Ontario City Library
Ontario City Library is a municipal library department within the City of Ontario, California, providing book borrowing, technology access, educational programs, and community resources to Ontario residents through two branches and integrated digital services like the myOntario app and Ask Ontario assistant.
- Company typePublic
- Founded-
- HeadquartersOntario, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Ontario City Library does
Ontario City Library is a municipal library department within the City of Ontario, California, a public-sector government entity headquartered at City Hall, 303 East B Street. The library operates under the governance of a Library Board of Trustees appointed by the City Council, with Library Director Shawn Thrasher managing day-to-day operations under City Manager Scott Ochoa. As one of several agencies within the city's 11-agency structure, the library sits inside the broader Community Life & Culture department and serves Ontario residents, businesses, and visitors with public library services.
Core products include book borrowing, technology access, skill-building resources, employment assistance, and community resource connections, delivered through at least two physical library branches (most prominently the Ovitt Family Community Library at 215 E. C St., which also serves as a designated pet-friendly cooling center). The library is integrated into the City of Ontario's broader digital ecosystem: the myOntario mobile app (iOS and Android) enables residents to locate library branches alongside parks, facilities, events, and alerts; the newly launched "Ask Ontario" digital assistant (May 2026) provides 24/7 information access across city services including the library; the Ontario Fiber community broadband network provides connectivity infrastructure; and OntarioTV (Channel 3) extends civic communications.
The library is funded through the City of Ontario's general fund rather than through direct commercial revenue. City funding sources include property and sales taxes, the voter-approved Measure Q capital measure, utility billing via the Ontario Municipal Utilities Company, and transaction-based fees on business licenses, permits, and recreation facility reservations. Library services are provided at no direct charge to residents, and the commercial "pricing" footprint is limited to city-wide amenities such as street-sweeping citations ($50 initial, $100 after 30 days) and recreation facility reservations. Geographic scope is single-country/domestic, serving Ontario, California within San Bernardino County and the Inland Empire region.
Ontario City Library firmographics
Firmographics- Name
- Ontario City Library
- Legal name
- City of Ontario, California
- Website
- https://ci.ontario.ca.us
- Company type
- Public
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Ontario City Library is a municipal library department within the City of Ontario, California, providing book borrowing, technology access, educational programs, and community resources to Ontario residents through two branches and integrated digital services like the myOntario app and Ask Ontario assistant.
- Ownership category
- akta.pro rank
Ontario City Library industry classification
Industry- Product category
- Public Library Services
- NAICS
- Libraries and Archives (519210), Libraries and Archives (51921)
- akta.pro primary industry
- Public Libraries & Information Services (BPAIACAO)
- akta.pro secondary industries
- Public Library Operations & Community Branch Management (EDAEAGAC), Library-Based Learning Programs (Public Libraries) (EDAAAFAA)
Keywords
Where Ontario City Library is headquartered
LocationHeadquarters
- HQ city
- Ontario
- HQ country
- United States
- HQ region
- North America
Offices15 records
Markets served
Ontario City Library business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Others
Revenue model
- Property and Sales Tax Revenue: General fund revenue from property taxes and sales taxes collected by the city to fund municipal operations and services
- Measure Q Funding: Special voter-approved measure funding infrastructure projects including parks, streets, storm drains, intersections, community facilities, and Fire Station 1
- Municipal Utilities Services: Water, sewer, trash collection, and utility services billed to residential and commercial customers
- Business License and Permit Fees: Fees collected for business licenses, building permits, planning applications, and other municipal services
- Recreation and Facility Fees: Fees for facility reservations, recreation programs, sports leagues, and community center activities
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Street Sweeping Parking Violations |
| Transaction based/ take rate | Pay-as-you-go | Facility and Recreation Fees |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels8 records
Ontario City Library product offering
Product offeringCore offering
Ontario City Library is a municipal public library department within the City of Ontario, California, providing book borrowing, technology access, skill-building resources, job search assistance, educational and cultural programs, and community resource connections to Ontario residents. It operates two physical library branches (Ovitt Family Community Library and an additional branch) and integrates with the city's digital ecosystem including the myOntario mobile application and the Ask Ontario digital assistant to enable residents to locate library facilities, access services, and engage with community programs.
Product overview
Ontario City Library is a municipal library service within the City of Ontario, California, offering traditional library resources alongside digital services. The library operates as part of the city's broader Community Life & Culture department, providing book borrowing, technology exploration, skill development, job search assistance, and community resource connections. The library integrates with the city's digital ecosystem, including the myOntario mobile application and the citywide Ask Ontario digital assistant, enabling residents to locate library facilities, access services, and engage with community programs through both physical locations and digital platforms.
Differentiator
Problem solved
Functional benefit
Products and services
- Ontario City Library Services Municipal library service providing book borrowing, technology access, skill-building resources, job search assistance, and community connections for Ontario residents through two library branches and digital platforms.
- Ovitt Family Community Library Branch Main library branch located at 215 E. C St., open Monday-Thursday 10 AM-9 PM and Fridays 10 AM-6 PM; serves as a designated pet-friendly cooling center during extreme heat events and provides meeting room access, public restrooms, and water bottle filling stations.
- myOntario Mobile App Mobile application available on iOS and Android that allows Ontario residents to search city parks, facilities, library locations, events, news, and alerts, and to report maintenance and service issues.
- Ask Ontario Digital Assistant AI-powered digital assistant providing 24/7 access to city services information for Ontario residents, businesses, and visitors.
