community Centers & Neighborhood Support Services (BPAGAEAL), Maternal, Child & Family Health Organizations (BPAGACAF), End-of-Life Emotional & Spiritual Support (Chaplaincy/Counseling) In-Home (HSABAFAH)
Keywords
Where Catholic Care Western Sydney and the Blue Mountains is headquartered
LocationHeadquarters
- HQ city
- Parramatta
- HQ country
- Australia
- HQ region
- Oceania
Offices6 records
Markets served
Catholic Care Western Sydney and the Blue Mountains business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Others
Revenue model
- Government Funding and Grants: Primary revenue from government departments including NSW Department of Communities and Justice, NSW Department of Education, NSW Health, and Department of Social Services for delivering social welfare programs.
- Donations and Charitable Contributions: Tax-deductible donations from individuals, major donors, and charitable foundations supporting Catholic Care's programs and services.
- Family Day Care Fees: Childcare fees for Western Sydney Family Day Care services, with government childcare subsidy assistance available for eligible families through Centrelink.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Low-cost affordable counselling |
| Subscription | Weekly | Subsidised family day care |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Catholic Care Western Sydney and the Blue Mountains product offering
Product offeringCore offering
Catholic Care Western Sydney and the Blue Mountains is a not-for-profit Catholic social welfare agency delivering an integrated suite of community services including family support casework and parenting workshops, home-based family day care and supported playgroups, transitional housing for pregnant women and young mothers (Houses to Homes) and older women, low-cost counselling (grief, family, couples, family law, after-hours), First Nations drop-in support, refugee and migrant community programs, and chaplaincy services in hospitals and prisons. Services are delivered through six community centres, multiple home-based childcare locations, and phone/online intake across Western Sydney and the Blue Mountains.
Product overview
Catholic Care Western Sydney and the Blue Mountains is a social welfare agency of the Diocese of Parramatta offering a diverse portfolio of community support services. The organization operates as a unified service provider rather than a product platform, delivering services through six community centres across the region. Key service lines include Family Support Services with parenting programs and casework; Western Sydney Family Day Care (formerly Baulkham Hills Family Day Care) providing home-based childcare across 50+ locations; Women's Support and Housing encompassing the Houses to Homes transitional housing program and Project Elizabeth trauma support; Counselling Services including grief/loss, family, and relationship counselling; First Nations Support with drop-in centres and cultural programs; Community Connections and Refugee Support including Mamre House and Farm; and Chaplaincy Services in hospitals and prisons. An internal Team Hub portal serves staff operations.
Differentiator
Problem solved
Functional benefit
Products and services
- Family Support Services Family support programs including positive parenting workshops and caseworker support delivered at community centres across Western Sydney and Blue Mountains to help vulnerable families grow and thrive. For families experiencing vulnerability, parenting challenges, domestic violence, financial hardship, or housing instability.
- Western Sydney Family Day Care Home-based family day care service operating in over 50 locations across Western Sydney, Hills, Hawkesbury and surrounding districts for children aged 6 weeks to 12 years, with 54 educators and approximately 350 children catered for on any given day. Formerly known as Baulkham Hills Family Day Care, rated 'Exceeding the National Quality Standard' by ACECQA.
- Mamre Supported Playgroup Free supported playgroup for families and children aged 0 to 5 years at Mamre House and Farm, led by qualified Early Childhood Facilitators and registered with Playgroup NSW. For families needing developmental support and early learning opportunities.
- Houses to Homes Accredited transitional housing program supporting pregnant women and young mothers aged 16-25 with children who are homeless or at immediate risk, providing up to two years of accommodation and holistic support across Blacktown and Parramatta. Includes partnership with Community Housing Limited and Evolve Housing for long-term housing stability.
- Project Elizabeth Trauma counselling and pregnancy/parenting support for women expecting a baby, who have lost a baby or child, have had an abortion, or need support with a child aged up to three years. For women navigating grief, loss, and early parenting.
- Homes for Older Women Partnership program with Homes for Older Women Blue Mountains connecting women aged 55+ facing housing insecurity with compassionate homeowners who have vacant accommodation for rent at affordable prices. For older women experiencing housing affordability challenges.
