Chartway Arena

What Chartway Arena does

Chartway Arena is a 9,100-seat, 219,330-square-foot multi-purpose arena located on the campus of Old Dominion University in Norfolk, Virginia. Originally opened in 2002 as the Ted Constant Convocation Center, the venue was renamed Chartway Arena in 2019 under a naming rights agreement with Chartway Federal Credit Union. It is owned by Old Dominion University and operated by Oak View Group (OVG) through its OVG360 venue management division; OVG is a global live entertainment infrastructure company that manages more than 200 venues. The arena serves as the home venue for ODU Monarchs Men's and Women's Basketball, and hosts a mix of touring concerts, family shows, comedy, professional wrestling (notably AEW), corporate events, career fairs, trade shows, galas, and commencement ceremonies for the university community.

The venue features 16 luxury suites, 862 club seats, 7,319 fixed cushioned seats, a 9,100 sq. ft. divisible event space called the Big Blue Room, and modern audiovisual infrastructure including a studio-quality sound system, over 50 HD flat-screen televisions, and substantial show power capacity (up to 400-amp service). On-site amenities include a full-service Starbucks, Amazon Hub Lockers, a sensory inclusivity program via KultureCity, and a co-branded official beer ('Stage Presence') developed with Reaver Beach Brewing Co. The venue has been recognized as the first arena in Hampton Roads to earn Virginia Green certification for sustainable operations.

The business model combines transactional revenue streams (ticket sales through box office and odu-chartway.evenue.net, parking, premium suite rentals, group sales) with managed-services and licensing revenue (Aramark-operated food and beverage, naming rights and sponsorships, corporate employee benefit subscriptions, and the Old Dominion Athletic Foundation for premium season tickets). Customer segments include the university community, local corporate and government employers (Huntington Ingalls, Sentara, GEICO, City of Norfolk, City of Virginia Beach, Cox Communications, among others), regional entertainment consumers in the Hampton Roads metropolitan area, and national touring acts and promoters. Distribution spans a direct box office, online ticketing, group sales (led by Director of Sales Todd McKeating), premium suite sales via GoFevo, and a B2B corporate benefits channel.

Name

Chartway Arena

Legal name

Chartway Arena at Ted Constant Convocation Center

Website

https://chartwayarena.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1–10 employees

Short description

Chartway Arena is a 9,100-seat multi-purpose arena on the Old Dominion University campus in Norfolk, Virginia, owned by ODU and operated by Oak View Group, hosting ODU basketball, touring concerts, family shows, AEW wrestling, and corporate events for the Hampton Roads region.

Ownership category

akta.pro rank

Product category

Live Event Venue & Arena Management

NAICS

Promoters of Performing Arts, Sports, and Similar Events with Facilities (71131), Spectator Sports (7112)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Arena & Stadium Operations (Large-Capacity Venues) (MPAGALAA)

akta.pro secondary industries

Arenas & Indoor Sports Centers (MPAKAEAB), Event Operations & Venue Services (Box Office, FOH/BOH, Concessions) (MPAIAFAL), Concession & Stadium / Arena Catering (THAFAIAG)

Keywords

• Live event venue
• Multi-purpose arena
• Event venue operations
• Premium suite rentals
• Group ticket sales

Headquarters

HQ city

Norfolk

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Ticket Sales: Primary revenue stream from ticket sales for concerts, family shows, and sporting events through box office and online platforms.
2. Premium Seating & Suite Rentals: Revenue from luxury suite rentals (up to 20 people), party suites (up to 16 people), and group box experiences (up to 55 people) with catering options.
3. Group Sales: Discounted group ticket packages for sporting events, family shows, and concerts with benefits including advance reservations and customized promotional materials.
4. Food & Beverage Services: Concession stands operated by Aramark, full-service Starbucks on-site, and catering services for suites and events. All concession transactions are cashless.
5. Parking Services: Parking passes sold for Constant Center 43rd Street and 45th Street Garages, with advance purchase at lower rates.
6. Corporate Employee Benefit Program: Corporate ticket discount programs sold to businesses for employee entertainment benefits.
7. Naming Rights & Sponsorship: Naming rights from Chartway Federal Credit Union and various sponsorship partnerships including Reaver Beach Brewing Co. (Stage Presence beer).

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Chartway Arena is a 9,100-seat, 219,330-square-foot multi-purpose arena on the Old Dominion University campus that hosts concerts, family shows, sporting events (including ODU Monarchs basketball), corporate functions, trade shows, and banquets. It is operated by Oak View Group (OVG/OVG360) and offers ticket sales, premium suite and club seating rentals, group sales programs, corporate employee benefits, catering through Aramark, parking, and ancillary amenities such as an on-site Starbucks.

