Christian Community Action

What Christian Community Action does

Christian Community Action (CCA) is a faith-based nonprofit organization founded in 1967 in the Hill Community of New Haven, Connecticut, delivering emergency housing, supportive housing, food assistance, and advocacy services to families experiencing homelessness and economic hardship. Its core programs include the Hillside Family Shelter (17 furnished apartment-style units), the New HOPE Housing Program (a federal Moving to Work supportive housing program operated in partnership with Elm City Communities/Housing Authority of New Haven), the ARISE Center (skill-building, employment, and resource coordination), Emergency Services (food pantry, energy/utility assistance, diaper bank, short-term motel placement), the Advocacy and Education Project (AEP), and Mothers and Others for Justice (MOFJ) grassroots advocacy. CCA serves families experiencing homelessness, low-income individuals, seniors and people with disabilities, and families affected by systemic inequities; services are delivered at no cost and accessed primarily through the Greater New Haven Coordinated Access Network, case-manager referrals, and direct appointment.

The organization has no proprietary technology platform; operations are service-delivery and case-management driven, with referral intake handled via email coordinators and the 2-1-1 system, and minimal digital infrastructure beyond a website and social channels. Revenue is generated through individual donations, corporate and in-kind contributions, government grants (CT Energy Assistance Program, Moving to Work via Housing Authority partnership), and foundation grants (Community Foundation for Greater New Haven, Diaper Bank of Connecticut), supplemented by an annual Great Give fundraising campaign. Total annual revenue is not publicly disclosed. The organization is governed by a Board of Directors and currently led by Executive Director Charmain Yun, who succeeded Rev. Bonita Grubbs in March 2024 following a 35-year tenure.

CCA's go-to-market is community-led and referral-driven rather than commercial: outreach runs through partner agencies, grassroots organizing via MOFJ, and earned media coverage of advocacy efforts. Headcount is approximately 20 staff members including an Executive Director, Senior Director of Programs, Director of Operations and Administration, and dedicated program directors for New HOPE, ARISE, Emergency Family Services, Housing and Resident Services, and Advocacy. Organizational growth has come through program expansion (ARISE in 2015, New HOPE in 2022) and coalition leadership rather than geographic expansion beyond Greater New Haven.

Name

Christian Community Action

Legal name

Christian Community Action

Website

https://ccahelping.org

Company type

Private

Founded year

1967

Operating status

Operating

Headcount range

1–10 employees

Short description

Christian Community Action is a faith-based nonprofit founded in 1967 in New Haven, Connecticut, providing emergency housing, supportive housing, food assistance, and grassroots advocacy to families experiencing homelessness and economic hardship, funded through donations, government grants, and foundation partnerships.

Ownership category

akta.pro rank

Product category

Homeless Services

NAICS

Community Housing Services (62422), Community Food Services (624210), Emergency and Other Relief Services (624230), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300)

akta.pro primary industry

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG)

akta.pro secondary industries

Community Development & Neighborhood Revitalization Housing Programs (FSALAKAO), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO), Community Centers & Neighborhood Support Services (BPAGAEAL)

Keywords

• Homeless services
• Emergency housing
• Food assistance
• Supportive housing
• Social services

Headquarters

HQ city

New Haven

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Donations and Contributions: Financial and in-kind contributions from individuals, corporations, and foundations supporting the nonprofit's mission to provide help, housing, and hope to families in New Haven.
2. Government Grants and Programs: Funding from government programs including the Moving to Work program partnership with Elm City Communities/Housing Authority of New Haven, CT Energy Assistance Program, and other public assistance programs.
3. Partnership Funding: Support from partnerships with organizations including the Community Foundation for Greater New Haven and Diaper Bank of Connecticut.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Christian Community Action provides emergency and supportive housing, food and utility assistance, and grassroots advocacy to families and individuals in need in the Hill Community of New Haven. Its core offerings include 17 apartment-style emergency housing units at Hillside Family Shelter, the four-phase New HOPE supportive housing program run with Elm City Communities/Housing Authority of New Haven, the ARISE Center for skill-building and employment, Emergency Services (food pantry, energy assistance, diaper bank, short-term motel placement), and the Advocacy and Education Project through Mothers and Others for Justice.

Product overview

Christian Community Action (CCA) operates as a social services organization offering a suite of interconnected programs designed to provide help, housing, and hope to families in need. The core offerings include the Hillside Family Shelter (emergency housing), New HOPE Housing Program (supportive housing with structured phases), ARISE Center (skill-building and employment services), Emergency Services (food pantry, utilities, diaper bank), Advocacy and Education Project (policy advocacy), and Mothers and Others for Justice (grassroots organizing). Programs work together through a family-centered, program-focused model that addresses both immediate needs and long-term stability.