- Counselling Services Affordable, confidential counselling services for individuals, couples and families including family relationships counselling, couples counselling, family law counselling, grief and loss counselling, and after-hours sessions in Parramatta (Mondays until 7pm). For those experiencing mental health challenges, relationship breakdown, grief, or anxiety.
- First Nations Support Services Drop-in centre at Emerton providing practical assistance, Aboriginal art classes, funeral costs support (via Sisters of Mercy partnership), and connections to counselling and housing services for Aboriginal and Torres Strait Islander peoples. Approximately 300 visits monthly and about 600 people helped annually.
- Community Connections and Refugee Support Drop-in centres, English language classes (Certificate in Spoken and Written English via Nepean Community College), men's gatherings, community gardens at multiple locations, food assistance through OzHarvest, and support through the Community Refugee Integration and Settlement Pilot (CRISP) for newcomers to Australia.
- Chaplaincy Support Approximately 14 chaplains providing emotional and spiritual support in hospitals, prisons, and multicultural communities across Western Sydney. For patients, inmates, and multicultural community members experiencing spiritual isolation or emotional distress.
- Mamre House and Farm Community hub at Orchard Hills offering creche childcare, English language classes, seniors day club, men's shed, community garden, art and craft groups, and First Teacher parenting program. For refugees, migrants, seniors, and community members seeking connection and learning.
- Community Drop-in Centres Six locations across Western Sydney and Blue Mountains (Springwood, Emerton, Blacktown All Saints of Africa, and others) providing drop-in services including hairdressing classes, men's groups, community gardens, cooking classes, homework support, art classes, legal support, and homework club. Most centres operate on walk-in basis with no appointment required.
Quantifiable outcome
- Thousands of people reached annually
- +2 more outcomes
Companies that use Catholic Care Western Sydney and the Blue Mountains
Customer profileNamed customers8 records
Segments7 records
Ideal customer profiles7 records
Catholic Care Western Sydney and the Blue Mountains technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Catholic Care Western Sydney and the Blue Mountains partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- OzHarvestcoreFood relief partnership providing free food hampers and living essentials to vulnerable community members across Catholic Care centres in Emerton and Orchard Hills.
- Community Housing LimitedcoreHousing partnership providing secure homes for families in need. Partnership enables family reunification and long-term housing stability for vulnerable women and children.
- Evolve HousingminorHousing partner providing affordable housing options for people facing housing insecurity in Western Sydney.
- Homes for Older Women Blue MountainscorePartnership with Older Women's Network to connect women aged 55+ facing housing insecurity with compassionate homeowners who have vacant accommodation for affordable rent.
- Nepean Community CollegeminorEducational partnership delivering certified Certificate in Spoken and Written English program at Mamre House for refugees and migrants.
- Charles Sturt UniversityminorFunding partner for First Nations community programs including art and literacy classes at the Emerton drop-in centre.
- Western Sydney Community Legal CentreminorLegal support services provided at All Saints of Africa Centre in Blacktown, Wednesdays 1-3pm.
- Dress for SuccessminorCareer support and professional clothing services for women seeking employment, available through community referrals.
- Diocese of ParramattacoreParent Catholic diocese providing organisational oversight, parish network access, and strategic alignment for social welfare mission.
- Ronald McDonald House WestmeadminorPartnership supporting sick children and families at Westmead hospital through coordinated care and support services.
- YourtownminorSupport services for children and families experiencing disadvantage, including referrals and coordinated care.
- White Lady FuneralsminorFuneral services partnership supporting Pregnancy and Infant Loss Memorial Services and memorial garden at Mamre House.
Scale indicators10 records
Recent moves11 records
Expansion highlights5 records
Catholic Care Western Sydney and the Blue Mountains competitors and assessment
Company assessmentEmerging players
- Yourtown: National nonprofit supporting children, young people and families through Kids Helpline, employment services and youth programs. Catholic Care already partners with Yourtown — comparable on youth/family services and shared referral pathways.
Broad incumbents
- Lifeline Australia: Nationally scaled crisis support and suicide prevention service. Comparable on the counselling and crisis intervention dimensions, but operates as a much larger national incumbent with broader scope than Catholic Care's regional counselling practice.
Direct peers
- Salvation Army Australia: Major faith-based welfare organisation delivering homelessness services, family support, chaplaincy and community programs nationally. Directly comparable faith-driven service model and overlapping donor and government funding ecosystems.