Product overview

Chartway Arena is a 9,100-seat multi-purpose arena venue operated by Oak View Group (OVG) located on Old Dominion University's campus. The venue offers multiple distinct products and services: (1) Event Spaces including the Big Blue Room (9,100 sq. ft. meeting/banquet space), Arena Floor (219,330 sq. ft. for concerts/trade shows), and West Lobby (5,000 sq. ft. reception area); (2) Premium Experiences including Suite Rentals (16-20 person capacity with catering), Premium Seating Packages, and the 4400 Club for basketball season ticket holders; (3) Group Sales Programs including the Corporate Employee Benefits Program, Super Group Program, Boy & Girl Scout Patch Program, and Fundraiser Program; (4) Sports including ODU Men's and Women's Basketball home games; (5) Entertainment including concerts and family shows; (6) Technology Services including Mobile Tickets and Sensory Inclusivity; (7) Guest Convenience Services including Amazon Hub Lockers, Starbucks on-site, Lost & Found via Boomerang, and Hotel Partnerships. The venue is the first arena in Hampton Roads to receive Virginia Green certification.

Differentiator

Problem solved

Functional benefit

Products and services

• Big Blue Room A 9,100 sq. ft. flexible multi-purpose event space inside Chartway Arena that can be divided into 1–5 breakout areas (up to 700 people), equipped with state-of-the-art audiovisual and studio-quality sound, available for meetings, banquets, trade shows, and receptions.
• Arena Floor Rental 13,800 sq. ft. arena floor (152' x 76') plus two additional 52' x 20' areas with show power including (2) 100-amp, (2) 200-amp, and (2) 400-amp three-phase service; available for trade shows, career fairs, concerts, and large-scale events.
• West Lobby 5,000 sq. ft. main entrance area featuring Hall of Fame memorabilia, suitable for small gatherings and pre-event receptions.
• Suite Rental Private luxury suite rentals accommodating 16–20 people with exclusive in-suite catering, in-suite waiter service, private entrance, HD flat-screen TVs, and VIP Lounge access for concerts, basketball, and family shows.
• Premium Seating Packages Premium ticket packages offering 862 club seats with upscale food and beverage offerings for concerts, family shows, and sporting events.
• Group Programs & Benefits Discounted group ticket programs for sporting events, family shows, and concerts, offering personal service, advance reservations, customized promotional materials, hospitality/food packages, and dedicated sub-programs including the Super Group Program for social/public-service/youth organizations, the Boy & Girl Scout Patch Program, and the Fundraiser Program.
• Corporate Employee Benefits Program Program enabling companies to offer employees discounted tickets to events via personalized promotional email codes at no cost to the participating company; used by employers such as the City of Norfolk, City of Virginia Beach, Sentara, and Huntington Ingalls Industries.
• 4400 Club Season ticket-holder club for ODU Monarchs basketball games offering beer, wine, liquor, soda, and customized food packages with coverage from pre-game through halftime.
• ODU Men's Basketball Home Games Home venue ticketed events for the Old Dominion University Monarchs Men's Basketball team; part of the ODU athletics season ticket offerings through the Old Dominion Athletic Foundation.
• ODU Women's Basketball Home Games Home venue ticketed events for the Old Dominion University Monarchs Women's Basketball team.
• Concert Events Ticketed live music concerts and live entertainment performances hosted throughout the year (e.g., Barry Manilow, CeCe Winans, Meek Mill, Teddy Swims).
• Family Shows Ticketed family-oriented events including shows such as Harlem Globetrotters, Blippi, Dude Perfect, and Bert Kreischer.

Quantifiable outcome

• Ranked #2 in U.S. for university arenas under 10,000 seats by Pollstar
• +2 more outcomes