Differentiator

Problem solved

Functional benefit

Brands

• Hillside Family Shelter (HFS): Emergency housing program providing apartment-style housing for families experiencing homelessness with 17 units
• New HOPE Housing Program
• ARISE Center
• Mothers and Others for Justice (MOFJ)
• Advocacy and Education Project (AEP)

Products and services

• Hillside Family Shelter Emergency housing program providing 17 furnished apartment-style units for families experiencing homelessness in the Hill Community of New Haven. Families are assigned a Family Coach who addresses barriers to housing including income, employment, health, and childcare/education, with the goal of moving families into permanent housing.
• New HOPE Housing Program A comprehensive Moving to Work supportive housing program run in partnership with Elm City Communities/Housing Authority of New Haven, providing stable affordable housing paired with structured support services. Participants progress through four phases emphasizing increased commitment, responsibility, and self-sufficiency.
• ARISE Center ARISE (Accessing Resources for Independence, Skill-Building and Employment) Center, located near CCA's main office at 158 Davenport Avenue in the Hill neighborhood, promotes the value, dignity, health, and wellness of families by coordinating service delivery through partnerships with other family-oriented agencies.
• Emergency Services Emergency assistance program covering the Client Choice Food Pantry (monthly food bags for low-income families, seniors, and individuals with disabilities), CT Energy Assistance Program and Operation Fuel for utility assistance, Diaper Bank partnership for diapers and incontinence products, and short-term motel placement for families experiencing homelessness.
• Advocacy and Education Project (AEP) Advocacy program fulfilling CCA's commitment to change systems that perpetuate poverty and injustice by empowering people to use their voice and experiences to drive public policy changes at local and state levels on issues like affordable housing, safe communities, and quality healthcare.
• Mothers and Others for Justice (MOFJ) Grassroots advocacy component of CCA's Advocacy and Education Project, focused on social, economic, and racial justice. Members use their individual and collective voices, based on personal experiences, to influence state and local policy and decision makers on issues including affordable housing, safe communities, and quality healthcare.

Quantifiable outcome

• 100% of families who exited Hillside Family Shelter in 2023 went to permanent housing
• +2 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• Growing Together ConnecticutcoreStrategic or Co-development Partner · 1 January 2025MOFJ is the lead organization in Growing Together Connecticut's coalition to address the benefits cliff, advocating for changes to eligibility rules so people are not punished for success.
• Elm City Communities/Housing Authority of New HavencoreStrategic or Co-development Partner · 1 January 2022Partnership for the New HOPE (Higher Opportunities, Purpose, and Expectations) Housing Program, a Moving to Work program designed to increase income and stability for families through affordable housing combined with structured support services.
• Diaper Bank of ConnecticutcoreStrategic or Co-development PartnerProud partner of the Diaper Bank of Connecticut, providing diapers and incontinence products to families in need.
• Greater New Haven 2-1-1 SystemcoreStrategic or Co-development PartnerReferral system for families experiencing homelessness, receiving inquiries for short-term motel placement through this channel.
• Community Foundation for Greater New HavencoreStrategic or Co-development PartnerHosts the annual Great Give campaign in which CCA participates, providing additional prizes and bonuses for donations made during specific time windows.
• Little ScientistsminorStrategic or Co-development PartnerProvides enriching, engaging programming for children served by CCA during summer months.
• VOX ChurchminorStrategic or Co-development PartnerProvides enriching, engaging programming for children served by CCA during summer months.
• New Haven Public SchoolsminorStrategic or Co-development PartnerMeal van provides nutritious summer meals for children served by CCA.
• Yale School of Public HealthminorStrategic or Co-development PartnerStaff speak at annual MOFJ HEALTH Conference on Food Insecurity and Socio-economic Disparities.
• Room for All CoalitioncoreStrategic or Co-development PartnerMOFJ co-hosts bus tours with the Room for All Coalition highlighting housing disparities in New Haven.

Scale indicators7 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Beth-El Center: Milford, CT-based nonprofit operating shelter and case management services for families and individuals experiencing homelessness. Directly comparable faith-rooted social-services model serving similar coastal Connecticut populations.
• Columbus House: New Haven-based nonprofit operating emergency shelter, transitional housing, and supportive housing for individuals and families experiencing homelessness. Directly comparable geographic competitor sharing the same Coordinated Access Network referral pipeline.
• Liberty Community Services: New Haven-based nonprofit offering housing, case management, and food services to people experiencing homelessness and food insecurity. Comparable mission and overlapping programs with CCA, particularly around the Emergency Services and food pantry offerings.
• Inspirica: Connecticut-wide nonprofit providing emergency shelter, transitional, and permanent supportive housing for homeless individuals and families. Comparable program model and outcomes orientation, operating in the same state housing ecosystem.
• Family Promise: National network of affiliates operating shelter, prevention, and stabilization programs focused specifically on families experiencing homelessness. CCA's Hillside Family Shelter and New HOPE Housing Program map closely to Family Promise's family-centered housing model.
• Catholic Charities of New Haven: Larger faith-based social services agency in New Haven providing emergency assistance, food, housing support, and immigration services. Comparable faith-based identity and continuum-of-care service portfolio within the same service area.

Others

• Housing Authority of New Haven (Elm City Communities): Public-sector partner organization administering the Moving to Work program in which CCA's New HOPE Housing Program operates. Functions as a referral source and contracted funder rather than a service competitor.
• Enterprise Community Partners: National nonprofit investor and developer of affordable housing. Comparable on community-development outcomes dimension but operates as a capital provider and housing developer rather than direct service provider.

Emerging players

• Connecticut Coalition to End Homelessness: Statewide advocacy and systems-change organization advancing homelessness policy. Comparable to CCA's MOFJ advocacy arm in mission focus on systemic drivers of family homelessness and benefits-cliff reform.

Regional players

• The Salvation Army Greater New Haven: Faith-based nonprofit operating shelter, food pantry, and utility assistance programs across Connecticut. Comparable faith-rooted service mix but broader geographic reach and a much larger national footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ccahelping
• Instagraminstagram.com/christiancommunityactioninc
• LinkedInlinkedin.com/company/ccahelping

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Christian Community Action