Quantifiable outcome
- Ontario Fire Department responds to over 22,000 calls for service each year
- +3 more outcomes
Companies that use Ontario City Library
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles2 records
Ontario City Library technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Ontario City Library partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered major, core and minor.
- University of La VernemajorUniversity of La Verne College of Health and Community Well-Being will be part of the Civic Center Campus through public-private partnerships as part of the Ontario Plan to reactivate downtown.
- Downtown Ontario Improvement AssociationcoreLaunched 'The People's Storefront' temporary public art initiative celebrating creativity, local history, and revitalization of Downtown's historic core through partnership with City's Museum, Arts & Culture Department.
- Ontario-Montclair School DistrictmajorPartnership for school district headquarters relocation to downtown as part of Civic Center Campus Expansion. The former City Hall Annex site will be repurposed as the Ontario-Montclair School District Headquarters, adding a concentration of employees in Downtown Ontario and facilitating synergy between the city and school district.
- Inland Empire Utilities Agency (IEUA)coreRegional water agency partnership for water utilities, sewer services, and infrastructure coordination. Contact: (909) 993-1600
- ACE ParkingminorThird-party parking enforcement contractor for street sweeping parking restrictions enforcement. Contact: (909) 276-7035
- San Bernardino County Employment Resource CenterminorCounty employment resource partnership offering job listing services, assessment testing, training programs, and youth employment services to Ontario residents seeking employment.
- California Employment Development Department (EDD)minorState employment agency partnership providing job listing services, veterans services, and youth employment services to Ontario residents.
- FEMA (Federal Emergency Management Agency)coreCERT (Community Emergency Response Team) training uses nationally recognized 20-hour curriculum approved by FEMA for disaster preparedness education.
- Ontario Housing AuthoritycoreCity Council Members serve as Commissioners of the Ontario Housing Authority, combining governance for housing development and city services.
Scale indicators14 records
Recent moves6 records
Expansion highlights5 records
Ontario City Library competitors and assessment
Company assessmentDirect peers
- San Francisco Public Library: Major municipal public library serving the City and County of San Francisco. Comparable public library department structure within city government, with broader branch network and more extensive programming reflecting its larger urban scale.
- Anaheim Public Library: Public library system serving the City of Anaheim, California. Comparable as a municipal library department within a city government, offering lending, educational programs, and community services to a similar mid-to-large Southern California population.
- Pasadena Public Library: Municipal library serving the City of Pasadena. Comparable department structure within city government, similar service mix including community programming, technology access, and partnerships with local educational institutions.
- Long Beach Public Library: Municipal library system serving the City of Long Beach, California. Comparable scale and urban service area, with branches, digital services, and community engagement programming targeted at a diverse Southern California population.
- Riverside Public Library: Municipal library serving the adjacent City of Riverside in the Inland Empire. Comparable scale, urban service area, and mix of traditional lending, digital services, and community programming for a mid-sized California city.
- San Bernardino County Library: County library system serving San Bernardino County, the same county as Ontario. Operates branch locations with comparable services including books, technology access, and community programs for Inland Empire residents.
- Corona Public Library: Municipal library serving the City of Corona in Riverside County, neighboring Ontario. Comparable mid-sized Southern California public library offering lending, digital access, and community programs.
- Los Angeles Public Library: Large municipal public library system serving the City of Los Angeles. Directly comparable as a publicly funded library system offering book lending, digital services, community programming, and civic information services to urban residents.
- Rancho Cucamonga Library: Public library serving the adjacent City of Rancho Cucamonga in San Bernardino County. Highly comparable as a same-region Inland Empire municipal library with similar population scale and service offerings.
- Fontana Public Library: Municipal library department serving the City of Fontana in San Bernardino County, adjacent to Ontario. Highly comparable as a same-county, similarly sized Inland Empire city library offering lending, programming, and community services.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Ontario City Library social profiles
Digital presenceOntario City Library financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ontario City Library leadership team
Management profileNumber of profiles
Profiles1 record
Ontario City Library funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ontario City Library M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ontario City Library
What does Ontario City Library do?
Ontario City Library is a municipal public library department within the City of Ontario, California, providing book borrowing, technology access, skill-building resources, job search assistance, educational and cultural programs, and community resource connections to Ontario residents. It operates two physical library branches (Ovitt Family Community Library and an additional branch) and integrates with the city's digital ecosystem including the myOntario mobile application and the Ask Ontario digital assistant to enable residents to locate library facilities, access services, and engage with community programs.
Is Ontario City Library a public or private company?
Ontario City Library is a public company. It is classified as state government owned and is currently operating.
When was Ontario City Library founded?
Ontario City Library was founded in -1. It employs 11 to 50 people.
Where is Ontario City Library based?
Ontario City Library is headquartered in Ontario, United States, in the North America region.
How does Ontario City Library make money?
Five revenue lines are on record. Property and Sales Tax Revenue is the primary driver. The others are measure Q Funding, municipal Utilities Services, business License and Permit Fees and recreation and Facility Fees.
Who are Ontario City Library's main competitors?
Direct peers on record are San Francisco Public Library, Anaheim Public Library, Pasadena Public Library, Long Beach Public Library, Riverside Public Library, San Bernardino County Library, Corona Public Library, Los Angeles Public Library, Rancho Cucamonga Library and Fontana Public Library.
Does Ontario City Library have an API?
No public API is recorded for Ontario City Library.
What industry is Ontario City Library in?
Ontario City Library's product category is Public Library Services. Its primary akta.pro industry code is BPAIACAO, Public Libraries & Information Services, with a secondary code of EDAEAGAC, Public Library Operations & Community Branch Management. Its NAICS code is 519210.