Central24horas

What Central24horas does

Central24horas (legal name: Central 24 Horas) is a privately held Brazilian B2B company headquartered in Osasco, São Paulo, that provides outsourced alarm monitoring, GPS vehicle tracking, and cloud-based image backup services exclusively to security companies, alarm-monitoring firms, portaria service providers, and security equipment installers. The company does not serve end customers; instead it operates as a white-label backend monitoring platform for its security-industry clients, handling 24/7 signal reception, password verification, incident triage, vehicle dispatch coordination, and client reporting on their behalf. Founded approximately ten years ago (the firmographic record cites 2004 while company-history material references 2014), Central24horas has positioned itself as a specialized outsourcing partner rather than a diversified security operator.

The underlying platform is built on multi-channel signal-reception infrastructure supporting telephone, GPRS, and TCP/IP communication paths, with full operational redundancy including UPS systems, generators, backup servers, and satellite communication for failover. Core products comprise Alarm Monitoring (24/7 signal reception with simultaneous area identification and report generation), Image Backup (cloud-based CCTV footage storage with 10-day web retrieval), Remote Image Visualization (operator-side video verification to suppress false-alarm dispatches), Vehicle Tracking (delivered through a partnership with Fulltrack2 and customized per client with risk assessment and planning), and Electronic Point Monitoring as an add-on. Pricing is quote-based, non-publicly disclosed, and structured around recurring subscription relationships with the company's security-firm clients.

The business operates on recurring subscription revenue from a distributed base of Brazilian security companies served nationally from a single Osasco operating base. The go-to-market motion is direct B2B sales with a referral/partnership overlay — security firms and equipment installers effectively resell Central24horas' monitoring capacity under their own brand. With 12 employees, no disclosed funding, no institutional investors, and no M&A activity, the company appears to be a bootstrapped, founder-owned specialist operating at small-scale SMB-services economics within Brazil's electronic security outsourcing niche.

Name

Central24horas

Legal name

Central 24 Horas

Website

https://central24horas.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Central24horas is a Brazilian B2B outsourced monitoring provider offering 24/7 alarm monitoring, GPS vehicle tracking, and cloud image backup exclusively to security companies, alarm installers, and portaria service providers as a white-label backend.

Ownership category

akta.pro rank

Product category

Outsourced Security Monitoring Services

NAICS

Facilities Support Services (561210), Administrative and Support Services (561)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Central Station Monitoring (Third-Party Wholesale Monitoring) (BPAKAFAI)

akta.pro secondary industry

Fire Alarm Monitoring & Dispatch (BPAKAFAC)

Keywords

• Alarm monitoring services
• Vehicle tracking solutions
• Image backup storage
• Security outsourcing
• Monitoring infrastructure

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D

Revenue model

1. Alarm Monitoring Services: Third-party alarm monitoring services provided exclusively to security companies and alarm service providers. Includes 24/7 monitoring, incident identification, vehicle dispatch coordination, and daily reports.
2. Vehicle Tracking Services: Customized GPS vehicle tracking solutions including risk assessment, planning, and technology deployment. Services tailored to specific client needs with ongoing monitoring support.
3. Image Backup and Storage Services: Cloud-based image backup and storage with web access for clients to retrieve images. Provides off-site storage redundancy for security footage.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Central 24 Horas provides outsourced 24/7 alarm monitoring, GPS vehicle tracking, and cloud-based image backup services exclusively to security companies, monitoring providers, concierge service providers, and security equipment installers across Brazil. The company operates redundant monitoring infrastructure with multiple communication channels (telephone, GPRS, TCP/IP) and does not serve end customers directly.

Product overview

Central24horas is a B2B outsourced monitoring platform offering three core services: Alarm Monitoring, Vehicle Tracking, and Image Backup. The company operates exclusively as a white-label service provider for security companies, not end consumers. Alarm Monitoring is the primary service, supporting signals via telephone, GPRS, and TCP/IP with 24/7 operator response, password verification, and vehicle dispatch coordination. Vehicle Tracking provides custom GPS solutions with risk assessment and planning. Image Backup offers off-site CCTV footage storage with 10-day retrieval via web portal. Optional add-ons include remote image verification (to reduce false alarm dispatches), SMS/phone alerts for system arm/disarm events, and electronic time-clock monitoring. The architecture is a unified service platform with modular add-on capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Alarm Monitoring (Monitoramento de Alarmes)

Quantifiable outcome

• Companies can eliminate labor-related charges including night shift premiums, overtime, and coverage costs for sick leave and leave
• +2 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Brink's Brasil: Global security and cash-handling company with Brazilian electronic security and monitoring operations. Comparable as a broad incumbent offering alarm and remote monitoring services in the same Brazilian market.
• Securitas Brazil: One of the world's largest security services groups with Brazilian operations spanning guarding, electronic security and remote monitoring. Comparable as a broad incumbent that competes for both end-customer and outsourced monitoring contracts.
• Prosegur: Global Spanish-headquartered security group with substantial Brazilian operations across alarms, monitoring and guarding. Highly comparable as it both operates monitoring centers and competes for the same security-company and end-customer wallet in Brazil.
• Stanley Security Brazil: Global commercial security provider with a Brazilian footprint covering intrusion alarms, video monitoring and integrated security services. Comparable in delivering 24/7 monitoring capabilities to commercial clients and security resellers in Brazil.

Direct peers

• ADT Brazil: Major alarm monitoring and home security brand in Brazil, owned by Securitas. Directly comparable as an alarm monitoring provider with national infrastructure, overlapping service catalog (alarm, video, mobile alerts), and similar 24/7 central-station model.
• Monitel (Grupo Monitor): Brazilian third-party wholesale/outsourced alarm monitoring operator offering 24/7 central station services to security companies. Closest functional peer to Central24horas because it operates the same B2B wholesale monitoring model in Brazil.
• Verisure: European-origin specialist in monitored alarms with a growing Latin American presence. Directly comparable as a professionally monitored alarm provider using its own central stations, competing in the same outsourced-monitoring value chain.

Regional players

• Orsegups Participações: Brazilian-listed holding company focused on electronic security, alarms and monitoring services. Comparable as a domestic peer operating alarm monitoring centers and serving both end customers and security resellers in Brazil.
• COPS Monitoring (US): Large US third-party wholesale alarm monitoring operator serving security dealers. Functionally comparable as a wholesale-only central station model, illustrating the scale and template Central24horas could target, although US-only.

Emerging players

• Telefonica Tech / Vivo Empresas Security: Large Brazilian telecom offering connected-security and IoT monitoring solutions leveraging its connectivity infrastructure. Comparable as an emerging player bundling monitoring into connectivity services, potentially competing on price for outsourced alarm clients.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/central24horas

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Central24horas