Clark's Pharmacy

What Clark's Pharmacy does

The Pharmacy Centre, operated by MedicineChest Ltd (headquartered in Amersham, Buckinghamshire, England), is a UK-based SaaS provider of low-cost e-pharmacy websites and digital tools for independent community pharmacies. Founded in 2001, the company serves a network of more than 1,500 independent pharmacies and self-describes as the largest provider of pharmacy websites in the UK. Its core product is a complete e-pharmacy website platform with built-in e-commerce, online repeat prescription ordering (integrated with the NHS Electronic Prescription Service / EPS2), automated patient status notifications and reorder reminders, smartphone app synchronization, NHS Choices profile auto-update, and Google Street View / Google Maps / Google My Business integrations.

The company operates a horizontally segmented, SMB-focused business model. The base subscription tier is priced at £99 per year and includes hosting, a .co.uk domain, backup, an online store, and support; an enhanced tier is offered at £300 per year. Add-on revenue is generated from SEO services (£175 one-time or £150/year, delivered via partner Wordsmith Digital), Google Tour 360-degree virtual tours (£195 standard package via Jeremy Banks Photography), Community Pharmacy Patient Questionnaire (CPPQ) survey services (£50-£150 per survey round or £1 per completed survey), and a flu vaccine supply programme (£3.30/dose for members, via MASTA). Go-to-market is a mix of self-serve online signup, inside sales (8-10 weekly online demos conducted via join.me including evenings and weekends), and referral-based selling through approved-partner status with the National Pharmacy Association (NPA). Distribution is entirely digital; all services are delivered over the web with no physical channel.

Revenue is not disclosed; the company is privately held with no external investment, no parent company, no acquisitions, no leadership changes, and no funding rounds referenced. The "International Enquiries" section and a partnership with an award-winning regional pharmacy chain (sales in excess of £100 million per annum) suggest exploration of international shadow prescribing and global fulfilment, though UK independent pharmacy websites remain the core business. Operations are GDPR-compliant, with EEA-only data processing and SSL encryption for payment transactions. The "Clark's Pharmacy" entity listed in the firmographics appears to be a single customer pharmacy whose website is hosted on this platform (clarkspharmacy.myhealthwallet.co.uk), rather than the operating company itself.

Name

Clark's Pharmacy

Legal name

MedicineChest Limited

Website

https://clarkspharmacy.myhealthwallet.co.uk

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

1–10 employees

Short description

The Pharmacy Centre (MedicineChest Ltd) is a UK SaaS provider of low-cost pharmacy websites, e-commerce, and online repeat prescription ordering tools serving 1,500+ independent community pharmacies across the United Kingdom since 2001.

Ownership category

akta.pro rank

Product category

Pharmacy Website SaaS

NAICS

Pharmacies and Drug Retailers (45611)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

Retail & Community Pharmacies (Chain/Independent) (HLAFALAA)

akta.pro secondary industry

Pharmacy & Health Essentials Delivery (CRAFAFAI)

Keywords

• Pharmacy website platform
• Repeat prescription ordering
• E-pharmacy e-commerce
• Community pharmacy SaaS
• Pharmacy digital marketing

Headquarters

HQ city

Keith

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Website subscription services: Annual subscription model providing pharmacy websites with hosting, domain names, e-commerce, and support. Basic tier at £99/year with higher tiers available at £300/year.
2. CPPQ Survey services: Community Pharmacy Patient Questionnaire service priced at £50-£150 + VAT based on pharmacy size, or £1 per completed survey
3. SEO services: One-time SEO optimization at £175 or ongoing annual service at £150/year with 6-month tune-ups
4. Google Tour photography: Standard tour package at £195 including 10 still images
5. Flu vaccine supply (member benefit): Members receive flu vaccines at £3.30 per dose through MASTA partnership

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Clark's Pharmacy (via MedicineChest Limited / The Pharmacy Centre) provides a complete e-pharmacy website SaaS platform for independent UK community pharmacies. The platform bundles a website, free .co.uk domain, hosting, online store, and online repeat prescription ordering starting at £99 per year. Add-on services include CPPQ patient surveys, SEO, Google virtual tours, custom design, dedicated support, and flu vaccine supply via MASTA.