Named customers13 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• Reaver Beach Brewing Co.minorGTM or Marketing Partner · 2 September 2021Launched Stage Presence, the official beer of Chartway Arena - a juicy, hazy IPA dry-hopped with American and New Zealand hops. Developed in partnership with Reaver Beach NFK, the beer is available for purchase at arena events.
• StarbucksminorGTM or Marketing Partner · 28 January 2021Full-service Starbucks location conveniently located inside Chartway Arena on the 43rd Street side. Offers handcrafted coffee beverages, premium teas, and sandwiches. Mobile ordering available. Open Mon-Fri 7am-5pm, Sat-Sun 7am-4pm (hours may vary based on events).
• Old Dominion University (ODU)coreStrategic or Co-development Partner · 25 October 2002ODU is the host university for Chartway Arena. The arena is located on ODU campus and is the home venue for ODU Monarch Men's and Women's Basketball teams. The arena is part of the University Village project, a 75-acre development on campus. The construction was financed by student fees, corporate partnerships, and private funds.
• Oak View Group (OVG) / OVG360coreStrategic or Co-development PartnerOVG is the global leader in premium live entertainment infrastructure and services. OVG360, a division of OVG, is the full-service venue management and hospitality company that manages Chartway Arena. OVG manages a portfolio of more than 200 client-partners spanning arenas, stadiums, convention centers, and more.
• Chartway Federal Credit UnioncoreGTM or Marketing PartnerNaming rights sponsor for Chartway Arena. The arena was formerly known as Ted Constant Convocation Center. Chartway Federal Credit Union holds the naming rights, making it Chartway Arena.
• AramarkcoreStrategic or Co-development PartnerAramark is the food service provider for Chartway Arena, operating concession stands, catering services, and food operations during events. The General Manager of Aramark is Connie Pate ([email protected]).
• Old Dominion Athletic FoundationcoreGTM or Marketing PartnerContact for suite and courtside season tickets and additional hospitality options for ODU basketball. Contact at 757-683-6963.
• Corporate Employee Benefits Program PartnersminorGTM or Marketing PartnerCompanies participating in corporate employee benefit program including: Association of Courthouse Recreation, AAA, Boy Scouts of America, CHKD, Chartway Federal Credit Union, City of Chesapeake, Hampton, Newport News, Norfolk, Portsmouth, Suffolk, Virginia Beach, Cox Communications, Dominion Enterprise, EVMS, Harbor Group International, Huntington Ingalls Industries, GEICO, Girl Scouts of the Colonial Coast, My Active Child, Norfolk Public Library System, Norfolk Public Schools, Old Dominion University, Sentara, STARZ Program LLC, STIHL, Virginia Zoo, YMCA of Hampton Roads
• Hotel Partners (Marriott Properties)minorGTM or Marketing PartnerPreferred hotel partners including Springhill Suites Norfolk Old Dominion University (adjacent to arena), Norfolk Waterside Marriott, Sheraton Norfolk Waterside Hotel, and Residence Inn Norfolk Downtown. These hotels provide accommodation options for event attendees.

Scale indicators6 records

Recent moves4 records

Expansion highlights5 records

Direct peers

• Hampton Coliseum: Mid-sized arena located in Hampton, VA, in the same Hampton Roads region, hosting comparable concerts, family shows and events. Directly comparable in capacity tier and serves an overlapping regional audience.
• Atlantic Union Bank Center (Liberty University): University arena (~8,000 seats) hosting Liberty Flames basketball, concerts and community events in Lynchburg, VA. Comparable mid-sized collegiate venue with a similar naming-rights sponsor model and OVG-style multi-purpose programming.
• EagleBank Arena (George Mason University): University-based multi-purpose arena (~10,000 seats) hosting GMU Patriots basketball, concerts and events in Fairfax, VA. Direct functional analog as a mid-sized university arena with similar sport+entertainment mix and group-sales programs.
• Norfolk Scope Arena: Multi-purpose arena in downtown Norfolk, VA — the same primary market as Chartway — competing directly for the same touring-act, corporate-event and group-sales clients in Hampton Roads. Operates at a similar mid-sized capacity and is the closest geographic substitute for both event-goers and corporate buyers.
• Xfinity Center (University of Maryland): University of Maryland's on-campus multi-purpose arena (~17,000 seats) hosting Terrapins basketball, concerts and events. Comparable university-anchored, multi-purpose arena with similar group-sales, premium-seating and event programming.

Broad incumbents

• Paycom Center (Oklahoma City): Mid-sized OVG-managed arena (~18,000 seats) hosting NBA OKC Thunder games, concerts and family shows. Direct operational peer for understanding OVG's venue-management playbook at a similar (slightly larger) mid-market arena tier.
• CFG Bank Arena (Baltimore): Larger (~14,000-seat) arena in Baltimore operated by OVG/OVG360 — a sister OVG property. Provides a direct benchmark on OVG operating economics and touring-act routing while serving an overlapping mid-Atlantic regional audience.

Regional players

• Hampton Roads Convention Center: Regional convention and meeting facility in Hampton, VA competing with Chartway's Big Blue Room and arena-floor configurations for trade shows, banquets and corporate events in the same Hampton Roads market.
• Atlantic Union Bank Center / Vines Center competitor set — TowneBank Arena (Hampton, VA): Smaller regional event venues in the broader Tidewater/Hampton Roads area that compete for the same group-sales, family-show and community-event business — relevant for understanding the competitive floor on smaller-format events.

Others

• Norfolk Waterside Marriott (hotel partnership benchmark): Adjacent hospitality partner referenced in Chartway's hotel ecosystem; relevant as an ecosystem participant and indirect indicator of regional event-travel demand, though not a direct venue competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/chartway-arena

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chartway Arena