CITIM - Installation • Emploi • Immigration

What CITIM - Installation • Emploi • Immigration does

CITIM - Clef pour l'intégration au travail des immigrants (CITIM) is a non-profit community organization (OBNL) founded in 1986 and headquartered at 1259 rue Berri in Montreal, Quebec. It delivers free settlement, employment, and socio-professional integration services to Francophone newcomers to Quebec — including permanent residents, temporary foreign workers, working holiday visa holders (PVTistes), accepted refugees, international students and Canadian citizens — with documented specialization in engineers trained outside Quebec developed over 19+ years alongside Polytechnique Montréal and the Ordre des ingénieurs du Québec (OIQ). The organization operates with roughly 40 employees and reports serving 1,700+ new arrivals annually (2016 figure), with temporary foreign workers and their spouses representing about 70% of clientele (500-600 persons per year), supported by a network of over 200 partner companies across Quebec.

CITIM's service portfolio is organized around three pillars: Installation (settlement support covering pre-departure planning, housing, banking, government paperwork, the Objectif Intégration session, and the Jumelage interculturel matching program); Emploi (employment assistance via the Travailler au Québec 7-day group program launched July 2023 and the Pratiquer en Génie engineering pathway); and ongoing social/networking activities. A job board at citim.jobstat.ca connects candidates to 200+ employer partners. Delivery is in-person at the Montreal office and remote via Zoom/Microsoft Teams, plus external presence at the SIIQ immigration salon and Salon de l'emploi et de la formation continue. No proprietary technology platform is described; the stack is standard productivity tools, the third-party JobStat portal, and government referral systems (Arrima, SIP d'Emploi Québec, CERIGES, GSI).

The business model is grant-funded and donation-supported rather than transactional. Core services are free to participants; primary funding comes from Services Québec (Travailler au Québec program and other employment services) and the ministère de l'Immigration, de la Francisation et de l'Intégration (MIFI) for the Objectif Intégration session. Supplementary revenue is generated through annual fundraising campaigns, membership fees, and optional financial contributions for certain activities. In February 2025, CITIM added a Desjardins financial-integration partnership and in March 2026 launched the 'Comme nous autres' podcast as part of its 40th anniversary. Recent restrictions on temporary foreign workers' access to public employment services have made donation appeals increasingly important to maintain service to that segment.

Name

CITIM - Installation • Emploi • Immigration

Legal name

CITIM - Clef pour l'intégration au travail des immigrants

Website

https://citim.org

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

11–50 employees

Short description

CITIM is a Montreal-based non-profit (OBNL) founded in 1986 that delivers free settlement, employment, and socio-professional integration services to Francophone newcomers in Quebec, with a documented specialization in internationally trained engineers and a network of 200+ Quebec employer partners.

Ownership category

akta.pro rank

Product category

Immigrant Integration & Settlement Services

NAICS

Educational Support Services (61171), Social Assistance (624)

SIC

Services-Educational Services (8200), Services-Employment Agencies (7361)

akta.pro primary industry

Integration & Inclusion Services (Housing, Education, Employment) (BPADAHAI)

akta.pro secondary industries

Immigrant/Integration Language Programs (ESL/ESOL, Civics-Integrated) (EDAMAFAK), Pre-Departure Orientation, Re-Entry & Intercultural Training for Study Abroad (EDAIAAAH)

Keywords

• Immigrant employment services
• Settlement support services
• Francophone integration programs
• Newcomer workforce integration
• Community employment assistance

Headquarters

HQ city

Montréal

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Government Funding: CITIM is primarily funded by government agencies, notably Services Québec, which funds the Travailler au Québec program and other employment services. Additional government funding comes from the ministère de l'Immigration, de la Francisation et de l'Intégration (MIFI) for the Objectif Intégration session and other integration programming.
2. Donations and Membership: CITIM operates as a non-profit (OBNL) and raises funds through annual fundraising campaigns and membership fees. Donations support services for temporary foreign workers who lost government-funded access to employment services.
3. Optional Paid Activities: Core services are free; however, certain optional activities may request a financial contribution from participants.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

CITIM is a non-profit community organization that provides free settlement and employment integration services to Francophone newly arrived immigrants in Quebec. Its core offerings span three pillars: Installation (pre-departure guidance, first administrative steps, Objectif Intégration cultural training, and intercultural matching with Quebec families), Emploi (job search support through the Travailler au Québec 7-day program and the specialized Pratiquer en Génie engineering pathway), and Entreprises (recruitment assistance connecting 200+ partner employers with immigrant candidates via the citim.jobstat.ca job board). Services are delivered in-person at its Montreal office and remotely across Quebec.

