City of Neenah

What City of Neenah does

The City of Neenah is a municipal government entity established around 1875, serving residents, businesses, and visitors within Neenah, Wisconsin, in Winnebago County's Fox Cities metropolitan area. The City delivers the full suite of municipal services through approximately 14 operating departments, including the Water Utility, Police Department, Neenah-Menasha Fire Rescue, Public Works, Parks & Recreation, Community Development, Finance, Utility Billing, Parking Utility, GIS & Mapping, Building Inspections, Municipal Court, and Oak Hill Cemetery. Core revenue streams are property taxes, water/sewer/stormwater utility fees billed quarterly, building and business permits, parking and municipal court fines, and miscellaneous license fees.

The most capital-intensive and technically distinctive asset is the Neenah Water Utility, established in the early 1900s and progressively expanded to a 12.0 MGD treatment plant (expandable to 18.0 MGD) drawing from Lake Winnebago. Treatment incorporates lime softening, settling, recarbonation, filtration, granular activated carbon contactors, UV disinfection, sodium hypochlorite, and fluoridation at 0.70 ppm. The distribution network comprises 141 miles of water main, 1,100 fire hydrants, and 5.0 MG of total storage capacity (2.0 MG elevated tanks plus 3.0 MG reservoirs), serving 10,405 customers. Water utility revenues grew from $1.834 million in 1991 to $8.362 million in 2013.

Beyond utilities, the City manages the 30-acre Arrowhead redevelopment (a former paper-sludge landfill closed in 1976 and subsequently converted to parkland beginning in 2006), the National Register-listed Kimberly Point Lighthouse on an 830-foot Lake Winnebago shoreline, and a multi-municipal 5K trail loop. Service delivery is direct to residents and businesses through city hall, an online portal, phone directories, and field operations; strategic partnerships include Future Neenah, Inc. (community programming), Winnebago County (public health coordination), the Lake Winnebago Area Metropolitan Enforcement Group (multi-county drug enforcement), and joint fire rescue with the City of Menasha.

Name

City of Neenah

Legal name

City of Neenah

Website

https://ci.neenah.wi.us

Company type

Public

Founded year

1875

Operating status

Operating

Headcount range

51–100 employees

Short description

The City of Neenah is a Wisconsin municipal government serving residents and businesses with water utility (Lake Winnebago-sourced, 10,405 customers), public safety, parks, public works, planning, and community development services across multiple departments.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water Supply and Irrigation Systems (221310), Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Air and Water Resource and Solid Waste Management Programs (924110)

SIC

Sanitary Services (4950), Refuse Systems (4953)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Economic Development & Business Licensing (Local) (BPAIACAN), Municipal Tax & Revenue Administration (Local) (BPAIACAD)

Keywords

• Municipal government services
• Water utility services
• Public safety services
• Parks and recreation
• Community development

Headquarters

HQ city

Neenah, Wisconsin

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Property Taxes: Primary municipal revenue source collected from residential and commercial properties within city limits
2. Utility Fees: Water, sewer, and storm water charges billed quarterly to customers
3. Permits and Licenses: Building permits, business licenses, pet licenses, burning permits, and various municipal permits
4. Fines and Fees: Municipal court fines, parking tickets, and administrative fees
5. Water Utility Revenue: Water utility revenues increased from $1.834 million in 1991 to $8.362 million in 2013

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

The City of Neenah is a municipal government that delivers essential public services to residents, businesses, and visitors within its jurisdictional boundaries. Core service lines include a municipal water utility (drawing from Lake Winnebago with lime softening, UV disinfection, and fluoridation), police and fire protection, parks and recreation, public works (streets, refuse, recycling, stormwater), community development (planning, zoning, inspections), finance and utility billing, parking management, GIS/mapping, and municipal court services. The city generates revenue through property taxes, quarterly utility fees, permits, licenses, and fines.

Product overview

The City of Neenah is a municipal government providing essential public services to residents and businesses. The city's product and service portfolio is organized around core municipal departments including Water Utility (providing water treatment and distribution from Lake Winnebago), Police Department (law enforcement with specialized units), Parks & Recreation (parks management and recreational programs), Public Works (infrastructure, refuse, recycling, stormwater), Community Development (planning, zoning, inspections), Finance and Utility Billing, Parking Utility, GIS & Mapping, Building Inspections, Municipal Court, and Oak Hill Cemetery. These services function as integrated municipal operations rather than a commercial product platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Utility Municipal water utility providing treated drinking water for residential, commercial, industrial, and municipal customers through a 12.0 MGD treatment facility on Lake Winnebago using lime softening, filtration, fluoridation, and UV disinfection.
• Police Department Municipal police department providing law enforcement, crime prevention, neighborhood policing, and community programs including SWAT, K9, Bike Patrol, Crisis Negotiation, and Honor Guard teams for City of Neenah residents and businesses.
• Parks & Recreation Parks and recreation services managing parks, trails, and recreational facilities including Neenah Pool, Riverside Players theater, CommunityFest, and specialized programs for youth and adults.
• Public Works Public infrastructure services including street maintenance, refuse collection, recycling, yard waste removal, stormwater management, engineering, and traffic management for the City of Neenah.
• Community Development Planning, zoning, economic development, property assessments, building inspections, and community development block grants for the City of Neenah.
• Utility Billing Billing services for water, sewer, and storm water utilities for residential and commercial customers, issued on a quarterly basis.
• Parking Utility Downtown parking management including parking permits, meter enforcement, back-in angle parking, and overnight parking regulations for downtown Neenah.
• GIS & Mapping Geographic information system providing interactive maps, static maps, and data downloads for city planning and public use, including parcel viewing and service line inventory.
• Building Inspections Building permit issuance, inspections, contractor licensing, and code compliance verification for construction projects within the City of Neenah.
• Municipal Court Adjudication of municipal violations and court fine collection for the City of Neenah.
• Oak Hill Cemetery Municipal cemetery services including burial requests, chapel rental, and war monument maintenance.