- Uniting NSW.ACT: Large faith-based community services organisation (Uniting Church) operating across NSW and ACT with family services, housing, counselling and aged care. Direct competitor for NSW DCJ and DCJ tendered contracts in Western Sydney.
- St Vincent de Paul Society NSW: Catholic charitable organisation delivering food relief, housing support and material aid across NSW (Catholic Care explicitly references Vinnies vouchers). Directly comparable Catholic mission and community welfare footprint.
- Wesley Mission: Uniting Church-affiliated community services provider delivering counselling, housing, aged care and family support across Sydney. Comparable faith-based integrated services model targeting similar vulnerable populations.
- Anglicare Sydney: Anglican faith-based social welfare agency serving Greater Sydney with family support, homelessness services, counselling and refugee programs. Competes head-to-head for the same government grants and donor pool in overlapping geographies.
- Mission Australia: Large secular NGO providing housing, homelessness support, family services and youth programs across Australia, including Western Sydney. Direct competitor for NSW government community services tenders.
- Baptist Care NSW & ACT: Faith-based community services organisation providing out-of-home care, family support, counselling and refugee services across NSW and ACT. Comparable scope and competitive for the same government and philanthropic funding streams.
- CatholicCare Sydney: Sister Catholic social services agency covering the Sydney Archdiocese, offering family support, counselling, refugee services and ageing support. Directly comparable as a Catholic welfare arm operating adjacent territory with overlapping service lines.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Catholic Care Western Sydney and the Blue Mountains social profiles
Digital presenceCatholic Care Western Sydney and the Blue Mountains financial estimates
Financial estimateRevenue estimate
Valuation estimate
Catholic Care Western Sydney and the Blue Mountains leadership team
Management profileNumber of profiles
Profiles18 records
Catholic Care Western Sydney and the Blue Mountains subsidiaries and ownership
Company hierarchySubsidiaries1 record
Catholic Care Western Sydney and the Blue Mountains funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Catholic Care Western Sydney and the Blue Mountains M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Catholic Care Western Sydney and the Blue Mountains
What does Catholic Care Western Sydney and the Blue Mountains do?
Catholic Care Western Sydney and the Blue Mountains is a not-for-profit Catholic social welfare agency delivering an integrated suite of community services including family support casework and parenting workshops, home-based family day care and supported playgroups, transitional housing for pregnant women and young mothers (Houses to Homes) and older women, low-cost counselling (grief, family, couples, family law, after-hours), First Nations drop-in support, refugee and migrant community programs, and chaplaincy services in hospitals and prisons. Services are delivered through six community centres, multiple home-based childcare locations, and phone/online intake across Western Sydney and the Blue Mountains.
Is Catholic Care Western Sydney and the Blue Mountains a public or private company?
Catholic Care Western Sydney and the Blue Mountains is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Catholic Care Western Sydney and the Blue Mountains founded?
Catholic Care Western Sydney and the Blue Mountains was founded in 1940. It employs 11 to 50 people.
Where is Catholic Care Western Sydney and the Blue Mountains based?
Catholic Care Western Sydney and the Blue Mountains is headquartered in Parramatta, Australia, in the Oceania region.
How does Catholic Care Western Sydney and the Blue Mountains make money?
Three revenue lines are on record. Government Funding and Grants are the primary driver. The others are donations and Charitable Contributions and family Day Care Fees.
Who are Catholic Care Western Sydney and the Blue Mountains's main competitors?
Yourtown is listed as an emerging player. Lifeline Australia is listed as a broad incumbent. Direct peers are Salvation Army Australia, Uniting NSW.ACT, St Vincent de Paul Society NSW, Wesley Mission, Anglicare Sydney, Mission Australia, Baptist Care NSW & ACT and CatholicCare Sydney.
Does Catholic Care Western Sydney and the Blue Mountains have an API?
No public API is recorded for Catholic Care Western Sydney and the Blue Mountains.
What industry is Catholic Care Western Sydney and the Blue Mountains in?
Catholic Care Western Sydney and the Blue Mountains's product category is Social Welfare and Community Services. Its primary akta.pro industry code is BPAGAJAG, Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling), with a secondary code of BPAGAEAC, Family & Parenting Support Services. Its NAICS code is 6241 and its SIC code is 8300.