Product overview

CITIM is a non-profit community organization offering a portfolio of free settlement and employment integration services for French-speaking newly arrived immigrants to Quebec. The service portfolio is organized around three core pillars: installation (settlement support including pre-departure guidance, administrative formalities, and cultural orientation), emploi (employment assistance including the 'Travailler au Québec' 7-day employability program and the specialized 'Pratiquer en Génie' track for internationally trained engineers), and social integration (intercultural matching, networking events, and English language training). A digital job board powered by JobStat.ca connects participants with over 200 partner employers. Additional offerings include the 'Session Objectif Intégration' cultural integration training, immigration conferences co-hosted with licensed professionals, and — as a 2026 milestone — the organization's first podcast 'Comme nous autres.' Services are delivered in-person at CITIM's Montreal office and remotely via Zoom and Teams.

Differentiator

Problem solved

Functional benefit

Brands

• Objectif Intégration: A government-certified integration program covering democratic and Quebec values, cultural codes, and the Quebec labor market.
• Travailler au Québec
• Parcours en emploi pour les ingénieurs
• Jumelage interculturel
• Comme nous autres

Products and services

• Installation et prédépart (Settlement and Pre-Departure Services) Settlement support services offered to immigrants before and after arrival in Quebec, covering housing, bank accounts, social insurance numbers (NAS), phone services, and administrative formalities. Targeted at Francophone newly arrived immigrants in Quebec.
• Travailler au Québec (Working in Quebec) — 7-day employability program A group employment-readiness program spanning 7 days over 2 weeks that helps newly arrived immigrants understand the Quebec labor market and find employment, including job search strategy, CV optimization, interview preparation, and employer networking. Funded by Services Québec.
• Pratiquer en Génie (Engineering Employment Pathway) Specialized employment support program for engineers trained outside Quebec, including competency evaluation tools, professional integration support, networking with Quebec employers, and credential recognition guidance. Developed in collaboration with Polytechnique Montréal and the Ordre des ingénieurs du Québec (OIQ).
• Offres d'emploi (Job Board) Online job board powered by JobStat.ca that connects immigrant candidates with over 200 partner employers across Quebec. Employers can create accounts, publish job listings, and browse candidate profiles, while candidates can browse and apply for positions.
• Session Objectif Intégration Government-certified cultural integration training covering Quebec democratic values, workplace cultural codes, and legal frameworks. Available in-person (4 full days) or online (8 half-days over 2 weeks). A $230 financial assistance is available from the Quebec government upon completion for eligible participants.
• Jumelage interculturel (Intercultural Matching) Program that connects newly arrived immigrants or families with a Quebec resident or family to create friendly bonds and support social integration into Quebec society.
• Balado « Comme nous autres » (Podcast) CITIM's first podcast giving voice to the diversity of Quebec immigration journeys, sharing immigrant stories and community experiences. Launched March 26, 2026 as part of CITIM's 40th anniversary celebrations.
• Services aux entreprises (Employer Services) Employer-facing recruitment services including candidate referrals, job posting management via JobStat.ca, networking event organization, and connection with qualified immigrant candidates from CITIM's network of 200+ partner companies.
• Accompagnement à distance (Remote Support) Remote service delivery via Zoom and Microsoft Teams that enables immigrants residing outside Montreal to access CITIM's settlement and employment services online from anywhere in Quebec.

Quantifiable outcome

• 22 cohorts completed the Travailler au Québec program since July 2023
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

16 partnerships are on record, tiered core, moderate and minor.