Product overview

Clark's Pharmacy operates as a traditional community pharmacy offering NHS and retail pharmacy services. The pharmacy's website is powered by The Pharmacy Centre platform (MedicineChest Ltd), providing a complete e-pharmacy website solution that includes a free .co.uk domain name, free hosting, and free online store. Additional services include repeat prescription ordering, CPPQ patient surveys, SEO optimization, Google virtual tours, custom design options, dedicated support, and flu vaccine supply. The core product is the Pharmacy Website Service, with various add-on modules for enhanced functionality.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Websites pay for themselves within first year following basic advice
• +2 more outcomes

Named customers8 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core.

• Wordsmith DigitalcoreGTM or Marketing PartnerSEO partnership providing advanced local search optimization services to pharmacy customers. Search services headed by David Angell, former award-winning Google AdWords optimiser who also ran Online Communications for Deputy Prime Minister Nick Clegg. London-based consultancy with no offshoring of work.
• MASTAcoreStrategic or Co-development PartnerVaccine supplier partnership providing flu vaccines to pharmacy members at preferential pricing (£3.30/dose vs £4.00 for non-members). MASTA has nearly 30 years experience in vaccine business with consistent delivery history. Named day cold chain deliveries via sister company Alloga.
• NPA (National Pharmacy Association)coreChannel Partner/ Reseller/ DistributorApproved NPA partner, providing website services to NPA member pharmacies with verified reviews on NPA website.
• Regional Pharmacy Chain PartnercoreStrategic or Co-development PartnerAward-winning privately held regional pharmacy chain with sales in excess of £100 million per annum, serving as pharmacy partner and investor for international shadow prescribing and global fulfilment operations.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Emerging players

• Pharmacy2U: The UK's largest online pharmacy, handling NHS repeat prescriptions at scale with a delivery model. Represents a structural competitive threat to Clark's Pharmacy as patients increasingly choose app-based ordering and home delivery over local dispensing, particularly in less mobile demographics.
• PillTime: UK online pharmacy that sorts and delivers medicines in pre-packaged dose pouches, focused on patients with multiple repeat prescriptions. Represents the kind of specialised digital-pharmacy model that could draw repeat-prescription volume away from small community pharmacies.
• Phlo: UK digital-first pharmacy offering same-day NHS prescription delivery via a mobile app. A direct competitor for the digital ordering and delivery slice of Clark's Pharmacy's business, with a tech-native proposition aimed at younger demographics.

Broad incumbents

• Superdrug Pharmacy: High-street health and beauty retailer with pharmacy counters in many UK stores. Competes in retail pharmacy, OTC, and private services (travel vaccines, health checks), representing chain competition for Clark's Pharmacy's retail and clinical service revenue.
• Day Lewis Pharmacy: UK independent pharmacy chain with hundreds of branches, often in smaller towns and rural communities. Closely mirrors the Clark's Pharmacy model — community-focused dispensing plus enhanced services — but at multi-site scale.
• Tesco Pharmacy / Asda Pharmacy: Supermarket pharmacy counters offering NHS dispensing alongside grocery footfall — a competitive threat in convenience and OTC, leveraging parent retailer scale that small independents cannot match.
• Well Pharmacy: One of the UK's largest independent pharmacy chains with ~700 branches. Similar community-pharmacy positioning to Clark's Pharmacy but at much greater scale, providing a comparable business model benchmark for a multi-site independent community pharmacy operation.
• Rowlands Pharmacy: UK pharmacy chain with a strong presence in Scotland and the north of England, operating community pharmacies in smaller towns — closely comparable geographic and demographic footprint to Clark's Pharmacy in Keith.
• LloydsPharmacy: Large UK pharmacy chain offering NHS dispensing, online prescription ordering via the Echo app, and a wide retail range. Directly comparable to Clark's Pharmacy in core NHS dispensing activity, but with national reach, dedicated digital infrastructure, and corporate procurement scale.
• Boots Pharmacy (Walgreens Boots Alliance): The UK's largest pharmacy chain with thousands of stores and a dominant online platform. Competes directly with Clark's Pharmacy in retail pharmacy services and online prescription ordering, but operates at vastly greater scale and offers services (e.g., extended private services, in-store clinics) far beyond a small independent.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/clark's-pharmacy

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clark's Pharmacy