Quantifiable outcome

• Water utility revenues grew from $1.834M (1991) to $8.362M (2013)
• +2 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• DTAKminorOthers · 4 August 2026Contracted tree debris removal company that assisted with storm cleanup following tornado damage. Same company assisting City of Menasha.
• Wisconsin National GuardminorStrategic or Co-development Partner · 27 July 2026Assisted with traffic control during tornado debris removal operations in August 2026 following severe storm damage.
• Neenah-Menasha Fire Rescue (NMFR)coreStrategic or Co-development PartnerJoint fire rescue services covering Neenah and Menasha with four fire stations (2 in Neenah, 2 in Menasha). Includes Joint Finance & Personnel committee and Joint Fire Commission. NMFR provides fire permits, fire suppression, and emergency response services.
• Winnebago CountycoreStrategic or Co-development PartnerCounty-level services including health department (food permits, immunizations, public health), human services, register of deeds, and tornado recovery resources. City coordinates with county on various regulatory and social services.
• Future Neenah, Inc.coreGTM or Marketing PartnerCommunity-driven non-profit organization dedicated to promoting economic and cultural vitality. Operates farmers market, Out-to-Lunch Series, Evening Concert Series, and various community events. Primary point for community events information.
• RDG Planning and DesignminorImplementation/ SI/ Consulting PartnerProfessional planning firm that provided significant experience and expertise for the Arrowhead Master Plan creation.
• WE EnergiesminorOthersUtility provider for electricity; street light outages reported to WE Energies. Emergency generation equipment at water plant can operate when WE Energies power unavailable.
• Lake Winnebago Area Metropolitan Enforcement Group (MEG Unit)coreStrategic or Co-development PartnerMulti-agency drug enforcement coordination group covering Outagamie, Winnebago, Fond du Lac, and Calumet counties. Neenah Police has one officer assigned to the unit working with officers from other departments to investigate drug activity.
• Rotary Club of NeenahminorGTM or Marketing PartnerGenerous donation for purchase of two new fully equipped e-bikes for Police Bike Patrol Unit, bringing fleet to four e-bikes.

Scale indicators10 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• City of Oshkosh, Wisconsin: Winnebago County seat providing municipal water, sewer, public works, and parks services along the Fox-Wolf river system. Comparable mid-size Wisconsin city with full-service municipal operations and lake-adjacent infrastructure exposure.
• City of Kaukauna, Wisconsin: Fox Cities municipality providing water utility, public safety, and public works services. Operates Kaukauna Utilities, a comparable community-owned municipal utility model.
• Town of Grand Chute, Wisconsin: Largest town in the Fox Cities, providing municipal services including public works, planning, and parks. Comparable suburban municipal service delivery model in the same labor market.
• City of Little Chute, Wisconsin: Small Fox Cities municipality with comparable population to Neenah providing similar municipal service portfolio including water, sewer, and public works.
• City of Menasha: Adjacent Fox Cities municipality that jointly operates Neenah-Menasha Fire Rescue with the City of Neenah. Provides the same core municipal services (water utility, public works, police, parks) to a similarly sized population, making it the closest operational peer.
• Village of Fox Crossing, Wisconsin: Winnebago County municipality formed in 2016 (formerly Town of Menasha) providing municipal services adjacent to Neenah. Comparable mid-sized suburban municipal operation.
• City of Kimberly, Wisconsin: Adjacent Fox Cities village/city providing municipal water, public safety, and public works. Closely comparable in scale and service scope.
• City of Appleton, Wisconsin: Largest city in the Fox Cities metropolitan area, providing municipal utilities (including a municipal water utility), public safety, public works, and community development. Directly comparable in service mix and regional context, though at greater scale.
• City of Fond du Lac, Wisconsin: Nearby mid-size Wisconsin city operating municipal water utility, public works, and parks. Comparable population profile and reliance on property tax + utility fees for revenue.

Broad incumbents

• City of Green Bay, Wisconsin: Larger Wisconsin city operating a municipal water utility (NEW Water), public works, parks, and full municipal services. Provides a regional reference point for municipal utility scale and governance.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CityofNeenah
• LinkedInlinkedin.com/company/city-of-neenah

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Neenah