• DesjardinscoreStrategic or Co-development Partner · 17 February 2025Desjardins, the largest cooperative financial group in Canada, partnered with CITIM in February 2025 to provide financial services and education to newcomers. Services include a free checking account for 2 years with unlimited transactions, credit cards with or without credit history, personalized financial advice from advisors specializing in new arrivals, and tailored insurance solutions. Desjardins advisors hold regular in-person sessions at CITIM's office on scheduled dates. The partnership aims to facilitate the financial and social integration of newcomers.
• Ville de MontréalmoderateOthersThe City of Montreal is listed among the partners with which CITIM collaborates, likely providing funding or institutional support for immigrant integration programs.
• Banque NationalemoderateStrategic or Co-development PartnerNational Bank of Canada sponsored CITIM's 30th anniversary celebrations in 2016 and offers programs tailored for new arrivals, including special banking packages for immigrants.
• Nadia Barrou, avocateminorStrategic or Co-development PartnerImmigration lawyer Nadia Barrou is listed as a partner with whom CITIM collaborates, providing immigration expertise and legal guidance to participants.
• Pvtiste.netminorOthersPvtiste.net is listed as a partner providing information and referral services to working holiday visa holders who are part of CITIM's target clientele.
• Polytechnique MontréalcoreStrategic or Co-development PartnerPolytechnique Montréal collaborated with CITIM to develop the specialized engineering employment pathway program for engineers trained outside Quebec, contributing academic expertise to curriculum development.
• Ordre des ingénieurs du Québec (OIQ)coreStrategic or Co-development PartnerThe OIQ partnered with CITIM on the engineering program, providing regulatory guidance and professional integration support for foreign-trained engineers seeking to practice in Quebec.
• Services Québec / Gouvernement du QuébeccoreOthersServices Québec, an agency of the Quebec government, is a primary funder of CITIM's employment programs including Travailler au Québec. CITIM is a community partner of various Quebec government ministries including the ministère de l'Immigration, de la Francisation et de l'Intégration (MIFI) and the ministère de l'Emploi et de la Solidarité sociale.
• Immigrant QuébecmoderateStrategic or Co-development PartnerImmigrant Québec organizes the Salon de l'immigration et de l'intégration au Québec (SIIQ), at which CITIM regularly participates as an exhibitor in the 'Accueil et aide à l'emploi (TCRI)' zone, providing employment assistance and service information to fair attendees.
• L'Événement CarrièresmoderateStrategic or Co-development PartnerL'Événement Carrières organizes the Salon de l'emploi et de la formation continue at the Palais des congrès de Montréal. CITIM is a regular partner of this event, participating to connect immigrants with employers and career resources.
• LIVIA – Gestion locativeminorOthersLIVIA Gestion locative provides housing-related content (articles on apartment hunting, rental rights, and tenant obligations) published on CITIM's resources section to support newcomers with housing navigation.
• Centre d'histoire de MontréalminorOthersPartner in CITIM's 30th anniversary events in 2016, providing cultural programming for new arrivals as part of the autumn celebrations.
• Institut de tourisme et d'hôtellerie du Québec (ITHQ)minorOthersPartner in CITIM's 30th anniversary events in 2016, contributing to cultural activities for new arrivals.
• AkovaminorOthersPartner in CITIM's 30th anniversary events in 2016, part of the '5@7 D'ici et d'ailleurs' networking evening series.
• Futurpreneur CanadaminorOthersPartner in CITIM's 30th anniversary events in 2016, supporting entrepreneurial activities for new arrivals.
• Genium360minorOthersGenium360 partners with the Salon de l'emploi et de la formation continue for the TI & Génie pavilion, where CITIM connects engineers with technology sector employers.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Skills for Change: Toronto-area non-profit providing employment, language, settlement, and specialized newcomer programs with strong employer-engagement focus. Comparable in mission and structure to CITIM, particularly in bridging programs for foreign-trained professionals.
• ACCES Employment: Toronto-based non-profit providing employment services, bridging programs for internationally trained professionals, and employer connections for immigrants. Directly comparable to CITIM's employment-focused offerings including its specialized engineering pathway and employer networking model.
• COSTI Immigrant Services: Toronto-based non-profit delivering comprehensive settlement, language, employment, and specialized bridging programs for newcomers. Highly comparable to CITIM in mission, service breadth, and non-profit funding model, though operating in Ontario with broader language coverage.
• YMCA du Québec: Quebec-based non-profit offering immigrant integration programs (including YICA/YICNA), language training, and settlement services. Shares CITIM's Montreal footprint, newcomer settlement mission, and government-funded community delivery model.

Regional players

• ISANS (Immigrant Services Association of Nova Scotia): Comprehensive immigrant-serving organization in Nova Scotia delivering settlement, employment, language, and credential-recognition services. Closely aligned with CITIM in mission and service breadth, but operates in Atlantic Canada rather than Quebec.
• MOSAIC: Vancouver-based non-profit serving immigrants and refugees with settlement, language, employment, and community engagement services. Highly comparable in mission and multi-service delivery model, but operates in British Columbia.
• SUCCESS (United Chinese Community Enrichment Services Society): Vancouver-based non-profit delivering settlement, employment, language, and community integration services to newcomers. Shares CITIM's comprehensive service model and government-funded non-profit structure, but with a more ethnic-community-rooted origin.

Others

• Pvtistes.net: Online community and information platform for working holiday visa holders (PVTistes) in Canada — a segment where CITIM is a pioneer. Listed as a CITIM referral partner, serving an overlapping audience via digital channels rather than direct service delivery.
• World Education Services (WES): Non-profit credential evaluation service used by foreign-trained professionals including engineers navigating licensing in Canada. Addresses one of CITIM's core pain points (credential recognition) at the upstream evaluation stage, making it an enabling ecosystem partner rather than direct service competitor.
• TCRI (Table de concertation des organismes au service des personnes réfugiées et immigrantes): Montreal-based coalition/network of 80+ member organizations serving refugees and immigrants. CITIM participates in TCRI's 'Accueil et aide à l'emploi' zone at SIIQ, making TCRI an adjacent ecosystem partner rather than direct service competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/citim

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

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Frequently asked questions about CITIM - Installation • Emploi • Immigration